Trends/Analysis
Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
Rohan Deuskar is the Founder and CEO of Stylitics, an AI-powered platform that delivers automated styling and bundling solutions for global retailers.
Bernard Perrine is the CEO & co-founder of Twitter marketing company SocialCentiv. A founding partner and former corporate officer of Kinko’s, Perrine has also held leadership positions with Eastman Kodak and Microsoft.
Kevin Sterneckert is chief marketing officer at Symphony RetailAI, a global leader in AI-enabled decision platforms, solutions and insights for driving profitable revenue growth for retailers and CPG manufacturers – from customer intelligence to merchandising, personalized marketing to supply chain.
He has more than 25 years of comprehensive industry experience, bringing a keen understanding of retail, manufacturing and logistics challenges. Kevin’s industry experience includes serving as chief information officer, supply chain executive, development of innovative technology solutions, inventor, and store operations development for both physical and digital retail.
Dr. Lance B. Eliot, MBA, serves as Vice President of Information Technology at Interactions, a global leader in retail solutions and experiential marketing. Dr. Eliot has over 20 years of industry experience, especially in the retail and CPG marketplace, and has served as a Chief Information Officer (CIO), along with having founded, ran, and sold several high-tech related businesses.
Acknowledged as an outstanding innovator in the retail/CPG realm, Dr. Eliot was instrumental in Twentieth Century Fox Consumer Products receiving the prestigious Innovation in Information Technology award from UCLA for the proprietary state-of-the-art merchandising system that he designed and fielded with Fox, and that also earned Fox a vaunted Wal-Mart Supplier-of-the-Year award. These systems ultimately enabled Fox to boost merchandising revenues by 100 percent in only two years. He was also crucial in the design of the Taco Bell self-serve kiosks, one of the first to provide such a capability for fast-food stores and which led to technological breakthroughs that other kiosk systems subsequently now rely upon.
Known for his thought leadership in many leading areas of business technology, including mobile technology and also Business Intelligence (BI), he previously hosted the popular radio show Technotrends that was also available on American Airlines flights via their in-flight audio program.
Author of three books and over 200 articles, he has made appearances on CNN, and has been a frequent speaker at industry conferences. A former professor at the University of Southern California (USC) and the University of California Los Angeles (UCLA), he founded and led an innovative research lab on Artificial Intelligence in Business. He was elected to the Board of the Southern California of the Academy of the Sciences (SCAS), and has served on the International Board of the Society for Information Management (SIM), a prestigious association of over 3,000 CIO’s/CTO’s worldwide.
He has performed extensive community service, including serving as Senior Science Adviser to the Vice Chair of the Congressional Committee on Science and Technology. He has served on the Board of the Orange County Science and Engineering Fair (OCSEF), where he is also has been a Grand Sweepstakes judge, and likewise served as a judge for the Intel International SEF. He served as the Vice Chair of the Association for Computing Machinery (ACM) Orange County Chapter, a prestigious association of computer scientists. And, he has been an advisor to start-ups via the USC Stevens Center for Innovation and also the LaunchPad incubator and accelerator.
Dr. Eliot holds a PhD from USC, MBA, and Bachelor's in Computer Science, and earned the CDP, CCP, CSP, CDE, and CISA certifications. Born and raised in Southern California, and having traveled and lived internationally, he enjoys scuba diving, surfing, and sailing.
Marcel Caballero is business development manager for Stalco, a logistics and fulfillment company providing a gateway to the Canadian market. Since 1994 Stalco has been assisting U.S. companies with all of their Canadian logistics needs, including importation, customs clearance, Health Canada compliance, storage, inventory management, pick-and-pack fulfillment services, and shipping. Stalco works to ensure your product gets into the Canadian market in a matter of days while guaranteeing the lowest shipping rates, and without customs delays or surprise charges for duty and taxes.
Greg Petro is founder and CEO of First Insight, a technology company transforming how leading retailers make product investment and pricing decisions.
Greg has a 25-year history in the retail industry with a career spanning merchandising, sales and management. But while at one of the world’s leading supply chain technology firms, he saw a need for retailers and brands to re-engage with consumers to determine which products would be top sellers well before costly investments are made to bring them to market. In 2007, Greg Petro founded First Insight Inc., a technology company that delivers what is now the world’s leading predictive analytics platform for consumer-testing new products. Through engaging consumers online and mining social data, the First Insight platform empowers retailers and brands to introduce the right products at the right price, and target them to the right customers. Today, he serves as its Chief Executive Officer and President. Greg is a member of the Board of Advisors of the Fashion Institute of Technology, as well as a frequent speaker at the graduate business schools of Columbia University and the University of Pittsburgh. Greg also speaks and at a number of industry conferences, where he educates his listeners on how retailers can use technology to identify and deliver what their customers really want. Mr. Petro holds both MBA and Bachelor’s Degrees from the University of Pittsburgh.
Rob Garf is VP of Industry Strategy and Insights at Salesforce, the world’s #1 CRM platform.
Rick Kenney is Salesforce Commerce Cloud Head of Consumer Insights and a thought leader on data-driven digital commerce trends. He pioneered Salesforce Commerce Cloud’s benchmarking practice, which identifies growth opportunities for clients. He spent four years in the organization’s Retail Practice Group, serving as Director of Strategic Initiatives and Regional Director of Customer Success. Rick joined Salesforce Commerce Cloud from e-Dialog (now ebay Enterprise) where he developed two breakthrough contact strategy methodologies: the Activity Matrix and MOE: Moments of Engagement. Rick holds dual BS degrees from Boston College and an MBA from Babson College.
Robert Glazer is the founder and CEO of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row. He is the author of the inspirational newsletter Friday Forward, author the Wall Street Journal and USA Today bestseller, Elevate, and of the international bestselling book, Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.
Rob Martinez is the CEO of Shipware LLC, a professional services firm that transforms businesses through intelligent distribution solutions and strategies. Rob has helped some of the world’s most recognizable brands reduce parcel shipping costs an average of 25 percent through contract negotiations, rate benchmarking, modal optimization, invoice audit and other savings vehicles. A cum laude graduate of UCLA, Rob has 20 years of transportation industry experience, including executive positions at DHL and Stamps.com, in addition to his work as an outside consultant since 2001.
Haresh Kumar has more than 15 years of experience in marketing, product, and strategy for world-class enterprise brands. He is responsible for extending Moovweb’s thought leadership and driving overall marketing and communications strategy.
James Brooke is the Founder and CEO of Amplience.
Scott Bailey is executive vice president of Target Data, which unlocks the power of customer data through highly targeted marketing campaign execution.
Justin Garrity is president of Portland-based social media platform provider Postano.
Sean Gordon is the founder of vidREACH, automation that personalizes the engagement process.
Rory Dennis, Co-Founder & GM, North America, Amplience
Rory co-founded Amplience and is GM of Amplience in the United States, developing Amplience's presence in North America. Rory previously worked as Business Development Manager for O2 Telefonica's Interactive Media Team.
Rohan Ayyar is the regional marketing manager for India at SEMrush. His blog, The Marketing Mashup, covers digital marketing from the perspective of B2B, B2C, lead generation, mobile marketing, SEO, social media, content marketing, database marketing including predictive analytics, and conversion rate optimization. In addition, he'll look at emerging marketing technology and how marketers can use it. Reach Ayyar at searchrook@gmail.com.
Kurt serves as the Chief Marketing Officer of Reflektion, the artificial intelligence-driven customer engagement platform for top retailers and brands worldwide. Kurt is an innovative and dynamic marketing professional with a track record of success communicating a company’s unique value proposition to potential customers, partners and market influencers through strategic and creative means.
Yan Krupnik is the director of business development at Retalon, an award-winning provider of advanced retail predictive analytics and AI solutions for supply chain, planning, merchandising, inventory management, and pricing optimization, with a transformational approach to the retail industry.
Lucinda Duncalfe is CEO of Monetate. A seasoned entrepreneur and innovator, Lucinda has proven experience building mature sales and operations cultures, and developing product strategies that accelerate company growth. She has served on Monetate’s Board of Directors for the past seven years, and helped Monetate create and establish a multi-billion dollar market for digital personalization.
Sarah Clark is the president of Mitchell, an award-winning public relations firm that creates real conversations between people, businesses, and brands through strategic insights, customized conversations, and consumer engagement. The agency is headquartered in Fayetteville, Ark., with offices in Chicago and New York City.
Mitchell is part of Dentsu Aegis Network, which is made up of nine global network brands and supported by its specialist/multimarket brands. Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in media, digital, and creative communications services. Offering a distinctive and innovative range of products and services, Dentsu Aegis Network is headquartered in London and operates in 145 countries worldwide with over 30,000 dedicated specialists.
Clark is one of the top strategic communications professionals in the country, with more than 25 years of experience in corporate communications and an exceptional track record in protecting corporate reputations and redefining perceptions in key areas of business.
Lori Mitchell-Keller is co-president at SAP Industries, a software and technology solutions provider.
Sam Bahreini is a serial entrepreneur and growth marketer, helping startups navigate from launch to scale.
Renny Shen is Director of Product Marketing at Akamai Technologies, a globally distributed intelligent edge platform and internet security provider.
Greg Brown is vice president of Melissa, provider of global contact data quality and identity verification solutions that span the entire data quality lifecycle and integrate into CRM, e-commerce, master data management and Big Data platforms. Connect with Greg at greg.brown@melissa.com or via LinkedIn.
Paula Da Silva is Executive Vice President of Global Partners and Alliances at iVend Retail by CitiXsys, a global provider of integrated omnichannel solutions for retail and hospitality chains sold through a worldwide distribution network of certified partners.
Paula Da Silva has more than 25 years of experience in information technology. Since 2006, Paula has been instrumental in building iVend Retail into a global market leader in the retail industry and currently spearheads the recruitment of channel partners to expand iVend Retail’s worldwide footprint. As a thought leader she has authored multiple online articles for publications like Apparel, Retail Touchpoints, Total Retail, RIS News and Multichannel Merchant. Frequently invited to speak, she’s made appearances at Retail Now, The Australian Retailer Association and at Sage Partner Community events. Paula’s passion for retail extends to her personal life where she has made shopping an artform, visiting premier shopping destinations around the globe from Sydney to Los Angeles.
Brian Rigney, CEO of Zmags, has over twenty years’ experience leading high performing, entrepreneurial teams in launching new businesses and bringing innovative new products to market. For more information on Zmags, please visit their website and follow the company on LinkedIn, Facebook and Twitter.
Sam Bahreini is a serial entrepreneur and growth marketer, helping startups navigate from launch to scale.
Tom Caporaso is the CEO of ebbo, an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. He has been in the loyalty space for over 25 years, empowering brands to build better relationships with their customers for the long-term. In addition to his loyalty expertise, Tom also received a 2020 leadership award from The Hartford Courant and has helped ebbo earn the Connecticut Top Workplaces award every year since 2013.
Sean Brady is President of Emarsys Americas, a provider of B-to-C marketing automation software.
Eric Best is a serial entrepreneur, CEO, executive leader and 20-year commerce visionary with strategic exits to Amazon.com, Liberty Interactive and the public markets (NASDAQ). He was previously CSO at CommerceHub through its IPO, CEO and founder at Mercent and Morse Best Innovation, and cofounder at Impresys, Emercis, and MindCorps.
Eric is a husband, dad, swimmer, urban gardener and aspiring DJ.
Oliver Guy is the global industry director, retail at Software AG, specializing in retail digital transformation and omnichannel technology strategy.
Oliver advises retailers across the globe on their technology strategy and decisions. With more than 20 years focused in technology, Oliver has worked with major names in global retail helping them improve their business through the use of innovative technology. Prior to joining Software AG, Oliver was part of the European Management team at Oracle Retail, his team being responsible for Retail focused Solution Consulting across Europe. Oliver started his career in technology implementing Supply Chain Planning and Optimisation solutions for customers across multiple industries in both Europe and Asia Pacific with Manugistics (JDA).
Adrien Nussenbaum is the U.S. CEO and co-founder of Mirakl, an online marketplace platform and dropship solution.
Brandon Levey is the CEO and ThinkerUpper at Stitch Labs.
David Dorf is the VP of Retail at Infor, a $10 billion business application software provider with solutions specifically tailored to the retail industry. After working with clients like DSW, Nordstrom, and Whole Foods, Infor is a trusted source on retail best practices and streamlining operations.
Mary O’Donnell is Vice President of Marketing at Alliance Data Card Services, a leading global provider of data-driven marketing and loyalty solutions. Mary leads several marketing initiatives across Alliance Data’s card services business, including marketing and loyalty strategy, customer insights and marketing delivery. With a proven track record of driving business growth through effective B-to-B and B-to-C marketing and relationship management strategies, Mary has a passion for motivating and energizing cross-functional teams to achieve meaningful results.
John Coombs is the CEO of Rover, a location-based mobile marketing platform. Reach him via john@rover.io.
Genevieve Priebe is a principal with North Highland Worldwide Consulting, leading the Seattle market’s retail practice. She has spent the last 15 years consulting for a variety of companies spanning a broad array of industries with one consistent goal: to build delightful, connected and engaging experiences for clients and their customers. Genevieve specializes in digital strategy and advisory, creating seamless experiences by keeping a relentless focus on the customer. She’s a passionate believer in making complex things simple, boring things fun, and good things even better.
North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, transformation, performance improvement, and technology and digital. The employee-owned firm, headquartered in Atlanta adds value and supports clients across the full spectrum of consulting, from strategy through delivery.
Linda Antos is a market development analyst at Quad/Graphics. Reach her at Linda.Antos@qg.com.
Steve Bielawski is the senior vice president, sales and marketing at OrderDynamics.
Dr. Anil Kaul is the co-founder and CEO of Absolutdata, a company specializing in big data analytics, marketing analytics and customer analytics.
Anil has over 22 years of experience in advanced analytics, market research, and management consulting. He is very passionate about analytics and leveraging technology to improve business decision-making. Prior to founding Absolutdata, Anil worked at McKinsey & Co. and Personify. He is also on the board of Edutopia, an innovative start-up in the language learning space. Anil holds a Ph.D. and a Master of Marketing degree, both from Cornell University.
Paula Crerar is vice president of content marketing and programs at Evergage, which delivers real-time personalization to more than 3 billion people across the world.
Sarah Engel serves as the chief marketing officer and chief people officer for the digital leadership company, January Digital, a company reimagining how brands and retailers rapidly grow and adapt to evolving consumer shifts and changing market conditions. The strategic consultancy and full funnel digital agency identifies and solves the most difficult marketing challenges with connected data, technology, digital strategy and award-winning media execution. With more than 20 years of marketing, communications and human resource management experience, Engel came to January Digital from fashion brand Lilly Pulitzer, where she served as the vice president of marketing and creative communications. She has held executive roles at consumer brands, media agency and retail technology companies, and serves on the advisory board of Shoptalk and advisory committee for NRF Next.
Meghan Holmes is the vice president of strategy and analytics at HelloWorld, a Merkle company. Meghan leads a team of strategists who design custom solutions for today’s top brands in retail, CPG, technology, and more. As a published thought leader in digital engagement, Meghan is often tapped for her expertise in promotions and loyalty strategies that leverage the latest technology to meet a brand’s challenges. For more on HelloWorld, please visit www.helloworld.com.
Keith LaFerriere is the SVP, chief experience officer at Verndale. From creative director to UX thought leader and back again, Keith has taken on just about every industry since he began creating and exploring in the 'digital' world over 18 years ago. At Verndale, he works across all accounts and is responsible for the creative and user experience practices.
Anthony Nicalo is the VP Platform at Mobify, a mobile customer-engagement platform that facilitates all of a retailer’s real-time interactions with its mobile customers in one place. Nicalo guides and grows the platform capabilities for serving mobile marketing and extends the platform ecosystem through partnerships. Nicalo is a thought leader in digital marketing, an expert in omnichannel commerce, and a frequent presenter on the future of commerce, mobile retailing, and shopper marketing, including at Shopper Marketing Expo, iMedia Summits and Kantar Retail.
Chris Taylor is founder and CEO of Square Root, a store relationship management software.
Jennifer Silverberg is the CEO of SmartCommerce, the international solution helping leading CPG brands like P&G, Unilever and Nestle own and drive their customers’ online buying experiences. SmartCommerce provides unique, brand-focused solutions that help build brand-customer connections in the rapidly changing CPG marketplace.
Alexa Lemzy is the customer service manager and blog editor at TextMagic, a text messaging solution for businesses. She is passionate about customer retention, mobile marketing, and automation. Alexa loves to dig deep into those topics and cover the most interesting findings in her articles.
Greg Zakowicz is a veteran marketer and the Director of Content at Omnisend. With 15-plus years of experience in email, mobile, and social media marketing, he’s helped over 100 DTC companies around the world, including numerous from the Internet Retailer Top 1000, maximize sales through their email marketing programs. Zakowicz is a frequent speaker at ecommerce events, often shares his ecommerce insights across various industry media outlets, has been retained as an ecommerce expert witness for trial, and is the host of Omnisend’s Cart Insiders Podcast.
Keith Jelinek is the managing director, retail and consumer practice, Berkeley Research Group (BRG), a leading global strategic advisory and expert consulting firm.
Keith Jelinek has held management positions and led and advised Fortune 100 retail companies to drive transformational improvements for more than thirty years. Before joining BRG, he was a senior managing director in the Retail Performance Improvement practice of a global business advisory firm. Prior to that, he assisted the launch of the Retail Performance Improvement team at an international business management consulting firm, where he twice received the Achievements in Excellence Award for delivering results far exceeding client expectations.
Rich Stendardo is the CEO of Yottaa, an e-commerce acceleration platform.
John Thies is the CEO and co-founder of Email on Acid, a service that gives email marketers a preview of how their emails are displayed in the most popular email clients and mobile devices. Reach him at john@emailonacid.com.
Joe is Vice President of Product Solutions at Software Paradigms International (SPI), an award-winning provider of technology solutions, including merchandise planning applications, mobile applications, eCommerce development and hosting and integration services, to retailers for more than 20 years.
Joe is a 34-year veteran of the retail industry with hands-on experience in marketing, merchandising, inventory management and business development at multichannel retail companies including Lands’ End, LifeSketch.com, Nordstrom.com and Duluth Trading Company. At SPI, Joe uses his experience to help customers and prospects understand how to improve sales and profits through applying industry best practices in merchandise planning and inventory management systems and processes.
Monica Eaton-Cardone is a risk management and fraud prevention expert, and co-founder and chief operating officer at Chargebacks911, a global chargeback mitigation company based in Tampa, Florida.
Brian Elliot is partner, founder and head of innovation at Periscope® By McKinsey, a platform that combines world-class intellectual property, prescriptive analytics and cloud-based tools with expert support and training to drive revenue growth now and into the future.
Maria Haggerty is CEO and one of the original founders of Dotcom Distribution, a premier provider of B2C and B2B fulfillment and distribution services. She received her Bachelor of Business Administration from University of Houston, C.T. Bauer College of Business with a concentration in Accounting. Maria plays an integral role in developing and defining all aspects of the business, including sales and marketing, operations, finance and IT. As CEO, she is responsible for providing strategic leadership, establishing long range goals, and developing strategies for the senior leadership team. Maria has developed the systemic and procedural infrastructure necessary to provide timely and accurate analysis of budgets, financial reports and financial trends in order to assist the Board, senior executives and clients in performing their responsibilities while achieving favorable results. She works closely with the leadership team to enhance, develop, and enforce procedures that will improve the overall operation and effectiveness of the corporation. During her tenure at the Dotcom, Maria has developed an environment of continual improvement by supporting the Senior Leadership Team and their department managers on continuous process, space labor, automation, and financial best practices. Prior to founding Dotcom, Maria was a CPA at Arthur Andersen and was later the CFO of GoodTimes Home Video where she helped grow the company’s distribution business. When Maria is not in the office, she enjoys traveling around the world and practicing her photography skills.
Jake Weatherly is the CEO of SheerID, a digital offer verification platform.
Ralf Gladis is the co-founder and CEO of Computop, Inc., a global payment service provider.
Gina Daniel-Lee is the VP of Strategic Alliances at Velociti, Inc.
Jeffrey Berichon is the senior vice president, product strategy, retail distribution, for Descartes Systems Group.
Kirk Hendrickson is the CEO of Eye Faster, a leading provider of shopper research, developed his expertise in eye tracking and shopper research while leading worldwide field operations for EmSense Corporation and product management for MarketTools, Inc. Kirk holds a patent for conducting surveys on mobile phones and was twice a finalist for the EXPLOR Awards. Kirk holds an MBA from the Amos Tuck School of Business Administration, Dartmouth College, and a BS and MS in Mechanical Engineering from Stanford University.
Dave Capuano is Global Vice President of Integrated Marketing for Verint® Systems Inc., a global leader in Actionable Intelligence®.
Ryan Wu is the deputy general manager of QIHAN Technology.
Edward Laws is the global senior vice president and general manager of performance advertising at InMobi.
Josh Perlstein has more than 20 years of experience in the digital marketing space and is the CEO of Response Media, a digital and direct CRM agency that combines customer acquisition and lead generation with intelligent and relevant email marketing. Its proven approach integrates data-driven strategy, performance-based media, marketing automation, and behavioral email marketing to deliver tangible results for its clients in customer growth, loyalty, and ROI. Josh has amassed diverse experience in digital media and relationship marketing for some of the world’s largest advertisers and most successful brands, pioneering best-of-class consumer acquisition, brand partnerships, and relationship marketing platforms for the likes of Procter & Gamble, Pampers, Enfamil, Anheuser-Busch, Red Bull, Coca-Cola, ConAgra Foods, IBM, Disney, and Capital One.
Larry Alton is an independent business consultant specializing in tech, social media trends, business, and entrepreneurship. Follow him on Twitter and LinkedIn.
Matthew Walsh oversees solutions for global indirect tax law compliance at Sovos Compliance.
Bonnie is passionate about excellent customer experience. With a background in marketing, merchandise buying and retail management, she helps companies stay relevant amid the changing digital landscape. Bonnie leads the knowledge and consulting teams at Return Path, the global leader in email deliverability. She is an active Email Experience Council committee member, featured speaker for events, and writes monthly for the Return Path blog and Total Retail.
David Nicholls is global head of e-commerce at OFX.
Aaron McLean is the COO of Stuzo, a leading digital product innovation company, offering connected commerce technology solutions and product strategy, design and engineering services that drive business outcomes for the retail industry.
Pam Springer is the CEO of ORIS Intelligence.
Maria is known for building world-class go-to-market teams that drive growth, differentiation, and category leadership. She has served as a senior marketing leader for global B2B technology organizations for almost two decades and is currently Chief Marketing Officer at ActiveCampaign, the hyper-growth Customer Experience Automation platform. Previously, Maria served as Chief Marketing Officer at Anaplan, Senior Vice President of Marketing & Sales Development at Apttus, and held marketing leadership roles at Marketo and Shunra Software.
Michael Witty is a director at Information Services Group (ISG), a leading technology insights, market intelligence and advisory services company.
Marc Biel is the CEO of Shopgate.
Michael Reitblat is CEO of Forter, a fraud prevention solution provider.
Michael founded e-commerce fraud prevention company Forter in 2013. Forter currently works with Fortune 100 retailers, top travel companies, and digital disruptors. In the past 12 months alone, Forter has raised $50M in funding, tripled its customer base processed more than $55 billion transactions and been recognized on the 2018 Forbes Fintech 50 list, Fast Company’s 2018 Most Innovative Companies list, and CB Insights’ Fintech 250 list.
Michael began his career in Israeli military intelligence where he was trained to prevent fraudulent, criminal activities. Following his military service, Michael played a key role in building the first company to specialize in online payment fraud, Fraud Sciences. After the business was acquired by PayPal, he helped to develop the successful fraud prevention system that the payments giant used for many years. In addition to leading Forter, Michael is currently an investor, adviser, and board member of several cutting-edge technology companies. He also works with NGOs to help establish digital payment accessibility in developing countries.
Casey Bullock is General Manager for North America, Global eCommerce, Merchant Solutions at Worldpay from FIS, a global payments company.
Jinny Uppal is a digital retail technology strategist and advisor.
Stephan Aarstol is the author of the widely acclaimed book “The Five Hour Workday: Live Differently, Unlock Productivity, and Find Happiness."
Peter Blair is the VP of marketing at Applause.
Nick McLean is the CEO of OrderDynamics.
Elaine Kwon is the founder of Kwontified, a Seattle-based e-commerce management and SaaS firm.
Sara Hogan is the director of growth marketing at 500friends, a Merkle Company.
Oscar Sachs is the CEO and co-founder of Salesfloor, an immersive virtual shopping, clienteling and sales automation platform.
Brian Baumgart is the CEO of Conversion Logic.
Jack Jania is Vice President of Product Management and Innovation, at CPI Card Group, a payment technology company and leading provider of credit, debit and prepaid solutions.
Augie MacCurrach is the CEO of Boston-based Customer Portfolios, a marketing technology leader that uses insight and analytics to increase customer value. You can follow Customer Portfolios at @CustPortfolios on Twitter.
Krishnan Venkata is a vice president at LatentView Analytics, a decision science and marketing technology firm.
Nick East is the co-founder and CEO of Zynstra, an intelligent infrastructure that is transforming edge computing for retailers.
Linda Mihalick is a lecturer in the department of Merchandising and Digital Retailing at the College of Merchandising, Hospitality and Tourism at the University of North Texas. She is also the Senior Director of the Global Digital Retailing Research Center at UNT.
Hamaad Chippa, Director of Industry Consulting, Informatica
Hamaad Chippa is part of Informatica’s Industry Consulting practice, responsible for identifying data management challenges, trends, and best practices in the manufacturing, retail, and CPG verticals. He also helps organizations understand the value improved data can have to important revenue, cost, and efficiency drivers. Prior to Informatica, Hamaad spent 10 years as a management consultant, specializing in providing leading-edge insights to help clients transform their businesses and attain high performance capabilities. He employed various methodologies to help clients with complexity / cost reduction, product development strategy, and manufacturing operations strategy, improving operational efficiency and effectiveness. Hamaad graduated from the University of Illinois at Urbana-Champaign with a bachelor degree in math & computer science and has an MBA from the University of Chicago, Booth School of Business. He’s based out of Washington, D.C. by way of the Windy City. In his free time, he enjoys biking around the historic D.C. neighborhoods and trails, sports photography, and spending time with his family, particularly teaching his son about the Star Wars universe.
Melissa Fruend is a Partner at LoyaltyOne Global Solutions.
Steve Hornyak is chief commercial officer at Fabric, a formerly CommonSense Robotics, is a logistics platform that makes on-demand fulfillment possible, profitable, and sustainable for retailers while powering every retailer's unique offering.
R. J. Talyor is founder and CEO of Pattern89, an artificial intelligence-based software company that optimizes paid social media advertising campaigns. Previously, R.J. was the driver behind ExactTarget’s mobile strategy, including the launch of SMS marketing in 2002 and spearheading mobile marketing during the launch of the iPhone. His leadership was also instrumental when Salesforce acquired ExactTarget for $2.5 billion in 2013, where he became the vice president of mobile products.
Frederick Lamster is the Managing Director at ZRG Partners, a progressive mid-sized global executive search firm that uses a proven, data-driven approach.
Mohannad El-Barachi is the co-founder and CEO at SweetIQ Analytics Corp.
Brian Smith is VP of Marketing at Mountain View, CA-based UserTesting.
Hamilton Davison has been the President & Executive Director of the American Catalog Mailers Association (ACMA) since its founding in April 2007. Prior to this, he consulted for an educational services start-up, created a specialty card and gift retail chain and grew it to more than 150 stores, was CEO of the oldest and third-largest greeting card publisher and manufacturer, and started an oil and gas exploration business. Mr. Davison’s involvement in postal affairs started in 1992 with his service on the Greeting Card Association’s postal affairs committee. He became chair and directed the litigation and witness team charged with protecting the GCA subclass against virtually every other mailer, helping bring his association from its nadir (losing a rate case appeal at the Supreme Court) to an established force in postal policy that was routinely consulted on all important postal policy issues. He championed and sold the Forever Stamp to many including proposing it to the Chairman of the Board of Governors.
Bart Mroz is CEO at SUMO Heavy, a digital commerce strategy firm. The company builds, connects, expands and invests in growing online retailers. This group of experienced strategists, consultants, designers and developers works to build solid brands and to create effective online retail solutions. Bart is an expert in e-commerce, business consulting, and technology strategy.
Nick Stagge is the senior director of marketing and head of brand strategy for Experticity.
With more than 25 years of experience in digital marketing and marketing technology, Baker is an award-winning industry thought leader, columnist and speaker. He has held executive roles at publicly traded, leading agencies and marketing services providers including Razorfish, Targetbase, Agency.com and Acxiom. Direct Marketing roles at American Airlines and Franklin Covey as well as startups including Cordial, TwelveHorses, MindArrow/RadicalMail — a first generation rich media messaging company — and DigitalThink, the first eLearning Platform that went public in 1999. He has served as strategic advisor to various media and technology companies.
Baker is one of only three individuals to be awarded the MediaPost Lifetime Achievement award (in 2012) for his contributions to the digital marketing industry, and he was also the recipient of the DMA-EEC Thought Leader of the Year award in 2016 for his positive impact on digital marketing. He is a MediaPost “Email Insider” columnist and former “Email Insider” Summit Chairman and program director. His works have also been published in iMedia Connection, Internet Retailer, Adweek, Direct Marketing News, ClickZ, The Drum and Chief Marketer.
Alex Hertel is the CEO of Xperiel.
Tony Scherba is the president and a founding partner of Yeti LLC, a product-focused development and design studio in San Francisco. Tony has been building software since his teen years and has worked on digital projects for musical artists including Bob Dylan, Dave Matthews Band, Britney Spears, and Linkin Park. Yeti partners with brands such as Google, Westfield, MIT, and Flextronics to develop meaningful products through collaborative design and rapid prototyping.
Sajid Mohamedy is EVP of Growth & Delivery at Nisum, a technology consulting partner that designs and builds custom digital commerce platforms to power enterprises large and small.
A seasoned professional with a wealth of experience in business planning and market analysis. Having worked with major brands such as GAP, Walmart, Intel, and Falabella, he specializes in delivering scalable, cloud-based solutions. With expertise in e-commerce, digital strategy, business agility, and blockchain, Sajid has a proven track record of delivering exceptional results in a highly competitive market. As EVP of Growth & Delivery at Nisum, he leads the development and delivery of innovative solutions that drive business and people growth and success.
Jonathan Cherki is the CEO and founder of ContentSquare, an experience optimization platform for online and mobile businesses that uniquely captures visitor behavior insights to measure user experience, increase engagement and improve conversion rates. ContentSquare empowers brands to measure content performance, understand visitor intentions and explain consumer decisions when they do or do not purchase.
is currently the CEO of The Trachtman Group – focused on helping companies grow and scale, as well as CEO (and majority investor) of Purview, an early stage company focused on disrupting the medical imaging business by making patient images available and accessible wherever and whenever they are required. For the past two decades, Trachtman has helped founders in half a dozen growing organizations while acting as a Sherpa for dozens of others. He has taught and lectured at numerous universities including the Harvard Business School, the MIT Sloan School of Business, Resselaer Polytechnic Institute, Kent State University, University of Maryland Smith School of Business, Union College, and Quinnipiac University School of Business. Trachtman also has published articles in the Harvard Business Review and Quinnipiac University Business. A portion of his career is featured in the Harvard Business School case study; Les is More Times Four, which educates entrepreneurs at leading business schools.
Learn more about Les Trachtman at www.foundertransitions.com, and connect with him on Facebook, Twitter, and LinkedIn.
Don’t F**k It Up is available on Amazon and wherever books are sold.
Chaitanya Chandrasekar is the CEO and Co-Founder of QuanticMind. Prior to this role, he built and managed the traffic acquisition platform and was part of the Data Science team at NexTag. His experience in the industry and knowledge of platforms led to his co-founding of QuanticMind. He strongly believes in the power of data technology, which can help decipher Big Data to unlock new ideas and opportunities. Chaitanya earned his Master of Science in Mechanical Engineering from Stanford University.
Kristen Herhold is a content developer and marketer at Clutch, a leading B2B ratings and reviews firm.
Allon Caidar is the CEO and co-founder of TVPage, the Influencer Video Commerce Platform. TVPage enables brands and influencers to sell with rich content on site, driving new traffic and sales from across social media and organic search.
Michael Mothner is the Founder and CEO of Wpromote, the largest independent marketing agency in the US. Along with founding Wpromote in 2001, he has also ventured into other enterprises such as ScanDigital and CouponPal, which was spun off of Wpromote’s performance marketing division into an independent company. A regular industry speaker and commentator, he has been featured by Inc. Magazine as one of "30 CEOs under 30 To Watch" and was the recipient of the PricewaterhouseCoopers Entrepreneurial Spirit Award.
Cheryl Sullivan is president and general manager of DemandTec by Acoustic, a company that offers lifecycle pricing solutions for retailers globally.
Caroline Klatt is CEO and co-founder of Headliner Labs, an end-to-end chatbot platform for intelligent e-commerce bots.
Leanna Kelly is a writer for CPCStrategy.
Michael Osborne is the president and CEO of SmarterHQ, a personalization platform that makes it easy for marketers to increase revenue now and customer relationships over time by powering highly relevant, cross-channel experiences.
As CEO of SmarterHQ, Michael Osborne provides leadership and focus on building their innovation, growth, and success. SmarterHQ works with leading brands such as Bloomingdale’s, Omni Hotels, Santander Bank, and Finish Line, and has been recognized by Forrester’s Total Economic Impact study to deliver 667% in ROI.
Prior to SmarterHQ, Michael served as Chief Revenue Officer for Bazaarvoice (NASDAQ: BV) and spent nearly five years at Coremetrics, (Acquired: IBM) where he built and managed the client services team.
Tom Buiocchi is the executive director, president and CEO of ServiceChannel, the leader in facility management software and contractor sourcing.
Chris Edmonds is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group.
Dan Blacharski is founder and editor-in-chief at Ugly Dog Media, an international public relations and marketing company.
In the role of retail strategy manager for CenturyLink (NYSE: CTL), Susan McReynolds works with customers, analysts, and industry leaders to keep a pulse on the IT trends and challenges facing today’s omnichannel retailers. Susan provides thought leadership on topics related to cybersecurity, digital transformation and next-generation networking strategies to help retailers keep pace with change. Prior to joining CenturyLink, Susan helped guide national and global athletic brands in developing custom visual merchandising programs. She received both her MBA and undergraduate degrees from the University of Colorado at Boulder.
About CenturyLink
CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
Don Ross is President of Americas at Trustpilot, the world's most powerful review platform.
Don joined Trustpilot in October 2016. Formerly the CEO of Bankrate.com, he and his team grew the personal financial service website’s revenue from $79M to over $550M in under nine years. Don works to further grow Trustpilot’s business and revenue, and cement its position in North America. Previously, he served as the Senior Vice President of Sales & Marketing at Harris Connect, Inc. and SVP of Sales at Worldweb.net. Don holds a Masters of Marketing & Advertising from Michigan State University and Executive Education in Sustainable Marketing Leadership from Harvard Business School.
Sucharita Mulpuru Kodali is Vice President, Principal Analyst at Forrester Research.
Piyush Patel is chief strategic business development officer at Algolia. Patel has been building high-performance teams in the area of platforms focused on digital experience and has helped to shape and build teams at many well-recognized brands in the space holding positions in digital strategy, services delivery, channels/alliances and product strategy.
Justin Kline is Co-founder of Markerly, an influencer marketing technology partner and platform working with some of the largest consumer brands in the world.
James Ramey is CEO of DeviceBits, a software company that services clients through a predictive and personalized understanding of interactive tutorials, adaptive FAQs, interactive guides and videos designed to for self-serving consumers.
As the Chief Marketing Officer of Recurly, Theresa leads the go-to-market strategy for demand and revenue creation. A customer champion and passionate brand storyteller, Theresa guides Recurly’s brand promise to stay at the forefront of subscription management and billing innovation. Recurly. Keep a good thing growing.TM
Beerud Sheth is the Co-founder and CEO of Gupshup, a Conversational AI unicorn with offices in US and India. He is a two-time entrepreneur and an IIT-B and MIT alumnus.
Founded in 2004 and incubated in IIT-B, Beerud has transformed Gupshup into a global leader in conversational engagement, with a strong AI-powered enterprise messaging platform. Gupshup's vision is of a future where it's as easy for a customer to chat with a business as it is with a friend. Primarily focused on mobile-first markets, Gupshup is helping businesses unlock the power of conversational messaging. The tech platform powers over 7 billion messages per month. Across verticals, thousands of large and small businesses use Gupshup to build conversational experiences across marketing, sales and support. He now believes a few years from now, we’ll wonder how anyone did business without conversational messaging.
Previously, Beerud was the co-founder of Elance (now Upwork), a listed company on Nasdaq focused on the gig economy. Elance was the quintessential poster boy of the gig economy (even before the phrase became popular), leveraging the internet to create a global services market, powered by skilled freelancers. Beerud played a critical role at Elance as its founder, CEO and top executive till 2004 and later as a board member until the merger in 2014. The company was listed on NASDAQ in 2018.
Eric Keating is the Vice President of Marketing at Zaius, a B2C CRM marketing platform. A go-to-market business leader, Eric is focused on helping top consumer brands grow by improving their understanding of customer behavior. Prior to joining Zaius, he was the vice president of the software-as-a-service division at Millward Brown Digital.
Stephan Schambach is the founder and CEO of NewStore, an omnichannel retail platform.
Mary Claire Mandeville heads up Vennli’s agency practice. She believes in the power of understanding customer and consumer insights to provide a competitive advantage for any organization striving to create meaningful and lasting growth. She has focused her passion and harnessed her previous experiences and education to help agencies differentiate in a highly competitive market and increase their win rate by delivering deep marketplace insights in their new business pitches. Mary Claire has a BBA and MBA from the University of Notre Dame. Her experiences span from start-ups to corporations, from social entrepreneurship to financial institutions, and from Central America to back home in the US.
Alex Porter is the president of Location3.
Georg Richter is founder and CEO of OceanX, which makes it easy for large brands to engage customers in a direct-to-consumer model by offering solutions that include a modern, high-volume fulfillment-only option and an end-to-end option that combines order management (including subscriptions), personalized fulfillment, customer care, and rich customer analytics.
Bill Zujewski is executive vice president of marketing for Tulip Retail, an iOS mobile platform built exclusively for next generation retail store associates to offer a world-class omnichannel experience.
Michael Manlapas is U.S. vice president and general manager of MetaPack. With 20 years of experience with enterprise software focused on retail operation, his responsibilities at MetaPack include overseeing the staff and day-to-day functions of the organization in the U.S.
Jeremy Tillman is the president of Ghostery, a browser extension that makes consumers’ web browsing experiences faster, cleaner and safer by detecting and blocking thousands of third-party data-tracking technologies.
Brian Hannon is the Chief Commercial Officer at Voxpro, a global customer experience outsourcer. Voxpro is powered by TELUS International.
Greg Alvo is the CEO of Ordergroove, a company that helps brands and omnichannel retailers practice and achieve relationship commerce, shifting consumer interactions from one-and-done transactions to ongoing, highly profitable relationships.
Kevin Brown is the vice president of strategic partnerships and marketing at Wirecard, a company that employs innovative financial technologies to build complete digital ecosystems and end-to-end solutions throughout the payments value chain.
Dom Morea is Senior Vice President and Head of Gift Solutions at First Data, a credit card processing and payment solution and global leader in commerce-enabling technology.
He is responsible for leading the transformation and growth of the industry’s leading provider of branded stored value solutions. Morea is a veteran of the payments industry where he has focused on the creation and growth of enterprise-level, strategic relationships with many of the world’s largest retail, banking and technology brands.
As chief executive of Working Solutions, Kim Houlne pioneered on-demand contact center outsourcing with remote workforces in 1996. Today, the company’s distributed network of 110,000+ registered agents handle sales, customer care and tech support for diverse clients.
Michael Mothner is the Founder and CEO of Wpromote, the largest independent marketing agency in the US. Along with founding Wpromote in 2001, he has also ventured into other enterprises such as ScanDigital and CouponPal, which was spun off of Wpromote’s performance marketing division into an independent company. A regular industry speaker and commentator, he has been featured by Inc. Magazine as one of "30 CEOs under 30 To Watch" and was the recipient of the PricewaterhouseCoopers Entrepreneurial Spirit Award.
Herman DeBoard is the Chief Marketing Officer at Grabbr, a social referral marketing platform.
Tom Rittman is the VP Marketing at Appriss Retail, a SaaS platform providing artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink.
Jenny Reese is senior marketing manager at Infor Retail, a company revolutionizing the customer experience across every channel with smart, modern software in the cloud.
Ed Bussey is CEO and Founder of Quill, the leading online content production platform for ecommerce businesses.
Rob Taylor is co-founder and CEO of Convey, an active delivery management software for intelligent issue detection, collaborative case resolution, and supply chain optimization.
Bart DeFoor is a Principal Consultant at North Highland with over 19 years of consulting experience, concentrating the last 10 years on the Retail industry. He has a proven track record of delivering value in the In-store Environment, Merchandising, and Marketing space for big-box retailers, and is a sought after resource in the areas of Category Management, Assortment Planning and Product Merchandising.
Derek O'Carroll is CEO of Brightpearl, a cloud-based ERP for retailers and wholesalers. Recognized as a leading retail expert, his mantra is to deliver on Brightpearl’s mission to automate the back office for today’s merchants.
Brightpearl is a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse management and logistics.
Sean Spector is the CEO of Dropoff, which is modernizing the standards of same-day delivery by offering businesses a superior experience built on convenience, reliability and unmatched customer service. Through innovative technology and trusted, professional delivery drivers, Dropoff seamlessly becomes an extension of any business and a true last-mile logistics partner.
Kathleen Egan is VP of Customer Success at Wiser. Wiser collects and analyzes online and offline data with unmatched speed, scale and accuracy for brands, retailers and more. Follow @wiserdata.
Vice President of Product, Episerver
VP of Strategy, DMI
Katrine Spirina is a Market Analyst with OCSICO. Her professional interests lie above all in cutting-edge trends and innovations in BI, AI, IoT and e-Commerce. Contact Katrine via Katrine.Spirina@ocsico.com to discuss tips & opinions on the tech development of the industries.
COO – PERRIN PARIS
Los Angeles, CA
pancenkoo@gmail.com
Anna Johansson is a freelance writer with a special passion for entrepreneurial and marketing-related topics.
About Scot Wingo
Scot Wingo is a four-time serial entrepreneur and industry thought leader in the e-commerce and on-demand economy realms. Scot has appeared on CNBC, The Today Show and contributed his expertise to the WSJ, New York Times, Washington Post, Bloomberg, AP, Reuters and many other publications. Scot previously founded Stingray Software, which was sold to Rogue Wave Software, AuctionRover, that sold to Goto/Overture and ChannelAdvisor, which went public (NYSE:ECOM) in 2013.
VP of Emerging Solutions, POSSIBLE
GM for Zendesk Talk
Andrew Duguay is chief economist at Prevedere, a cloud-based business intelligence solutions provider that delivers forecast accuracy by harnessing the predictive power of global economic data.
VP Product – Merchant Solutions, Blackhawk Network
Ari Weil is the Global VP of Product and Industry Marketing at Akamai Technologies, a cloud and enterprise security solutions provider.
Roland Gossage is CEO of GroupBy, a data-driven e-commerce solution. He leads the overall vision, strategy, operations, and development of GroupBy to create a fundamentally better experience for eCommerce shoppers. Roland is a seasoned professional with over 20 years of experience in sales, marketing, services, operations, and development in the enterprise software industry. His previous roles included Endeca, Cognos, Hummingbird Communications, and Pure Data. Prior to his career in software, Roland was a member in the Royal Canadian Armored Corps.
Shawn Schwegman is the Co-Founder and Chief Strategy Officer at DemandJump. Shawn has previously worked with Overstock.com, ChaCha, Sally Beauty, Target, NewEgg, eToys, Cisco, Costco, and more.
Twitter: https://twitter.com/sschwegman
LinkedIn: https://www.linkedin.com/in/shawnschwegman/
Head of Global Payments, Magento
Andrew Blachman is the COO of Tophatter, a marketplace that is reimagining discovery commerce for the mobile era. Previously, he was the CEO of GET ME IN!, a European online ticket marketplace acquired by Ticketmaster in 2008. Before GET ME IN!, Andrew was a consultant for StubHub as well as the European Director and VP Business Development for WideRay. Andrew began his career as an investment banker in Goldman Sachs' high technology group in Silicon Valley and Hong Kong. He is also an early seed investor in several online marketplaces, including SeatGeek, Bridebook, and Outdoorsy.
Luke built his first ecommerce website in 1997 and has more recently focused on bringing software that improves customer experience and drives revenue to ecommerce retailers for the past 5 years. He has led product, development and customer service teams and brings his experience in print advertising and media to digital and offline marketing and growth. At Linc, his primary goal is to connect retailers with the knowledge and tools that drive stronger customer relationships and transform one time purchasers into lifetime shoppers.
Glenn Shoosmith is CEO of BookingBug, online scheduling and booking software.
Jim Dicso is CEO of SundaySky, a provider of personalized video solutions that combine the emotion of sight, sound and motion for storytelling in the digital age. He has more than 20 years of experience in leadership positions within the SaaS industry. Prior to SundaySky, Jim was executive vice president of sales and services at LivePerson. He has a Bachelor of Science degree in electrical engineering from Villanova University.
Greg Sparrow is the Senior Vice President & General Manager for CompliancePoint.
Deborah Weinswig is the founder and CEO of Coresight Research. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research.
Deborah was ranked the #1 analyst by Institutional Investor for 10 years in a row. She was named one of the Top 50 Retail Influencers by Vend in both 2016 and 2017, and received the Asia Retail Congress’s Retail Leadership Award in 2016. She was also recognized by LinkedIn as a top Voice in Retail in 2017 and 2018.
She serves on the board of directors for Goodwill Industries New York/New Jersey, GUESS?, Inc., Kiabi, Street Soccer USA and Xcel Brands, Inc. Deborah is on the advisory board of the World Retail Congress as well as several accelerators.
Deborah is a Certified Public Accountant and holds an MBA from the University of Chicago.
Lead for Connected Spaces, B2B Retail Division, Samsung Electronics America
Constantina Kokenes is an SEO and content specialist at Kabbage, a fully-automated online lender for small businesses. She holds a master’s degree from Northwestern University.
Kristen Hamerstadt is the VP of Marketing at SmarterHQ, a behavioral marketing platform, where she oversees demand generation, brand management, and marketing campaigns. Prior to SmarterHQ, she led global marketing campaigns at Salesforce. She is also the Founder of Ladies in SaaS which is focused on building a strong, empowered community of women in tech.
Senior Vice President & General Manager at Infor
Saoirse Hinksmon is a Digital Content Marketing Manager at SmartBear, a software company that provides testing, monitoring, and developer tools.
Industry analyst and founding partner, Kaleido Insights
Jack Philbin is CEO at Vibes, a mobile marketing engagement platform.
Ashley Fletcher is VP of Marketing at search ad pioneer Adthena.
Mike Svatek is Chief Product Officer of Cart.com, the first end-to-end Ecommerce-as-a-Service (ECaaS) company. Previously, he was CEO and head of product at Rivet Works, a cloud software platform powering DTC engagement for online brands. A veteran product executive, he has also served as Chief Product and Strategy Officer for Bazaarvoice, helping scale it to $160M revenue and a successful IPO. Earlier in his career, he served as VP of product management at ecommerce merchandising platform Baynote, prior to its acquisition by Kibo Commerce, a Vista Equity portfolio company.
Scott Robinson is vice president of design and strategy at Bond Brand Loyalty, a global customer experience marketing, management and measurement company that specializes in building brand loyalty for the world’s most influential and valuable brands.
Scott Robinson leads Bond Brand Loyalty’s Loyalty Consulting & Solutions discipline and is our thought leader for consumer loyalty strategy engagements. His focus is enabling clients with the best possible solutions for their specific objectives and environments, and ensuring Bond maintains market leadership in terms of loyalty and CRM innovation, technique and approach.
Scott has over 10 years’ experience designing, implementing and optimizing large-scale loyalty and CRM programs, and helping clients understand how to use them as stepping stones for inspiring powerful relationships with their customers. Along with his strong experience across a number of industries, including consumer retail and financial services, Scott brings a highly disciplined analytics approach to strategy development for clients.
Earlier in his career, Scott launched and developed our Consumer Insights and Strategy Group, and spearheaded the development of the CRM principles and techniques, campaign management protocols and consumer data-driven strategy development tied to some of North America’s most celebrated loyalty programs. Scott’s current focus is the intersection of marketing and neuroscience, through his involvement with The Maritz Institute. Scott is frequently called upon to comment in the media, and is a frequent speaker at industry events including conferences by Loyalty360, eTail, CMO Exchange, CMA and AMA. Scott holds an MBA from the Richard Ivey School of Business at the University of Western Ontario.
Jon Mikow, Fortegra VP of Wireless
Charles Dimov is the VP of Marketing at OrderDynamics, a retail order management system.
Amit Sharma is the founder and CEO of Narvar, a company that helps retail brands deliver premium post-purchase experiences.
Sue Welch is CEO of Bamboo Rose, the only marketplace powered by proven trade engines for product and supply chain management, enabling the B2B community to collaboratively and continuously discover, develop, and deliver ideas and products to global markets.
As Vice President of Global Marketing, Mia is responsible for providing leadership and executing on marketing strategy for CitiXsys globally. She brings 10 years of marketing experience for B2B and B2C technology companies in the retail, supply chain and food & beverage sectors. Her expertise lies in developing award-winning content and delivering data-driven demand generation campaigns. Mia works closely with regional sales teams to develop strategies for demand generation and has a keen eye for regional marketplace variances having worked in the USA and abroad in Africa and Latin America.
Mia holds a bachelor’s degree in Sociology from Wellesley College in Wellesley, Massachusetts, USA and attained her Master’s Degree in Business Administration (MBA) from the Kenan-Flagler Business School at the University of North Carolina, Chapel Hill, USA.
Kobi Elbaz is Vice President and General Manager of the Americas Personal Systems Business at HP. Kobi’s end to end responsibilities include P&L management, product management, sales management, business planning and operations, and marketing for both Consumer and Commercial product categories in the Americas region. Prior to this role, Kobi was Vice President of North America Commercial Personal Systems, responsible for the overall Commercial business, including product, marketing and sales strategies; business and product development; and business execution for North America. Kobi joined the company in 1996. Since that time he has held various leadership positions, including Vice President of Commercial Personal Systems, Printing and Personal Systems for Europe for the Middle-East and Africa (EMEA), as well as General Manager of Personal Systems Group in Israel and Director of Commercial Retails Solutions for PPS EMEA.
Jared Blank is the chief marketing officer at VTEX. He has more than 15 years of experience in the B2B and B2C sectors, including e-commerce management, omnichannel implementation and online strategy. Prior to joining the VTEX team, Jared worked with Tommy Hilfiger for nearly nine years - most recently having been its VP of e-commerce - as well as Bluecore, Doodle and Deloitte, providing him with a strong foundation of technology and retail experience.
Kyu Cho,Vice President, Nisum
Ohad Greenshpan is co-founder and CTO at Namogoo, a company that was created with the mission of preserving an optimized online customer journey. The Namogoo platform provides visibility and control over the impact of third-party services on website performance and business KPIs. Ohad is an entrepreneur with a rich background in advanced Big Data and Machine Learning technologies.
Charles Maniace is the director of regulatory analysis at Sovos, a leading global provider of software that safeguards businesses from the burden and risk of modern tax. An attorney by trade, Chuck leads a team of attorneys and tax professionals responsible for all the tax and regulatory content that keeps Sovos customers continually compliant. Over his 15-year career in tax and regulatory automation, Chuck has provided analysis to the WSJ, NBC, Bloomberg and more.
Dustin White is the CEO and founder of Made Brand Management and a partner in The Mulholland Group. After spending 20 years building and investing in marketing and advertising businesses, Dustin saw the need for an investment and management company to assist brands in transitioning their strategy to direct-to-consumer.
Katherine Cullen is director of retail and consumer insights for the National Retail Federation’s research team. In this capacity, she manages NRF’s consumer holiday research, develops NRF’s quarterly Consumer View and oversees new consumer trends research initiatives and partnerships.
Prior to joining NRF, Cullen worked in customer strategy and intelligence at Macy’s Inc., where she developed customer-centric strategies to inform assortment, marketing and distribution decisions for Macy’s womenswear brands. Cullen also spent six years in fraud and programs analysis for the Department of Justice and Department of Education.
Originally from California, Cullen has a Master of Business Administration from New York University’s Stern School of Business with specializations in marketing and business analytics. She obtained her bachelor’s degree in history at Hillsdale College.
Rich Richardson is vice president of emerging capabilities and industries for GS1 US and has more than 30 years of technology experience
Farla Efros is the president of HRC Retail Advisory.
Brennan Wilkie is SVP of customer experience strategy at InMoment, a customer experience intelligence and management software.
Juliana Pereira is vice president of marketing at Flow Commerce, an e-commerce solution for cross-border retailing.
With 15 years experience in marketing and e-commerce, Juliana joined the Flow team after serving as Vice President of Marketing at Smartling. Previously Juliana worked across a variety of verticals and industries, from non-profits and publishing to tech and fashion, including management positions and key contributing roles at Ralph Lauren, The Met Store online (at The Metropolitan Museum of Art), Ziff Davis, and eMusic.
Senior Product Manager, SMB Product -- Worldpay
Former chief marketing officer at Bazaarvoice
Tom Erskine is CMO at One Door, the leading provider of cloud-based merchandising execution software. He has over 20 years of experience developing and successfully marketing innovative software technology applications. Follow @onedoorretail.
President and CEO at ICSC
John Larson is the senior partner at John Larson & Company, a pioneer in the field of customer loyalty and the author of Capturing Loyalty. Prior to starting his own firm, John held positions at McKinsey & Co., Monitor Company, Lieberman Research Worldwide, and J.D. Power and Associates, specializing in the areas of strategic analysis, organizational effectiveness, and customer satisfaction and loyalty. John uses survey research techniques to help clients develop a better understanding of the needs of their customers, assess how well these are currently being met in the market place, and then target opportunities to create long term competitive advantage. He has worked with clients to address the specific organizational barriers that can impede effective implementation.
Michael Halula is the Retail-CPG Sector GM at America’s Teradata Think Big Analytics.
Ken Zwiebel is General Manager at PerimeterX, a company that protects the world’s largest and most reputable websites and mobile applications from malicious activities, future-proofing digital businesses from automated bot attacks and client-side stealth attacks.
Zweibel was previously the CEO of PageSeal, a provider of client-side malware protection, acquired by PerimeterX in 2019.
KC Fox is Senior Vice President of Technology Services at Radial, a leading omnichannel eCommerce company with a focus on fraud prevention for some of the world’s top retail brands.
Loren Padelford, VP & GM of Shopify Plus
Loren Padelford wears many hats within Shopify. In his role as VP & GM of Shopify Plus, he oversees Shopify's commerce solution for high-growth, high-volume merchants like Kylie Jenner, Rebecca Minkoff, GE, FashionNova, RedBull and Nestle. Loren is also responsible for leading the Shopify’s Retail go to market-team focused on the development and distribution of technology that continues to redefine the in-store experience for both retailers and consumers. Finally Loren leads the Shopify Influencer program helping Shopify's extensive group of celebrities, athletes and social media personalities translate fame into commerce and retail success. Prior to joining Shopify, Loren held senior leadership roles at technology companies in Canada, the US and Europe. Loren holds an M.B.A. from The University of Liverpool, and a Bachelor's degree in Psychology from the University of Guelph.
Kamran Zaki is the President of Adyen North America. Adyen is one of the fastest growing firms in the e-commerce industry that delivers frictionless payment solutions across online, mobile and in-store. Adyen is the payments platform of choice for many of the world’s leading companies, including eBay, Theory, Tinder, ASICS, Microsoft, Samsung, Uber, Facebook, Spotify, LinkedIn, Twitter, Netflix, Sephora and Tory Burch.
Quad/Graphics, Senior Marketing Consultant
A 30+ year marketing professional, Debbie Seigenthaler knows through personal experience the importance data and effective testing play within a marketing organization. Using proprietary tools, she helps clients gain a deeper understanding of their customer and how to use the best message, imagery and marketing channel to maximize performance. For more information on personalization in direct mail marketing, visit www.accelerated-insights.com.
North American Industry Advisor, Fashion and Retail, SAP
David Harouche is the founder, CEO and CTO of Multimedia Plus, Inc.
Mike Austin is CEO and Co-founder of Fresh Relevance
Chief Marketing Officer, Crimson Hexagon
Stefan Midford is the president and CEO of Natural Insight.
Madison Miner is founder and CEO of WompMobile, a technology platform that converts websites to AMP and Progressive Web Apps. The company services more than 8 million AMP pages and works with clients ranging from e-commerce retailers and publishers to enterprise businesses. Madison is a frequent speaker and has led presentations at signature Google events, including the annual AMP Conference. He’s covered topics ranging from AMP for e-commerce to the digital disruption that’s forcing retailers to rethink the status quo.
VP of Product Marketing at ThousandEyes
Warwick Heathwood is the Director of Strategy at SET Creative.
Thomas Hill is the SVP of Retail Services at Kx Systems
Ed Kennedy is the senior director of commerce at Episerver, a global software company helping retailers compete with Amazon through experience-driven commerce.
Allison Jensen is a Marketing Coordinator for Compu-Mail.
A 20-year payment technology veteran, Zavida Mangaru has served in leadership roles at Mastercard and American Express and is the current executive vice president of product strategy and innovation at North American Bancard.
Consultant Manager, Valtech Sweden
Curtis Tingle is CMO of Valassis, a leader in intelligent media delivery create cross-channel campaigns through direct mail, digital and print advertising, and marketing strategies.
Stephanie Dismore is vice president and general manager, Americas Channels, at HP Inc. In this role, Dismore is responsible for leading and managing all aspects of HP’s commercial and consumer channel sales in the U.S., spanning distribution, national solution providers, regional VARs, public sector, and SMB partners in the commercial channel, as well as retail partners in consumer electronics, office product super stores, regional retails, e-tail and specialty channels. Dismore is also responsible for overseeing all channel-related partner planning, development and programs for the Americas region.
President, Business Applications and Technology Outsourcing Division, CGS
Jon Brinton is the Senior Vice President of Customer Experience Solutions at Mitel.
Ben Gruettner is Vice President at Snapfulfil North America
Daniel is the Senior Account Executive, North America at SimilarWeb
John Nash is chief marketing and strategy officer at Redpoint Global. He has spent his career helping businesses grow revenue by applying advanced technologies, analytics, and business model innovations. In his role at Redpoint Global, John is responsible for developing new markets, launching new solutions, building brand awareness, generating pipeline growth, and advancing thought leadership.
Darren Wilson is president of bluemedia, strategist, entrepreneur and speaker. His contagious approach to business has resulted in more than 18 years of success for his companies, along with industry-leading wins for clients like the NFL, Warner Brothers, Target, and AT&T.
Editorial Director, sparks & honey
Brooke Patton is a research content specialist at GutCheck, a global, agile market research firm based out of Denver.
Oren Stern is general manager, e-commerce solutions at Kenshoo. Oren has more than 20 years executive experience in technology, business leadership, strategy, and M&A, with a proven track record of delivering results. As a general manager, Oren is responsible for Kenshoo’s e-commerce marketing business line, including go-to-market strategy, product and sales.
Geoffrey Boulakia is the Deputy Managing Director at TSC (Sitel Group).
Barbara E. Kahn is the author of The Shopping Revolution: How Successful Retailers Win Customers in an Era of Constant Disruption, Wharton Digital Press, 2018.
Erik Rosenstrauch is the founder, President and CEO of FUEL Partnerships, a retail marketing agency.
Erik is a proven industry leader with over three decades of experience in consumer products and retail marketing. Erik learned the art of marketing by leading some of the world’s largest retail consumer brands in TostitosÒ, CraftsmanÒ and RufflesÒ. For the past seven years, FUEL Partnerships has driven CPG Brands growth at the largest retailers such as Walmart, Target, Walgreens, Sam’s Club and more. For more information about FUEL Partnerships, visit www.fuelpartnerships.com.
Ron Lutz is the Executive Vice President and Chief Client Officer at Miller Zell.
Josha Benner is the CRO and Co-Founder of Uberall, the location marketing solution for businesses competing to attract and win local brick-and-mortar customers. Uberall is used by the world’s largest multi-location brands and businesses, including McDonald’s, KFC, Domino’s, Virgin Holidays, Intercontinental Hotels Group, and more.
Vice President Industry & Solution Strategy, Infor Retail
As CEO of FastSpring, Chris Lueck is responsible for guiding the company towards their mission of becoming the leading end-to-end e-commerce solution for digital goods and software sellers to start and grow their online businesses. With more than 15 years in technology and engineering, Lueck has a proven track record of developing, managing and scaling innovative products to meet the needs of business executives worldwide. Lueck earned a Bachelor of Science Degree in Electrical Engineering from the University of Virginia, and a Masters of Business Administration Degree in Finance & Entrepreneurship from the University of Southern California. He currently lives in sunny Santa Barbara, California.
Andrew Gorrin is the chief marketing officer at ShopKeep, the cloud-based technology solution that transforms an iPad into a smart, connected cash register that's used by more than 25,000 small businesses. Andrew is passionate about the small business industry with over 13 years of experience in advocating for small business. Andrew started his career with Brodeur Worldwide, and spent five years with American Express in senior positions focused on customer engagement and acquisition for its small business division, OPEN. He was also a senior manager at Dove Consulting, where he led client engagements focused on the retail financial service sector. Prior to joining ShopKeep, Andrew served as the senior vice president for marketing at web.com, leading the company’s customer acquisition strategy, its cross-sell and upsell programs, its inside sales team, and managing the product portfolio for its custom website and social media product lines.
Jeff Cheal is the director of product strategy for personalization, campaign and analytics at Episerver. Follow him on Twitter @badiehard or email him at jeffrey.cheal@episerver.com.
Dr. Liraz Margalit is Head of Digital Behavioral Research at Clicktale.
Leslie McNamara is Chief Marketing Officer and Head of Workforce Development for Citi Retail Services, one of North America’s largest providers of private label and co-brand credit cards for retailers.
Named to this role in August 2018, Leslie’s role focuses on organically growing the business through Partner, Cobrand and Digital Marketing. Supporting these key growth areas and also reporting to her are Research and Insights, Strategic Communications and Workforce Development. Most recent Leslie served as Head of Business and Market Development for Citi Retail Services, from April 2016 until August 2018. The Business and Market Development group — which Leslie was instrumental in founding — was a new unit Leslie encompassing all market-facing activities for Citi Retail Services. Her responsibilities in that role included Business Development, Research and Insights, Strategic Communications, and Workforce Development. Before assuming this role, she was Citi Retail Services’ Managing Director for Partnership Management, a position she accepted in August 2011. In that role, she provided strategic direction and leadership for Citi’s retail partner private label and co-brand credit card programs. She also headed the company’s field sales and merchant services organizations, which provide day-to-day sales and processing support for the business’ partners’ retail locations.
Leslie is a winner of Citi’s Senior Excellence in Leadership Award and is active in the bank’s women’s leadership initiatives, including keynotes at Citi’s Women Leadership retreats. She serves as a Board Trustee on the Thomas Jefferson University Enterprise Board’s Inclusion, Community Engagement, and Diversity Subcommittee. She is also recognized leader in the payments industry, being a 3x honoree of PaymentSource’s Most Influential Women in Payments.
Leslie joined Citi in 2002, holding positions of increasing responsibility in Partner Management, Marketing and Customer Engagement. Her financial services experience is rooted in consumer lending, business development and marketing, with a concentration in cards and payment products. Her former employers include CoreStates Financial Corp, Mellon Bank, Qwest Interactive, and Proctor & Gamble.
Thomas Noyes is the founder and CEO of Commerce Signals, a marketing measurement platform that helps retailers unlock insights from payments data in near-real time. Before starting Commerce Signals, Tom worked on global commerce solutions as an executive for companies including Oracle, Wachovia, and Citigroup. He writes about the industry on the Noyes Payments Blog.
Eric V. Holtzclaw is Chief Strategist of PossibleNOW, a provider of consumer regulatory compliance and consent solutions. He’s a researcher, writer, serial entrepreneur and challenger-of-conventional wisdom. Check out his book with Wiley Publishing on consumer behavior – Laddering: Unlocking the Potential of Consumer Behavior. Eric helps strategically guide companies with the implementation of enterprise-wide consent and preference management solutions.
Othamar Gama Filho is the Co-Founder and CEO at Talentify.io, a mobile-first Results-as-a-Service recruitment platform that helps recruiters reach and attract modern-day job seekers. An entrepreneur with more than 10 years of experience in areas such as e-commerce, mobile, digital media, HR Tech, and Recruitment, Othamar aims to combine his diverse knowledge to help organizations overcome their biggest challenges in regard to finding and hiring top talent. In doing so, he hopes to make the recruitment process easier and more enjoyable for job seekers as well.
With a career spanning more than 20 years, Chrissie Jamieson is a highly experienced strategic marketer with a strong focus in the business intelligence, brand protection and domain sector. As senior director for Clarivate Analytics, Chrissie leads two of the company’s brands, MarkMonitor in EMEA and CompuMark globally.
Jonathan Crane is Chief Commercial Officer at IPsoft, a conversational computing company.
Sylvain Perrier is a dynamic, articulate retail industry thought leader and highly accomplished President & Chief Executive Officer of Mercatus Technologies Inc., who is driving the success of many large retailers using pragmatic easy-to-use technology. Highly charismatic and influential with over ten years of executive-level experience in retail technology, pushing the boundaries in specialty areas such as mobile devices, web technology, in-store solutions, and Software as a Service (SaaS) architectures. Sylvain is listed as the lead inventor on more than 75 granted intellectual property patents in over 15 different legal jurisdictions for more than 10 distinct inventions.
Carol Leaman is CEO of Axonify, the modern learning solution for frontline employees that actually works.
Carol Leaman (BA, MAcc, FCPA) is an award-winning thought leader with an impressive track record of successfully leading tech companies. Not only is she a disruptor in the corporate learning space, but she’s also the brains behind the Axonify solution.
Prior to Axonify, Carol was the CEO of PostRank Inc., a social engagement analytics platform she sold to Google. She was also the CEO at several other technology firms, including RSS Solutions and Fakespace Systems.
Carol is a celebrated entrepreneur and trailblazer (Sarah Kirke Award 2010, Waterloo Region Entrepreneur Hall of Fame Intrepid Award 2011 and the Profit500 Award for Canada's Leading Female Entrepreneur 2017) whose articles appear in leading learning, business and technology publications. She also sits on the boards of many organizations and advises a variety of Canadian high-tech firms.
Steve Villegas is Vice President of Payment Partnerships North America at PPRO Group, a cross-border e-payment specialist.
A Sales, Marketing and Business Development Executive with over 20 years of experience building and managing sales, partner development and marketing teams which have delivered profitable results, built market share, and exceeded revenue goals while outperforming competition. A natural communicator and team leader with strong motivational skills, with the ability to build, produce and succeed.
Maya Mikhailov is the co-founder and CMO of mobile retail app developer GPShopper.
Phil Rubin is executive vice president, strategic partnerships at Bond Brand Loyalty. He founded rDialogue which is now a Bond company. A die-hard Saints fan, Phil knows a thing or two about loyalty. Over the course of his 30-year career, he’s blended his education, experience and innovation to evolve the way businesses identify, retain and expand the value of their best customers. An impeccable leader with passion to spare, Phil also founded the loyalty practice at Loyaltyworks, and led the spin-off and formation of rDialogue. Before all that, he was Group VP and General Manager at The Lacek Group—the loyalty marketing firm that is now a part of OgilvyOne.
Through the years, some of the world’s smartest companies including Delta Air Lines, American Express, Nike, Nordstrom, Citigroup, Mandarin Oriental Hotels, Kimpton Hotels & Restaurants, Cox Communications, Macy’s, Sprint and Brooks Brothers have sought Phil’s expertise and it’s no surprise why. He’s fiercely loyal to his craft, his clients, and his teams (both rDialogue and the Saints) and he’s managed to build a team of high-caliber marketers who share his integrity and dedication.
Dave Heflin is a strategic account executive with Liaison Technologies. He has been with the company for almost seven years selling data integration, data security and data management solutions, including the Liaison ALLOY® Platform. Before joining Liaison, Dave worked for what is now SAP Ariba and focused on selling integration and spend management solutions for companies looking to execute eCommerce electronically. For the past 26 years, Dave has served as a commissioned Officer in either the active U.S. Army or U.S. Army Reserves, and currently holds the rank of Colonel.
Keith Smith is CEO of Payability, a financing service for marketplace sellers.
Leon Nicholas is the Vice President of Retail Insights & Solutions at WestRock, a supplier of paper and packaging designs.
Phil Renaud joined The Risk Institute from Risk International, where he served as a managing director and led the Columbus offices. With more than 25 years of experience creating and managing several large multi-location, international risk management departments, he has extensive expertise in the practice of risk management, direct insurance, and safety and health. In addition to his position at Risk International, Renaud managed risk programs at Deutsche Post/DHL (Supply Chain), Kmart Corporation, Limited Brands, Inc. (L Brands) and, prior to that, SCOA Industries Inc. (Shoe Corporations of America). He is a regular speaker at various national, regional and local risk management forums. He also serves on the Board of Directors for the National Kidney Foundation of Ohio, Kentucky, Middle and Eastern Tennessee and board chairman for Central Ohio, serves on the board for the Make-A-Wish Foundation of Ohio, Kentucky and Indiana and on the Foundation Board for the Knox Community Hospital in Knox County, Ohio.
Michael Mathias is president of Motista. Reach him at mmathias@motista.com.
Holland has spent the last ten years in SEO, focusing mainly on e-commerce sites, including Williams-Sonoma, Pottery Barn, West Elm, and ModCloth. She has also worked on B-to-C sites, like Uber and Choose Energy. Prior to her time in SEO, Holland worked in buying and wholesale management for brick-and-mortar retailers. Currently, Holland is the Director of Professional Services at Conductor.
John Roswech is the executive VP, Brand Solutions at Criteo.
Peter Trepp is CEO of FaceFirst, a leading facial recognition provider.
Eddie Yoon is the founder of EDDIEWOULDGROW, LLC a think tank and advisory firm on growth. Prior to this he was a partner at The Cambridge Group, a strategy consulting firm that helps Fortune 500 CEOs drive growth by unlocking consumer demand. His work over the past two decades has driven over $5B of annual profitable growth in consumer packaged goods, durables, robotics and energy.
Eddie is one of the world’s leading experts on finding and monetizing superconsumers to grow and even create new categories. He is the author of the acclaimed book, "Superconsumers: A Simple, Speedy, and Sustainable Path to Superior Growth," published by Harvard Business School Press. Superconsumers is licensed in English audio and, in addition to English, has been translated and sold in four languages, simplified Chinese, Czech, Russian, and Ukrainian, around the world.
Udayan Bose is the CEO of NetElixir, a retail search marketing agency.
Senior Vice President, Co-Founder at Hero Digital, LLC, an independent customer experience agency.
Henry Gutierrez is senior email strategist at Return Path, an email deliverability expert that helps marketers drive revenue through email.
Through different roles in the industry, Henry Gutierrez has 12-plus years of email expertise combating spam, enforcing compliance, and maximizing email delivery. His current position as Senior Email Strategist for Return Path allows him to leverage his strengths in data analytics and communication. Across several verticals, Henry has helped clients digest actionable recommendations to maximize their email program’s ROI.
Amy Morgan is Vice President, Cross-Border and Global Trade at Avalara, responsible for products and features related to automating global trade and cross-border tax compliance in retail environments. Prior to joining Avalara, Amy managed global trade and customs compliance operations for Amazon, Costco Wholesale, Nordstrom, and Microsoft. Aside from managing trade programs for big retail companies, Amy spent two years consulting exclusively with small and mid-size companies to understand their cross-border struggles. She is a global trade enthusiast on a mission to use her “big trade” background to eliminate cross-border bureaucracy for companies of all sizes.
Amy is a Licensed U.S. Customs Broker and Certified Customs & Export Specialist based in Seattle, Washington State, USA where she also serves on the Board of Directors for the Pike Place Market Foundation, the non-profit division of the historic Pike Place Market. She received a BA in Political Science and Graduate Certificate in Global Trade & Transportation Logistics from the University of Washington.
Jeanne DeWitt is the Head of North America Revenue and Growth at Stripe, a technology company that builds economic infrastructure for the internet. Everyone from brand-new startups, to giants like Google and Facebook, use Stripe’s software to accept payments and run their businesses online.
Prior to Stripe, Jeanne was the Director of GSuite SMB Sales for North & Latin America at Google, then lead go-to-market strategy as the Chief Revenue Officer of Dialpad, a communications startup.
Matthieu Blandineau is a product marketing manager at Algolia, the leading search and discovery API for website and mobile apps. In this role he focuses on marketing and strategy for Algolia's retail solutions. Matthieu is passionate about packaging advanced technologies to help retailers achiever their goals and offer their customers the best user experience.
Andy Ballard is the CEO at Wiser. Wiser collects and analyzes online and offline data with unmatched speed, scale and accuracy for brands, retailers and more. Follow @wiserdata.
Corey Pierson is Co-Founder and CEO of Custora, the leader of advanced customer analytics for retail. Prior to Custora, Corey worked at IDEO and was Co-Founder of foodtrux.com. Corey received his BSE in Computer Science Engineering from the University of Pennsylvania and his MBA from the Wharton School at the University of Pennsylvania.
Chris Costello is senior director of marketing research for Kenshoo, a global leader in marketing technology. Kenshoo is the leading technology platform for brands looking to plan, activate and amplify effective marketing across the most-engaging digital channels and generates over $350 billion in annualized revenue for the world’s top brands. Chris can be reached at chris.costello@kenshoo.com.
As Vice President of Account Planning, Jim is responsible for leveraging VDX.tv’s consumer research and insights to develop holistic digital marketing strategies aimed at guiding clients toward their desired outcomes. Prior to joining VDX.tv (formerly Exponential), Jim worked as a Media Planner with Carat on brands including Reebok, VH1, RadioShack and Motorola. He has also worked at Boston University as an event planner and financial advisor, roles he held while simultaneously earning an M.S in Advertising from the College of Communication. Jim earned his B.A in Journalism from Keene State College, splitting time between undergraduate studies and the United States Marine Corps Reserve.
Evan Tennant is the National Director of Ecommerce at Adtaxi, a digital marketing agency.
Taylor is a Research Manager at JLL, covering U.S. Retail Research. Taylor works on a team that creates industry-leading research and thought leadership for both owners and occupiers of retail developments. Most recently Taylor helped author a research report on the top tech trends changing retail and the strategies behind renovating malls. The U.S. Retail Research team has also published reports on urban retail markets, grocery store trends, the importance of brick and mortar to brands, and department store closures and solutions for vacant space.
Prior to working at JLL, Taylor graduated from the Price School of Public Policy at USC with a Master's in Planning, focusing on economic development. Previously, Taylor worked at the New York City Department of City Planning.
Taylor received her undergraduate degree from the University of Michigan. She is a member ULI and ICSC.
Geraldine Osman is the CMO of StaffConnect, a mobile employee engagement platform.
Patty McDonald is Global Solution Marketing Director at Symphony RetailAI.
Andrew Rostami is an EVP, Head of Unsecured Lending & Cards at Citizens Bank and has expertise in financial services, consumer and unsecured lending, credit cards & payments, point of sale programs, technology, digital, data & analytics, retail and operations.
Ryan Fisher is a partner in global strategy and management consultant A.T. Kearney’s consumer and retail practice, and lead author of the firm’s 2018 Holiday Shopping Survey.
Brett Rose is the founder and CEO of United National Consumer Suppliers (UNCS), awholesale distribution company that buys manufacturer closeouts and overstock inventories in bulk then sells it in smaller quantities to retailers like Macy's, Home Goods, BJ's Wholesale Club, and Amazon resellers. To date, UNCS has sold hundreds of millions of units annually. It sources 50 different product categories for over 98,000 retailers and e-tailers in 32 countries.
Pervinder Johar, CEO, Blume Global
Sean Ventura, Chief Information Security Officer at Atmosera
Chief Information Officer, TELUS International
Susan Flake is Director, RFID Business Development at Zebra Technologies
Ravi Teja Bommireddipalli is the Chief Executive Officer of Robosoft Technologies. In addition to being an electronics engineer, he is a student of Ontology (science of being) which is a driving force in how Robosoft develops mobile apps.
Michael Rouse is the Chief Commercial Officer of Klarna, a global tech bank.
Amber Trendell is Global Marketing Director at Oracle Retail, an integrated suite of Cloud services that combines reliability, security, cost savings, seamless interoperability, and embedded machine learning and AI.
Oracle Retail marketing is a dedicated team of professionals focused on driving growth, cultivating best practices, and building relationships across the retail ecosystem. Amber leads the global campaigns team which is responsible for content and digital strategy, demand generation and analytics.
Dan Gingiss currently serves as the Vice President of Marketing at Persado. His career has focused on delighting customers, and he has extensive experience spanning social media, customer service, marketing, and digital customer experience. He is the author of the book, “Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media", listed as a Forbes Top Ten Business Book for 2017. He co-hosts the "Experience This!" podcast on improving CX, and has also hosted the "Focus on Customer Service" podcast.
Dan has experience at multiple Fortune 300 companies, including as Senior Director of Global Social Media at McDonald's, Head of Digital Marketing at Humana and Head of Digital Customer Experience & Social Media at Discover Card.
Richard McElroy is the General Manager of the Innovation Center & Center of Excellence for Analytics at Calabrio.
Steve Sarracino is the CEO of Activant Capital Group, a growth-stage investment firm which specializes in commerce and direct-to-consumer businesses.
Chemi Katz is the co-founder and CEO of Namogoo, the world's first Digital Journey Continuity platform, helping over 1,000 unstoppable brands shape their customer journeys to fit each and every shopper's needs.
With over 17 years of experience in the security, commerce and advertising spaces, Chemi is a serial entrepreneur with a track record of leading some of the tech industry’s most innovative companies. Prior to co-founding Namogoo, Chemi was General Manager of DoubleVerify Israel and co-founded Seapai and Reissod. Earlier in his career, Chemi led Production Operations at LivePerson (NASDAQ: LPSN), was Global Business Technology Manager for Aladdin and managed IT Outsourcing for Bynet.
Colin Stewart is EVP of Business Intelligence at Acosta, a leading full-service sales and marketing agency in the consumer packaged goods (CPG) industry.
Jim Lofgren is the CEO at Nosto, a global leader in e-commerce/mobile personalization.
Brian Czarny is chief marketing officer at Factual.
As Chief Marketing Officer, Brian is focused on driving all aspects of marketing for Factual, including strategy, brand, communications, product marketing and growth. A senior marketing and product veteran, he brings more than 20 years of marketing experience in building and managing results-oriented teams for fast-growing technology companies. Brian received his Bachelor of Arts in Journalism from Penn State University and currently serves as a mentor for Techstars, helping emerging technology startups with marketing and strategy initiatives.
Greg Chapman is the SVP of Business Development at Avalara, an automated tax software provider.
Mike O’Malley is the Vice President of Strategy at Radware, a position to which he brings 20 years of experience in strategy, product and business development, marketing, M&A, and executive management.
Matt Harris is the co-founder and CEO of Sendwithus, makers of Dyspatch.
Brad Brodigan is President and COO at Dosh, a startup focused on fixing online advertising for retailers and merchants.
Monika Kochhar is the CEO at SmartGift, a next generation consumer and personalization platform for brands and retailers that empowers their customers to buy for others with confidence. To start gathering buying-for-others data for your own store request a demo.
Sarah Adams is the Marketing and Communications Manager at Askuity.
Raman Sharma spearheads the retail analytics practice for The Smart Cube. In his role as Associate Vice President, he develops analytical solutions for business teams within of retail clients, including marketing, CRM, and operations. Outside of work, Raman enjoys reading books, watching cricket and spending time with his family.
Jerry Smith is owner of Rhino Global Solutions. Rhino designs and produces POP displays with the goal of increasing sales. Having worked on hundreds of projects with large, medium and small companies across various industries gives him a unique perspective. He can be reached at jerry@RhinoGlobalSolutions.com or 856-817-6281.
Christina Luttrell is the senior vice president of operations including product, client solutions and marketing for IDology, a leader in multi-layered identity verification and fraud prevention. In her 10 years at IDology, Luttrell has significantly advanced the company's technology, forged close relationships with IDology customers and driven the development of product innovations that help organizations stay ahead of constantly shifting fraud tactics without impacting the customer experience. Luttrell was recently recognized as one of the Top 100 influencers in identity by One World Identity.
Michael Colaneri is the Vice President, Retail, Restaurant Hospitality, at AT&T, a modern media company that brings together premium content, direct to consumer relationships, advertising technology and high-speed networks to deliver a unique customer experience.
Kirsten Newbold-Knipp is the CMO of FullStory, a leader in digital experience intelligence for more than 3,100 companies across the globe. Leading retailers use FullStory to understand, measure, and improve the digital experience, and respond to new and changing customer behaviors with confidence.
Kirsten has nearly 20 years of experience in technology marketing, sales leadership and product strategy from companies like HubSpot, BigCommerce and Convey Inc. She brings a full spectrum of SaaS experience with companies of all sizes and stages to her role at FullStory. Kirsten was also a Research VP at Gartner for 3+ years where she counseled Fortune 500 companies on marketing strategy and execution.
Guy Yehiav is the president of SmartSense by Digi. He is a recognized thought leader in retail, CPG, supply chain, and complex manufacturing with a proven track record of success in M&A, B2B enterprise software solutions, SaaS metrics, and AI and IoT solutions. Guy most recently served as the GM and VP of Zebra Analytics. He supported the overall AI, machine learning, and analytics strategy by driving M&A, and the development of B2B enterprise solutions.
Emma leads Medallia’s Research Practice and is responsible for developing insights and frameworks that define how companies will win in the future through customer experience. Prior to Medallia, she was a consultant for over five years in Deloitte’s Financial Advisory practices in the US, the UK and Spain. She has an MA in international economics and management from the School of Global Policy and Strategy at UCSD, and a BS in business administration and management from Bucknell University.
Samantha Henderson is Co-Founder and President of RevCascade, a marketplace automation platform.
Sara Hicks is the co-founder and CEO of Reaction Commerce, a real-time open commerce platform that allows businesses to fully control their retail businesses’ digital needs. The platform unlocks endless innovation, is built for change and grows with the retail industry.
Randy Kohl is Head of Marketing at Gorilla Group, an award-winning commerce experience agency that provides end-to-end experience-driven commerce solutions and services.
Miriam Ellis is a Local Search Marketer associate at Moz, an SEO software and community platform.
Kenneth (Kenny) Olmstead is the Internet Security & Privacy Analyst at the Internet Society’s Online Trust Alliance (OTA). He helps research, analyze, write, and review technical content relating to OTA issues - identity, security, privacy, and data stewardship. Olmstead also helps with communications and engaging the OTA Committees on technical and techno-policy issues. Before joining the Internet Society, Olmstead spent more than a decade at the Pew Research Center studying how the Internet affects American life.
Kevin von Keyserling is CEO and Co-Founder at Keyfactor, the market leader in digital security management for numerous Fortune 500 companies. In this role, Kevin is responsible for company operations and oversees Keyfactor’s organic and acquisition growth strategy. As a member of the Keyfactor leadership team, Kevin is the chief steward of company culture. Building on the company’s culture of success, Kevin authored the “Ten Principles of Leadership.” These principles shape the people concepts and values that prevail and define what it’s like to work at Keyfactor. Of the 10 principles, Kevin’s favorite is creating a learning environment. This principle helps individuals achieve their full potential.
James Barham is CEO at PCI Pal, a secure cloud payment solution for contact centers.
Ivan Ristic is the president of Diffusion PR, an independent PR agency for technology, travel and CPG brands.
Kelly Stickel is the founder and CEO of Remodista, a social think tank examining global retail disruption. A collaborative thinker, she is focused on understanding the layers of disruption in retail and translating insights into actionable items for retail brands using community as a business model.
Devoting a decade at Accenture and Acquity Group, Kelly spent a majority of her career focused on connecting people, cultivating women leaders, and building business development strategies in management consulting. Starting in recruiting, Kelly worked her way through vendor relations, business development, and alliance partnerships focused on marketing and commerce business problems in both B2B and B2C verticals.
Kelly is passionate about cultivating leaders and is currently focused on assisting women in key executive roles in business. She was awarded the Women of Influence 2016 from Chicago Business Journals, Kelly has since then launched the Women2Watch in Business Disruption program in January of 2016 and expanded the program to Australia, Europe, and Canada.
Kelly built and launched Women Influence Chicago for the not for profit Illinois Technology Association. She speaks on topics such as Internet of things, trend in technology, disruption in business, as well as, the importance of women in executive roles.
A graduate from University of Missouri with a degree in Political Science. Kelly is an accomplished mosaic artist and teaches art classes in her local Chicago community. To learn more about Kelly Stickel and her brand you can head to: www.remodista.com.
Marissa Allen is VP of Strategy at Wpromote, a digital marketing agency.
Marissa joined WPromote in 2018 to help support the company’s fast-growing paid search and display team. She immediately began growing strong agency partnerships and showing her thriving accounts the value of branding and new customer acquisition. After 5 years of developing accounts through a strong belief in the Full Funnel Strategy, Marissa helped establish Wpromote’s Strategy team, where she is responsible for driving multi-channel strategic growth and exceeding client expectations.
Anita Andrews is director of analytics practices at Magento, an open-source e-commerce platform.
Matt Lanford is Senior Vice President and General Manager of Financial Services at InComm, a leading prepaid products and payments technology company. He oversees InComm’s proprietary open-loop prepaid suite of products, the VanillaTM brand, including Vanilla Gift and OneVanilla.
Isabella Mongalo is a Senior Digital Strategist at TSC (Sitel Group), a customer experience (CX) management company.
Nathan Clevenger is the Director of Intelligent Edge Solutions at Zebra Technologies.
Taylor Armerding is a senior security strategist at Synopsys, a software company with the world’s most advanced tools for silicon chip design, verification, IP integration, and application security testing.
Manish Dudharejia is the President and Co-Founder of E2M Solutions Inc, a San Diego Based Digital Agency that specializes in Website Design & Development and eCommerce SEO. With over 10 years of experience in the Technology and Digital Marketing industry, Manish is passionate about helping online businesses to take their branding to the next level.
Michael Adair is President and CEO of Deep North, a deep learning and AI video analytics platform for enterprises.
Kevin Hasley is head of product at RootMetrics by IHS Markit, an independent mobile analytics firm. For over 8 years, he has led the development of RootMetrics’ reports, which provide objective metrics about carrier network performance on actual smartphones, empowering consumers to choose the right network for the places where you live, work and play. Prior to his time at RootMetrics, Kevin held multiple product and marketing-based roles at BSquare, Texas Instruments and Raytheon.
Robert Vis is the founder and CEO of MessageBird, the Amsterdam and San Francisco-based cloud communications platform offering a suite of APIs that enable developers and enterprises to communicate with customers in virtually every corner of the planet. Bootstrapped since its founding, MessageBird closed the largest-ever early stage investment into a European software company in late 2017 ($60m led by US-based Accel and UK-based Atomico). Prior to MessageBird, Robert was the co-founder and CEO of Zaypay.com, a mobile payments platform. Robert resides in Amsterdam and San Francisco.
Jim Burns is the corporate sales and marketing manager at Shorr Packaging, a distributor of packaging products and equipment including boxes, tapes and adhesives, shipping supplies, and protective supplies.
Kevin Lee is a Trust and Safety architect at Sift who helps customers implement strategies that cross-functionally align risk and revenue programs. He has lead various risk, chargeback, spam/scams, and trust and safety organizations at Facebook, Square and Google.
Andrew Chung is CEO of Innovo Property Group (IPG), a premier industrial developer for urban locations involved in more than $1.7 billion of invested equity.
Joyce Maroney is executive director of The Workforce Institute at Kronos Incorporated, a think tank that helps organizations drive performance by addressing human capital management issues that affect both hourly and salaried employees.
Nirav Shastri is a Sr. Digital Marketing Strategist at Space-O Technologies, an iPhone app development company. He has 7+ years of experience in the Information Technology industry that inspires him to share his knowledge through articles. In fact, Nirav also works with a team of experienced creative digital strategists to generate unique and data-driven campaigns. He also spends his time reading about new technology and watches motivational videos.
Mehmet Sezgin is CEO and founder of myGini, an integrated payments and loyalty engine.
Devaraj Southworth is CEO of Thirstie, an enterprise platform that offers e-commerce solutions for liquor brands.
Bruce Fair is the Chief Revenue Officer of MetaPack, an e-commerce delivery management software.
Rafael Lourenco is Executive Vice President at ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen. The company’s proprietary technology and in-house staff of seasoned analysts provide an end-to-end outsourced fraud detection solution for online retailers to achieve industry-high approval rates while virtually eliminating false positives. Follow on twitter at @ClearSaleUS or visit http://clear.sale/.
Kerry Brunelle is the Senior Communications Manager, North America at Bazaarvoice, a digital marketing agency with a shopper network connecting retailers to their customers.
Daniel Raskin is CMO of Kinetica, a high performance analytics database.
Shawn Pike is vice president of User1st, a provider of software solutions to businesses, educational institutions, and non-profit and government organizations that ensure their websites and mobile apps are accessible to people with disabilities.
Ralf Kern is the Global Vice President Retail at SAP SE, responsible for the future direction of SAP’s solution and global Go-to-Market strategy for Retail Customer Experience. He is a retail technology executive with more than 25 years of experience in the technology sector. Ralf has consulted and collaborated with many retailers around the globe.
Mike Maughan is the head of brand growth and global insights at Qualtrics, a research and experience software company.
Zach Pardes is Head of Communications at Trustpilot, one of the world’s leading independent review platforms.
Dina Kholkar is Vice President and Global Head, Analytics and Insights at TCS, an IT services, consulting and business solutions organization.
Micah Robinson has more than 20 years of experience in enterprise content strategy and creation. Micah brings extensive experience overseeing technical thought leadership and communications regarding enterprise mobility for both large-scale businesses and small software startups. He specializes in creating detailed strategies and content bundles that offer guidance via crucial industry insights and trend analysis.
As senior vice president of enterprise and retail at Satisfi Labs, an AI-powered Knowledge Management Platform for conversational search and commerce, Justine Santa Cruz is dedicated to introducing disruptive digital innovation to the retail industry. Before joining Satisfi Labs, Justine led omnichannel marketing innovation at Macy’s and was a member of Oracle’s hospitality division. Justine is a graduate of Boston University’s Questrom School of Business.
Matt Rhodus is Director & Industry Principal at Oracle NetSuite, a cloud-based business management software provider.
Yoav Cohen is senior vice president of product development at Imperva, a cyber security software leader providing application and data security for businesses.
John Andrews is CEO of Celect, an inventory optimization solutions provider.
Robert Maynard is the founder of SurchX.
Lisa Britton-Poppler is the Senior Account Relationship Manager at Opterus Inc., a retail task management solutions provider.
Jake Matthews is the CPG Research Director at Gartner, a leading research and advisory company.
John Squire is the co-founder and CEO of DynamicAction, a decision intelligence application that analyzes data dependencies across a retailer's organization and presents immediate, detailed actions to drive profitable growth across the business.
Chris Hauca is General Manager of SAP Commerce Cloud, an ominchannel customer experience platform.
Chris Hauca joined SAP in August 2018 as Head of Strategy and GTM for SAP Enterprise Commerce within the SAP Customer Experience business unit. In this role, he oversees strategy, go to market, and solution management for SAP Commerce Cloud and other commerce solutions. Chris sees a tremendous opportunity to further grow the commerce business and the broader SAP C/4HANA suite by enabling a truly integrated suite tailored to specific industries.
Kosta Popov, CEO and founder of Cappasity — the company providing an easy and scalable platform for creation, embedding and analysis of 3D and AR content — has 20+ years of experience and a successful track record as a software company CEO. Under Kosta’s lead, Cappasity has so far successfully raised $8,45M. Kosta is an expert in 3D technologies, SaaS solutions and mobile applications and was named one of the top innovators by Intel Software.
Natalie Kotlyar is partner and national leader of retail and consumer products practice at BDO, an accounting, tax, audit and consulting services provider.
Dan Nevin is the North American CEO for Doddle Inc, a business that specialises in technology solutions for deliveries and returns, serving e-commerce and omni-channel retailers.
Dan has held senior positions across retail, sales, and marketing over the past +15 years, and was part of the founding team of Groupon UK where he built out the Groupon Goods business to reach circa $1billion in annual sales. He since joined the senior leadership team at Pepperjam where he managed the sales team for North America.
Dan has a passion for retail, building successful partnerships, and delivering technology solutions that define a category.
Rob Maille is co-founder and head of strategy and customer experience at CommerceCX, a company that helps organizations transform their technology and operations.
Rob is a seasoned entrepreneur and CX expert with over 25 years in digital strategy, enterprise application development and user experience. He has been creating easy to use, customer- driven solutions that customer’s love since 1991. Rob’s primary role at CommerceCX is to inspire, create, and define digital solutions for clients. He is an accomplished designer, technologist and thought leader with a focus around digital applications, product strategy and process enhancement. He possesses extensive subject matter experience in financial services, human resources, digital commerce, startups, insurance and healthcare, with a focus in creating high-performing teams focused on delivering creative products. Follow CommerceCX on Twitter at @commercecx.
Nicole Silver is the Vice President of Marketing at Button, the mobile commerce platform that maximizes the value of every tap. Prior to joining Button, Nicole led marketing at Moat, where she established the marketing function, built the marketing team, and launched global marketing programs leading up to Moat’s acquisition by Oracle in 2017. Previously, Nicole led Demand Generation at Operative, and she is passionate about building B2B brands.
Mark Pilkington is author of Retail Therapy: Why the Retail Industry is Broken—And What Can Be Done to Fix It, and brand expert, entrepreneur, motivationalist and thought leader.
Greg Swan is a content specialist at CPC Strategy, a performance marketing agency specializing in driving growth across Amazon, Google, and social.
Greg graduated from CSU Sacramento with a degree in International Relations. After teaching English in Istanbul, he returned to California to pursue writing about tech and digital marketing.
Patrick Welch is President and CMO of Bigtincan, a sales enablement platform.
Rami Odeh is Vice President of Digital Commerce at VELOCITY COMMERCE GROUP, a TPN consultancy - solutions to power digital commerce.
Rami Odeh is one of VELOCITY’s leaders, helping brands grow their business and revenues in a complicated e-commerce landscape. Throughout his career, he has demonstrated how to help brands and product manufacturers integrate technology and digital platforms into operations to create measurable retums.
In his current role, he leads strategy and execution within the e-commerce arena for such clients as Frontline Plus, Land O’ Frost and Cricket Wireless. He specializes in e-commerce fulfillment, negotiation and merchandising initiatives, helping clients optimize their short- and long-term planning for such e-commerce channels as Amazon, Walmart, Target, Jet, Zulily, Kroger and many more.
A 2016 “Who’s Who” of Shopper Marketing’s Path 2 Purchase, Odeh previously served as Director of E-commerce for Wilton Brands, where he grew sales as much as 20x within certain channels on domestic and international efforts. He received both a Masters in Management Information Systems and a Bachelors Degree in Information Decision Sciences from the University of Illinois at Chicago.
Jon Reily is senior vice president, Commerce Center of Excellence at Bounteous, the digital innovation partner of the world's most ambitious brands.
Forrest Shinners is founder and CEO at Kit Lender, a ski apparel rental service that ships gear straight to slopes.
Martin Hitch is the co-founder and chief business officer at Bossa Nova, a robotics company that provides product inventory data for retail.
Stan Coignard serves as S4M’s Americas CEO and has been an executive board member since 2012.
As Americas CEO, Stan oversees S4M’s operations in the US, Canadian and LATAM markets. With more than 12 years of experience and entrepreneurship in the digital and mobile ecosystem, he is recognized as a top influencer in the field.
His career highlights include Managing Director at Isobar for the Mobile Media activity where he helped multinational brands such as Kellogg’s, Adidas, Coca-Cola, and L’Oréal define their strategies.
In 2018, Stan launched S4M Speakeasy, a unique think tank bringing together shopper marketing thought leaders to experience free-flowing discussions on current industry challenges.
Suresh Dakshina is a co-founder of Chargeback Gurus. A pioneer in data analytics and industry-specific risk management, he is a certified e-commerce fraud prevention specialist and Certified Payments Professional. He understands first hand the challenges that business owners face, especially when it comes to chargebacks and fraud. Suresh holds a Master's degree from the University of Southern California, and has consulted Fortune 5000 companies for over a decade on chargeback and fraud minimization. He is a veteran speaker, and works closely with Card Networks like Visa and American Express on chargeback process optimization and compelling evidence policies
Kayla Matthews writes about AI, the cloud and retail technology. You can also find her work on The Week, WIRED, Digital Trends, MarketingDive and Contently, or check out her personal tech blog.
Tommy DeLuca is vice president of sales at PebblePost, overseeing the sales team and revenue growth. Tommy brings 12 years of success in performance-based marketing from cutting-edge digital startups.
Prior to PebblePost, Tommy served as vice president of sales at Yieldmo, a mobile native advertising platform. He also led mobile app re-engagement sales efforts at Twitter across the East Coast, LATAM and Asia through the TapCommerce acquisition. Tommy was an early entrant to the startup world having held several sales positions at Criteo and Epic Advertising.
Tommy received a B.A. in History from Villanova University and remains an avid Villanova basketball fan.
Alasdair Lennox is the Executive Creative Director for brand and retail consultancy FITCH. He is a FITCH mainstay, having been there for 20-plus years, starting his career as a junior environmental designer and working his way up. He even trained under its founder, Rodney Fitch (how many ECDs can say that?). Alasdair is a design junkie, who truly understands with every brand project he works on, that they key is to sell more products and win more fans…. A feat which boils down to design. As in, it’s all about design, from product to storefront to consumer experiences.
Outside of work, Alasdair is heavily involved in charities supporting men with mental illnesses (something he sees as a close tie in with the creative world), and is an avid collector of vintage dive watches (again, he loves functional, aesthetic-pleasing design). Originally from Great Britain and now living in Brooklyn, Alasdair went to school in both the UK and Catalonia. Under his guidance, FITCH has scored major wins at Cannes Lions and the World Retail Awards. He has extensive experience in both strategic and creative assignments for a wide variety of clients, including adidas, Miele, McLaren, Nespresso and Enterprise.
Scott Moore is Global SVP of Marketing and Creative Content at Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience.
Scott is based in Austin TX, and is passionate about the current evolution of Customer Experience.
Prior to joining Mood, Scott spent over 20 years in the advertising agency world. Over the course of his career, he’s worked at major ad agencies in LA, San Francisco, New York and Austin, and has created award-winning campaigns for a wide range of clients including AT&T, Caesars Entertainment, Louis Vuitton, Old Navy, PetSmart, Revlon and Tommy Hilfiger, just to name a few.
While his work has crossed a variety of categories, he has a particular interest in all things retail.
Mike Callender is Executive Chairman of REPL Group, a world-leading consulting and technology group specializing in workforce management, supply chain, point of sale and in-store digital solutions.
Paul Prendergast is the lead for Accenture’s Management Consulting Practice for the Products Industry.
Tara Johnson is the lead content strategist at Tinuiti, the largest independent performance-based digital marketing agency in North America.
In 2018, Tara was named one of the top “50 Ecommerce Experts You Must Follow” by Ecommerce Platform & one of the top “15 Ecommerce Professionals to Look Out For” by Ecommerce Magazine. She’s currently the leading voice behind the Tinuiti blog, the thought leadership hub for the largest independent performance-based digital marketing agency in North America.
Prior to its acquisition by Elite SEM (now Tinuiti), Tara was the lead content writer for CPC Strategy, authoring blog content, advertising guides, and case studies. In that role, Tara grew readership on the agency’s blog readership by +233%.
Tara has published an extensive library of content (including blog articles, case studies, eBooks, & webinars) covering a variety of ecommerce-based topics including Google, Facebook, Amazon, Instagram, and Influencer Marketing. She’s also interviewed leading brands including UGGs and REEF. Today, she lives in San Diego, CA where she enjoys snorkeling, surfing, and rollerblading.
Aaqib Usman is a serial entrepreneur and the Founder of Midwest Immersive, a cutting edge interactive multimedia studio specializing in augmented reality, groundbreaking projection mapping techniques, and advanced audio-visual software. His passion for these emerging technologies, coupled with the art of storytelling gave Aaqib the foresight to see the potential of how combining the two can create brand experiences never seen before. National and global brands like Adidas, Cadbury, Invisalign, Nike, Lurie Children’s Hospital, Make-A-Wish Foundation, and 1871 partner with Midwest Immersive to "bridge the physical and digital together." Aaqib is also a member of the Shorty Awards’ prestigious Real Time Academy.
Joan Driggs is vice president, content and thought leadership at IRI, a leading provider of big data, predictive analytics and forward-looking insights that help CPG, OTC health care organizations, retailers, financial services and media companies grow their businesses.
Fang Cheng is the CEO and co-founder of Linc Global, a customer care automation platform that helps brands differentiate themselves with automated services and experiences across the channels shoppers prefer. Linc Global has served over 15 percent of U.S. shoppers, creating a competitive advantage, reducing customer service costs, and turning service interactions into new engagement and revenue. Linc Global's clients include Carter’s, eBags, Stein Mart, Lamps Plus, JustFab.com, Tarte, Hugo Boss, Vineyard Vines, and P&G Shop.
With a passion and relentlessness for improving the customer experience, Fang brought together a seasoned team of technologists and product-minded people to empower brands with the ability to serve and engage shoppers and to drive profitable growth in the face of rising competition and customer expectations. With a Ph.D. in bioinformatics from NYU, Fang previously co-founded a business acquired by Amazon, and prior to that, she worked as a hedge fund manager.
Mike Farrell is senior director of integrated digital strategy for Sidecar, a performance marketing technology company. The company offers performance marketing excellence to retailers and brands. Sidecar’s advanced technology and proprietary data, combined with years of performance marketing expertise, help its customers unlock the full potential of today’s most powerful search, shopping, social, and marketplace channels.
As a retail marketing strategist, fluent in paid search, shopping ads, affiliates, email, display, and comparison shopping engines, Farrell stays close to the shifting retail landscape and how it’s impacting marketing strategy.
Mathias Meyer is the chief technology officer of Reaction Commerce, a real-time open commerce platform that allows retail businesses to fully control their digital needs.
Dani Nadel is President and Chief Operating Officer at Feedvisor, an “AI-first” optimization and intelligence platform for large sellers and brands on Amazon.
Eleanor Lynch is the senior vice president of operations at Kiaro, a Canada-based cannabis retailer.
Alexandre Simionescu is principal and creative director at Float4, a multidisciplinary studio that integrates digital experiences in physical spaces to amplify their identity.
Patrick Tripp is vice president of product strategy at RedPoint Global, a customer engagement technology leader.
Ray Clopton is the President and CEO of Wilbur, a new app-free, card-free loyalty rewards program that only requires a mobile number and first name. As a leading payments industry and technology expert with more than 25 years of experience, he has been a featured speaker at conferences throughout North America, Europe and Asia.
Ray is a firm believer that every business should benefit every customer it serves, whether directly or indirectly. His commitment to this mission led to a big-business solution for small businesses: Wilbur, an ultra-simple, privacy-friendly loyalty rewards program built on 20 years of industry insights.
Michele Dupré is a group vice president at Verizon Enterprise Solutions and is responsible for enterprise customers in the Retail, Hospitality & Distribution Verticals as well as customers headquartered in Canada. In this capacity she is responsible for maintaining and growing a base of more than 160 vertical enterprise customers and over 1000 customers in Canada.
In her role, Michele is charged with driving sales strategy while focusing on acquiring new customers, increasing profitable revenue growth and maintaining the global customer base. Additionally, Michele leads the development and growth of her enterprise leadership and sales team.
Michele’s organization is comprised of sales, sales operations and support personnel who drive business solutions including network and managed services, security, mobility, collaboration, professional services and outsourcing.
Previously, Michele was group vice president for enterprise customers for the Central U.S. Region. With revenue responsibility in excess of $1B and over 3000 accounts she led one of the largest areas in the U.S. In her prior role she was area vice president for enterprise customers in Illinois & Wisconsin and had revenue responsibility in excess of $500M. Before that, she was a branch vice president of Sales for Premier Accounts where she led a team of sales and service professionals responsible for some of the largest global and Fortune 100 Customers’ in Chicago and Wisconsin.
Michele started her career with the legacy company, MCI, in 1988 and has over 25 years of industry experience. Based in Chicago, Michele is also a noted contributor to media publications including Women’s Wear Daily, CNBC.com, USA Today and Forbes among others.
Tim has been CEO of Eagle Eye since September 2016, joining as Chairman in January 2016. He has over 30 years’ experience within the grocery and retail industries, with a strong background in strategic marketing and customer loyalty.
Previously, Tim was a managing director at Sun Capital Partners and Chairman of Bonmarché Holdings plc from 2013 to 2015. Prior to that he was Deputy CEO at Tesco from January 2010 to December 2012. He held a number of other roles within the Tesco Group between 1982 and 2012 including CMO for Tesco and CEO of Fresh & Easy LLC. Tim spearheaded Tesco’s bid to crack America, and was responsible for the expansion and operations of 150 stores US wide.
Throughout his career at Tesco, he was renowned for being in touch with the customer, and instrumental in the creation of some of Tesco’s most successful marketing initiatives (Clubcard, Express, Personal Finance and Tesco.com). He is also a Director of It's Fresh Ltd and Purple.
Erich Litch is president and chief operating officer of 2Checkout, an all-in-one monetization platform for global businesses.
Spencer Izard is the lead advisor and researcher at Leading Edge Forum, a global research and thought leadership organization committed to helping clients embrace opportunities created by disruption.
On his first day as an engineer, someone decided that Matt Leach should write requirements. He soon discovered that project success is not just about technology, but a holistic solution that solves the right problem. Since then, he has helped organizations better understand their business and their customers while delivering solutions that delight both. Currently, Mr. Leach is a Vice President in NTT DATA’s Digital, Applications and Information Management Practice where he leads the Business Analysis and Project Management Practices.
Jim Shea is chief commercial officer for First Insight, the leading customer-centric merchandising platform used by retailers and brands worldwide. Jim’s role spans all market- and customer-facing functions, including strategy, marketing, product management and business development.
Jim has held CMO and general management roles in multiple industries, including medical devices, research laboratory products, telecommunications and enterprise software. Jim has also been a driving force behind the IPOs of two venture/private equity-backed companies. At First Insight, Jim is excited about the opportunity to transform the retail industry through enabling better product decision making through data and analytics.
Jim holds a MBA from Stanford University and a BS in Electrical Engineering from the University of Notre Dame.
Andy Zimmerman is the chief marketing officer at Evergage, a leading personalization and customer data platform (CDP) provider. Andy has more than 20 years of experience heading marketing, sales, business development and alliances at leading software companies, and is a frequent speaker at industry events.
Parul Sharma is senior director, fraud and identity at LexisNexis Risk Solutions, a data science company and leader in providing essential information to help customers across industry and government assess, predict and manage risk.
Zoe Dowling is senior vice president of research at FocusVision, a company that provides survey and customer insights software for qualitative and quantitative research.
John Kinny is general manager at ShipStation, shipping software that's designed to save retailers time and money on e-commerce order fulfillment.
Adele Harrington is chief development officer at United National Consumer Suppliers (UNCS), a wholesale distribution company.
Rico Andrade is vice president of marketing at Celigo. He oversees Celigo’s marketing organization, where he is responsible for the company’s brand, messaging, demand generation, outreach programs, events and communications.
Prior to joining Celigo, Rico was vice president of marketing at iCharts, significantly enhancing the company’s visibility and reputation inside the NetSuite ecosystem. He spent 13 years as the executive producer at Transvideo Studios, where he worked closely on marketing strategy with some of the biggest companies in Silicon Valley. In addition, Rico also ran his own consulting company, traveled the world teaching innovation and design as part of the Stanford d.school’s d.global initiative, and helped launch Unreasonable at Sea with the Unreasonable Group. Rico holds degrees in computer science and communication from Stanford University.
Mike Small is CEO – Americas at Sitel Group, a business process outsourcing solutions provider. He is responsible for all functional aspects of the group’s Americas’ organization: North America and Nearshore (Latin America) including Operations, Finance, HR, Sales & Solutions, Project Management, Workforce Management and Account Management.
As Chief Client Officer for Sitel Group, Mike led the Americas Account Management team to significantly improve business growth for clients and help drive strategic value across all industries and verticals.
Prior to joining Sitel Group, Small held leadership positions at VXI & SYMBIO Global Solutions, Capgemini and Hewlett Packard. His deep experience has a proven track record spanning two decades developing and leading high-quality teams within the BPO space and beyond.
An award-winning services executive, Mike brings nearly 20 years of proven success in leading and advancing high-quality teams in BPO and ITO for Fortune 500 companies. He was the BPO Sales Director for HP Enterprise Services, responsible for leading HP’s sales efforts in the US and Canada. Mike also held leadership positions with MphasiS, an HP company, in Bangalore India, and he spent a decade at IBM in multiple leadership roles.
Mike is a graduate of the University of Toronto in Business and completed his MBA in Corporate Finance from Queen’s School of Business. He holds certifications in Project Management from York University and Portfolio Management from the University of Ontario and earned his PMP designation from PMI. Mike is based at the Sitel Group global headquarters in Miami.
Lars Fiedler is partner and senior solution leader of Marketing Solutions at Periscope® By McKinsey, a marketing and sales solutions platform for businesses.
Ben Harris is CEO of Decibel, a digital experience intelligence platform.
Caroline Papadatos is senior vice president of LoyaltyOne Global Solutions, a shopper analytics and loyalty program strategy and activation solutions provider.
Florence Wright is a retail analyst at Edge by Ascential, a next-generation data, insights and advisory service for brand manufacturers and retailers worldwide.
Oliver Tan is the co-founder and CEO of ViSenze, a company that provides artificial intelligence-based visual search and image recognition solutions that help retailers improve revenue and conversions.
John Philippi is regional vice president, security and technology consulting for Guidepost Solutions. He's a security subject matter expert with over 30 years of experience. His work at multinational organizations has focused on protecting them from negligence liability through the development of best practice policies and procedures and the design of effective and efficient systems and operations. He can be reached at jphilippi@guidepostsolutions.com.
Steve Scala is vice president of Corporate Development at DiCentral, an EDI software services company.
Michelle Skupin is the senior director of marketing and communications for RetailMeNot, a leading savings, promotions, and coupons site.
Chris Wraight is Director of Industry Marketing at Akamai Technologies, a globally distributed intelligent edge platform.
Martin Kurpiel is senior vice president of technology solutions and IT at Valid, a global technology provider that offers a complete portfolio of solutions in Payment, Mobile, Data and Identity Solutions, as well as Digital Marketing and Digital Certification.
Kathy Perrotte is Managing Director and founder at ActiveViam, where she is responsible for the company's operations and commercial activity in the Americas. Kathy has 20 years of experience in building, marketing and distributing Capital Market trading systems. Prior to co-founding ActiveViam in 2005, she held several positions at Summit Systems, including product development co-manager, Managing Director of consulting services and Chief Operating Officer.
At ActiveViam, Kathy overlooks the go-to-market strategy for US Capital Markets and Supply Chain businesses, including marketing, partner relationships and the management of the OSL product centre. "ActiveViam's goal is to help organisations leverage high performance analytics to solve their "Big Data" challenges. Our technology is currently generating a lot of interest in organisations with complex supply chains, and also in capital markets where the US regulatory environment is a driver of "big data" initiatives."
Alex Rodriguez is chief executive officer at Azulle, a U.S.-based technology company known for their mini PCs and mini PC sticks.
With his love for tech and an entrepreneurial mindset, he saw the evolution of the technology world as an opportunity to create a solution to disrupt the market. By meeting like-minded people, Alex formed a small team of technology lovers who shared the same vision of pioneering the next generation of computing. What started as a company creating just one product, has grown to three product lines of mini PCs with different generations, variations, and applications. Alex credits his team of passionate and creative members for Azulle’s continuing success. They strive to continue to innovative across all industries.
Gina Fleck is senior director of strategy and insights at HelloWorld, A Merkle Company, a digital marketing solutions company working with the world’s leading brands across all industry verticals.
Romain Sestier is vice president of product and data at Yieldify, a customer journey personalization platform.
Dave is responsible for driving global revenues, and delivering the required revenue mix at Blis. A veteran of the media and advertising industry, Dave has a successful 35 year track record. Most recently he was MD of Exterion Media, the second largest OOH media operator, where he was in charge of a £300M turnover and 440 employees.
Previous to this he spearheaded the commercial side of the Telegraph Group for 12 years as Executive Director, was MD of Emap Advertising and headed up investments for Carat where he deployed million of dollars worth of client billings across the media mix.
Outside of work Dave is busy with his family and they all share a keen interest in sport — football, tennis, cricket, skiing and golf — all at varied levels of competency! He was fortunate to be selected by his employers to attend senior executive programmes at both Harvard and Stanford and also, made a brief appearance on BBC’s the Apprentice TV show as an industry expert.
Rasmus Skjoldan is chief marketing officer at Magnolia, a leading open source content management system used by retailers and e-commerce companies.
Rasmus works to lead global marketing, product management, analyst relations and UX. He brings a wealth of experience in the area of content hubs and omnichannel content management to the table. A former brand manager of TYPO3, Rasmus was user experience lead of the TYPO3 Neos open source project before running Cope, a Copenhagen-based content strategy consultancy.
Tom Treanor is chief marketing officer at Treasure Data, an enterprise customer data platform.
Jonathan Treiber is CEO of Revtrax, an offer management platform who works with clients such as Express and Men’s Wearhouse.
Anthony Ng Monica is the CEO of Swogo, the world’s first automated bundle solution for e-commerce retailers to increase margin. Hundreds of retail leaders in over 30 countries around the world drive profitable growth with Swogo. Swogo takes a unique approach that focuses on understanding a retailer’s product assortment - Swogo Product Graph combined with machine learning and AI algorithms surpassing billions of recommendations per year.
Todd Krautkremer is the chief marketing officer of Cradlepoint, the global leader in cloud-delivered LTE and 5G wireless network edge solutions.
Corey Chafin is a Principal in the Consumer and Retail Practice of A.T. Kearney, a global strategy and management consulting firm. He can be reached at corey.chafin@atkearney.com.
Preston Woo is chief strategy officer at Ossia, a technology development company that licenses Cota Real Wireless Power™.
Jennifer Shannon is senior vice president of Global Marketing at Rangle.io, a premium digital product consultancy.
David Warren is the senior director of client partnerships for BounceX, an industry leader in cloud-based behavioral marketing and analytics.
Matthew Levin is the Global Head of Marketing at Nosto, a leader in ecommerce personalization and artificial intelligence for digital commerce.
Samuel Wilson is the senior vice president of small business & e-commerce for 8x8, a company that helps businesses transform their customer and employee experience.
Mohammed (Mo) Hajibashi is managing director and supply chain global consulting lead at Accenture, a multinational professional services company that provides services in strategy, consulting, digital, technology and operations.
Matt Nitzberg is head of global commercial development at Nepa, a leading consumer science company offering customer experience and marketing optimization solutions.
Steve Offsey is the vice president of marketing at Pointillist, a customer journey analytics platform.
Molly Schonthal is the Vice President of Strategy and Innovation at Salsify, a product experience management platform.
Sitting at the intersection between digital innovation, marketing, e-commerce and technology, Molly has succeeded in mobilizing large organizations like Wrigley, Mars and Nokia around important opportunities, re-framing strategies taking the (technology-enabled) future into mind. Throughout her career, Molly has been a pioneer in connecting technology to business growth. At Mars, she built the first cross-functional (sales + marketing), cross-segment (confections, pet, food) technology roadmap and tripled funding for these initiatives in just under 3 years. Molly, once a Salisfy customer, now sits on the "other side of the table in her dream job, helping Salsify and its customers imagine the future and balance what’s needed with what’s next.
Josh Horwitz is chief operating officer at Enzoic, a cyber-security and fraud detection solution.
Horwitz is an enterprise software executive and entrepreneur with over 25 years experience. He was the founder of the cloud-based, enterprise customer-marketing platform, Boulder Logic, whose clients included Microsoft, Siemens, Dell, and CSC. Josh grew the company as CEO over 46 consecutive profitable quarters and ultimately lead the company’s exit in 2015. Prior to founding his company, Josh held senior technology and sales positions with both start-ups and Fortune 500 companies, including IBM where he developed marketing programs to help build Lotus Domino to over 40 million users. Josh earned his MBA from Babson’s F.W. Olin Graduate School of Business and his BA from Washington University in St. Louis.
Roberto Marzo is Head of Business Strategy and Demand Generation at MessageBird, a cloud communications platform that connects enterprises to their global customers.
Zahid Zakaria is the senior director of insights and analytics for Yext, a technology company that focuses on online brand management.
Tim Beyer is the CEO of North America at Sana Commerce, a web store software provider with a passion for innovative e-commerce solutions.
Paul Duffy is president of NexTech AR, a leader in web based augmented reality for e-commerce with technology ranging from from simple 3D Images to hologram technology.
Fred de Gombert is the CEO of Akeneo, a product experience management (PXM) platform.
Tim Burke is CEO of Affinio, the marketing strategy platform that leverages the interest graph to understand today’s consumers.
Indy Guha is senior vice president of marketing and alliances at Signifyd, a fraud protection company.
Michael Provenzano is CEO and Co-Founder at Vistar Media, a programmatic digital out-of-home solutions provider turning movement data into actionable insights about consumer behavior.
Nicolas Pagès is chief operating officer of Scalefast, a global digital commerce platform.
Ashley Chiaradio is the Senior Content Strategist at Total Retail. Ashley has been creating content for more than 7 years, and provides a unique insight in covering the retail industry having worked directly for retailers in the past. She’s passionate about profiling women leadership in the space.
Sara Richter is chief marketing officer at Clicktale, a leading experience analytics platform.
Ryan Hollenbeck is senior vice president of global marketing and executive sponsor of the Customer Experience Program for Verint, a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization and cyber intelligence. The company helps organizations simplify and modernize customer engagement by leveraging the latest in artificial intelligence and advanced analytics technology to drive business impact. Today, over 10,000 organizations in more than 180 countries, including over 85 percent of the Fortune 100, work with Verint.
Kristina Stidham is the digital content director at Total Retail and sister brands Women in Retail Leadership Circle and Women Leading Travel & Hospitality at NAPCO Media. She is passionate about digital media and handles video, podcast and virtual event production for all brands. You can often find her at WIRLC, TR, WLT&H or industry events with her camera and podcasting equipment—or at home on Zoom—recording interviews with thought leaders and business executives.
Kristina holds a B.A. in Media Studies and Production from the Temple University Klein College of Media and Communication in Philadelphia. Go Owls! When she's not in the office, she loves to go on long walks, sing around the house, hangout with her family and two pet guinea pigs, and travel to new places.
Kevin Metz recently served as Chief Marketing and Digital Officer for Stuller, a large international manufacturer, distributer and retailer of fine jewelry and associated products, services and software. He was responsible for the company’s branding, marketing, digital, events, sales and customer experience strategies and programs. Prior to this, Kevin held marketing leadership roles with a number of large omni-channel retail brands including ULTA Beauty, Yankee Candle, The Limited and Bass Pro Shops.
Kevin is currently seeking his next leadership opportunity in branding, marketing, digital and/or customer experience. You can reach him at kevinwaynemetz@gmail.com.
Lory Ajamian is the VP of Marketing at Lightspeed, the leading point of sale provider for independent retailers, online merchants, and restaurateurs. Graduating from McGill University with a degree in Mathematics and Statistics, Lory has a decade of experience in sales operations, data, and lead generation.
Mike Deittrick is the Senior Vice President of Digital Strategy and Chief Digital Officer for DMI, a global leader in mobility solutions and digital transformation.
Terence Fitzpatrick is Chief Growth Officer at IPsoft, a world leader in Enterprise AI and the home of Amelia, the industry’s most-human digital AI colleague.
Karey Shumansky is a data scientist at Mobify, a front-end as a service that unlocks the agility of a headless commerce approach and powers fast, immersive experiences with PWAs, AMP, and native apps.
Mike Head is General Manager, Partnership Cloud at Impact, the global leader in Partnership Automation and catalyst for the new Partnership Economy.
Richard Piasentin is chief strategy and chief marketing officer at Accedian, the leader in performance analytics and end-user experience solutions.
Raman Sehgal is vice president of marketing at TVision, a TV marketing technology firm that delivers real-time performance metrics for advertising effectiveness and efficiency.
Anuj Kumar is an associate professor and matherly professor of information systems at the Warrington College of Business at the University of Florida. His research focuses on understanding how information technology affects individual’s behavior and interactions and more specifically in examining technology. Kumar is an INFORMS member and has been awarded the ISS Sandra A. Slaughter INFORMS Early Career Award in 2018. His most recent paper, published in the INFORMS journal Information Systems Research is titled, “Measuring the Value of Recommendation Links on Product Demand,” and it is co-authored with Kartik Hosanagar, who is also an INFORMS member.
Jason DaWayne Smith is Chief Business Officer at Location Sciences, an independent, third party data intelligence company that verifies the accuracy and quality of location data used in proximity-targeted advertising.
For over 16 years, Jason DaWayne Smith has been a noteworthy leader in the both the Out of Home and Digital Advertising space. Most recently serving as VP of Digital Investments at Horizon Media and Sr Partner, Managing Director of Mindshare Chicago’s Digital Investment Group, Jason has led business and performance strategy for some of the industry's most notable retail, casual dining, CPG, and financial marketers in the US. The results of his leadership have delivered proven innovations in transparent trading practices, partnership development, business performance, and overall digital ad integrity.
Chris Wallace is the president and co-founder of InnerView, a marketing consulting firm that helps companies transfer their brand messages to their customer-facing employees and partners.
InnerView ensures the people who represent your brand have the tools and strategies to tell your company story confidently and consistently. Chris has nearly 20 years of sales, marketing, and corporate leadership experience.
Mario Natarelli is managing partner at MBLM, a branding agency with offices in seven countries that cultivated a new marketing paradigm, Brand Intimacy, and each year releases the most comprehensive rankings of brands based on emotion.
Matt Bohn is a Senior Consultant, Professional Services at Shipware, LLC, where he works to optimize carrier contracts for high-volume shippers. Matt has nine years of previous experience as a Revenue Management Advisor at FedEx, where he analyzed and developed contracts for some of FedEx’s largest eCommerce shippers. Matt has transitioned to helping similar shippers dramatically reduce their shipping costs. He can be reached at mbohn@shipware.com.
Laurel Wolfe is vice president of marketing at Klarna, a flexible payment technology solution.
Suketu Gandhi is a partner in the Digital Transformation Practice of A.T. Kearney, a global strategy and management consulting firm, and is based in Chicago. He can be reached at Suketu.Gandhi@atkearney.com.
Peter Paine is Head of Strategic Retail Partnerships, Americas at Cover Genius, one of the fastest growing insurtechs globally. In his role, Peter is responsible for leading and executing partnerships for some of the biggest retail brands in Americas while delivering best-in-class user experience. Cover Genius has received dozens of awards within insurance and tech circles for its patent-pending platform and global capability that ensures user-centricity throughout the entire customer journey, an approach that has led to global partnerships with Booking.com (NASDAQ:BKNG), among others. Before Cover Genius, Peter was leading the product warranty and financial services team at eBay U.S. Prior to that, Peter spent 5-years at Walmart.com as the Head of Product Care Plan business. Peter has an MBA from Penn State and BA from Indiana University.
Ronen Luzon is founder and CEO of MySizeID, an innovative measurement technology company that allows retailers the ability to capture a person’s measurements using smartphone sensors.
John Ghiorso is widely regarded as an authority on all things Amazon. He is the original founder and CEO of Orca Pacific, a full-service Amazon agency that brings cutting-edge strategies to over 100 industry-leading brands like Mars and Reebok.
After a decade of studying Amazon, Mr. Ghiorso has earned a reputation for approximating industry reaction and forecasting shifts within the Amazon marketplace. His insights have been featured in prestigious publications such as The Wall Street Journal, Forbes, Vox, Digiday, and Modern Retail.
Sean Flaherty is Vice President of Global Retail and e-Commerce Strategy at UPS, a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business.
Brian Irish is VP of Marketing at Bell & Howell, an innovative services and technology solutions provider.
Michel Hotoveli is a fraud expert at AppsFlyer, a mobile app measurement and attribution analytics platform.
Steve Rowen is a managing partner at Retail Systems Research, the only research company run by retailers for the retail industry. RSR provides insight into business and technology challenges facing the extended retail industry, and thought leadership and advice on navigating these challenges for specific companies and the industry at large.
Amanda Cioletti is the Content Director of License Global magazine, the licensing industry’s thought leader. License Global magazine, published by the Global Licensing Group at Informa Markets, is the leading news source for the brand licensing industry, delivering award-winning editorial content covering trends, analysis and special reports about the global brand licensing and marketplace.
Cioletti also serves as the Event Director for Informa Market’s Licensing Leadership Summit, the annual executive-level conference and networking event that looks at the evolution of the licensing industry, focusing on licensing strategies, emerging categories, retail and consumer trends, leadership and business innovation.
Matthew Vernhout is the director of privacy at 250ok, an email analytics and deliverability platform.
Adam Edwards is Chief Customer Officer at AppNeta, an end-user experience and network performance monitoring solution delivered as a SaaS application.
Veronika Vartanova is a Mobility Researcher at Iflexion, a software development company based in Denver, CO. She writes on the latest trends in mobile app development, AR and VR business integration, and mobile-first digital transformation.
Amit Levi is vice president of product and marketing at Anodot. He is passionate about turning data into insights. Over the past 15 years, he's been proud to accompany the development of the analytics market. Having held managerial positions in several leading startups, Amit brings vast experience in planning, developing, and shipping large scale data and analytics products to top mobile and web companies. An expert in product and data, his mantra is "Good judgment comes from experience and experience comes from bad judgment."
Supriya Jain is principal, research at Gartner, the leading research and advisory company.
Jay Rampuria is EVP of Business Development at Toluna, an ITWP Company that provides consumer insights designed to empower success in today's on-demand, global economy.
Matt Lang is the Strategy Director of RAIN, a digital consultancy that has emerged as a pioneer in voice and conversational AI. RAIN has worked with 23 Fortune 100 companies and its clients include big-name brands such as Nike, Campbell’s, and Sesame Street.
Casey Gannon is global vice president of marketing at Shopgate, a mobile commerce platform.
Nandan Sheth was appointed as CEO of Splitit in January 2022. A seasoned payments industry executive, Sheth brings domain expertise through his work at large payment companies, major banks, Fortune 100 companies and disruptive technology startups across North America and Europe. His record of entrepreneurial success includes scaling and successfully exiting multiple fintech companies, including Harbor Payments (sold to American Express in 2006) and Acculynk (sold to First Data in 2017).
Sheth’s executive experience in the payments and fintech sector spans strategy, scaling innovation, corporate and business development, product development, technology, and operations. Prior to joining Splitit, he served as Fiserv’s Head of Global Digital Commerce as well as Head of Fiserv’s Carat business, an ecosystem of omnichannel commerce solutions for large multinational merchants. Prior to that, Sheth was President of Acculynk, the business he co-founded in 2008 and sold to First Data in 2017. His earlier experience includes serving as GM at American Express and helping to scale Harbor Payments (sold to American Express) and e-Debt. Sheth holds an MBA from the Cass Business School and a BSc with Honours from City, University of London.
Blake Lawrence is co-founder and CEO of athlete marketing platform opendorse.
Tricia King is Senior Director of Retail Partnerships at Oracle Data Cloud where she supports retailers by creating holistic Omni-channel marketing strategies across their direct mail, email, social and display advertising programs.
Gabriella Stano Aversa is Manager, Strategy & Planning at AdColony, the highest quality mobile advertising and marketing platform.
Gabriella is an advertising professional with extensive knowledge in the mobile ad-tech industry. Her experience includes roles in strategy & partnerships, sales planning, account management and media planning, where she has cultivated personal growth in customer service, strategic thinking and problem-solving.
In her role at AdColony, Gabriella explores and manages prospective and current partnerships with third-party data, measurement, and verification partners to further enhance AdColony’s strategy and offerings. She also works with internal marketing & sales teams to develop new go-to-market strategies and tactical sales materials to drive revenue across the brand programmatic and managed service business.
Keisha Virtue is a Senior Research Analyst at JLL, a leading professional services firm that specializes in real estate and investment management.
At JLL, Keisha covers U.S. Retail Research. She works on a team that creates industry-leading research and thought leadership for both owners and occupiers of retail developments. The U.S. Retail Research team has published reports on urban retail markets, grocery store trends, the importance of brick and mortar to brands, and department store closures and solutions for vacant space.
Prior to working at JLL, Keisha graduated from the Keller Graduate School of Management with an MBA in Marketing & International Business.
Amy Vener is Head of Retail Strategy at Pinterest, the visual discovery engine.
Nicole Schlabach creates, edits, and edits reviews content for Clutch, a a B2B research, ratings, and reviews firm, as a Content & Editorial Associate.
Lori Zumwinkle is managing director and North America Retail Lead at Accenture, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
Eyal Raab is the vice president of sales and business development for Riskified, an e-commerce revenue protection and fraud prevention company.
Murray Goldstein is the executive director, marketing at Cox Business, the commercial division of Cox Communications, which provides voice, data and video services for more than 355,000 small and regional businesses nationwide.
Calvin Carter is Founder and CEO of Bottle Rocket, an end-to-end digital transformation services provider and thought leader at the intersection of transformative technology and business innovation since 2008.
Carter believes that exceptionally innovative technology redefines our lives. For the last twelve years, Calvin has pushed Bottle Rocket to become a renowned digital transformation company that connects future-focused brands and their customers through sophisticated yet simple experiences. Now with approximately 250 Rocketeers and 450 award-winning, preeminent experiences to date, Bottle Rocket continues to transform how our clients compete and win in the marketplace.
Dani Cushion is the chief marketing officer at Cardlytics, a fraud-free, native advertising platform.
With a focus on driving significant company growth, she has built out a best-in-class global marketing and communications team, and helped the company go public with the first tech IPO of 2018. Previously, she was SVP marketing and communications at Millennial Media, where she saw the company through its IPO and numerous acquisitions. She began her career in sports marketing at Major League Soccer, ISL, Millsport, and SiriusXM, and currently sits on the Board of Directors for not-for-profit organization Women in Technology. Dani graduated from Lehigh University with a Marketing major, and minors in Philosophy and Economics. She started every game for the women’s soccer team while there, and captained the squad her junior and senior years. Dani lives in Atlanta with her husband, three children, and a bunch of crazy pets.
Brad Beiter is Managing Director of U.S. Performance Marketing at Havas Media, a global media agency and part of Havas Group.
Toni Thompson is President of Retail Solutions at RR Donnelley, a leading global provider of multichannel solutions for marketing and business communications.
Zane Lackey is the co-founder and CSO at Signal Sciences and the author of Building a Modern Security Program (O'Reilly Media). He serves on multiple advisory boards, including the National Technology Security Coalition, the Internet Bug Bounty Program, and the US State Department-backed Open Technology Fund. Prior to co-founding Signal Sciences, Zane led a security team at the forefront of the DevOps/cloud shift as CISO of Etsy.
Andy Ballard is the CEO at Wiser Solutions. Wiser collects and analyzes online and offline data with unmatched speed, scale, and accuracy for brands, retailers, and more. Follow @wiserdata. For the full downloadable Wiser Retail Benchmark, including crowdsourced results from our 2019 survey, visit our website.
Bob Meixner is Director of Product Strategy, CX Commerce & CX Content at Oracle, a comprehensive and fully integrated stack of cloud applications and platform services.
Andrea McFarling is the Vice President of Marketing at ShipStation, the world’s leading web-based e-commerce shipping solution. With more than 15 years of experience building marketing strategies to help enterprise software organizations reach their next stage of growth, McFarling is responsible for leading a customer-focused marketing team to grow product adoption and brand loyalty. Prior to her role at ShipStation, McFarling held marketing leadership positions at multiple technology companies, including Adlucent, Bazaarvoice, and NetQoS.
Ashik Ahmed is the CEO and co-founder of Deputy, a workforce management solution.
John Bajorek is the executive vice president, strategic growth and innovation at WD Partners, a customer experience expert for global retail and consumer goods brands.
Lauren Kreisberg is the director of product management at Zaius, focusing on CDP initiatives such as data science, data ingest and processing, and user resolution/single view of the customer.
Dan Spiegel is managing director of Coldwell Banker Commercial, a commercial real estate company helping you buy, sell, or lease commercial real estate all over the United States and around the globe.
Karl Denzer is Senior Vice President of Emerging Technologies at InComm, an innovative payment technology and solutions company, where he leads product innovation across a portfolio of businesses and geographies.
Pratik Soni is CEO of Omnichain™, an end-to-end blockchain solution for supply chain management.
Pratik Soni is an investor and a global executive with a career spanning the United States, Europe and Southeast Asia. A natural entrepreneur with a track record of founding and scaling business operations, Pratik brings a wealth of experience in supply chain design, implementation, technology and business strategy as CEO of Omnichain™. In the past 15 years he has held leadership positions for startups and Fortune 500 companies including i.am+, Apple, Beats Electronics, 20th Century Fox and Sears Holdings. Pratik also holds board and advisory positions for various startups like Arlians, Venzee and others.
Akino Chikada is a Sr. Portfolio Marketing Director for MarkMonitor's Brand Protection solutions. She started her career in public relations and marketing in London and has worked in Europe, Asia and the United States. She has led and served roles in global marketing strategies, product marketing, events management, public relations, corporate communications and regional marketing. Akino holds a Bachelor of Arts from the University College of London, a Master of Science from the London School of Economics, and has trilingual fluency in English, Italian and Japanese.
Amish Tolia is Co-Founder and Co-CEO of Leap, the “retail-as-a-service” platform of choice for emerging brands, enabling digital brands to rapidly launch high impact experiential retail stores more quickly and without taking on the typical risks of physical store development themselves.
Jeff Smith is Founder and EVP of Corporate Strategy and Development at Revionics, a SaaS-based pricing, promotion, markdown and space solutions provider.
Yuval Ben-Itzhak is the CEO of Socialbakers, an AI-powered social media and digital marketing solution.
Ben-Itzhak brings over 20 years of business and technology experience. He is a frequent commentator in the media, speaking on topics such as the future of mobile, security, privacy, consumer dynamics, and disruptive innovation. Prior to joining Socialbakers in 2017, he served as CTO at Outbrain, before Outbrain he was CTO at AVG Technologies for 5 years where he was instrumental in taking the company public in 2012. He was the CTO of Finjan, and in 2000 founded the web application security pioneer, Kavado.
Sean Turner is CTO and Co-Founder of Swiftly, a technology platform for supermarkets that takes the friction out of grocery shopping and brings the advantages of e-commerce to brick and mortar stores, enabling supermarkets to beat online retailers on price, convenience and selection.
Jason Rose is Chief Marketing Officer of SAP Customer Experience, the market leader in enterprise application software.
Shanton Wilcox is Partner and Manufacturing Practice Head at Infosys Consulting, a leading business and technology consultancy.
Sarah Nesland leads the retail and transportation & logistics field sales teams at Extreme Networks, a company that delivers customer-driven enterprise networking solutions.
Mary Kay Bowman is the head of global seller product and solutions at Visa.
Chris Sheehan is the vice president of strategic accounts at Applause, a venture-funded company that tests software and conducts usability feedback research.
Sheehan is responsible for developing and executing the company's retention and expansion programs for enterprise customers. Prior to this role, Sheehan led Applause’s long-term product strategy team. He currently serves on the boards of media company Xconomy and the Center for Women and Enterprise, both based in Boston. He has also led many investments in the Boston area as a software venture capitalist.
Johan Bostrom is the co-founder and chief product officer of InRiver, a provider of SaaS product information management (PIM) solutions.
Johan is one of the founders of inRiver and a senior business leader with two decades of experience leading international technology companies. With a strategic mindset and a passion for customer experience, he helped transform inRiver into the powerful and robust product information management platform it is today.
Before inRiver, Johan took the lead in starting new businesses and held leading positions at DDMM, Sema Group, and UDK. He has worked internationally with software development and strategy for eCommerce and content management since the mid-1990’s in North America, and across EMEA. Johan studied data communication, system development, and philosophy at the University of Umeå.
Mark Bunney is director of GTM strategy at Ingenico Group, a French-based company whose business is to provide the technology involved in secure electronic transactions.
Thibaud Clément is CEO of Loomly, a brand success platform for marketing teams.
Hilding Anderson, Publicis Sapient’s Head of Retail Strategy, works with Fortune 500 companies and top global retailers to advise them on digital business transformation and how to drive higher performance in the changing digital landscape. Particular strengths are in digital business transformation, retail strategy for the data-driven retailer (CDP, algorithmic retail), engineering modernization, and growth strategy.
Hilding’s 20-year career started as an entrepreneur, founding a technology consulting services firm in Cambridge, Massachusetts focused on the retail and healthcare spaces. After a brief stint at a dot-com, he pursued an MBA at the University of Texas in Austin graduating in 2005 with a 3.8 GPA and specializing in Management and the entrepreneurial growth.
Following graduate school, he joined Publicis Sapient’s management consulting practice, working with boards and CEOs in the retail and financial services industries to transform their business. Partnering closely with clients, he developed digital and omnichannel business strategies, working closely with technologists to define and execute business strategy.
In addition, over the past decade, he has researched and published 5 books that document the changing digital landscape and consumer behaviors for retail. He also conducted annual in-depth evaluations of 70+ retailers omnichannel strategies in North America. Building on that expertise, he now leads the business strategy for Retail North America, guiding 40+ accounts on the right business strategy and path forward. His recent indicative work includes shaping a business transformation road map for a large department store, engaging with the chief digital officer of a top luxury apparel retailer in NY on GTM digital strategy and business justification, as well as partnering with a large home improvement retailer on the East Coast in experience strategy and innovation.
Vanessa Ruminski is Vice President of Partnerships for SupplyKick, a fully integrated digital retailer for brands selling on Amazon. Vanessa has a unique background with more than 10 years of senior experience in merchandising in brick-and-mortar and e-commerce retail for The Bon-Ton Stores. Now in her role at SupplyKick, Vanessa works with the hundreds of brands the company partners with, including Blue Rhino, Splenda, ciao! baby and Johnson Hardware.
Gail Cole is a tax writer at Avalara, a leading provider of cloud-based tax compliance automation for businesses of all sizes.
Eitan Cohen is CEO of TechSee, a global leader in visual customer assistance. He is passionate about solutions-driven technology that reduces churn, improves the customer experience, and lowers operating costs.
Luke McGuinness is President and COO of TVision Insights, a TV marketing technology firm that delivers real-time performance metrics for advertising effectiveness and efficiency.
Ying Chen is the Chief Product and Marketing Officer at Luminoso, text analytics software which works with global retailers like Officeworks on analyzing customer feedback.
She leads product, design, engineering, research, and marketing to power Luminoso's applications for turning unstructured text data into business-critical insights. Before joining Luminoso, Ying led Fortune 1000 organizations and VC-backed startups, most recently heading up global product marketing for platform technologies at Pegasystems. Ying holds an MBA from Boston University Questrom School of Business and a BS from Carnegie Mellon University.
Tuomo Riekki is Founder and CPO at Smartly.io, a social advertising automation platform.
Rusty Bishop is SVP of Marketing at Bigtincan, a leading provider of Sales Enablement Automation software that is used by hundreds of global organizations.
Johannes Panzer is Head of Industry Solutions, Ecommerce at Descartes, the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses.
Andrew Billings is a principal and senior leader in the retail supply chain practice at North Highland, a global consulting firm. He is an expert within the areas of merchandising, product lifecycle management and supply chain transformation. His experience spans across strategy definition, process improvement and systems implementation. Andrew has a passion for partnering with large and mid-market retailers to drive profitable and sustainable growth.
James Hartling is Chief Architect at Cognizant Softvision (a division of Cognizant Digital Business). Cognizant Softvision creates impactful end-to-end digital products and solutions that result in relevant, memorable and rewarding interactions between brands and consumers.
James is responsible for Client Technical Architecture, joining Softvision through the acquisition of his company Double Prime in 2015. His primary responsibility is working with our customers at the Estée Lauder Companies on their global commerce platform. James has extensive backgrounds in various fields of science and engineering, holding a B.S. in Physics from SUNY Stony Brook and a Masters in Physical Chemistry from Yale.
Miya Knights is Head of Industry Insight at Eagle Eye, a leading SaaS technology company that enables businesses to create real-time connections with their customers through digital and mobile promotion solutions.
With nearly 20 years’ experience as a journalist, editor and research director specializing in enterprise technology use in retail, she has spent this time reporting on the demands and challenges faced by retailers and which technologies can best support their needs in addressing ever-more complex consumer expectations and behaviors. She also has comprehensive knowledge and understanding of vendor market trends. Prior to joining Eagle Eye, she was Global Technology Research Director at Planet Retail, and a Senior Research Analyst with IDC Retail Insights. She also co-authored Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce with Natalie Berg. The book, published by KoganPage, discusses Amazon’s disruptive retail strategies and the lessons that can be applied to retailers globally.
Marc Trepanier is a principal fraud consultant for North America, ACI Worldwide, the Universal Payments (UP) company that powers electronic payments for more than 5,100 organizations around the world through a comprehensive suite of software and SaaS-based solutions.
With two decades of fraud risk management experience in banking and credit unions, Marc Trepanier’s career started with a focus on credit card fraud in a large financial institution developing fraud strategies to combat card fraud including counterfeit, account takeover, and e-commerce, but eventually moved to a wider role covering enterprise fraud including card, cheque, wire, online and mobile banking, first and third-party abuse and identity theft.
Vincent Rontani is a General Manager, France for Solace, the leading event streaming and management platform for real-time enterprises.
Vincent has been with the company since 2016. He supports large French groups in the industrialization of their digital transformation. Vincent has 15 years experience in the retail, manufacturing and financial services fields.
Prior to Solace, Vincent worked at IBM as a Global Client Executive. He graduated from top European business schools with degrees in Marketing (MSc) and Finance (MBA).
Tami Nealy is VP of Communications and PR at Find Your Influence (FYI), the leading influencer marketing platform.
At a young age, Tami Nealy remembers her mom telling her that she talked too much. All of that talking has paid dividends today with nearly two decades of experience working in corporate communications. Tami began her communications career working in professional sports (WNBA, Arena Football League, NASCAR) before transitioning to LifeLock as the organization’s 30th hire. During her nearly seven years leading the corporate communications team at LifeLock, she executed hundreds of interviews as a corporate spokesperson, led a team that secured interviews in all 50 states in a single year, launched a partnership with the FBI’s Law Enforcement Education Development Association and helped lead the company to IPO. Following LifeLock, she pivoted to supporting education technology organizations, telling the story of how SaaS platforms could create efficiencies for learners around the globe. Tami graduated from Grand Valley State University in Grand Rapids, Michigan earning a Bachelor of Arts in Advertising/Public Relations. Outside of the office Tami can often be found exploring a new hiking trail or cheering on her teenage son on the baseball diamond.
Diane Burley is VP Content for Lucidworks, the leading search AI company. A former journalist and multi-media executive, she has been a content officer for technology companies. As a storyteller, Diane helps executives in all industries understand technology’s role in solving many of the challenges they face today. In her off-hours, she is a court-appointed advocate for a foster teen.
Leon Rbibo is the president of The Pearl Source, one of the largest online pearl jewelry retailers and distributors in the United States and a leading Foundation Member of the Cultured Pearl Association of America.
Danae Vara Borrell is VP of Product at Red Points, a company using AI and machine learning to detect and remove counterfeits online.
Steven Lin is co-founder and CEO of Gojoy, a social commerce community. Steven has been an LA-based tech entrepreneur and investor for over 20 years prior to joining Gojoy.
Gojoy is the only marketplace where every vendor and shopper share in a portion of revenue, on the hour, every hour. Using blockchain technology, Gojoy created Joy Coin, a digital asset earned by shoppers with each purchase, which can be used to make purchases on Gojoy, redeemed on its platform, or exchanged for other digital assets on the CBX exchange.
John Millward is Chief Innovation Officer of RedPeg Marketing, an independent brand engagement agency based in the Washington D.C. area.
Ido Safruti is CTO of PerimeterX, a company that protects the world’s largest and most reputable websites and mobile applications from malicious activities, future-proofing digital businesses from automated bot attacks and client-side stealth attacks.
Eric Giler is CEO of Ciprun Global, the most trusted, efficient and cost-effective solution for U.S. organizations that want to secure Intellectual Property (IP) protection in the Chinese market.
Anees Haidri is Director of Vertical Strategy for Retail at Zebra Technologies, an enterprise technology and services company empowering those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge.
He is responsible for positioning growth opportunities and providing thought leadership within retail for Zebra Technologies. Anees has more than 15 years of experience within the retail industry and has deployed multiple, large scale edge device solutions for a Fortune 30 retailer. In addition, Anees has over 20 years of experience in building customer focused mobility solutions within a variety of industries. Previously, he served as a Sr. Director of Technology at The Home Depot, where he managed high performing teams aimed at building customer-focused technology solutions for stores & merchandising. Anees holds a BS in Electrical Engineering from Rutgers University.
Anson Shiong is CEO of Sand Studio, the developer of mobile device management (MDM) solution for Android devices, AirDroid Business. AirDroid Business empowers businesses to be in complete control of their Android devices across multiple locations, enabling administrators to manage, monitor and perform maintenance on remote devices.
Amelia Neate is a Senior Manager at Influencer Matchmaker, an agency that partners influencers and brands across the globe, handling campaigns for the likes of eBay, Amazon and Boohoo.
Kumar Ramachandran is the founder and CEO of CloudGenix. CloudGenix makes the Cloud-delivered Branch possible by providing an Autonomous SD-WAN™ and the Cloud-Blades™ platform.
Prior to founding CloudGenix, Kumar was Director of Product Management at Cisco, leading products for the multi-billion dollar branch routing and WAN optimization businesses. Prior to Cisco, Kumar held software and network engineering roles, developing solutions for companies such as Citibank and Providian Financial. Kumar holds an MBA from the Haas School of Business, UC Berkeley, and a Masters in Computer Science from the University of Bombay.
Jeffrey Lentz is President & CEO of Elevated Franchise Marketing, which provides consulting and marketing services to franchisees, franchisors, and franchise suppliers. A franchise marketing executive, consultant, and business owner with 20 years of experience across retail, quick-service restaurant, fintech and automotive industries, he has held marketing leadership roles across five franchise organizations with a focus on franchise development, consumer, b2b, product, field, CRM, and local store marketing. During his 10 years at national retailer Batteries Plus Bulbs, he led franchise development marketing efforts over a period of rapid growth that saw the company open 250 retail stores in 5 years while also managing marketing vendor programs. He has made multiple appearances on national TV show Fox & Friends and is a contributor to industry trade publications and media outlets. He holds a B.A. Degree in Communications and Marketing from Marquette University. Connect with him on LinkedIn.
Neeraj Pendse is VP of Product Management at Elo, a global leader in touchscreen solutions, including modern point of sale systems and interactive digital signage, sized 10 to 70 inches.
Michael Huard is the Content Marketing Manager at Iterable, the growth marketing platform for cross-channel customer engagement. His work has been featured by over 10 publications on topics ranging from B2B enterprise pricing, finance, data and analytics, to machine learning.
Amede Hungerford is chief marketing officer at Reflektion, a real-time intelligent personalization platform.
Jason Roussos is SVP of Strategy at Adlucent, a leading integrated digital marketing and analytics agency.
He is an executive with over 20 years of experience in business development, e-Commerce, technology, B2B & startups. He thrives in a fast-paced environment where leadership, innovation and problem-solving skills are vital. As the SVP of Strategy at Adlucent, Roussos is focused on helping clients improve both revenue and profit growth through innovations in technology and marketing strategy. Roussos has a bachelor’s degree in Political Science from the University of Texas. In addition, he has a Master’s of Business Administration from Arizona State University.
Jeremy Baker is co-founder and CTO of Retail Zipline, an effective and intuitive retail communications solution.
Steve Davidson is vice president of Fortegra’s Warranty Product Group, where he spearheads business development and client support for the company’s consumer and commercial product service contracts, helping deliver customized risk management, regulatory compliance, and administrative solutions. A graduate of Eastern Illinois University with more than 25 years of industry experience, Steve has played a critical role in growing Fortegra’s warranty business, advancing the company’s service offerings through retail and commercial distribution channels.
Arvin Jawa is vice president of retail strategy at Diebold Nixdorf, a company that offers bank innovation solutions and retail technology systems that help financial institutions and retailers transform to meet the needs of their customers.
Jeff Sakasegawa is a Trust & Safety Architect at Sift, the leader in Digital Trust & Safety, empowering companies of all sizes to unlock revenue without risk.
Rahul Powar is co-founder and CEO at Red Sift, a data-driven cybersecurity company on a mission to democratize the technology vital for organizations of any size or sectors to defend against security threats.
Rahul is a serial entrepreneur, technologist and leader. Prior to Red Sift, he founded Apsmart which was acquired by Thomson Reuters Corporation in 2012. At Thomson Reuters he served as the Head of Advanced Products & Innovation. In a previous life he was part of the founding team and principal technical architect of Shazam. Before the launch of the iTunes AppStore, he envisioned and created the first Shazam iPhone App.
Khaled Naim is co-founder and CEO of Onfleet, the fastest-growing provider of last-mile delivery management software.
Meghan Stabler is vice president of product marketing at BigCommerce, the world’s leading cloud ecommerce platform for established and rapidly-growing businesses.
Randy Vanderhoof is Director at U.S. Payments Forum, a non-profit cross-industry body focused on supporting the introduction and implementation of EMV chip and other new and emerging technologies.
Katie Secret is Director of Product Marketing at Outbrain, focusing on offerings and strategy for marketers and programmatic buyers. Prior to joining Outbrain she spearheaded product marketing at ad exchange EMX Digital, and at SaaS platform NewsWhip.
Jason B. Jendrewski, Esq. is a labor and employment partner with the national law firm Fox Rothschild LLP in the New York office. He can be reached at jjendrewski@foxrothschild.com or 212.878.7952.
Frederick Crosby is Chief Revenue Officer at Veem, a next-generation global payment network which enables businesses to quickly and securely send and receive payments around the world.
Michael Borromeo is vice president, data protection at Stericycle, the provider of Shred-it information security solutions. He is responsible for Stericycle’s global privacy and data retention programs, covering all business units and operating countries.
Jeff Adelson-Yan is the president and co-founder of Levelwing, a digital marketing agency specializing in media, analytics, creative and social.
Markus Eichinger is executive vice president, group strategy, at Wirecard, a fully integrated, digital financial commerce platform.
Aaron Branson is the vice president of Netsurion, a company that provides enterprise-strength managed network security, SIEM solutions, and compliance support monitored 24/7/365 for merchants.
Aaron writes frequently on the topic of cybersecurity and networking convergence for merchant businesses such as retail, restaurant and hospitality. At Netsurion, Aaron helps ensure SD-WAN and SOC-as-a-Service solutions best meet the needs of the market in terms of delivering network security, agility, resilience and compliance.
Matt Voda is the CEO of Optimine Software, an industry leader in cloud-based cross-channel marketing analytics and optimization. Matt brings deep experience and a proven track record of cloud-based technology and analytics success to his role at OptiMine. Matt joined OptiMine from United Health Group where he led consumer marketing within the $40B Optum division, developing and deploying sophisticated analytics-driven approaches to yield significant gains in engagement and ROI. Matt also spent 11 years at Digital River as VP of Product Management developing the world's first cloud-based e-commerce platform, a high scale enterprise offering handling over $30B in e-commerce transactions, across 80 countries.
Jim Gilbert has had a storied career in direct and digital marketing resulting in a burning desire to tell stories that educate, inform, and inspire marketers to new heights of success.
After years of marketing consulting, Jim decided it was time to “put his money where his mouth was" and build his own e-commerce company, Premo Natural Products, with its flagship product, Premo Guard Bed Bug & Mite Sprays. Premo in its second year is poised to eclipse 100 percent growth.
Jim has been writing for Target Marketing Group since 2006, first on the pages of Catalog Success Magazine, then as the first blogger for its online division. Jim continues to write for Total Retail.
Along the way, Jim has led the Florida Direct Marketing Association as their Marketing Chair and then three-term President, been an Adjunct Professor of Direct and Digital marketing for Miami International University, and created a lecture series, “The 9 Immutable Laws of Social Media Marketing,” which he has presented across the country at conferences and universities.
Gil Rosen is the president and general manager of amdocs:next, a leading provider of software and services to communications and media companies.
Lucas Tieleman is senior vice president, product management at Bazaarvoice, a leading provider of product reviews and user-generated content (UGC) solutions.
Carl Van Ostrand is the VP of Consumer Insights for DISQO, an audience first insights platform amplifying innovation via a symphony of high fidelity data.
In his role, he develops new applications of behavioral data while helping clients address needs using behavioral data. Carl has 15 years of professional experience in digital market research, working closely with clients while leading and executing projects. Carl’s career has spanned full service agencies, innovative research technology companies, and global panel companies.
Kelly Dotson is the chief marketing officer at Numerator, a data and tech company serving the market research space.
Rob Mesirow, leader of the PwC Connected Solutions/IoT practice, is a partner in the Technology, Media, and Telecom (TMT) Risk and Regulatory practice. Based in Washington, D.C., he helps clients plan and execute their mobile and business strategies and advises them about regulatory and market complexity and operational and financial risks.
Mark Ellis is co-founder and CEO of Liftoff, the leader in performance-driven mobile user acquisition. Under Mark’s leadership, Liftoff has become a trusted partner to mobile-first and Fortune 1000 brands alike, recently recognized as the Stevie American Business Awards’ Fastest-Growing Tech Company of the Year in 2019.
Prior to founding Liftoff, Mark was VP of corporate and business development at Ooyala (acquired by Telstra in 2014) and has also held strategic planning and business development roles at Google and the Walt Disney Company. Mark received an MBA from Harvard Business School, a Masters from Cambridge University and his bachelor’s degree in Political Psychology from Princeton University.
Steve Maul is the Chief Revenue Officer for LocatorX. LocatorX technology enables brands and consumers to access an item’s current location and audit trail from its origin, protecting against theft, counterfeiting, and product diversion while increasing consumer engagement with manufacturers.
Atif Siddiqi is the founder and CEO of Branch, the challenger bank that partners with employers to help working Americans grow financially.
Steve Dowse is the senior vice president of product management at Blume Global, a supply chain solutions provider that deliver products and services more efficiently for assets, visibility, finance, optimization and logistics.
Rebecca Steele is the Content Marketing Manager at PFS Commerce, an end-to-end ecommerce fulfillment provider. Working closely with PFS’ global team, Rebecca remains current on the latest trends in the ever-evolving eCommerce industry and communicates those findings to consumers and retailers alike.
Anthony Ferry is the CEO of PriceSpider, an advanced retail data and technology company that also provides insights about consumer purchasing behavior to the world's largest brand manufacturers.
Dave Fisch is the General Manager of Shopkick, a Trax company, and a leading shopping rewards app, bringing moments of joy to everyday shopping - both on- and off-line. For brands and retailers, Shopkick provides high consumer engagement along the entire path to purchase. The company’s unique pay for performance model has been proven to deliver high ROI, driving incremental traffic, product engagement, and sales. Some of its leading brand and retail partners include Auntie Anne's, Barilla, Brighton, eBay, GE, Kellogg's, TJ Maxx, Unilever, among others.
Shopkick is available for free on iPhone from the App Store and for Android from Google Play. For more information, please visit www.shopkick.com.
Rob McGovern is CEO of PreciseTarget, a data company that profiles the Retail Buying Taste of every US consumer.
Ross Kramer is Co-Founder and CEO of Listrak, a marketing automation platform for retailers.
Carson Krieg is co-founder and director of carrier operations at Convey, a leader in delivery experience management (DEM) solutions.
Leong Kexin covered the fashion industry as an independent writer before joining Omnilytics. Now she reports on key retail events and educates the market on the critical role of data analytics in fashion.
Mark Lewis is the CEO of Netalico Commerce, a specialized e-commerce development and design firm for Magento, Shopify, and BigCommerce e-commerce development.
Jharonne Martis is Director of Consumer Research at Refinitiv, one of the world’s largest providers of financial markets data and infrastructure, serving over 40,000 institutions in approximately 190 countries.
Ericka Podesta McCoy is CMO of Resonate, a consumer intelligence platform that helps build strong relationships between people and brands and agencies.
Prasanna Dhungel is Co-Founder and Managing Partner of GrowByData, an enterprise retail data platform that offers retailers, manufacturers and advertising agencies competitive data for merchandising, advertising, pricing, channel management and corporate strategy.
Prasanna has a diverse background across geographies and industries. He received his BS with Honors from Cornell University, MEng from Princeton University, and an MBA from Kellogg School of Management. Prasanna brings two decades of experience running global data businesses and advising executives, board members and investors on data-driven growth. He has supported products at Valence Health and D2Hawkeye, and advised Gates Foundation, Athena Health and Apellis Pharma. In addition, he sits on the board of Clinic One, a preventative healthcare center and has advised private equity firms such as Bessemer Venture Partners and Welsh Carson Anderson & Stowe. He is originally from Kathmandu and currently resides in Boston.
Chris Angell is vice president of marketing at Wiser Solutions, Inc, the leading provider of actionable data for better decisions.
Nufar Segal is GM of Consumer Financing at Jifiti, a Zero-Integration POS financing solution for retailers.
Renata Akers is the Digital Commerce Analyst for Astound Commerce, the world’s most trusted independent digital commerce specialist, empowering success through experience-driven ecosystems that fuse technology, data, design, and storytelling to propel business growth.
She has eight years of analytical experience in the digital commerce space, coupled with 15 years of hands-on retail operations knowledge.
Astound Commerce is a global digital agency focused on developing innovative commerce experiences. We combine experience design, technology development, and marketing strategy to help brands engage with their customers at every stage of the buying cycle.
Emily Lane is a product evangelist at Retail Zipline, working with customers and prospects to drive store execution and engagement through better communication. Prior to Zipline, Emily spent 10 years managing store communication at major retail brands like Gap and Old Navy.
Eduardo Vilar is founder and CEO of Returnly, a post-purchase payments company that helps online retailers and brands bring frictionless returns to the modern shopper.
Vishnu Nallani Chekravarthula is VP and Head of Innovation at Qentelli, the first technology firm to focus on Continuous Delivery through Orchestrated Engineering and enable business transformation through digital transformation.
Drew Lau is VP of Product at Mobify, a modern storefront for headless commerce.
He is an ecommerce veteran with over a decade in leadership roles at innovative ecommerce technology companies. Drew has led and advised successful ecommerce projects around the world with brands such as Symantec, Time Inc and Debenhams. Drew is passionate about the Web as a platform, API architectures, and data-driven insights. Drew leads the team in charge of product strategy and roadmap, with a key focus on leadership, team development, and technology partnerships. Outside of work, he’s always stumbling upon the next big surprise in music, fatherhood, and travel.
Jordan Elkind is the vice president of product marketing at Amperity, the leading Customer Data and Identity Platform.
Bree Bergman is Director of North America Vertical and Field Marketing at Zebra Technologies. Zebra builds enterprise-level data capture and automatic identification solutions that provide businesses with operational visibility.
Imogen Wethered is CEO and Co-Founder of Qudini, a global B2B SaaS provider of Retail Choreography solutions, including software for: Appointment Scheduling, Queue Management, Task Management and Event Bookings.
Passionate about business, fintech, retail and brands, Imogen is a thought-leader within retail, banking and the business world, and has been recognized for her achievements on the Forbes 30 under 30 list.
May Walter is CTO of Bond, an ecommerce startup working to solve last-mile delivery issues for retailers.
She is in charge of Bond’s digital experience solution and operating system of nano distribution centers in dense urban areas using dynamic load balancing and data driven predictive analytics.
Erik Morton is the senior vice president of product and strategy at CommerceHub, a distributed commerce network for retailers and brands.
Erik is responsible for product, strategy and corporate and business development at CommerceHub. He has 15+ years of experience spanning technology, public markets, finance, strategy and operations. Erik joined CommerceHub in 1999 and returned to the company in 2012 after founding and running ecommerce software provider Initiate Commerce and serving as head of products and services at Merit Pages.
Brian Wolfe is VP of Commerce and Digital Customer Experience Leader at Capgemini in North America, a global consulting firm.
He has over 20 years of experience working with technology and consulting organizations. Brian co-founded two technology firms that were sold to public companies and has held a broad range of roles and responsibilities including President, Vice President, CTO, and CIO. Brian has been a frequent speaker at technology industry events and has been a member of numerous partner advisory boards.
Brian earned a BS in Computer Science from the University of Michigan, an MS in Computer Science from DePaul University and a Certificate in Business Administration from the University of Illinois at Chicago. Brian currently serves as a member of the advisory board for DePaul University’s College of Computing and Digital Media. Brian enjoys running, working out in the gym, enjoying time with his family in the city, and rooting for the Chicago Bears.
Sanjeev Sularia is CEO of Intelligence Node, a retail analytics and AI price optimization company that offers the world’s largest retail product index. Prior to founding Intelligence Node, Sanjeev was the CFO for Exclusively.in, a fast-growing high-end fashion e-commerce site acquired by Snapdeal, and CFO for Shersingh.com, a private label e-commerce company acquired by Myntra. Sanjeev is a graduate of London Business School and a Forbes Technology Council member.
Ronn Torossian is CEO and Founder of 5W Public Relations, a top 10 independent, full-service PR agency in the U.S. known for cutting-edge programs that engage with businesses, issues and ideas.
He is a crisis management expert who has more than 20 years of experience working with national and international brands that go through disruptive and unexpected events that threaten to harm the organization or its stakeholders.
Anne E. Beall, PhD is the CEO and Founder of Beall Research, Inc, a consulting firm that uses data and research to discover trends and create solutions for Fortune 500 companies. Author of Strategic Market Research: A Guide to Conducting Research that Drives Businesses (3rd Edition) and 7 other books on reading body language, gender dynamics, human-animal relations, and fairy tales, Anne previously worked for the Boston Consulting Group (BCG). She received her MS, MPhil, and PhD from Yale University. A lover storytelling and running, Anne lives in Chicago.
Dr. Scott Clarke, Vice President, Consumer Product Industry Lead at Publicis Sapient, works with Fortune 500 companies across the retail and consumer products industries to help them understand and respond to the opportunities and threats posed by digital disruption, helping transform companies into digital businesses.
Scott is a leading consultant, speaker, and author in the areas of customer experience management, business analytics, digital transformation, and marketing, sales and service effectiveness. He brings over 25 years of international, cross-industry consulting experience, helping organizations grow and innovate by understanding the ramifications of sociological and technological change and how this affects relationships with their customers and creates opportunity for competitive advantage. He has worked extensively on issues of customer experience strategy and design, competitive positioning, new business models, product and service innovation, operational and cost improvement, and enterprise transformation.
Before joining Publicis Sapient, Scott led global consulting practices for a number of leading professional service organizations including PwC, IBM, Capgemini, Gartner, and most recently Cognizant Technology Solutions, where he served as Chief Digital Officer and Global Consulting Leader for their Retail, Consumer Goods, Travel and Hospitality Industries. He prides himself on being able to work with clients across many environments to optimize business value from emerging technologies.
Adam Fields is founder and CEO of ARTA, provider of innovative technology and fulfillment solutions for global white-glove logistics. He is the former vice president of Artspace.com, an online marketplace for contemporary art.
Chase Buckle is Trends Manager at GlobalWebIndex, a leading market research company that provides digital consumer insights across 45 countries to the world's largest brands, marketing agencies and media organizations.
Jed Meyer is Managing Director, North America at independent media and marketing consultancy Ebiquity.
David VanAmburg is the managing director of the American Customer Satisfaction Index where he has spent over 20 years researching customer satisfaction and helping companies improve their customer experience.
Rob Saker is Global Industry Leader, Retail and CPG at analytics company Databricks.
Kia Saedi is regional sales director, West Coast at Adjust, the industry leader in mobile measurement, fraud prevention, cybersecurity and marketing automation.
Jonathan Wright is Global Head of Cognitive Process Re-engineering at IBM.
Marc Gingras is the CEO of Foko Retail, a communication platform for retail teams. He is a serial entrepreneur and angel investor, and sold his last venture, Tungle.me, to Blackberry. Marc holds an MBA from INSEAD, a MASc in Management Sciences from the University of Waterloo and a BASc in Mechanical Engineering.
Cliff Isaacson is Executive Vice President of Product Strategy at Blue Ridge. Blue Ridge Pricing delivers advanced science and calculating power to test the impact of a price change across your entire assortment.
Frances Zelazny is Chief Marketing Officer at Signals Analytics. Leveraging next-generation advanced analytics, Signals Analytics powers the future market intelligence with the scale and speed of AI.
Frances is a seasoned marketing strategist and business development professional with over 25 years experience scaling up enterprise SaaS technology companies. Prior to Signals Analytics, Frances led marketing and strategy for BioCatch, the industry-leader in behavioral biometrics, and prior to that, she ran her own independent consulting firm focused on helping early stage and midsize companies with their business and marketing goals. Among her clients were MyCheck (acquired by Shiji Group), a leading mobile payment technology platform, Morpho (now Idemia), a global biometrics and identification company, Center for Global Development, Interamerican Development Bank and others. Prior to this, Frances was Corporate Vice President of Marketing & Strategic Operations, for L-1 Identity Solutions, a premier biometrics and identity solutions company and held other marketing leadership positions with startups in the financial services and hospitality industries. Frances has a Bachelor’s Degree in Political Science from Hofstra University and a Master’s Degree in International Affairs from New York University. She is also serves as a mentor to Israeli startups looking to scale into the US market.
Raj Nijjer is vice president of Brand Marketing for Yotpo, a leading eCommerce marketing platform based in New York. Yotpo’s solutions for reviews, user-generated content (UGC), loyalty, and referrals help brands accelerate growth by enabling advocacy and maximizing customer lifetime value. Prior to joining Yotpo, Raj spent over three years at Yext in multiple leadership roles through its IPO in 2017. Raj also spent over nine years at Godaddy in leadership roles launching innovative products with over nine patents issued and leading to a buyout, inclusive of an eventual IPO.
Raj received his Bachelors of Science degree in International Management and his MBA from the W.P. Carey School of Business at Arizona State University. In his free time, Raj is an avid angel investor and advisor to startups and founders.
Beth Shulkin is VP of Global Marketing at global digital identity verification provider Ekata.
Mike Myer is the founder and CEO of Quiq. Before founding Quiq, Mike was Chief Product Officer & VP of Engineering at Dataminr, a startup that analyzes all of the world’s tweets in real-time and detects breaking information ahead of any other source. Mike has deep expertise in customer service software, having previously built the RightNow Customer Experience solution used by many of the world’s largest consumer brands to deliver exceptional interactions.
Eric Oldfield is Chief Business Officer at Brainly, the world’s largest social learning community bringing middle school and high school students together to make learning outside the classroom highly engaging, effective and rewarding.
John Clifford is CFO and COO of Ensurem, an online, multi-carrier insurance brokerage with a large and swift capacity to assist over 300,000 seniors per month trying to navigate Medicare coverage options.
Clifford has extensive life insurance experience ranging from start-up to multi-billion dollar corporations. In all of his roles he has leveraged the power of technology and has managed numerous highly successful project implementations. John has pioneered the use of technology to link consumers in an integrated seamless manner to the insurance purchase process.
Ensurem's innovative technology facilitates the exchange of information between the buying public and health insurance industry, allowing them to establish relationships with most of the major health insurance issuers in the U.S.
Ramesh Karki is a Jr. Business Analyst and Content Writer at GrowByData, an enterprise retail data platform that offers retailers, manufacturers and advertising agencies competitive data for merchandising, advertising, pricing, channel management and corporate strategy. Previously, he worked as an Analyst at Wells Fargo Home Mortgage in Minneapolis, MN. He has a Master's in MIS from Metropolitan State University and Bachelor’s from Luther College.
Joe Jackman is the CEO of Jackman Reinvents, the world’s first and foremost reinvention company and author of The Reinventionist Mindset: Learning to love change and the human how of doing it brilliantly. Throughout his 30+ career as strategist, creative director, marketer, and Reinventionist, he has helped companies create the most powerful and relevant versions of their brands and businesses in record time; he is widely considered to be the leading expert on rapid reinvention. To learn more, visit www.joejackman.com and connect with Joe Jackman on LinkedIn and Instagram.
Lexi Sydow is the director of corporate marketing and insights at data.ai, a mobile data analytics provider.
Rob Shaw is SVP of Sales and Managing Director EMEA at Fluent Commerce, a SaaS distributed order management solution for enterprise.
Chris Bauserman is vice president, segment and product marketing at NICE inContact, a cloud customer experience platform provider.
Pat Petriello is Director of Amazon Strategy at Tinuiti. Tinuiti is the new name for Elite SEM and its recently acquired agencies CPC Strategy, Email Aptitude and OrionCKB. Tinuiti is a performance and data-driven digital marketing leader that helps clients Identify, Acquire, and Engage customers across the digital media ecosystem while their post-click solutions Retain and Reactivate consumers as they continue their digital journey.
Chris Shaw is Director of Product Marketing and Analyst Relations at Manhattan Associates, a technology leader in supply chain and omnichannel commerce.
JoAnn Martin is Vice President of Industry Strategies at Blue Yonder. Blue Yonder empowers world-leading companies through a seamless end-to-end commerce experience enabled through AI and ML, providing companies the ability to predict, plan and fulfill demand through a modern, responsive and synchronized supply chain.
Eric Head leads new business efforts for Verint’s Experience Management solutions. He is a frequent speaker on customer experience measurement and impact. He earned a B.S. degree (Marketing) from Miami University and an MBA (Strategy & Marketing) from the University of Michigan.
Nathan Safran is Vice President, Research for NAPCO Media. Nathan is a former Forrester Research Analyst with deep experience designing custom research solutions that solve client business problems. Nathan works with the subject matter experts across NAPCO’s brands to design research solutions that leverage NAPCO’s engage audiences and provides deep insight. Nathan is a frequent speaker at industry events and his research has been cited in the Wall Street Journal, Reuters, and Fortune Magazine.
Sonya Brown is General Partner at Norwest Venture Partners (NVP), a global venture and growth equity investment firm that manages more than $7.5 billion in capital.
Greg Sterling is vice president of insights at Uberall, a company that converts searches into sales with location marketing across all platforms.
Sarah O’Grady is the senior director of brand for Valassis, a marketing technology and consumer engagement company. As a 15-plus year veteran of content, brand, and social media marketing across CPG, beauty, and technology, she brings an experienced yet experimental point of view to brand-building and customer engagement. Prior to joining Valassis, Sarah served as the head of global social strategy for Lenovo. She’s worked in-house at L’Oréal and Ethan Allen and with brands like Sony PlayStation and CVS Pharmacy. Her work has been recognized through Webby, Shorty, and ADDY Award wins and nominations and has landed her speaking engagements at SXSW and Social Media Marketing World, among others. Sarah has also been a featured guest on marketing and customer experience pioneer Jay Baer’s podcast and was recently named one of seven women marketers to follow in 2019 by Socialbakers.
An economist by education, Natasa Djukanovic is the CMO of Domain.ME, the international tech company that operates the internet domain “.ME.” Natasa is an activist, startup mentor and one of the key people that impacted the development of the digital and startup community of Montenegro. She is the co-founder of Digitalizuj.Me, an NGO that examines the transformative power of technology through various projects and lectures, and Spark.me, one of the biggest tech/business conferences in Southeast Europe.
Jed Danbury is a vice president at Computop, a global payment service provider. He has been working in the banking and merchant processing industry for more than 15 years.
Krish Iyer is Head of Industry Relations and Strategic Partnerships at ShipStation, a shipping software company.
Cheryl Guzman Ng is the Global Head of Marketing at ViSenze, an artificial intelligence company powering visual commerce at scale for brands and publishers. Cheryl is an experienced marketing and communications professional, entrepreneur, and speaker with 15 years of regional experience. In her current role, she is responsible for marketing, communications, and brand strategy functions, creating awareness for ViSenze’s solutions and its brand, as well as building its position as an industry and market leader.
Bill Nowacki is Managing Director of Decision Science at KPMG, a global network of professional firms providing Audit, Tax and Advisory services.
Florian Bohn is Co-Founder and CEO of GuRu Wireless, a VC-funded start-up located in Pasadena, California on a mission to deliver electric power through the air at room scale and beyond.
Florian has always felt compelled to understand the way the world works. His curiosity moved him to study Electrical Engineering at Caltech (B.S. Cum Laude), to receive an M.S. in Electrical and Computer Engineering from UC Santa Barbara, and a Ph.D. in Electrical Engineering from Caltech. At GuRu, Florian is thrilled to be building technology that will enrich people’s lives on a global scale. He is also proud to be building a community of passionate and like-minded engineers at the organization.
As a co-founder and CEO at GuRu, Florian brings years of technology experience. At Axiom Microdevices, he helped define and implement high-frequency RF integrated circuits which have shipped more than 400 million units. At Agilent Laboratories (formerly HP Labs) he worked on clock and data recovery circuits as well as novel test and measurement systems. As a Caltech Lead Scientific Researcher, Florian guided engineering and operational aspects of implementing the microwave system at Caltech’s Space Solar Power Initiative.
Nick Godfrey is executive vice president and co-founder of Customer Portfolios, a marketing technology company offering analytics, strategy, marketing execution, creative and technology services.
Arno Ham is chief product officer at Sana Commerce, an e-commerce platform for SAP and Microsoft Dynamics that helps distributors, manufacturers and wholesalers succeed by fostering lasting relationships with customers who depend on them.
Skip Hinshaw is Head of Customer Engagement, North America at Ingenico Group, a global leader in the fintech market.
Glenn Manoff is Chief Communications Officer at Trustpilot, the world’s most powerful review platform - free and open to all.
Glenn joined Trustpilot in August 2016. He was previously Director of Communications, Social Business and Sustainability at O2 and Group Director of Corporate Affairs at Camelot. An award-winning Corporate Communications and Brand Marketing leader, Glenn was an integral member of the team that built O2 into a commercial and brand leader. As part of Trustpilot’s top team, Glenn works to drive the company’s communications and brand strategy for business growth. He holds an MA in International Relations and Economics from Johns Hopkins University.
Christopher Ryan is senior fraud solutions consultant, decision analytics, North America, at Experian. He delivers expertise that helps clients make the most from data, technology and investigative resources to combat and mitigate fraud risks across the industries that Experian serves. Ryan provides clients with strategies that reduce losses attributable to fraudulent activity. He has an impressive track record of stopping fraud in retail banking, auto lending, deposits, consumer and student lending sectors, and government identity proofing. Ryan is a subject matter expert in consumer identity verification, fraud scoring and knowledge-based authentication. His expertise is his ability to understand fraud issues and how they impact customer acquisition, customer management and collections. He routinely helps clients review workflow processes, analyze redundancies and identify opportunities for process improvements. Ryan recognizes the importance of products and services that limit fraud losses, balancing expense and the customer impact that can result from trying to prevent fraud.
Jason Parkin is founder, president and chief creative officer of Compose[d], a digital and creative services agency, servicing the top names in Retail, Fashion, Beauty, and Lifestyle.
Mike Cassidy is the head of storytelling at commerce protection provider Signifyd. A former journalist and a retail geek, he covers ecommerce, payments and the way technology is transforming digital commerce.
Bobby Marhamat is the CEO of Raydiant Screen Signage, a digital signage provider that helps businesses turn their TVs into interactive signs that drive sales, improve the in-store experience, and reinforce brand messaging. Prior to joining Raydiant, Bobby served as the COO of Revel Systems where he worked on the front lines with over 25,000 brick and mortar retailers. Bobby has held leadership positions including CEO, CRO, and VP of Sales at companies such as Highfive, Limos.com, EVO2, Verizon Wireless, LookSmart, ServerPlex Networks, and Sprint/Nextel. When Bobby's not spending his time thinking about the future of brick and mortar retail, you can find him traveling, reading, or tending to his vegetable garden.
Mario Ciabarra is founder and CEO of Quantum Metric, a digital intelligence platform that enables modern enterprises to quickly deliver exceptional online experiences.
In 2015, Mario founded Quantum Metric to help enterprises understand where they can improve their digital customer experience. Previously founding and exiting an APM startup which solved where enterprise applications can be improved, Mario saw the natural next step was to solve where the entire digital journey could improve.
Jonathon Hamburg is CEO and Founder of Berkeley Payment Solutions, a leading global payments solution provider which offers fully branded, mass-payment solutions to companies looking to disburse funds to customers, employees and suppliers via physical prepaid cards or virtual real-time payments.
Laura Russell is the Director of Strategy at Adlucent, a performance advertising and analytics agency for large brands and retailers, where she works closely with clients to tackle their business and marketing challenges, advising on how to best leverage data, audiences, and media tactics to drive measurable results. She has over a decade of experience in ad tech, advertising solution development and digital marketing strategy across various industries. She is passionate about creative problem-solving and excels at proactive planning, guiding Adlucent through innovative new solutions and inspiring her team to be “better every day.”
TJ Fox is the president of Verizon Business Markets, a division that serves small and midsize businesses.
Chris Roebuck is Founder and CEO of shoppable video platform Clicktivated.
Rajat Jain is the CEO and founder of The Steel Store, an independent and autonomous marketplace open to and providing significant benefits to producers, distributors, traders, and manufacturers in the industrial materials supply chain. He is responsible for developing and initiating strategies for customers on his platform that create win-win deals. Prior to creating The Steel Store, Raj created and led the building of an ERP system for a Steel Distribution company.
Frank Kenney is Director of Market Strategy for Cleo, a global leader in ecosystem integration solutions.
Liz Armbruester is SVP of Global Compliance Operations at Avalara, automated tax compliance software.
Nick Jordan is founder and CEO of Narrative.io, the enterprise data streaming platform company. Nick founded Narrative in 2016 after spending nearly a decade in data-related product management roles including Yahoo!, Demdex (acquired by Adobe), and Tapad (acquired by Telenor). The author can be contacted on LinkedIn.
Alon Ghelber is chief marketing officer at Revuze, an AI-enabled technology analyzing millions of customer reviews, online opinions, and offline pieces delivering experience-related insights and intelligence for companies to optimize decision making.
Niclas Bergström is CTO at ReadSpeaker, a global voice specialist providing dozens of languages and lifelike voices.
Tyson Stockton is the U.S. Vice President of the Digital Strategies Group at Searchmetrics. Over the past 10-plus years, he has driven success in SEO & Digital marketing in both in-house roles and externally with some of the top online businesses. Over the last 4+ years at Searchmetrics, Stockton has led Fortune 500 companies in utilizing search data to drive SEO and content strategies. Stockton leads the Client Success, SEO & Content Services, Account Management, and Data Services teams at Searchmetrics.
Twitter: @tyson_stockton
Brian Cluster is Director of Industry Strategy, CPG and Retail at Stibo Systems, a longtime leader in master data management.
Bryan Blackmon is a Strategic Supervisor for IN Connected Marketing, an agency steeped in shopper and retail marketing experience and insights.
Courtney Radke is CISO of National Retail at Fortinet. The Fortinet Security Fabric platform secures the largest enterprise, service provider, and government organizations around the world. More than 455,000 customers trust Fortinet to protect their organizations.
Daniel Mayer is the Co-founder and CEO of BeLive, the first of its kind live broadcasting engagement tool. BeLive empowers retailers, SMBs, and other content creators to harness the power of livestreaming. With a global team of more than 30 people in 5 countries, the company has grown its user base nine-fold under Daniel's leadership. Prior to BeLive, Daniel founded numerous other startups in web-based broadcasting and beyond.
Ariel Haroush is the CEO of Outform, a retail innovation agency.
Erich Bertsch is the Vice President of Solutions at CommerceHub, an ecommerce enablement platform for retailers and brands. He has over 20 years of experience spanning technology, supply chain, strategy and operations.
Patrick Jacobs is Co-Founder and Head of Business Development at Immerss, an experiential eCommerce platform that enables online shoppers to connect with a brand’s in-store sales associates via live, shoppable video.
Diaz Nesamoney is founder, president and CEO of Jivox, a company that provides a technology platform for data-driven personalized advertising and marketing. He was previously cofounder, president and chief operating officer at Informatica, which he took from a startup to a publicly-traded company in 1999. Before founding Jivox, he founded Celequest and served as its CEO until early 2007, when the company was acquired by Cognos/IBM. Diaz has a master's degree in computer science from the Birla Institute of Technology and Science in India, and he is the holder of seven technology patents.
Alex Zaccaria is co-founder and CEO of Linktree, a social media bio link tool that allows brands and influencers to share content and page links all on one personalized, easily-customizable page.
When Alex Zaccaria co-founded Linktree in 2016, he never guessed influential names like Gary Vaynerchuk and Chrissy Teigen would be among the 5 million brands, marketers, and creators using it to amplify their brand presence and connect followers to their entire online ecosystem within the fragmented social internet. What started as a fix to Instagram’s #linkinbio limitation has become one of social media’s most valuable tools.
Before Linktree, Alex also co-founded Australia’s leading music and entertainment digital agency, Bolster, where he works with musicians and brands like RedBull and YouTube Music. A budding entrepreneur, he recently launched an innovative content and publishing platform, LNWY.CO.
Ryan Talbott is Chief Transformation Officer, Business Unit Head U.S. Central and Europe at Altimetrik, a leading digital transformation and IT consulting company.
In his role as CTO at Altimetrik, Ryan is responsible for driving business and technology transformation at clients using digital solutions and data in order to drive their business outcomes. Over the course of his career, he has built a track record of developing business and IT strategies, leading high-performance teams, and managing change in large, complex global organizations. Prior to joining Altimetrik, Talbott served in various executive and technology leadership roles at Fiat Chrysler Automobiles and Accenture.
Ryan holds a bachelor's degree in Business Administration from the University of Illinois and an MBA from Michigan State University.
Gavin Bisdee is VP of Marketing at Zynstra, an NCR company. Zynstra is a leading software provider focused at the retail edge, to bring proven virtualization technology with centralized management to the retail industry.
Kathy Kimple is the chief retail officer of FitForCommerce, the digital strategy consulting arm of OSF Digital.
Jim O’Neill is Principal Analyst at Brightcove, the leading online video hosting platform and online video player solution.
Michael Rosenfeld is a Senior Product Marketing Manager at Numerator, a data and tech company serving the market research space.
Janine Flaccavento is senior vice president, media at Merkle, a global performance marketing agency.
Silvia Davis is Global GoTo Market Manager at Boomi, a Dell Technologies business.
Jeff Hudson is Head of Growth & Marketing at LISNR, the most advanced ultrasonic proximity platform.
Bill Watkins is Head of Global Mid-Market & Small Business Sales at Pinterest, the visual discovery engine bringing everyone the inspiration to create a life they love.
Sarah Aitken is CMO at Holler. Holler creates and delivers useful, entertaining, expressive, branded and original visual content that adds texture and emotion to messaging environments.
Melissa Wong is the co-founder and CEO of Retail Zipline, the leading communication and execution platform for retailers, and has over a decade of experience working in retail. Last year, Melissa raised $9.6 million in funding led by Emergence with participation from Serena Williams through her venture firm, Serena Ventures. Her company powers communications for major global retailers including Gap Inc., Lush Cosmetics, the Lego Group, and others and has collectively saved brands millions of dollars by improving communication and execution.
Tom Tovar is CEO and co-creator of Appdome, the mobile industry’s first no-code mobile security solutions platform. Prior to Appdome, Tom served as executive chairman of Badgeville, an enterprise engagement platform acquired by CallidusCloud; CEO of Nominum, a DNS security and services provider that was acquired by Akamai; and chief compliance officer and VP of corporate development and legal affairs at Netscreen Technologies. He began his career as a corporate and securities attorney with Cooley Godward LLP.
Tovar holds a JD from Stanford Law School and a BBA in finance and accounting from the University of Houston.
Brian Lange is the Co-Founder of Future Commerce, a retail media research startup focused on helping eCommerce businesses create strategic vision.
Ford Blakely is Founder, SVP and GM of leading B2C intelligent messaging provider Medallia Zingle.
Tommy Kelly is CEO of eShopWorld, an e-commerce solution whose technology plugs in to retailers’ and brands’ existing domestic infrastructure to enable them to quickly sell in any global market with a truly localized shopping experience. The company manages every aspect of the shopper journey, from customer acquisition to pricing to checkout, returns and customer service, with a combination of flexible technology and experienced teams of experts all over the globe.
Art Goldman is CFO of DK Hardware. Featured in the Best Online Shops 2020 – Newsweek, DK Hardware is one of the largest online home improvement retailers for a variety of hardware manufacturers all over the United States and Canada.
Jim Dempsey is Director of US Business Development and Partnerships at Panasonic North America. Panasonic is a leading technology partner to businesses and governments, at the forefront of everything from electric batteries to smart cities to high-tech stadium experiences.
Jeff Orschell is EY Americas’ Retail and Global Account Leader. EY provides consulting, assurance, tax and transaction services that help solve our client's toughest challenges and build a better working world for all.
Mike Herrick is SVP of technology at Airship, the #1 customer engagement platform for enterprise brands.
A member of the Board of Directors of Numerator, Jared is a recognized expert in the field of retail data analytics after shaping how over 500 consumer goods companies leverage retail point-of-sale data. Prior to co-founding InfoScout (now Numerator), Jared led product, professional services, customer operations, & business development for Retail Solutions.
Matthew Carroll is president and CEO of Ignition Commerce, a certified Salesforce Commerce Cloud integrator that has performed over 80 integrations, known for leveraging proprietary IP and reference architecture to integrate multi-channel ecommerce sites at a fraction of the time
At Ignition Commerce, Carroll is responsible for corporate strategy, product positioning, marketing, business development, and the management of all strategic relationships including technology providers Salesforce Commerce Cloud (formerly Demandware) and Oracle Commerce (formerly ATG). Prior to the founding of Ignition Commerce in 2007, Carroll served as SVP of Business Development for Accretive Commerce where he determined strategy for general and client specific business acquisitions and managed new client sales cycles. Carroll has spent the entire 30 + years of his professional life working within the retail and apparel industries, and the past 20 focused on providing eCommerce solutions, services, and infrastructure for retailers and branded manufacturers.
Shamsul Chowdhury is VP of Paid Social at digital partner Jellyfish. Jellyfish supports and drives digital transformation by providing the right technology, strategy and training.
Charles Carriere is president and co-founder of Scandy, a 3D scanning company.
Charles Carriere is a New Orleans native who attended the University of North Carolina at Chapel Hill where he was a Morehead Scholar. He received his BA in Anthropology. After teaching for a year at the Jakarta International School, he attended the Freeman School of Business at Tulane University, earning his MBA in Finance.
Charles then joined the investment firm of Johnson Rice & Company where he worked as an analyst and institutional stockbroker. He founded Scandy and Entrescan in 2014 as a “side-hustle” and left Johnson Rice in 2017 to work more closely with the companies he started. Charles is married and has four children.
Dhiraj Kumar is a CMO, Board Advisor, and former executive at PayPal and Facebook.
A senior marketing executive, board advisor and digital expert, Dhiraj built a track record in scaling multi-billion dollar businesses and building best-in-class go-to-market functions at high-growth companies such as PayPal and Facebook.
With multi-disciplinary expertise in organizational and P&L management, customer marketing, e-commerce and technology, Dhiraj has driven transformative change in rapidly evolving digital enterprises. He is known for creating a team culture that is centered around the customer, values excellence, fosters diversity of ideas and thrives on a test and learn approach.
At PayPal, he helped re-ignite growth and supported the establishment of the online payments system as a leading brand in North America. Previously, at Facebook he led efforts to establish it as a leading advertising and marketing performance platform in the Americas. Earlier in his career, he held several engineering positions before serving as a senior executive in the advertising research and measurement unit at Nielsen Holdings Plc.
Currently he works with founders, investors and growth companies in shaping go-to-market strategies, advising on technology investments and helping build scalable organizations.
He loves history and is a strong believer in its power to educate and inform. In his spare time, he mentors emerging marketing talent and works with educational institutions on technology applications in improving learning.
He holds a Master in Business Administration with honors from Columbia University, a Masters in Electrical Engineering with honors from University of Minnesota and a Bachelors in Electrical Engineering from Indian Institute of Technology.
Rajiv Nayan is responsible for growing Digitate’s ignio business in the Americas and is based out of Digitate Head Quarter in Santa Clara, California. Rajiv has an accomplished career of more than two decades in the IT services industry, across sales and delivery functions. Rajiv has a degree in mechanical engineering from Delhi Technical University and an MBA from the Rotman School of Management at University of Toronto.
Geoff Webb is Vice President of Strategy at PROS. PROS provides AI-based solutions that power commerce in the digital economy.
Lou Ramery is a recognized leader in brand and loyalty program development and CRM. His professional roles have ranged across senior corporate marketing, agency and consulting inclusive of numerous retail brands. Lou has been Partner & Managing Director, Customer Experience Practice at Accenture Digital, Senior Vice President, CRM for Sears Holdings Corporation where he established the Shop Your Way Rewards loyalty program, Global Head of Marketing at Digitas, Executive Vice President, Marketing & Planning – at loyalty marketing pioneer Brierley+Partners, Vice President, Marketing for PepsiCo, and Vice President, International Marketing & Strategic Business Units at Continental Airlines.
Erik Suhonen is VP Operations and Product Partnerships at Ecwid, the world's most popular “add-on store builder” for SMBs.
Amit Shachak is an experienced technology and product leader with vast experience and passion for building organizations and great products. He currently serves as head of video for Cloudinary. An experienced leader, Amit has vast development, management and product experience in different technologies and platforms, leading complex projects from idea to production, in start-up companies and in global organizations.
Benjamin Finzi is managing director with Deloitte Consulting LLP, and co-leads Deloitte’s Chief Executive Program. He is based in New York City and can be reached at bfinzi@deloitte.com.
Mar Brandt is Senior Vice President at AppsFlyer, the global leader in mobile attribution.
Mike Kasperski is Senior Vice President, Automation at enVista, a leading global software solutions and consulting services firm enabling enterprise commerce TM for the world’s leading manufacturers, distributors and omni-channel retailers.
Ran Ben-Yair is Co- founder & GM of of location intelligence technology company Ubimo, a Quotient company.
Craig Reed is SVP of Global Trade at Avalara, an automated tax compliance software provider.
Brian Kilcourse is a recognized thought leader on how businesses innovate to deliver differentiating and sustainable value through the power of information. Brian is a managing partner at Retail Systems Research LLC (“RSR”), a company focused on helping companies develop winning strategies with its industry leading research focused on the extended retail industry. At RSR, Brian has authored studies on digital commerce and “omni-channel” strategies, business intelligence & analytics and the value of “big data”, pricing strategies, cross-channel fulfillment, supply chain strategies, mobile technology in Retail, and consumer data privacy & security, among other topics.
Before co-founding RSR in 2007, Brian was President & Chief Executive of Retail Systems Alert Group, a B2B media company focused on the retail ecosystem. He is currently a member of the Executive & Advisory Board of UK-based IORMA (International Omni Retailing Markets Association).
Brian holds a BA degree in Management from St. Mary’s College of Moraga, CA.
Rish Sharma is CEO of Mallama, a D2C men’s skincare brand.
Christian Floerkemeier is CTO, VP of Product and co-founder of Scandit. Scandit's award-winning mobile computer vision software enables barcode scanning, text and object recognition for enterprise apps and delivers real-time insights through AR overlay.
Melissa Sargeant is CMO of Litmus. Litmus helps email marketers work more efficiently, catch costly errors and accelerate campaign performance.
Mike Roberts is the Chief Creative Officer at Green Room Design, a brand and retail design consultancy.
Stephanie Geno is the SVP of Marketing for Innovid, an online advertising technology company that offers services used by advertisers and publishers for the distribution and management of digital ads.
Scott Silverman is the co-founder of CommerceNext, a community of retail marketing executives committed to helping their peers grow and succeed. A veteran of the online and multichannel retailing, he has been active in the industry since 1999 and is passionate about digital retail and the innovation driving the industry. He is also the co-founder of the Global E-Commerce Leaders Forum, a community and conference for cross-border and international ecommerce. Silverman spent ten years as Executive Director of Shop.org until 2010. During his time at Shop.org, he co-invented “Cyber Monday” in 2005.
David Gibbons is the director of marketing at Adorama. He has been involved as a marketing professional for over 20 years. His background includes significant experience with working with brick & mortar and e-commerce retail brands like Party City, Spencer’s, Spirit Halloween, Toys R Us, and Adorama. David believes strongly in putting the customer first when it comes to marketing, utilizing input from customers to understand their needs and positioning the brand to help solve them.
Danilo Dotlic is the customer success manager for Mitto, a leading provider of global omnichannel communications solutions.
Ronit Eliav is the chief marketing officer at Nexite, the pioneering data platform for real-time in-store intelligence. In her role as CMO, Ronit is responsible for ensuring that Nexite’s solution continues to reflect the ever-evolving needs of the retail industry and deliver value to its customers. She also manages account-based marketing strategy and execution from brand awareness through product, content, and digital marketing.
As an experienced marketing professional, Ronit is proficient in product and content marketing, media & AR relations, and digital demand generation. She has a successful background developing, managing, and executing creative and strategic marketing campaigns, as well as communications for B2B and B2C channels. Prior to her role at Nexite, Ronit served as the VP of Strategic Marketing at Bringg. During her time there, she brought new products to market and played a major role in branding the company to unicorn status. Before Bringg, Ronit was the Director of Product & Content Marketing at Panaya. Her achievements include receiving Gartner and Forrester analyst recognition within one year of product launch and increasing website traffic by 10x in less than a year.
Uri Arad is co-founder and VP of product and research at Identiq, the anonymous verification network.
Ali Amarsy is senior vice president, global product strategy lead, Publicis Commerce. In his current role, Ali Amarsy is responsible for shaping the commerce offering in 20+ global markets. He works closely alongside partners such as Google, Amazon, Facebook and Snap to help Publicis Groupe clients achieve stronger commerce outcomes.
Scott Galit, is the CEO of Payoneer, a leading online payments company transforming the way businesses send and receive cross-border payments. Scott was the founder and CEO of Solspark; SVP/General Manager of First Data Prepaid and EVP at Meta Payment Systems. Earlier in his career he was an investment banker at Donaldson, Lufkin & Jenrette. Scott was also a founding board member of the NBPCA.
Norm Chait is Director, Out-of-Home Product/Sales, at Quotient.
Dave Bruno is director of retail market insights at Aptos, a global retail solutions provider to more than 1K retail brands.
Dan Villalpando is a partner at real estate-focused law firm Cox, Castle & Nicholson LLP. His practice focuses on retail development and commercial leasing. Commercial developers look to Dan for his counsel on all aspects of shopping center development, including the acquisition and disposition of commercial real estate and the negotiation and drafting of development agreements, reciprocal easement agreements, declarations and major tenant leases. He can be reached at dvillalpando@coxcastle.com.
Proximity Insight CEO Cathy McCabe has spent her entire career in global retail and as an innovator in technology. She is passionate about bridging the gap between digital and physical experiences by connecting, inspiring and nurturing businesses and their customers. Cathy started her career on the shop floor with W.H.Smith and Arcadia and moved from stores to retail operations to tech. Cathy was previously CIO at Jaeger and VP of Customer Technology and Payments at Burberry.
Matt joined Soprano in 2013 to create and lead Soprano’s global marketing efforts across all regions, including Asia, Australia, Europe, LATAM and the US. He is a member of Soprano’s senior leadership team and helps shape and execute Soprano’s product marketing strategy globally.
Matt is a results-driven marketing leader with 15 years of experience deeply involved in the mobile messaging industry, with roles in leading U.S. hardware, telecom and software firms. His global leadership roles spans across multiple functional areas, including senior leadership roles in marketing and product management. Matt’s broad range of subject matter expertise in the mobile communications industry includes cloud-based enterprise communications technology, device hardware and software, network-based wireless messaging, voice-over-IP services and global Internet of Things (IoT) network connectivity.
Prior to Soprano, Matt spent nearly 10 years as a B2B product management and product marketing professional with leading mobile industry firms, including Nuance Communications, Tegic, America Online and AT&T. Matt has also founded and ran two successful small businesses, and he holds an MBA from the Terry College of Business, University of Georgia and a B.A. in Philosophy from the University of Colorado. He lives and works in Seattle, Washington.
Sherry Zhao is the digital marketing manager of CouponBirds. She is responsible for developing, implementing and managing marketing campaigns of CouponBirds. CouponBirds Seedling Project is one of CouponBirds' give back to community campaign.
James Glover is the co-founder and CEO of Coherent Path, an email marketing optimization and email personalization solutions provider.
Beth is an entrepreneur, journalist and author, named by Inc Magazine as one of the top branding experts in the world. As managing partner of Main & Rose, an award-winning strategic branding agency, she advises a range of global clients. She has spoken about media, retail, hospitality and philanthropy landscapes to audiences at Google, Harvard, Capitol Hill and more. She sits on the Pacific Council for International Policy, The Forbes Council For Young Entrepreneurs, and is an advisor to the United Nations Universal Declaration of Human Rights Project.
Jared Cook has over 18 years of experience in education, customer, community and corporate strategy, including consulting leadership for high growth enterprises. Mr. Cook holds a BA at Brigham Young University and a MBA at the University of Utah. He began his journey as Docebo’s Vice President of Customer Experience in September 2020. Mr. Cook believes in over promising, and over delivering in all that he does, specializing in the customer’s experience.
Liran Bar serves as Vice President of Business Development at Hailo, a global leader in AI chip development. Liran has two decades of experience in the semiconductor industry, with senior positions at several multinational companies, including CEVA (a licensor of vision DSP and AI cores), Altair Semiconductor, (provider of single-mode LTE solutions), and DigitalOptics Corporation (DOC), (worldwide leader in Micro-Optics). Liran’s extensive contribution to Israeli startup TransChip helped paved the path for its acquisition by Samsung in 2007. His deep understanding of business planning, startup growth, and product marketing prepared him for his leading role in the launch of Hailo’s deep learning processor, the Hailo-8™, which is now being sampled by major OEMs and Tier-1 suppliers across the globe. Liran holds a B.Sc in Electrical & Computer Engineering from Ben Gurion University of the Negev.
Gregg Ostrowski is regional chief technology officer at AppDynamics, an application performance monitoring and management platform.
Gregg is a senior executive and thought leader with over 20 years’ experience in leadership positions for companies like Research in Motion and Samsung. He has worked with many F1000 customers, Government Agencies and partners on digital transformation, mobility application deployments, DevOps strategies, Analytics and high ROI business solutions.
Jeff Snyder is the founder and chief inspiration officer at Inspira Marketing Group, an experiential marketing agency headquartered in Norwalk, Conn., with offices in New York City, Chicago, and Los Angeles.
Subbu Varadarajan is Founder and Chief Product Officer of Zycada Networks. He has nearly 20 years of deep tech industry experience, including engineering roles at Akamai, Cisco and Alcatel-Lucent. Varadarajan is credited with creating the world’s first WhiteHat Botnet. Historically, Botnets were used by malicious hackers to breach corporate data and sabotage cloud services. Varadarajan leveraged the power of Botnet technology for helping enterprises and cloud services enhance security and improve performance. As Founder of Zycada, he harnessed that vision to develop an innovative platform employed by numerous Fortune 1000 eCommerce and streaming companies, accelerating more than 120 billion transactions to date. He has authored 20+ patents and has written several publications on network security, bot management and performance.
Angie Amberg is the Vice President of Communications at Cardlytics where she leads its global communications efforts across the U.S., UK, and India. Angie brings more than 20 years of experience delivering marketing communications strategy through media relations, executive thought leadership, employee readiness, issues management, social media, and corporate branding.
Angie joined Cardlytics from Truist, formally SunTrust Bank, where she managed the internal and external communications team for the Consumer Segment, comprised of Consumer Banking, Private Wealth Management, Business Banking, and Mortgage. Earlier in her career she spent more than five years at Fleishman-Hillard, working to drive brand awareness and consideration for some of the top brands in the country including AT&T, ConAgra Foods, Enterprise Rent-A-Car, General Motors, and Papa John’s.
Angie earned her BA in Marketing from McKendree University and her MBA from Washington University in St. Louis. She currently resides in Atlanta, Georgia.
Mr. Gary Moskovciak is the Senior Vice President — Americas of SML Group and is mainly responsible for overseeing the business and operations in North America and South America regions. Mr. Moskovciak has over 24 years of experience in finance, business development, operations, and sales.
Mehdi Daoudi is the CEO of Catchpoint, a provider of digital experience intelligence.
Amanda Nichols is senior manager, retail, hospitality, and food service practice at UKG (Ultimate Kronos Group), a leader in workforce management and human capital management cloud software solutions.
In her role, Amanda has a keen eye on tracking and identifying trends that will shape the future of work. She regularly works with both clients and prospects to improve their workforce management and employee engagement strategies by mapping trends to business objectives.
David Wilkinson is president and general manager for retail at NCR Corp., a leader in banking and commerce solutions, powering incredible experiences that make life easier.
John Federman is CEO of JRNI, a company designed to facilitate powerful personalized experiences that increase conversion and revenue, customer loyalty, and lifetime value, both in person and remotely. Companies rely on JRNI’s scheduling platform to deliver personal actions across touchpoints – appointments, events, queuing – and optimize resources to deliver superior quality experiences. Their newest suite of services works to support businesses during the COVID-19 pandemic.
Shashin Shah is CEO of Pimcore Global Services – A Happiest Minds Company. Pimcore is an open-source platform for product information management (PIM/MDM), digital asset management (DAM), content management system (CMS), and eCommerce. In his over 20 years of experience, both globally and in the US, he has managed large enterprise clients through strategizing, operating, consulting, and carrying out implementations worth USD 100M+ via global delivery models across several industries.
Martin Rand is the CEO of Pactum, an AI-based system that helps global companies to autonomously offer personalized, commercial negotiations on a massive scale.
Praveen Kanyadi is the co-founder and VP of Product at Groupe.io, an all-in-one employee app that connects your entire workforce.
Lewis Carr is the senior director, product marketing and management, Actian, a computer software company with primary focus on hybrid data management, integration, and analytics.
Oz Etzioni is CEO of Clinch, an AI-powered omnichannel personalization technology platform.
Genelle Kunst is the Americas Head of Marketing for dotdigital, an online marketing company.
Jim Brear is the CEO of Zycada, a platform that enables the fastest online shopping experience in the world, by leveraging the power and scale of bot technology.
Brandon Ginsberg is the CEO of ApparelMagic, the industry’s top apparel management software favored by multinational fashion brands and niche labels alike. Under Ginsberg’s leadership, ApparelMagic provides powerful end-to-end business solutions to apparel companies worldwide.
Though Brandon Ginsberg is recognized today as a leading expert at the intersection of fashion and technology, his background is not your typical executive success story. It begins in high school when he started working for ApparelMagic at just fifteen years old.
As a young teenager, Ginsberg offered tech support to ApparelMagic’s founder, John Murphy. Ginsberg’s enthusiasm and tech-savvy did not go unnoticed. When Ginsberg turned seventeen, Murphy tapped him to help revamp their legacy software, an easy decision given Ginsberg’s coding proficiency and knack for providing sound strategic counsel at a young age.
Chris Butler is the President of Advantage Digital Commerce, a group that provides an essential set of services and solutions for finding growth opportunities and uncovering efficiencies in today's complex, multiplatform marketplace.
Andrew Witkin is the founder and CEO of StickerYou, a global, e-commerce leader in custom-printed, die-cut products that empower consumers and businesses to create high-quality materials for personal expression, marketing, and packaging.
Jonathan Kowalski is the global head of sales, brand partnerships for TheSoul Publishing, an independent digital studio that produces enjoyable, informative and inspiring original content for a global audience.
Dijam Panigrahi is the co-founder and COO of Grid Raster Inc., a leading provider of cloud-based AR/VR platforms that power compelling high quality AR/VR experiences on mobile devices for enterprises.
Kelli Harrison is VP of Global Account Management at Sitel Group, a business process outsourcing solutions provider.
She joined Sitel Group in February 2000 and previously served in operations, customer experience, and project management roles, where she led functional responsibility for business execution and process improvement. Kelli has over 25 years of experience in BPO.
She holds a degree from the University of Minnesota, is PMO certified and holds business certification in communications and business development. Currently, Kelli lives in Tampa, Florida after spending 4 years with Sitel Group in Europe.
From developing content strategy and writing educational articles to building project proposals and managing market studies, Trevor is active throughout TSG’s business.
As the Director of Market Intelligence, Trevor manages TSG’s full-service intelligence gathering group that studies the global payments space. This group combines the firm’s collective expertise with robust research techniques to provide clients with key insights that inform decisions. Trevor’s role spans sales proposals, project oversight, marketing efforts, and team mentorship. Trevor’s material has been in front of U.S. government officials, international merchant acquirers, and Fortune 500 payments companies.
TSG’s clients leverage the Market Intelligence team for a variety of capabilities such as surveys, SWOT analysis, market sizing, software vendor research, and international market profiles. Additionally, this team produces wide-reaching thought leadership whitepapers through TSG’s eReports Subscription service as well as timely articles, infographics, and webinars for the payments community.
Prior to working at TSG, Trevor had internships within the marketing departments at TD Ameritrade and point-of-sale software provider, QuikServe Solutions. Trevor graduated cum laude from the University of Nebraska Omaha, receiving a Bachelor of Science degree in business administration with a concentration in marketing. Trevor has assisted the Electronic Transactions Association on multiple educational initiatives and has been a member of various committees at the association. Trevor resides in Omaha and enjoys spending time with family.
Dr. Frauke Wolf is the Product Strategy & Development Manager at eShopWorld, an e-commerce solution whose technology plugs in to retailers’ and brands’ existing domestic infrastructure to enable them to quickly sell in any global market with a truly localized shopping experience. Dr. Frauke Wolf has over a decade of experience in the tech sector and holds a PhD in Innovation Management.
Sudip Mazumder is Head of Retail, North America at digital consultancy Publicis Sapient.
Sudip leads the Publicis Sapient’s Retail business in North America. He advises clients on growth and go-to-market strategies, consumer experience and commercial effectiveness programs in the digital business transformation space.
For over two decades at Publicis Sapient, Sudip has delivered multi-million-dollar digital transformation engagements for multiple Fortune 500 clients. For these clients, Sudip helped in developing and employing agility-at-scale techniques to improve productivity, quality, morale and time-to-market.
Sudip holds a degree in Mechanical Engineering from Indian Institute of Technology Kanpur and an MBA in General Management from Chicago Booth.
J. Garth Pickering is the Sr. Vice President of Managed Services at Redwood Logistics, which has been providing solutions for moving and managing freight for more than 18 years. The company's diverse portfolio includes digital freight brokerage, flexible freight management, and innovative platform services that simplify the integration of disparate supply chain technology.
Gina Bibby, partner in the corporate team at the international law firm Withers, regularly advises clients in the technology, fashion and fashion technology verticals, helping them protect their innovation through commercial agreements, and patent, trademark and copyright procurement and litigation. She also leads the firm’s global fashion technology practice and routinely handles matters involving data privacy, e-commerce, intellectual property and technology licensing, and intellectual property counseling.
Carlos Aragon, Vice President Client Success, has been with Ipsos since 2012, managing a variety of custom and tracking programs in mystery shopping, customer experience, and brand health for clients in the technology, telecom, financial services, retail, and automotive sectors.
Carlos leads a team of experienced research consultants who seek to maximize the business impact and influence of their clients.
Mike Chin is the Senior Vice President of Client Services for Rakuten Advertising, managing affiliate and performance solutions with a focus on the US retail sector. Prior to joining Rakuten Advertising, Chin advanced through multiple roles over a nine-year tenure at Macy’s, culminating in his role as Group Vice President of Digital Media. In addition to leading affiliate, paid search, SEO, display, and social media at Macy’s, he also launched the company’s first retail media offerings in the form of both sponsored products and onsite display. Before Macy’s, Chin served in a variety of roles at a competitive affiliate network on both the advertiser side and on the publisher side.
Afshin serves as President of Merchant Solutions at Paysafe, bringing over two decades of leadership experience in payments. In his role, Afshin is charged with leading one of Paysafe’s key business units, customized payments solutions for merchants and partners across North America, Europe, and Latin America.
Prior to joining Paysafe, Afshin held the role of President and CEO of New York City-based Cynergy Data until its merger with Atlanta-based Priority Payment Systems (NASDAQ: PRTH), where he served as President of the combined companies until January 2020. Under his leadership, Priority Payment Systems developed into one of the largest independent payment processing companies in America, serving over 200,000 merchants and eventually going public in 2018.
Earlier in his career, he was instrumental in the formation of iPayment, Inc. (NASDAQ: IPMT), where he served as Executive Vice President and General Counsel from the company’s founding in January 2001, through December 2011. During his tenure, Afshin’s contributions have helped to lead the organization through various capital raises, an IPO, a leveraged buyout, and several restructurings in its ownership.
Afshin holds a Bachelor of Business Administration (BBA) degree from Emory University’s Goizueta Business School in Atlanta and a Juris Doctor (JD) law degree from the University of Miami.
Caitlin Filmer is the Head of Customer Success at Ad-Lib, a digital creative tech and service business.
Vadim Rogovskiy is a serial tech entrepreneur and investor with deep roots in mobile tech and enterprise software. Founded AdCenter, Clickky, and 3DLOOK — an LVMH-awarded company that transforms fashion retail and manufacturing industries by providing contactless real-time body measurements and size recommendations to end consumers.
Harry Thakkar is Partner at Avatria, a digital commerce firm that builds innovative commerce solutions to help customers reach their full potential.
Brian is the CEO of Gooten- a globally distributed production and logistics company transforming how online brands manufacture and fulfill merchandise to their customers. As a “big picture” thinker, Brian elevates the organization through pivotal leadership and strategic direction while aiding in the expansion of financing, hiring, and global initiatives.
Before Gooten, Brian gained experience in the accounting and finance industries, previously serving as the Chief Financial Officer of Buzz Points, Inc. At Gooten, Brian maintains an entrepreneurial perspective by which he views every challenge as an opportunity. He solves problems by curating and motivating an inspired, highly skilled cross-functional team to ensure the seamless executions of processes by devising and formulating business strategies and creating short-term goals and long-term objectives. Brian holds a Bachelor of Business Administration in Accounting and Finance from James Madison University in Virginia and an MBA from the Darden School of Business at the University of Virginia.
Fara Alexander is the director of brand marketing for goTRG, the leading returns management platform that offers turnkey software, reverse supply chain, and reCommerce services to retailers and manufacturers. Prior to joining goTRG, Fara was the founder and CEO of ReturnRunners, an on-demand consumer app that facilitated a seamless returns experience and streamlined returns consolidation on behalf of 80+ local and multichannel brands. ReturnRunners was selected as a finalist at the Future of Logistics Tech Conference in 2018 and was recognized as one of Chicago’s 50 startups to watch in 2019. Fara is an alumna of Chicago’s WiSTEM and UBS/Rent The Runway’s Project Entrepreneur accelerator programs. In 2022, Fara was recognized on Retail Touchpoints’ 40 Under 40 list.
As COO, a role created for him, Stefan leads PPRO’s operational and organizational expansion. He’s responsible for helping to formulate company strategy and then translating that strategy into action. To make this happen, he works closely with PPRO CEO Simon Black and the company’s international offices. Stefan joined PPRO in November 2018. Before that, he held senior positions at Siemens and HP Enterprises in the USA. There he gained wide-ranging experience in implementing business transformations. He also served as Chief Strategy Officer for Diebold Nixdorf, where he managed significant acquisitions and divestitures.
Richard Jones is the chief marketing officer at Cheetah Digital, a cross-channel customer engagement solution provider for the modern marketer. He oversees a global team that is responsible for all aspects of the brand, demand generation, digital marketing, corporate communications, and sales development. With more than 20 years of marketing, sales and strategy experience, Jones was previously the CEO of Wayin, a global leader in zero-party data collection and activation. There, he helped many of the world’s leading brands such as Daily Mail Group, NHL, Bauer Media, Vodafone, Priceline.com, Reckitt Benckiser, Air New Zealand, and Manchester City FC create zero-party data strategies.
Callum Campbell is the CEO of Linnworks, a leading SaaS commerce platform that works with brands like Ford, Casio, Belkin and Ten Thousand. As CEO, Callum is responsible for ensuring Linnworks empowers brands to grow their business online. Prior to becoming Linnworks CEO in 2017, Callum founded Autonative, a global automotive ecommerce software and services business, where he currently sits as a board member.
Callum earned a first-class honors degree in Mechanical Engineering from the University of Bath. Through Linnworks’ partnerships with leading global marketplaces including Amazon, eBay, Alibaba, Google and Facebook, Callum champions the vision of Total Commerce and the need for brands and retailers to be set-up to sell to their customers wherever they choose to purchase.
CTO and Co-Founder of Jscrambler, Pedro Fortuna has extensive experience in academia and as a security researcher. Pedro has co-authored several application security patents. He is an active member of the AppSec community, contributing to OWASP and regularly speaking at events such as OWASP AppSec USA, DEFCON, and BSides SF.
Forty-plus years leading large operations in manufacturing, technology. Founded, established, divested and acquired several businesses in the TTA-Transitair group of companies. Led international consortia in large infrastructure projects and workforces of several thousand. Education: MBA, IIT Chicago; B. Tech, Indian Railways Institute of Eng.
Ofer Fryman is the CEO and co-founder of Syte. Before venturing into tech entrepreneurship, Ofer worked at Hewlett-Packard, Shuntra, Jungo, and Microsoft, bringing with him 22 years of passion in machine learning and deep learning.
Kashyap Deorah is founder and CEO of HyperTrack, the live location cloud for deliveries, visits, and rides. Hundreds of retail, service, and ecommerce companies from every inhabited continent use HyperTrack to power operations efficiency, field productivity, customer experience, and financial payouts. Deorah is a four-time founder who previously sold companies to OpenTable and Future Group. He is also a best-selling author and investor.
Michele Szabocsik is the vice president of marketing at BlueConic, a customer data platform that liberates your data so you can activate your most valuable marketing asset — your first-party customer data.
Terrence Fox is Director of Strategy at iAdvize, the only conversational platform dedicated to building genuine relationships at scale.
As a semi-professional endurance athlete, I thrive in challenging environments and live to push boundaries. To say this attitude spills over into my work would be an understatement. My time as a trusted consultant for worldwide Hospitality Executives at TripAdvisor and marketing innovator for global Enterprises at HubSpot created a fascination with brand saliency and consumer perception.
2020 has tasked retail brands with differentiating through unique experiences, and I’m excited to run this race with you.
Michelle Carter is a leader within Mastercard’s Data & Services business unit, overseeing renewal and cross-sell sales, as well as global sales of the Test & Learn solution.
Durk Stelter is CRO of Linc, the award winning customer experience automation platform working with brands such as Levi’s, Vineyard Vines, and GoPro.
Wayne White is the Chief Information Officer at ResultsCX. Wayne leads the IT functions for ResultsCX SupportPredict product offering suite, and brings a spectrum of experience from more than 25 years in technology. Wayne’s core areas of expertise include the development of new IP and network designs, processes, products, and tools to enhance business solutions and client offerings. Along with servicing Fortune 100 and 500 clients, Wayne has also solutioned for state and federal government organizations. He is particularly skilled in network, systems, analytics, and security as well as data center infrastructure, storage, and disaster recovery. Wayne is also the 2020 recipient of the Colorado CIO of the Year® ORBIE® Award.
Jan Soerensen is the general manager of North America at Nosto, an AI-powered commerce experience platform. He spends most of his day working with the teams in New York and Los Angeles to increase visibility of Nosto in the North American market. Previously Jan led the customer success team at Nosto, and has intimate knowledge of personalization as well as the wider ecommerce ecosystem.
Michelle Wildenauer, senior vice president of strategic services, leads loyalty and customer engagement strategy at The Lacek Group, a specialist brand company of Ogilvy.
Thomas Fandrich is the co-founder of quanitlope, an agile insights software transforming the speed, complexity, and quality that hinders traditional market research.
Combining vast industry knowledge and a natural leadership ability, Kathy Bryan has become an expert in the digital marketing space. She has worked at both global and boutique advertising agencies with Fortune 100 clients in the hospitality, travel, mortgage, education, finance and retail sectors, including US Airways, Circle K, Lincoln Technical Institute, Choice Hotels International, TIAA, Amtrak and the Mortgage Bankers Association. Throughout her career path, Kathy gained strong B2C and B2B expertise via integrated marketing, brand management, demand generation, content marketing and client services. As the Chief Marketing Officer at Digital Media Solutions (DMS), Kathy takes the lead on all aspects of corporate marketing and communications for DMS and its brands, including DMS Insights – an approved Google News publisher, which she built out from scratch. Under her leadership, Kathy and her team have successfully reduced marketing expenses while scaling results.
As General Manager, Colby oversees the Influenster community and content acquisition services for Bazaarvoice.
With over 15 years of experience operating media divisions and digital properties, Colby has a track record of launching profitable enterprises, building brands, and growing audiences. He spent the past nine years at Disney, most recently as Senior Vice President and General Manager. In this position, Colby led the digital and streaming charge for the brands of Walt Disney Television, which include the ABC network, Good Morning America, FiveThirtyEight, Marvel, and Disney Channel. Prior to that, he served as Senior Executive Producer with CBS Television, overseeing five hours of live daily television coverage for a local affiliate. Colby’s career began in Silicon Valley as “Employee #12” at (then startup) IntApp, which provides cloud-based solutions for professional and financial services.
Colby earned his MBA from UCLA Anderson and his undergraduate degree in Economics from Stanford University.
Mike Perekupka is the Director of Product Marketing at Sidecar. He specializes in data, technology, and retail. He is an expert in statistics and mathematics, and guides retail marketers in strategies and best practices for data-driven decision making.
Manish Chowdhary is the founder and CEO of Cahoot, a peer-to-peer order fulfillment network where merchants collaborate to increase their sales and margins by offering profitable one-day and two-day free shipping to customers nationwide without spending a penny more than the economical ground shipping.
Manish is an innovator, thought leader, and a highly sought after speaker for all facets of e-commerce. Manish has founded multiple industry-leading companies starting from his dorm room at the University of Bridgeport, CT. Manish’s specialties include e-commerce strategy, business methods innovation, supply chain and logistics optimization, and he holds 10 U.S. patents. He has been featured in The New York Times, Internet Retailer, and many other leading publications. Manish’s mission in life is to positively impact millions of lives through technology and leave the planet in a better state than when he arrived.
Manish is a 40 Under 40 Competition Winner and holds an Honorary Doctorate, the highest honor from his alma mater, University of Bridgeport, CT.
Kristen Groh is a senior partner at Prophet, a growth consultancy, specializing in digital transformation strategies that guide brands toward uncommon growth and exceptional relevance. Kristen has built her career on the combination of deep client-centricity and hands-on practical experience, working in digital product, marketing, technology and design. She has worked with a range of retail brands including Estée Lauder, Aldi, Unilever and SC Johnson.
Lisa Kalscheur is chief marketing officer at Kibo, a cloud commerce solutions provider.
Melissa recently joined CI&T as Retail Industry Lead after two years in merchandising strategy at Target, six years covering omni-channel, e-commerce, and social commerce at Gartner, a short tenure in pharmaceutical market research, and the completion of a Kellogg MBA. She is a retail futurist whose methodology is rooted in cross-industry consumer insights and innovation. She measures her success by how far out of the box she can inspire a client’s customer-centric solutions.
Over the last 20 years, Bill Bloom has established himself as an innovator and business builder - disrupting established industries, driving growth and profitability through operational, creative, and sales excellence.
In 2016, frustrated by traditional market researches slow, expensive and outdated methods, Bill determined to reinvent the market research industry/ FastFocus was launched in February 2018 to deliver qualitative and quantitative research, faster and cheaper than traditional solutions.
Bill’s innovations include award-winning 3D digital games for Disney, launching the first digital brand for Unilever, and the development of AI powered talent mining systems for the FBI.
In 1997 Bill partnered with Disney Interactive to lead the development of their first interactive 3D adventure game, Aladdin’s Mathquest, starring Robin Williams. Released in 1998, Mathquest was the industries’ first major hit, selling over one million units and establishing Disney as a market leader.
In the early 2000’s – while heading the New York office of Agency.com, Bill led the creation of the first digital brands for Unilever, Sirius Satellite Radio, Merrill Lynch, Sprint, McKinsey, Gucci, Colgate and the Food Network.
In 2011 the FBI needed to effectively deploy expertise to win the escalating battles against cyber banking fraud and terrorism. Over the next two years Bill and his team developed a SAAS deep learning system that enabled the FBI to identify and deploy mission critical experts 30% faster.
Benjamin graduated from Polytechnique and the London School of Economics, he worked in management consulting in London before turning to entrepreneurship. Passionate of tech and e-commerce, he founded Vinify (a Pandora-like wine-cellar app) before co-founding Seelk with the ambition to build the most advanced retail-medial technology and solutions for brands on Amazon.
Benjamin is an active member of the Paris start-up ecosystem, being board member of AngelSquare Impact and investor in companies like Slite and Bubble.
Partner at Morgan, Lewis & Bockius LLP
Andrew Furman serves as Senior Vice President of Sales at Outbrain overseeing North America. Outbrain is a digital native advertising company at the center of the feed discovery innovation.
In his current and past roles, Andrew consults brands, agencies, and publishes on how to successfully execute digital content marketing strategies and initiatives. Andrew has over 20 years of advertising sales and sales management experience, which includes over six years at FOX in both NY and Chicago. Andrew graduated from Indiana University School of Business with a BA in Marketing/International Business and received an MBA from Baruch Zicklin School of Business in NY. Andrew resides in Chicago with his wife and twin children and is an avid skier.
Prior to founding Beekeeper, Cris worked for Accenture on high profile international projects in the field of IT Strategy for the financial and public sectors. Cris studied Chemical Engineering and got his Ph.D. in Electrical Engineering, both at ETH Zurich. Before moving to beautiful Zurich, Cris was born and raised in an entrepreneurial Swiss-Mexican family in Mexico City.
Nate Burke founded Diginius in 2011. He is known as an early e-commerce pioneer and entrepreneur. He launched his first internet business in 1997 and is a two-time nominee Ernst & Young Entrepreneur of the Year. He has a BA in Computer Science and an MBA from the University of Alabama.
Mo Cheema is the Director of Solutions Design and Implementation at Position Imaging. He is working on the design of retail e-commerce last-mile solutions using the iPickup platform. He also had a highly influential career at UPS, where he spearheaded several new product and business concepts, developed a strategically aligned product road-map to streamline the global last-mile delivery for drivers, and routinely engaged with the senior-level executives to influence investment decisions.
George Meek is CEO of InPlayer, a leading monetization and subscriber management platform with over 700 customers worldwide. George has almost two decades of experience selling broadcast technology and almost as long operational experience in scaling high-growth technology companies.
Jeanae DuBois, Chief Marketing Officer, Bitwise Industries
Jeanae DuBois is an accomplished marketing and branding leader with 20+ years in the industry. She joined Shift3 Technologies, a Bitwise Industries company, in September 2019. Now as CMO, she oversees global marketing strategy and a 30+ member integrated marketing team that executes on inbound and outbound marketing, campaign execution, branding, client development, public relations, corporate and community events and internal sales enablement.
Prior to joining Bitwise Industries, Jeanae held multiple executive-level marketing positions, such as Chief Executive Officer and Executive Vice President with multiple mid- to large-sized advertising and marketing entities. Her first position she accepted out of college was with a fledgling marketing company which she helped grow in the span of eleven years. Jeanae herself grew and excelled from a client services executive to eventually Executive Vice President. During her tenure, that organization saw exponential growth becoming a recognizable market leader and expanded to four locations statewide.
Jeanae received her Bachelor of Business Administration (BBA) focused in Marketing from California Polytechnic State University-San Luis Obispo.
Bryan Palma is senior manager of industry and solutions at Kinaxis, a supply chain management and sales and operation planning software company.
Tina Wilson is EVP of Media Analytics & Marketing Effectiveness for Nielsen, a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.
Lane Harbin is the Director of Marketing at Campaign Monitor. She has spoken on the topics of technology, diversity, negotiation, and marketing at various events.
Robert Passikoff is the founder and president of Brand Keys, Inc.
Jay Purohit tries to comprehend tough concepts and puts them like butter on the bread for you to relish. He is a Digital Marketing Professional at Acquire with a keen interest in reading, researching, and sharing insights about trends in the field of Search Engine Optimization, SaaS, and Customer Experience. Passionate for Travel, Sports, and Content Marketing.
Justin Sears is the Vice President of Product Marketing at Lucidworks.
Julie Knox is the CEO at Jigsaw Research USA.
Warren Wills is a strategy principal in the Retail & Consumer Products practice at North Highland, a change and transformation consulting firm.
Tom Fricano is the Practice Director of Strategy and Consulting at PossibleNOW. With more than 25 years of experience, Tom assists clients with customer experience, preference management and consent initiatives through advisory and strategic consulting, technology expertise and project to product to implementation roadmaps.
Guy Bloch is the CEO of Bringg, a platform that helps companies scale up and optimize their customer experiences and logistics operations.
Gillan Hawkes is the vice president of product and analytics at 6 River Systems, a wall-to-wall fulfillment solution provider. Gillan leads product development and management as well as digital strategy and operations to improve B2C and B2B customer acquisition and experience. She has 12+ years of experience working at large retailers including Staples, The Home Depot and Marks & Spencer.
Eric Prugh is GM, Developer Platform at Ironclad. Ironclad is the No. 1 contract lifecycle management (CLM) platform for innovative companies. In his role, he will be building out the Clickwrap Transaction Platform and the API strategy behind the Digital Contracting platform at Ironclad.
Brian Anderson is the CEO, founder and product architect of Nacelle, a headless commerce platform that works with online retailers to implement innovative solutions to successfully scale and grow. Nacelle has helped brands like Something Navy and Barefoot Dreams manage high traffic volumes, significantly increase conversion rates and improve product discoverability.
Charlton Monsanto is Executive Vice President, Digital Customer Experience at Capgemini in North America. He held multiple leadership roles at LiquidHub prior to its acquisition by Capgemini in 2018, where he was responsible for developing and implementing the firm’s technology strategy and operations. Charlton applies his experience in technology management consulting, IT functional leadership, marketing, and strategy formulation to develop and manage strategic client and partner relationships. He is based in Philadelphia, Pennsylvania.
Christine Sullivan is the Vice President of Product Management for SessionM, a Mastercard Company.
August Drake is Seegrid’s Director of Application Engineering. In this role, she leads a team of application engineers who assist in strategizing, designing, and implementing automation solutions across Seegrid's customer base. August and her team combine industrial, manufacturing, and engineering backgrounds with extensive experience, working with some of the world’s largest leading brands. Previously, August served nearly six years as a project engineer at GENCO (now FedEx Supply Chain), where she was responsible for designing warehouse layouts and processes for key logistics and e-commerce customers. August holds a BS in Industrial Engineering from the University of Pittsburgh.
Michael Solomon is a Global Consumer Behaviour Expert and the author of The New Chameleons: How to Connect with Consumers Who Defy Categorization, published by Kogan Page, priced £14.99.
J. Bennett is vice president of operations and corporate development at Signifyd, the world’s largest provider of guaranteed fraud protection.
Jim Spare is the President & COO of eko, a technology company leading innovation in e-commerce customer experience, enabling businesses around the world to inspire consumers and sell more through personalized choice-driven video.
Dave Kelly is the CEO of AnalyticsIQ, a data company that blends cognitive psychology with sophisticated data science to deliver the most comprehensive, accurate marketing data available.
Steve Kristy is the founder and CEO at LiquidPixels, a solution in enterprise imagery. With three decades of digital imaging experience, he brings expertise and a proven track record of leadership to the development and integration of imaging software and hardware. Prior to founding LiquidPixels with Marc Spencer, Steve was a Director at Kodak.com, helping to lead the world's largest imaging company into the digital millennium. While there, he co-managed the creation of the Photo CD System at Eastman Kodak Company and the follow-on FlashPix™ standard. He is integral in uniting Hewlett Packard, Microsoft, LivePicture, and Kodak to this open imaging specification.
Melanie Vala is Chief Commercial Officer of Splitit, overseeing global sales and marketing for the company. Vala joined Splitit in January 2020 as VP, Europe, and previously held leadership positions at Prospa, Paypal and Intuit.
Sara Arthrell, is the Global Director of Product Marketing, Brightpearl, a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse management and logistics.
Megan Cameron is the Vice President of New Stream Media at Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company that uses data, technology, and analytics to help the world's best brands make their advertising more addressable, their experiences more personal, and manage relationships over time.
Zach Thomann is Executive Vice President and General Manager at PFS. PFS is the operations business unit of PFSweb, Inc., a leading end-to-end e-commerce provider.
With extensive experience in 3PL, end-to-end, and omni-channel commerce solutions, Zach Thomann leads the PFS Operations practice as EVP and GM. He’s held multiple VP and GM roles within our business and continues to innovate our processes and capabilities.
Yvan Boisjoli is the CEO and Co-Founder of Bold Commerce, a software development company that provides industry-
Jaime Bettencourt is an accomplished senior-level sales and marketing leader with a proven ability to achieve double-digit revenue growth, recognized for designing world-class customer experiences for leading lifestyle and retail brands. She has a robust track record for leading teams and leveraging custom, complex in-store marketing, media and technology solutions for Fortune 500 clients in the retail space. Throughout Jaime’s 20 years at Mood Media, she’s been in various marketing, branding and sales leadership roles and has worked with global organizations to enhance in-store experiences through targeted brand initiatives and marketing strategies supported by customer insights and analytics. With expertise in managing portfolios of enterprise and mid-market clients, growth strategy, fostering c-level decision maker relationships, and designing profitability metrics and sales leadership, Jaime has developed into a true powerhouse.
Jaime recently led a hugely attended panel at SXSW Interactive 2018 about the Future of Physical Retail in a Post-Digital World, which also featured major brands like Under Armour and Kendra Scott. She has also been a speaker and moderator for leading retail industry engagements, including at the 2017 Future Stores conference, the 2016-2018 Interactive Customer Experience Summits, Connecting Point events (StorePoint, FashionPoint & NextPoint), and the 2015 Wearable Technology UX Conference. She is regularly featured as a thought leader on retail customer experience in publications including Women’s Wear Daily, CMO.com, Chief Marketer, Quartz, STORES Magazine, Forbes and Adweek to name a few.
She is also an incoming Fashion Retail Board Member within the Connecting Point Marketing Group, and has won awards for her work partnering with designers on global events.
David Yovanno is the CEO of Impact. Impact transforms the way enterprises manage and optimize all types of partnerships.
As Chief Data and AI Officer, Ashim Bose is responsible for Data Engineering, Data Science and AI/ML at Omnitracs, a leader in SaaS-based fleet management and data analytics solutions.
He has 28 years of experience in Data, AI and Software in Transportation, Supply Chain, Manufacturing, and related industries. Prior to joining Omnitracs, Dr. Bose served in leadership roles at DXC, HP, Autodesk, i2, and various startups. He started his career working on planning and scheduling algorithms for the Hubble Space Telescope (for NASA).
Jon Nordmark is the CEO at Iterate.ai, whose platform facilitates the fast prototyping of new digital solutions for retailers and other organizations. Previously, Jon was the co-founder and CEO at eBags.com, which was acquired by Samsonite in 2017.
Paula Skokowski is the CMO at Incognia, a privacy-first digital identity solution for mobile apps, that enables real-time recognition of trusted users at onboarding, login, and payments.
Toni McQuilken is the senior editor for the printing and packaging group.
In his 12 years at Akamai, Patrick Sullivan has held a number of leadership positions including leading the Enterprise Security Architect team. Sullivan and his team work with customers when they come under attack and designs security architectures to protect them from threats. In the course of helping to fend off attacks, he has gained visibility into attacks targeting many of the top Enterprises. With his ability to see Security issues as a critical component of a client’s business strategy, Sullivan often speaks at security events and with clients around the world. Prior to Akamai, Sullivan held various leadership positions at DISA, AT&T, Savvis, and Cable and Wireless.
Kathryn Petralia is the Co-Founder of Kabbage, an American Express Company.
Louise Mercer is the Chief Experience Officer at Everledger, an independent technology company helping businesses surface and converge asset information.
Steve White is the Senior Vice President of Commerce at WONGDOODY, a human experience company.
Matt Muldoon is the President North America for ReadSpeaker, a company that provides lifelike online and offline text-to-speech solutions to make your products and services more engaging.
Keshav Murugesh is the Group CEO of WNS, a leading provider of global Business Process Management (BPM) services.
Ash Strong is a senior performance specialist at Loud Mouth Media.
Chuck Koskovich, is the Chief Operating Officer at TELUS International, a customer experience innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.
David Fletcher serves as Senior Vice President at ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen. As a serial entrepreneur, he understands the particular pain points that affect business owners today, and how fraud management can provide real-world solutions to those problems. At ClearSale, he spearheads business development, sales, partnerships and alliances with top e-commerce organizations. Follow on LinkedIn, Facebook, Twitter @ClearSaleUS, or visit https://www.clear.sale.
DeAnn Campbell is leading the next evolutionary era of retail: the shift beyond converged commerce to Harmonic Retail,™ where online and offline experiences don’t merely integrate — they interact, enrich, and react upon one another to create a living, harmonized brand expression throughout the customer journey. DeAnn holds a bachelor’s degree in architecture, is LEED ID+C accredited, and is the former VP of retail strategy and insights at Harbor Retail, a design + build firm.
Rebecca Rosborough is the global chief marketing officer at MiQ, the programmatic media partner for marketers and agencies.
Lucy Markowitz is the Head of US National Sales at Vistar Media, a programmatic technology company that strives to power and enhance every transaction that occurs in the global digital out-of-home industry.
As the co-founder and CEO of Quicklizard, I obsess about our customers’ success and about scaling our fast-growing business worldwide. I lead a rapidly growing team of employees and partners worldwide, and always looking for new business opportunities and talent. Prior to establishing Quicklizard, I was CEO of 3Base (acquired in 2012).
Mark Burstein is the EVP, Industry Principal, Logility, the supply chain leader entrusted by the world's leading brands to deliver a digital, sustainable supply chain that powers the resilient enterprise.
Alex Campbell has long been recognized as one of mobile marketing’s original pioneers, working tirelessly to educate marketers on the value of mobile as a viable discipline. A true entrepreneur at heart, Alex oversees Vibes’ innovation strategy. The company’s intelligent mobile engagement platform enables marketers across a variety of industries to connect with consumers using SMS, MMS, dynamic Mobile Wallet, mobile app push notifications, and performance analytics to become the backbone for these brands’ overall digital engagement strategies.
Nate Allan, Director of Enterprise Sales at DaySmart Software, Inc., is a self motivated, results orientated sales director with more than 20 years in sales and marketing.
Lisa is a Globally experienced Creative Director & Brand Strategist. With 20 years of Brand & agency experience, she has worked with brands, businesses and individuals across USA, Asia and Europe. She has recently taken up the Global Creative Director role with SGK in Sydney Australia.
Joshua Kreitzer is the CEO and Founder of Channel Bakers, an advertising and marketing agency that specializes in helping brands develop full-funnel advertising strategies leveraging data to grow sales within specific shopping channels.
Dinesh Dixit, Vice President of the Account Management practice at LogiNext, sits at the intersection of clients, product and business development teams to operationalize and scale the LogiNext transportation automation platform. His direction and leadership have helped clients save millions of dollars in operational costs and provide a unique customer experience. His prior experience across Asia, Europe and North America provide a keen sense of understanding of geographical nuances and considerations, enabling hyper-growth at LogiNext.
Before his journey at LogiNext, he held leadership positions across multiple organizations, including Deloitte and Apple, and served as a trusted advisor to Fortune 100 clients across the globe. With a Master’s degree in Information Systems Management from Carnegie Mellon University, Dinesh brings a strong technology foundation to bridge the gap between business and technology teams to implement large scale organizational change.
LogiNext, under Dinesh’s leadership, has gained renown as a thought leader in the industry, moving the needle in technology and product innovations, while solving real-world problems. His focus on instituting a customer-first mindset has enabled LogiNext to understand, identify and solve some of the biggest challenges in the industry.
Joseph Noonan is the CEO of Vee24, a flexible, enterprise-grade platform purpose-built for omnichannel customer engagement.
Bertrand Fraboulet is Global Head of Havas Market, a strategic, full-service ecommerce offering within Havas Media Group.
Wendell Lansford is the co-founder of privacy-first marketing firm, Wyng. He was previously COO & SVP at Systinet through the acquisition by Mercury Interactive (now HP), and co-founder & CEO of Sitebridge through the acquisition by eGain and subsequent IPO. Wendell was also Director of Technology at Conde Nast Digital where he launched Epicurious.com and other early web properties. He started his career as an engineer at Bell Communications Research. Wendell holds an MS from Carnegie Mellon University.
Sean Reiter is the Chief Marketing Officer for PriceSpider, an advanced retail data and analytics technology company that provides insights about consumer purchasing behavior.
Martyn Jones is the Chief Commercial Officer at VoCoVo, a global retail communications solution provider.
Sam Pettinati is a Senior Solutions Analyst at Sidecar. He supports the analysis of retailers’ advertising accounts to identify go-forward strategies that drive better performance. Sam also drives internal initiatives at Sidecar to enhance its data-driven technology solutions for retailers. Brands of all sizes and verticals work with Sidecar to achieve performance marketing excellence. Sidecar’s proprietary technology, combined with years of performance marketing expertise, help its customers unlock the full potential of today’s most powerful search, shopping, social, and marketplace channels.
Chandni Kothari is the Biddable Associate Director at Croud, a full-service digital marketing partner.
Ugo Loustalet is the CEO of Buyzooka Technologies, a decentralized alternative to marketplaces that connects to online stores for fast and automatic checkout.
Amanda Sinkewitz is the Sr Retail Intelligence Manager at SPS Commerce, an EDI software company pioneering in retail automation for 20 years.
Zohar Gilad is in a high tech career spanning products, marketing, and management over 25 years at IBM, Daisy, Mercury Interactive, Precise, Cloud Power, and now Fast Simon Inc. He is an entrepreneur who enjoys creating, growing, and leading products, businesses, and companies. At Mercury, he created two categories: Load Testing with LoadRunner, and APM with Business Availability Center, and then co-founded Fast Simon Inc. to bring shopping optimization for ecommerce merchants. Used by leading fast growing brands such as Steve Madden, Figs, Natural Life and thousands of others, Fast Simon offers merchandising, search, personalization, smart collections, display merchandising optimizer, and visual discovery.
Martin Wilkinson-Brown is the CMO of Sitel Group, a global leader in customer experience (CX) management.
Sherrie Clevenger holds the title of Principal, Product Management within the Data and Advisory Solutions organization at CoreLogic. Starting in the Insurance & Spatial Solutions business unit, Sherrie was responsible for the Marshall & Swift product line. As her role expanded, she became a Market Lead for Building Cost Data for Real Estate Appraisers and Tax Assessors; as well as, Location Intelligence for Oil, Gas, Utility, and Telecom markets. In 2018, Sherrie stepped into a role as evangelist and product owner for the Smart Data Platform, CLIP, and PanoramIQ. Most recently, she is leading the charge with new market strategies, bringing into focus markets that are unrelated to CoreLogic’s traditional competencies.
Erin Warren is the General Manager of Rakuten In Store Network, a company allowing users to get cash back any time they shop.
Catherine Mitchell is the VP of Product Development & Management over at Cox Business, trusted business solutions provider.
Jake Bolling is the co-founder and CEO of Skupos Inc., the technology platform that connects the independent convenience retail industry. Prior to founding Skupos, Jake owned a consumer packaged goods company that distributed to the convenience retail industry. He recognized a complete lack of data across the convenience retail space and sought to change that in starting Skupos. Jake attended the University of Colorado's Leeds School of Business, where he studied finance and Chinese. In 2019, Jake was named to Forbes' “30 Under 30” list. In his free time, Jake enjoys fly fishing and is an avid reader.
Brandon Maseda is the CEO of Accel Robotics, a leading startup helping to shape the communities of tomorrow.
Ken Fine is the CEO of Heap, a digital analytics platform that gives users all of their customer data and the tools to turn that data into action.
Golan Manor is the Chief Technology Officer of TCM – Technology Commerce Management, a company that uses predictive AI and ML technology to identify, acquire, and optimize e-commerce businesses.
Stephanie Weagle leads BriefCam’s global marketing initiatives and is responsible for accelerating market adoption of its industry-leading video analytics solutions. Before joining BriefCam, Stephanie was Vice President of Marketing for Corero Network Security, where she led global marketing for the company’s cyber-threat mitigation product portfolio. Previously, Stephanie held senior marketing roles at Lionbridge Technologies and Novell, Inc.
Dean Frew is the Chief Technology Officer and Senior Vice President of RFID Solutions at SML Group, the leading RFID solutions provider.
Kendra Franklin is an Editorial Intern for NAPCO Media. She is attending Temple University for her bachelor’s degree in Media Studies and Production, with a minor in Content Creation.
Luke Lee is Head of Marketing, Americas, Hai Robotics, the pioneer of autonomous case-handling robotic system which provides intelligent, efficient, flexible, and customizable warehouse automation.
Scott Frey is the original founder of PossibleNOW formed in 2000. Today, he serves as the President and CEO for PossibleNOW, Inc. and PossibleNOW’s wholly-owned subsidiary, CompliancePoint. Frey is responsible for the business growth and acquisition strategy, product development initiatives, and all sales and marketing strategy for both companies. He specializes in designing technology and professional services solutions to solve complex business challenges related to marketing and compliance operations. Under Frey’s tenure as CEO, the company has evolved from a marketing compliance solution provider solving privacy and compliance issues, to a more diverse organization that helps companies leverage PossibleNOW’s Zero-Party Data solutions to deliver relevant, targeted, personalized communications to their customers and prospects, increasing profitability and customer loyalty.
Hanna Marcus is a professional writer with a degree in Journalism from the University of Florida. After spending a few years in newsrooms across the state of Florida, she found her niche in freelance writing. She specializes in several niches, but enjoys writing about technology, Artificial Intelligence, the future of the IoT, and more. Hanna is currently a content writer for Do Supply Inc.
As CEO, Tobin Moore is responsible for the vision, strategy and growth of Optoro.
Under his leadership, Optoro has expanded from a scrappy start-up to a major industry player, helping the nation’s top retailers address the $500B market of returned and excess goods. Tobin has been recognized as a leading SaaS CEO through honors such as Ernst & Young’s Entrepreneur of the Year and Washington Business Journal’s 40 under 40. Prior to launching Optoro in 2010, Tobin founded eSpot, one of the original eBay drop-off facilities, his first foray into the growing world of e-commerce. Tobin holds a B.A. from Brown University with a double major in Business Economics and American History.
Andrew Chan is the Co-Founder and CPO of AfterShip, a leading tracking platform for e-commerce businesses. Andrew has more than 10 years of experience in SaaS product development and sales. He manages the company’s product managers, sales teams, and marketing teams. Before launching AfterShip, Andrew worked for Accenture as a business analyst.
Eric Rosenthal is the SVP of Sales at digital workplace platform YOOBIC. He has over two decades of experience driving sales growth for high growth SaaS companies including CrowdTwist, Pictela, and Emissary.io. Eric comes to YOOBIC from BlueSky Revenue Group, where he specialized in helping European firms develop Revenue and GTM strategies for the North American market.
Justin Sparks, Head of Vertical Strategy at InMobi, the world's leading "Marketing Cloud."
Alexander Graf is Co-Founder & Co-CEO of Berlin-based marketplace experts Spryker and author of the bestselling book, "The E-Commerce Book."
Holly Briedis is a partner at McKinsey & Company, a management consulting firm.
Andrew Smith is Vice President of Marketing for PowerReviews, and an experienced e-commerce technology marketer. When he's not thinking about his day job, he's running around after two small children in Chicago's Lakeview neighborhood.
Matt Cannon is Chief Strategy Officer of Reach, the premier partner for ambitious, forward-thinking online brands that want to connect with consumers around the world, expand their business, and increase global sales
Krishna Subramanian co-founded Captiv8 in 2015 and has helped develop the company into the largest AI-powered branded content platform that connects companies to digital influences to tell authentic, powerful stories. Captiv8’s influencer marketing platform provides a data-powered, end-to-end solution that drives attribution at scale.
Sharon Gee is general manager of omnichannel at BigCommerce, a leading cloud platform for businesses.
Michael Jaszczyk is the CEO of GK Software USA, a leading omnichannel solutions company.
Mark Layden is the CEO of CyberGrants, a leading social responsibility solutions provider.
Fiona Stevens is the Head of Marketing at LoyaltyLion, a data-driven loyalty and engagement platform for fast-growth e-commerce merchants. Fiona has over ten years’ experience in Marketing, having worked in-house and agency side across functions including PR, SEO, and content. She has specialized in loyalty for retail and e-commerce brands for the past five years.
Ten Chu is VP of Product at Searchspring, an e-commerce merchandising tool.
Tarun Bhasin is the CEO of Kunai, a company that designs and develops digital products and payment experiences for the world’s top companies, including retail.
Kris Tait is Managing Director at Croud, a global digital marketing agency powered by the best talent, custom-built tech and the world's first crowd-sourced network of digital experts.
Jake Loveless has had a twenty-year career in making things go faster—from low latency trading for Wall Street to large-scale web platforms for the Department of Defense. He is a two-time winner of High-performance Computing awards and a frequent contributor to the Association of Computing Machinery. Today, Mr. Loveless runs Edgemesh, the global web acceleration company he co-founded with two partners in 2016. Edgemesh helps eCommerce companies across multiple industries and platforms (including headless) deliver 20-50% faster page loads to billions of users around the globe.
David Capezza is Senior Director of Payment Fraud Disruption at Visa, the American financial services corporation.
Israel Krush is the CEO of Hyro, a conversational AI company.
Anshuman Agarwal is a seasoned leader in the e-commerce & retail technology industry. With over 17 years of vast experience in being a thought leader, advisor, and mentor, Anshuman brings in unique perspectives across multiple segments including merchandise planning, distribution, warehousing, decision analysis, risk analysis, and strategy development.
Anshuman is an engineering graduate from the Indian Institute of Technology, one of the most prestigious institutes in India that offers engineering and technological education. He also completed his post-graduation from the Indian Institute of Management, India's premier college for management studies.
In the initial years of his career, Anshuman worked with some of the marquee companies like Boston Consulting Group (BCG), ITC, Myntra, Inductis, and many more.
He is recognized as the go-to source for operations, consulting and business strategies at INCREFF.
Tobias Buxhoidt is the CEO and Founder of parcelLab, where he leads global business strategy and is focused on bringing the parcelLab platform to brands across global markets. In 2015 he co-founded parcelLab to create a platform that would help brands build engaging customer experiences around complex operational processes and data.
Tyson Cornell is U.S. Private Consulting Leader at PwC, a global network of firms delivering assurance, tax, and consulting services for your business.
Akash Gupta is CTO of GreyOrange, a global company that modernizes order fulfillment through artificial intelligence-driven software and AI-driven mobile robots built together so they cooperate in deciding on and executing warehouse activities that maximize payoffs and minimize tradeoffs to create the highest yield.
Joe Byrne is a Regional CTO at AppDynamics, the Application Intelligence company and part of the Cisco family. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance.
His primary focus is on working with customers and prospects on APM strategy and helping with digital transformations. He also works closely with Sales, Marketing, Product and Engineering on product strategy. Prior to AppDynamics, Joe held technology leadership roles at Albertsons, EllieMae and Johnson and Johnson.
Mark Robinson is President & CEO of UPS-Capital, a business unit of UPS that protects its customers' finances and provides supply chain solutions.
Co-founders Matt Matros and Lindsey Kilbride have known each other for nearly 20 years and are excited to collaborate with their amazing team to bring Shopflix to life. Matt conceived this idea in mid-2020, texted Lindsey to chat ... and the rest is history. He previously founded and successfully exited caffeinated sparkling water brand Limitless® (sold to Keurig Dr. Pepper), as well as Protein Bar & Kitchen®, a high-growth fast-casual restaurant chain (sold to L Catterton).
Lindsey was one of the first 10 employees at Trunk Club where she led sales, recruiting and expansion efforts. She was also a sales director at Mary Kay, earning the coveted Pink Cadillac in her first five months. Most recently, Lindsey led sales strategy for 11 Honoré and Matilda Jane.
The two met at University of Michigan, where Matt was getting his MBA and Lindsey was getting her undergraduate engineering degree.
Tim Eyre is the Chief Marketing Officer at Aceyus. As CMO, his key focus is to represent the voice of the Aceyus customer, identify hidden opportunities for new messaging, and lead internal Product, Sales, and Marketing teams in providing actionable solutions for Aceyus customers.
A former VP of Red Ventures and Workfront, Tim has a proven track record in creating innovative marketing strategies that fuel new business growth for B2B SaaS companies, making him uniquely suited to drive customer acquisition and retention strategy for Aceyus. His success in the B2B marketing space earned him the CXO of the Year Award in 2016, highlighting his ability to propel organizations forward in engagement, loyalty, and new business growth.
Outside of the office, Tim is a devoted family man and an all-around sports enthusiast. He enjoys playing football, basketball, and baseball with his kids, and never misses an opportunity to watch the Patriots play. Aside from the world of sports, Tim loves hiking, mountain biking, and traveling the world.
Jorge Poyatos is Co-CEO at Seedtag, a leading contextual advertising company.
Ron Gaver is Co-founder and CEO of Tapcheck, a financial wellness benefit that enables workers to access their wages before payday.
Jay Sackos is the Vice President of Dolly, a leading, on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.
Jarrett Streebin is Founder & CEO of EasyPost, a company offering shipping APIs for e-tailers and online merchants, giving them more control over parcel costs and delivery dates
Raheel Hasan is a serial entrepreneur who has been working with cloud-based technology for over 15 years. He is the founder of 1App, a cloud-based streaming platform that provides instant access to mobile apps without having to download them.
Kirsten Allegri Williams is Chief Marketing Officer of Optimizely, a digital experiences platform.
Kim DeCarlis is the CMO of Perimeterx (www.perimeterx.com), the leading provider of solutions that secure digital businesses against automated fraud and client-side threats.
Nihal Advani is CEO of QualSights, an immersive insights platform that empowers brands, consulting firms, and agencies to reveal life’s meaningful moments and generate authentic insights from consumers anywhere in the world.
Mark Feinberg is CEO of OTHRSource, a platform designed for the CPG industry to help retailers, brands, and the overall industry increase sales velocity through tailored in-store support/merchandising (leveraging an on-demand workforce), digital influencer, and data/analytics solutions.
Peter Chaljawski is the founder and CEO of Berlin Brands Group, a vertical commerce company.
Gil Larsen in the VP of the Americas for Blis, the global leader of location data technology.
Alexandre Araujo is in EcoSystem and Presales at Sigfox, a leading IoT service provider.
Stefan Hilger is co-founder and an executive board member of gicom AG, a global provider of agreement lifecycle management software solutions and consulting services for the retail, wholesale and consumer goods industries. In this role, Hilger leads and oversees gicom’s strategic sales and marketing initiatives, developing and managing relationships with key customers and partners to drive growth and expand market share globally. With more than 25 years of consumer industry experience, Hilger is an expert in executing digital transformation and applying data-driven strategies for optimizing and streamlining operations, improving customer experiences and boosting profitability.
Prior to co-founding gicom, Hilger started a consulting firm in Frankfurt in 2000 while his co-founder and business partner Hans-Jakob Reuter established a consulting firm in Cologne. They met at a previous consulting firm and collaborated over the years. In 2006, they decided to merge their companies to create gicom.
In 2016, by leveraging a long-standing partnership with SAP, Hilger and his team developed “SAP S/4 HANA for Agreement Profitability and Negotiation by gicom,” a solution extension for SAP’s ERP platform for successfully optimizing business partner relationships and streamlining core processes across procurement, sales and finance. An SAP solutions expert, Hilger is a proven leader in delivering tangible IT solutions and services to drive growth, maximize profits and accelerate international expansion for his clients.
Under Hilger’s leadership, gicom has received numerous awards, including TOP 100 German SMEs’ “Top management that promotes innovation” in 2021 and “Top Innovator” in 2018, EHI Retail Institute’s “Top Supplier Retail” in 2015 and SAP’s notable Pinnacle Award, “Solution Innovator of the Year,” in 2011.
Hilger resides in Mainz with his family, where he enjoys community service activities, cultural events and piano.
Craig Marion is VP of Global Products for DemandTec, a lifecycle retail pricing solutions company.
Greg Hanover is the CEO of Liveops, a virtual call center company.
Melissa Tatoris is vice president, retail at Zeta Global, a cloud-based marketing technology company that empowers enterprises to acquire, grow, and retain customers.
Brian Radin is the President of Fintwist, part of one the world's largest payments companies.
Jenn Horner is the Associate Director of Retail & Consumer Goods at Merkle, a data-driven customer experience company.
Jason Davis is the CEO and Co-Founder of Simon Data. A data scientist-turned-entrepreneur, he previously founded Adtuitive, a retail adtech platform that was acquired by Etsy in 2009. While at Etsy, he led several engineering teams including data science, analytics, and big data infrastructure. Davis holds a Ph.D. in machine learning from the University of Texas and spent time developing search algorithms at Google.
Andrew Busby is a top 20 global retail influencer, Forbes contributor, IBM Futurist and one of the world's most prominent retail thought leaders. Andrew is also the Founder & CEO of Retail Reflections.
Joe Lampertius is EVP, Practice Lead, Shopper Marketing at Momentum Worldwide, a global brand experience agency.
Steve Lett graduated from Indiana University in 1970 and immediately began his 50-year career in Direct Marketing; mainly catalogs.
Steve spent the first 25 years of his career in executive level positions at both consumer and business-to-business companies. The next 25 years have been with Lett Direct, Inc., the company Steve founded in early 1995. Lett Direct, Inc., is a catalog and internet consulting firm specializing in circulation planning, plan execution, analysis and digital marketing (Google Premier Partner).
Steve has served on the Ethics Committee of the Direct Marketing Association (DMA) and on a number of company boards, both public and private. He served on the Board of the ACMA. He has been the subject of two Harvard Business School case studies. He is the author of a book, Strategic Catalog Marketing. Steve is a past Chairman of both the Catalog Council and Business Mail Council of the DMA. He spent a few years teaching Direct Marketing at Indiana University in Bloomington, Indiana.
You can contact Steve at stevelett@lettdirect.com.
Gavin is an expert in the email marketing industry with over 10 years’ experience. He works with brands to solve complex marketing and technology problems. Leading the problem-solving charge, helping to connect the dots between the needs, wants and desires of the customer and their marketing goals.
He has worked closely with organizations in both the B2B and B2C sectors with experience in the travel, financial and retails sectors in both the UK and US, helping clients to build their email marketing programmes to drive increased customer lifetime value, loyalty and ultimately return on investment. Gavin is often sharing latest trends and discussing key industry topics through various means including public speaking and blogging.
Fernanda leads product development at end-to-end eCommerce solution, Scalefast. She has more than 10 years of international eCommerce, marketing and project management experience supporting established and emerging brands online.
Dave Oliveira serves as Vice President of TransUnion’s Media and Entertainment Vertical where he leads sales and business development teams focused on the media ecosystem across advanced TV, publishers, agencies, and ad tech and martech companies. Prior to TransUnion, Dave led TruSignal’s sales, client development and channel teams as Chief Operating Officer. TruSignal was acquired by TransUnion in May 2019.
Dave brings over 20 years of experience leading revenue and operational teams across media, digital and SaaS organizations. He previously served as Chief Executive Officer of Balihoo, an enterprise focused SaaS local marketing platform. Dave has also held executive sales and leadership roles at companies leveraging the latest technology and innovative business models including Yahoo, Demand Media and Mediaocean.
Dave earned a MBA from DePaul University and received a bachelor’s degree in marketing from Northern Illinois University and lives with his family on Chicago's Northside.
Holly Draher is a national account director at Harbor Retail, a design + build firm. Holly designs, builds, and delivers fixtures and environments to activate Harmonic Retail™ shopping experiences. She has worked with global retailers and beauty brands, activating solutions in cities such as Los Angeles, New York, London, Paris, Shanghai, and Sydney. With her MaRC certification from Shop!, Holly is versed in retail fixture solutions and shopper behavior and is prepared to bring fresh, modern ideas to every market to help clients overcome individual challenges.
Ivan Kot is Customer Acquisition Director and IT Solution Manager at Itransition, focusing on business development in verticals such as Business Automation, and cutting-edge tools such as Blockchain of Business. He began his career as a developer, taking different positions in both web and mobile development projects, and eventually shifted focus to project management and team coordination. Ivan’s everyday motto is: if something has to be done, it has to be done right.
As PossibleNOW's Senior Vice President of Strategy and Consulting, Jeff provides thought leadership related to the deployment and utilization of zero-party data (customer consents, preferences, and insights). He handles executive management responsibilities for pre-sales, strategic consulting, and implementation services. He helps customers identify pain points, craft solutions unique to their needs, and provides guidance across the implementation and assessment processes.
Jeff has a broad and extensive background in domestic and international business environments across myriad industries. He has held executive positions with FreebeePay, Agentek, SupportSoft, and CoreNetworks and management positions with Mosaix, Sequent Computer and IBM, helping companies drive business growth, develop high-performance sales and service organizations and implement process best practices.
Lindsey Allen is currently senior manager, retail and hospitality vertical marketing at Zebra Technologies, where she's responsible for the go-to-market strategy for the retail and hospitality vertical and expansion efforts into emerging markets. Lindsey has more than four years of experience within the mobility industry and has over 16 years of marketing experience. Previously, she served as director of marketing at RACO Industries, a value-added reseller of Zebra Technologies where she helped shape the company strategic vision to drive profitability and accelerate growth. Lindsey holds a B.A. in Integrated Strategic Communication from the University of Kentucky.
Ellen Strickland is considered a pioneer in helping consumers make product choices to improve how they live. She brings 40 years of experience in design, sustainable living, and strategic business development to the Shades of Green Group. Beginning in 1999, Ellen created and ran several educational retail centers in Southern California to promote and sell healthy green products and materials. Beyond deep, healthy, green product knowledge, Ellen has shirtsleeves retail operations experience, as well as understanding the importance of educational programming to attract and retain consumers looking to live a healthier and sustainable lifestyle.
From her early days bringing environmentally-sound thinking and design to museums, aquariums and natural history centers, to her intense focus on residential homes and healthier environments, she has made a career of helping all of us live in a more healthy and sustainable manner. Ellen created the Shades of Green Evaluation System that has been in use since 2000, enabling consumers to be confident about the product choices they make in fostering a healthier, more sustainable planet.
Mendel Gniwisch is EVP of Business Development at stor.ai.
As Chief Commerce Officer at Rightpoint, Phillip Jackson acts as head of Commerce strategy, partnerships, and evangelism. With over 15 years of experience creating unique online customer experiences, he has both built and managed ecommerce for some of the world’s most recognizable brands. Phillip also hosts the successful podcasts Future Commerce and Merchant to Merchant, with over 1 million downloads.
Murali K. Nethi is the founder and CEO of SnapBlooms.com, an online florist marketplace that provides hand-delivered, high-quality flowers to customers by connecting them with local florists. Murali’s background in computer science and 24+ years spent delivering enterprise IT programs, combined with his rich experience running small businesses have allowed him to explore innovative business solutions in the floral industry.
Shihab Muhammed is the Founder and CEO of SurveySparrow.
Sara Maffey is the head of industry relations at Local Logic, a location intelligence platform that digitizes the build world for consumers, investors, developers and governments. Local Logic delivers an unrivaled clarity and actionable insights capable of creating more sustainable and equitable cities.
James is a technologist with over 30 years’ experience in the marketing analysis and automation arenas. As Founder and MD of Apteco, James leads the business designing, developing and supporting the Apteco Marketing Suite™ for thousands of users worldwide. Apteco is based in Warwick, UK and delivers software and services through offices in Frankfurt, Sydney and Rotterdam working with a global network of partner firms. James is experienced in B2B, B2C and not for profit marketing having worked on numerous marketing database, analytics and campaign management projects.
James graduated from Manchester University in Computation and started his career with Logica in The Netherlands, before moving on to found Apteco in 1987. He is always happy with the latest gadgets and able to understand both users’ and developers’ requirements. Outside Apteco, James is a qualified private pilot, single-speed cyclist, community volunteer and vice president of the local members’ sports club where he plays squash.
Edward Weisz is the co-chair of the patent prosecution office at Cozen O'Connor. He practices in all areas of intellectual property law, most recently focusing his work on U.S. patent and trademark prosecution, counseling, and licensing.
Edward prosecutes patent applications and renders legal opinions and advises clients on infringement, freedom to operate, and validity issues in the electrical, mechanical, consumer products, product packaging, and business method arts concerning the following technologies: medical devices, communications systems, home furnishings, plumbing, table top goods, packaging, and telephony (optical and mobile communications) systems, analog and digital circuitry, microelectronics and semiconductor device design, optic and laser technologies (including amplification and optical routing), teleconferencing systems, RF amplification, spectroscopy, thermal dissipation devices, and manufacturing processes.
A substantial portion of Edward’s practice is devoted to trademark and copyright matters. He represents and assists clients in all aspects of securing trademark and copyright protection, in litigation, and in the enforcement and licensing of trademarks and copyrights. He has represented clients in pretrial proceedings and in oral and written arguments before federal courts and before examiners and various tribunals of the U.S. Patent and Trademark Office and other U.S. government agencies.
Edward earned his electrical engineering undergraduate degree from Rutgers University, College of Engineering in 1987 and his law degree from New York Law School in 1991.
Kelly Ann McGrath is the VP of Client Success at Outmatch. Outmatch works with retailers such as Adidas and Walmart to improve hiring efficiency with assessments, video interviewing, reference checking, interview scheduling automation, and more. This process creates an on-brand candidate experience, saves recruiters hundreds of hours and increases interview response and completion rates.
Mike is the Chief Executive Officer & President at Kiswe. Previously, he was the General Manager of Small Cells Business at Alcatel-Lucent and the General Manager & Co-Founder of the Wireless Network Guardian at Alcatel-Lucent.
Dale Manning is the head of market expansion at Gooten, a smart supply chain solution for brands looking to leverage print on-demand manufacturing to scale their e-commerce.
Tim Hershey is the chief retail officer at Netrush, an online retailer that partners with premium brands to provide the teams, technology, strategy, and infrastructure needed to thrive on Amazon.com. Tim has over two decades of retail experience working with premium brands including Gucci, Nike, and Gap. He leverages that expertise to lead Netrush’s retail teams and expand service offerings for Netrush partners. Most importantly, Tim provides the special sauce for continued growth and innovation in the e-commerce space.
Roger Huff is Vice President, Digital Engagement Solutions at ResultsCX. His experience in the business process outsourcing industry spans 13 years, with 10 years of experience concentrated on social media customer experience management. Roger leads solution development and sales of social media and digital CX solutions that span social CX, digital reputation management, and content & community moderation services. He has worked extensively with digital, e-commerce, insurance, healthcare, and retail companies to deliver specialized solutions that elevate brand reputations.
Jessica is the EVP, Head of Commerce at Havas Media Group in North America running the Havas Market team. Her remit is helping brands create better shopping experience for consumers, allowing them to find products easier and buy more seamlessly, whether through direct-to-consumer strategies, via eRetailers or in store experiences. She is knowledgeable in all facets of marketing from traditional media, digital trading, social strategy, emerging tech and data management.
Prior to leading the commerce practice, Jessica launched the Social practice at Havas Media in 2014. Managing the business for six years and driving significant growth during her tenure. Jessica prides herself on a nimble, entrepreneurial approach to staying on top of an ever-changing market.
Her insight covers a vast majority of industries including highly dynamic and regulated brands within Retail, Entertainment, Spirits, Financial Services, Insurance, Pharma, Telecommunications, and Technology.
Liz Montiel is VP of Partnerships at Social Native and an accomplished and results-oriented executive highly regarded for developing and executing strategic alliances to drive revenue velocity.
Daniel A. Kadish represents and counsels employers facing employment disputes and has been a leader on Morgan Lewis’ COVID-19 compliance and counseling team. He can be reached at daniel.kadish@morganlewis.com.
Cayleigh Palen is Business Development Manager for PPRO, a worldwide local payments provider.
Cayleigh joined PPRO in 2017 to launch their first US office in Atlanta, Georgia. She led PR and Marketing efforts for North America, creating brand awareness and recognition within the US market and establishing PPRO as a major player within the US payments industry. With an abundance of local payment knowledge and experience, Cayleigh now helps lead new business in North America.
Keith Turco is President and Managing Director Americas at EVRYTHNG. He is a seasoned technology and marketing/advertising executive with experience in leading, building and managing diverse disciplines, people and organizations.
Emilie Kroner is the senior vice president of retail and commerce at Mastercard.
Tony Lorentzen has more than 25 years of experience in the technology sector, spending the last 17 with Nuance Communications where he is currently the GM and SVP of Intelligent Engagement Solutions within the Enterprise Division. A proven leader in working with the cross-functional teams, Tony blends his in-depth knowledge of business management, technology and vertical domain expertise to bring Nuance’s solutions to the Enterprise market, partnering with customers to ensure implementations drive true ROI.
Natalie is recognized as one of the top three influential digital professionals in the UK (eConsultancy). She has spent the last 20 years leading and growing European agencies - including seven years as CEO of Global Marketing and Technology Agency Amaze, before joining TH_NK, acquired by EPAM in November 2018 - and building digital capability for their global clients including Toyota, Lexus, ASICS, Unilever, Coca-Cola, Soho House Group and The Adecco Group. She brings deep expertise in setting out digital visions and operating models, advising on global/local operations and developing talent and teams. As VP, Brand and Marketing, EMEA at EPAM, she is responsible for developing and enhancing go to market propositions for EPAM’s key brands and strategic initiatives.
David Stewart is CMO/EVP of Marketing at Sweetwater, the largest online retailer of musical instruments and pro audio equipment in the United States.
Melissa is the Founder and CEO of Alexandretta Transportation Consulting, the only female-owned transportation consulting firm in the U.S. She is a recognized subject matter expert parcel shipping and global leader in parcel, trucking, ocean and air freight consulting and has saved clients over $1billion dollars since starting in the parcel industry nearly 25 years ago.
She is passionate about moving businesses forward by increasing their profits and competitive leverage
Melissa started her career at FedEx and transitioned into consulting 17 years ago. She works with clients ranging from start-up ecommerce firms to Fortune 50 companies, to provide savings on existing parcel, ocean, air and trucking agreements, as well as other solutions.
She is absolutely passionate about empowering women and is a co-author of the book: Women In Business: Breaking Through.
Melissa is a graduate of California State University, Fullerton with a B.A. with a degree in International Business and finished her studies in France at the University of Paris, Creteil.
Alexandretta brings average savings of 10% - 20% to its clients by identifying areas of improvement within existing carrier agreements, then works with the individual client to re-negotiate the agreement to capture the savings.
It is a diverse business with offices in the U.S, Europe and China. In addition to championing equality and diversity, the company gives back to the global community by donating 1% of its profits to humanitarian and environmental causes.
Joel Cherkis is the Vice President of the Global Industry practice at UiPath. Harnessing an extensive background in platform delivery and technology sales, he is focused on delivering robotic process automation (RPA) products that directly support the unique challenges and goals of industry-focused customers and partners. Cherkis works in close collaboration with customers and partners around the world to ensure that UiPath's software and services deliver the level of industry depth, insight, and accountability expected in the 21st century.
As Jivox’s Chief Customer officer, Naren Nachiappan leads a global organization in customer acquisition and retention. As CCO, he is also devoted to the pursuit of our customers’ success, by developing and owning key operational metrics, including customer satisfaction, retention and profitability. Naren comes to Jivox from Wind River (NASDAQ:WIND), where as Vice President and General Manager, he was a part of the executive team responsible for reigniting growth and adding over $100 million to the top line in three years. Naren was directly responsible for taking the Device Management business from a concept to a multimillion-dollar revenue rate in under 9 quarters. Earlier in his career, as CEO of Proceler and as Senior VP at VenturCom (acquired by Citrix), he was responsible for pioneering several industry innovations such as ‘the first support for automated application acceleration using hybrid SoCs’ which resulted in Proceler’s nomination for the 2001 MPR Analysts choice award, and the first flight-essential certified UNIX for avionics applications on the Boeing 777.
Jim Stirewalt is a market maker with over 25 years’ experience in building and executing go-to-market strategies for small to very large enterprise. He has had a career of developing teams that exceed annual sales and revenue budgets by forging tightly aligned and motivated organizations, explicitly focused on driving customer success. Jim is skilled at developing new markets through orchestrated product & service planning, M&A, marketing, channel development and strategic selling enablement.
Jim became President of Marketplacer US in February 2021. Established in Australia in 2016, Marketplacer is recognized as one of the world’s leading providers of online marketplace software, specializing in developing scalable and successful marketplaces for businesses around the world. Stirewalt’s mission is to build a world-class team of leaders, sellers and customer success experts, with the unified goal of establishing Marketplacer as the online marketplace platform of choice in the US.
Arun Kumar is the head of product and platform engineering for Altimetrik, a business and technology transformation accelerator.
Aimee Tierney is Vice President of Sales at Logistyx Technologies. She leads by example, dedicating her time to clients in order to drive sales and business development. Prior to Logistyx, Aimee served in sales management roles for IBM and Oracle. She has over 15 years of experience fulfilling the strategic research, analytic, marketing, and supply chain needs of Fortune 500 companies, leading law firms, healthcare and universities networks with a focus on cross-channel marketing, competitive intelligence monitoring, data analytics, risk mitigation, and enterprise SaaS solutions.
Matt Baglia is the co-founder and CEO of SlickText. In his role, he oversees the product and engineering teams and is responsible for the strategic direction of the company. With a strong background in product management and web development, his direct focus on technology and user experience has been foundational for the success of SlickText in recent years. Prior to SlickText, Matt served as the director of product for Colibri Learning where he was primarily focused on front end design and UX. He holds a Bachelors in Business from the State University of New York at Fredonia.
Ryan Creamore is a Director of Customer Success at Infobip, an IT and telecommunications company that operates a full-stack Communications Platform as a Service with private cloud infrastructure and zero-hop connectivity to telecoms globally. Before joining Infobip, Ryan worked across a number of industry leading organizations in a Sales and Customer Experience leadership capacity. In addition to being a passionate customer advocate, Ryan is a father of two young children and can often be found traversing mountains and running in the early mornings.
Ron Barker is the Director of Application Development and Project Delivery at OLS Payments.
Heather Bien is senior content marketing manager at Resonate, the leading provider of A.I.-driven consumer data and analytics.
Ranjan Kumar is CEO of Entropik Tech, a world leader in building Emotion AI tech to understand human emotions by facial expressions, eye gaze, voice tonality, and brainwaves.
Mark Hook is the Global Communications Director at Brightpearl, a retail-tailored digital operations platform built for omnichannel merchants.
Conor Ryan is the co-founder and CIO at StitcherAds. StitcherAds is a Facebook & Instagram Marketing Partner helping retailers and agencies scale full-funnel O2O marketing campaigns. Conor leads the charge on effectively executing omnichannel media campaigns for brands including Finish Line, Saks Fifth Avenue, and JOANN fabric and craft stores.
Dan Fertig is vice president of agency partnerships at open SaaS ecommerce platform BigCommerce.
John Lunn is the Founder and CEO of cloud payment orchestration platform Gr4vy. He is a technology and fintech entrepreneur with 21 years of experience working and investing in financial services, commerce enablement, e-payments, data, security and infrastructure. Lunn worked as the Director of Technology for six years at CyberSource, the world’s first payment service provider, which was sold to Visa for $2Bn in 2010. He then helped found Passmark Security which was sold to RSA Security in 2006.
In 2006, Lunn joined PayPal as the fourth employee in the UK (now 2,000+), where as Global Director of Developer and Startup Relations, he built and grew PayPal’s first Developer Relations team. In 2015, he was instrumental to the purchase of Braintree by PayPal and joined the team. In 2016, Lunn was part of the team that launched PayPal Ventures, the venture capital arm of PayPal, a $350m fund with backing from the Board. Lunn was a Board Observer for Dosh, Arkose, Raise, Acorns, Toss and many others.
Brian has over 30 years of experience in enterprise and start-ups. He is a leader in omnichannel commerce and digital payments technology. Brian founded Zave Networks which was acquired by Google in 2011 and became a key component of Google Wallet. Brian has held executive roles at Sprint PCS and Lucent Technologies. Brian joined QRails as CTO in 2019 and was asked to lead QRails growth strategy as CEO in 2021.
David Malka is the chief sales officer of goTRG, a retail returns company working with Walmart, Lowe's, Amazon and other top U.S. retailers.
Elissa Quinby is senior director of retail insights at Quantum Metric. As a go-to-market and industry lead, Elissa provides expertise that supports retailers ability to optimize the digital customer experience. Prior to joining Quantum Metric, Elissa spent seven years with Amazon Retail holding roles across multiple verticals and various functions.
Buck Sleeper is an experience designer at the global design and innovation firm EPAM Continuum, working broadly to understand the needs and behaviors of humans, identify disruptive opportunities for businesses and institutions, and forge alignment within organizations to drive real change and implementation. Buck is obsessed with crafting a future that is inclusive, sustainable, and optimistic. He leads the Restaurants and Retail Vertical at EPAM Continuum, drawing from his diverse background of projects in education, healthcare, financial services, civic design, and connected devices to transform the future of shopping and eating.
Buck is trained as an architect, previously holding positions at Skidmore Owings and Merrill, Kennedy Violich Architects, and Howeler Yoon Architects. Buck earned his master of architecture at MIT in Cambridge, and holds a bachelor of arts from Middlebury College in Vermont. He lives just outside of Boston.
Paul originally served as COO when we founded the company in 2005 before becoming CEO in 2011.
He is passionate about everything that makes us unique – from our people and products to helping our clients find value every day.
Earlier in his career, Paul was part of the Commercial and Strategy departments at P&G and HJ Heinz.
Michael Scharff is the CEO and co-founder of Evolv Technologies, an AI-driven solution for digital growth optimization that serves the best experience to each audience, every time.
Rick has spent his career working with retailers and fashion brands to harness the power of retail software. As a result, he uniquely understands the important role technology can play in their day-to-day operations.
Prior to joining NewStore, Rick was a founding member of Infor Retail where he ran sales for the Americas. Before that, he held a variety of retail and fashion industry leadership roles at companies such as Oracle Retail, ProfitLogic (acquired by Oracle) and Accenture. Rick earned a B.A. in Business Management/Finance from Brigham Young University and received an M.B.A from Duke University’s Fuqua School of Business.
As President, Rick manages global sales, professional services, customer success, support, training and partnerships.
Thomas Evans is the robotics chief technology officer for safety and productivity solutions at Honeywell.
Dee Hall is the Executive General Manager – Agency at Advantage Marketing Partners. You can reach her at dee.hall@advantagesolutions.net.
David Erlong is a Principal at Permira, focusing primarily on investment opportunities in the internet and digital media segment. He has worked on a number of transactions during his time at Permira, including Allegro, Boats Group, CommentSold, Flixbus, Minted, The Knot Worldwide and Zwift. He is currently a Non-Executive Director at Allegro, The Knot Worldwide, Boats Group and CommentSold. Prior to joining Permira, David worked at Investcorp, focusing on opportunities in the Technology sector.
Janelle Kozyra is the Director of Content Marketing for Sidecar and part of the research team for Sidecar’s 2021 E-commerce Marketer Survey. She is a career-long digital marketing professional, and has covered the retail marketing industry since 2015 for Sidecar’s content hub.
Justin Leigh has helmed Ideoclick for 11 years, growing the company from 0 to 145 employees serving more than 300 accounts based on his strategic knowledge of Amazon, and his ability to solve ecommerce challenges for countless large manufacturers and CPG brands. With visionary thinking around search behavior and ecommerce seller data, he has driven Ideoclick’s technology toolset. Before Ideoclick, Justin drove sales on Amazon’s Grocery category launch team, leading efforts to analyze customer traffic and search behaviors.
Bob Grohs is the Director of Marketing at Solvvy, the next-gen chatbot and automation platform. Bob has been in marketing and product management roles at top technology and SaaS companies for nearly 20 years, including PayPal, Intuit, Wells Fargo, Xero, and
Infusionsoft/Keap.
Jennifer Lee has 20 years experience in the contact center industry with more than 15 years as a people leader. Throughout her career, Jennifer has served in a variety of roles in the contact center space, including operations, quality, workforce management, and client services. For the last four years, Jennifer led the Customer Success organization at Intradiem, where her team was pivotal in achieving the historic milestone of one billion automation actions. As Chief Strategy Officer, Jennifer now leads the teams that include Intradiem’s Product Management, Product Marketing, and Marketing functions.
Ryan Boyd is vice president of racking and automation at TFS, working with some of the largest manufacturers and distributors across North America, helping them incorporate operational improvements to support productivity, safety and cost savings. As the leading provider of brand-independent, turnkey material handling and fleet management services, TFS’ team of experienced analysts leverage proprietary tools and a custom technology platform to consistently generate significant improvements for all kinds of facilities. From asset tagging and tracking, to entire material handling system management, to the GuaranteedFLEET® program with fixed cost savings, TFS works to benefit customers seeking total control of their material handling equipment and processes. Learn more at https://www.tfsglobal.com/.
Klevu’s CEO and co-founder Nilay Oza is an entrepreneur with expertise in developing innovative, machine-learning software. His passion is to make a difference through continuous learning driven software-led innovation. Nilay previously served as a Project Director at the University of Helsinki and as a Senior Research Scientist at VTT, the leading research and technology company in the Nordic region. He holds a PhD in Software and Business Engineering from the University of Hertfordshire.
Vandana Singal is Director, Solution Consulting at Pimcore Global Services (A Happiest Minds Company). Pimcore is an open-source platform for product information management (PIM/MDM), digital asset management (DAM), content management system (CMS), and eCommerce. She has extensive experience in managing presales, product development, and multifunctional teams.
Matt Ramerman is president of Sinch for Marketing.
Stacy Berns, as the founder and president of Berns Communications Group (BCG), connects the worlds of retail and technology globally, bringing to market new retail fashion trends and technologies that are shaping the way consumers shop today. Founded in 2002, BCG is uniquely positioned to connect these sectors by leveraging its relationships with CEOs, media and its Retail Influencer Network, a select group of retail and fashion insiders that includes some of the most powerful voices in the industry. Stacy is also one of the Co-Founders of DealmakeHers, an exclusive network of leading female dealmakers in the retail and consumer spaces. Stacy is passionate about and committed to mentoring and empowering executive women by creating events and platforms that support networking and education. She also serves as a board member of Delivering Good, a nonprofit dedicated to providing new merchandise to people around the world impacted by poverty and tragedy.
Jeff Cashman is the COO at GreyOrange, a global company that modernizes order fulfillment through Artificial Intelligence-driven software and AI-driven mobile robots built together so they cooperate in deciding on and executing warehouse activities that maximize payoffs and minimize tradeoffs to create the highest yield.
Jason Hofmann is the SVP of Customer Success and Partner Enablement at Digital River, a private company that provides global e-commerce, payments and marketing services.
Jake Sky Levin is the COO and co-founder of SparkPlug, an incentive management platform for retailers.
His intuitive approach to consumer behavior has been vital in using data-driven strategies to identify emerging market opportunities. As a behavioral science and public policy graduate of Harvard, Jake worked for the National Democratic Institute and Investor Group Services, where he led diligence on over 30 investments in consumer products, software and retail technology. Jake has experience leading market researchers and consultants on more than 25 deals within the healthcare, agriculture, consumer goods, and fintech industries.
Jake is leading SparkPlug in its mission to maximize profits and create new income streams for retailers, consumer goods companies and restaurants while at the same time delivering a better quality of life for employees. You can connect with Jake on LinkedIn or visit www.sparkplug.app to learn more.
Brian Burt is CEO of CANOPY Management, a full-service marketing agency that is the force behind many of the most successful brands on Amazon.
Nick Phipps is an Optimization Strategist at Rawnet.
Eitan Reshef is the CEO of Blue Wheel, an e-commerce growth agency that helps brands grow on and off Amazon through advertising. Blue Wheel Media is a 3x Inc. 5,000 Fastest Growing Company (2019, 2020, and 2021), and the winner of 3 Stevie awards in 2021.
Charlie Casey is CEO and co-founder of LoyaltyLion, a data-driven loyalty and engagement platform that powers ecommerce growth. Proven to increase retention and spend, LoyaltyLion is trusted by thousands of fast-growth ecommerce merchants worldwide. Prior to founding LoyaltyLion, Charlie joined the Foreign and Commonwealth Office as an Economics Advisor before becoming a consultant at Deloitte.
Chris is responsible for leading Theatro’s overall direction, strategy, and growth plans. Chris is a “roll up your sleeves” type leader who is passionate about the strategy of a business. Chris believes that most every idea can be a winner…it’s all about figuring out the strategy angles to drive success! As a co-founder, Chris has been instrumental in guiding Theatro from an early innovative concept into a fast-paced growth company.
Chris has 25+ years of experience in senior executive positions with small start-ups and large multinationals in a diverse array of industries, including software, networking and apps for leading hardware and software companies including Cisco Systems, AppTrigger, Metaswitch, Extreme Networks and Newbridge Networks. Chris graduated with a BBA from SMU.
Dan Wallace-Brewster is the senior vice president of marketing at Scalefast.
Joe brings over a decade of e-commerce and search experience to Search.io. Prior to Search.io, Joe served as chief customer officer at ZineOne. Before that, he was senior vice president of customer experience and partnerships at Unbxd and head of global support operations at Magento Commerce (acquired by Adobe). Joe holds a Bachelor's degree in Electrical Engineering from Jordan University of Science and Technology and an MBA in Finance and eBusiness from Golden Gate University.
As the Executive Vice President of Global Solutions and Partners at Qlik, Poornima leads a multi-disciplinary team that blends alliances/channel strategy, consulting and education services, as well as value engineering. Her team designs and executes transformational strategies for large enterprise customers to maximize the value of their overall investments in Qlik’s data integration and analytics platforms. In her position, Poornima also holds a leadership role within the Customer Exchange Network.
Poornima joined Qlik from Cognizant, where she was the business leader for their AI & Analytics practice in North America. During her tenure, Poornima also led the Cognizant Chief Data & AI Officer Advisory Council, a community of analytics executives focused on AI & Analytics as a strategic imperative for organizations. Poornima has more than 20 years of experience across a variety of industries and started her career at Tata Infotech.
Poornima holds an MBA from ICFAI Business School, India and a BS in Mathematics from University of Madras, India.
Perri Chaikof is the Director of Product Marketing at Ada, having joined as one of the first 20 hires and grown with the company from pre-series A to unicorn status. Described by her peers as Swiss Army knife, Perri’s has a proven track record in software sales, Voice of Customer advocacy, and team leadership. Perri is an innate problem solver and embraces new challenges - whether it be a business case, crossword, or sudoku puzzle.
Mohit Mohal is a Managing Director with Alvarez & Marsal’s Consumer and Retail Group in Miami. He brings more than 15 years of experience in large scale transformation and turnaround efforts in consumer and retail industries.
Mr. Mohal’s notable large scale transformation and turnaround assignments include: ~$400 million EBITDA improvement program for a ~$5 billion global consumer electronics company (~$100 million bottom line impact in first six months, sales force effectiveness and redesign to enable and grow topline); ~$300 million EBITDA improvement program for a $5billion value retailer (~$120 million bottom line impact in first 12 months); dramatic turnaround of a $5 billion global apparel retailer (~$150 million in bottom line impact); ~$200 million EBITDA improvement program for a ~$5 billion consumer products company.
In addition to leading large scale transformation programs, Mr. Mohal has helped numerous consumer and clients with capability building and driving growth. This included a digital marketplace strategy for an apparel retailer in which he built a next generation customer experience to help enable $1 billion in growth.
Prior to joining A&M, Mr. Mohal was a Partner at BCG and a Principal at Kearney.
Mr. Mohal earned a bachelor of technology degree from NIT Hamirpur and an MBA from NITIE, Mumbai.
Justin Lie is the Founder and CEO of SHIELD. With over 20 years’ experience in the industry, Justin is one of the earliest pioneers of fraud prevention technology. Whilst running a cross-border e-commerce business as a teenager, he created his own system to combat online fraudsters that were attacking his websites. Over several years of research and development, Justin successfully created the world’s first risk intelligence company for mobile apps - SHIELD.
Rob Klitsch is director of the retail, hospitality, and food service practice at UKG (Ultimate Kronos Group), a global provider of HCM, payroll, HR service delivery and workforce management cloud software solutions. With 20+ years of experience in retail store operations — primarily supporting athletic brands — Klitsch joined UKG in 2021 and leads the marketing strategy for the sector.
Eli Chapman is the CMO at Celtra. Chapman has spent his career working at the intersection of creative, technology, and media. Most recently, as MD/Global Head of Media and Connections at R/GA, Chapman helped clients develop and execute digital-first strategies for online and offline media and communications innovation, building out an integrated cross-functional talent-rich team. Prior to R/GA, Chapman was Senior Director, Client Partner at TubeMogul (now part of Adobe), where he developed and implemented the company’s client partnership model and led a bespoke team designed to onboard and grow the company’s most strategic brand-direct relationships, including L’Oreal USA, Johnson & Johnson, and Heineken. He previously founded his own agency, developed TV shows, and worked as a producer, cinematographer, and editor.
Julian supports LiveArea’s portfolio of clients, working closely with brands to grow their CRM and Email program while driving marketing automation, strategy and channel optimization. Supporting client’s goals in generating incremental revenue and engagement, he leverages the latest technologies in the market, along with his development understanding to design and build cross-cloud solutions for our clients. Julian holds both his SFMC Specialist and SFMC Business Consultant certification.
Ashish Sahu is Head of Product and Solution Marketing at Redis. He has broad experience with launching in-memory databases, big data, analytics, and AI products.
Tara Kelly is the founder, president and CEO of SPLICE Software, which offers a cloud-based solution that specializes in using big data and artificial intelligence, through the scalability of cloud storage and secure API connections, to create messages that drive customer engagement and the desired call to action.
A serial innovator, published author and founder, president and CEO of SPLICE Software, Tara Kelly (@tktechnow) is passionate about technology’s potential to change lives for the better. She has consistently channeled that belief into developing technologies that enhance operations, enable better service delivery, and improve the customer experience. This has led to the creation of three customer experience companies and turning an innovative idea into a patented, proprietary technology (US Patent Number 9348812) that harnesses data streams to create personalized, automated messages. The technology solution was included in Gartner’s “Cool Vendors in Insurance, 2016” report and Forrester’s “IoT and Analytics Startups Can Turn Insurers into the ‘Good Guys’” brief.
Kelly – an open source activist and recognized user experience designer – served as a board member for the International Board for Voice User Interface Design, the Canadian Cloud Council, Technology Alberta and is a member of the Entrepreneurs Organization. Kelly’s expertise combined with tenacity, understanding of market trends, and strong communication skills has allowed her to create dynamic solutions and successful teams; not only in her businesses, but also as a community leader on volunteer boards including Food for the Sol, EO Water Walk, and Special Olympics Ontario. Kelly shares these experiences – and her goal of creating a healthy, humane work environment – in the recently published book, Our Journey To Corporate Sanity: Transformational Stories from the Frontiers of 21stCentury Leadership.
Kevin Payne is the Vice President of Corporate Marketing, GiftNow, a Synchrony solution.
Signifyd Director of Product Marketing Ashley Kiolbasa serves as the conduit among Signifyd customers, product designers and the online retail market. She is a customer-obsessed marketing leader who is passionate about identifying key market opportunities. She is a key driver of Signifyd’s go-to-market strategies and directs the team responsible for Signifyd’s robust customer relationship programs, including regular FLOW events, the customer advisory board and the annual 30 Most Influential in Ecommerce awards. Ashley also holds a Bachelor of Arts (BA) degree in Communication from the University of California, Santa Barbara, and an International MBA from the IE University in Madrid.
Mary Mattingly is a solutions marketing specialist at Stefanini, a $1 billion global technology company specializing in digital solutions, with locations in 41 countries across the Americas, Europe, Australia and Asia. In her role, Mary creates content, facilitates brainstorm sessions and manages projects for artificial intelligence, agile and digital marketing solution areas.
Tom Niedbalski is the Vice President of Gift Solutions at Fiserv.
Julio Lopez is the director of client strategy, retail lead at Movable Ink, a platform that helps digital marketers create personalized visual experiences across email, web, and display.
Puneet Mehta is the CEO and founder of Netomi. He spent much of his career as a tech entrepreneur as well as on Wall Street building trading AI. He has been recognized as a member of Advertising Age's Creativity 50 list, and Business Insider's Silicon Alley 100 and 35 Up-And-Coming Entrepreneurs You Need To Meet.
Floris de Kort is an international fintech leader with over 20 years of experience in SaaS and payments. As CEO of Xplor Technologies, Floris is passionate about investing in people and culture, and has a strong track record of making companies amazing places to work by building great teams. Xplor offers enterprise-grade SaaS solutions and a global, cloud-based payment processing platform for SMBs in fast-growing ‘everyday life’ verticals: Childcare & Education, Fitness & Wellbeing, Field Services and Personal Services.
Craig Elston is Head of Strategic Services at Iterable.
As chief marketing officer, Annie leads the marketing and communications team responsible for building reputation, engagement, and demand across the globe. Prior to this role, Annie spent three years as both the Chief Marketing and People Officer for Uniphore, which included leading all functions of marketing and HR. Before joining Uniphore, Annie was part of the leadership team at NIO, a next generation car company, leading US marketing and communications from startup through a successful IPO. Previously, Annie held various strategic communications and marketing roles for the global technology giant Cisco for nine years. Throughout her career, she has counselled and partnered with some of the world’s most senior corporate and government leaders and their teams. She has a passion for building companies, great spaces and achieving incredible things with stellar teams. Annie is an advisory board member for the Leavey School of Business at Santa Clara University. She resides in Saratoga with her husband and three young children.
Riikka Söderlund is the Marketing Director of Smartly.io, a website that automates every step of social advertising to unlock greater performance and creativity.
Mary Ann Miller, Fraud and Cybercrime Executive Advisor at Prove, is a well-respected expert in the fraud and identity space. Mary Ann was most recently Head of Fraud Strategy at Varo Bank where she led the fraud strategy process for transitioning the fintech to a nationally chartered challenger bank. By leading fraud management programs and applying advanced analytics, machine learning and channel security defenses, Mary Ann has helped financial institutions globally lower exposure to fraud in an increasingly digital environment. Mary Ann's previous directorships and executive roles in well known organizations like USAA, PayPal, Lloyd's Banking Group and other technology firms provide a strategic business perspective of fraud challenges. Mary Ann has previously served on the US Federal Reserve Secure Payments Task Force and has built a high-visibility reputation as a thought leader and global authority on digital fraud through media coverage on BBC News, NPR, American Banker, USA Today, and others.
Seb Reeve is the Director of Intelligent Engagement Business Development at Nuance Communications, an American multinational computer software technology corporation.
Avi Geller is the founder and CEO of Maven Machines. Since 2014, Avi has led Maven’s growth as an IoT platform that serves the transportation industry through real-time, mobile cloud enterprise software. Avi originally hails from Palo Alto, California, but started Maven in Pittsburgh, Pennsylvania due to the city’s impressive innovation and technology resources. Prior to founding Maven, he held international positions with SAP and contributed to the growth of several successful software companies and startups. Avi also has an engineering degree from MIT and an MBA from Northwestern University.
Laura Carrier is a Retail Consultant to Sailthru.
Jeff Lucas is the Global Chief Revenue Officer at Firework, the short-form video platform designed to bring a shoppable, livestream video experience to any website.
David Ciccarelli is the founder and CEO of Voices.com, the largest marketplace for audio and voice-over products and services in the world with over one million business and voice actor registered users. David is responsible for setting the vision, executing the growth strategy, creating a vibrant culture, and managing the company on a day-to-day basis, and he's frequently published in outlets such as The Globe and Mail, Forbes, and The Wall Street Journal.
Nick Hill is General Manager of Communities at Khoros, a global leader in digital-first customer engagement software.
Matt serves as the Chief Experience Officer. In this role, he and his team ensure the highest level of support in customer interactions.
Previously, Matt served as Senior Vice President, Customer Experience and Vice President, Enterprise Sales and Business Development for IntelePeer. Matt brings to IntelePeer more than 20 years of leadership experience and a strong passion for serving customers, continuous improvement, and teamwork. Prior to IntelePeer, Matt worked for NexTone, JP Morgan Chase & Co., and Qwest Communications. He holds a Bachelor of Science in Computer Science from the United States Naval Academy in Annapolis, Maryland.
Vicki Brakl is Senior Vice President, Marketing of MNI Targeted Media (MNI). She leads multiple departments, developing innovative practices and technology. Vicki is always on the lookout for new ways to streamline communication to drive performance both internally and externally with MNI’s client base to improve efficiencies and create the best product. Her secret weapon is listening, asking, and knowing when to disrupt. This has led to the identification of new verticals, new revenue streams and real time adoption of technology to energize teams and accelerate growth.
An entrepreneur at the core, Vicki looks at all she does through the lens of a start-up. Her team drives brand value, positions market strategy, energizes sales, crafts content, and leverages research to uncover insights for both MNI and its Harpoon division. Synchronizing messaging and teams to empower stakeholders to their best outcome is fundamental.
Recognizing the importance of creating a work environment that fosters growth, Brakl co-chairs Women@Meredith. She is also the voice of Innovative Marketer forums where marketing leads across the country share trends, best-practices, and personal journeys.
Many of the tenets for how Vicki leads today are rooted in discoveries earlier in her career, with experiences on both the client and agency sides of leading companies including PepsiCo, Omnicom, Hearst, and several start-up ventures. Vicki earned her BA in International Relations/German from Colgate University, and an MBA in International Business from Pace University.
Andre Hordagoda is the Co-Founder and Co-CEO of Go Instore, a solution technology connecting digital customers with in-store product experts using an AI-augmented reality, live video platform. Over two decades, he has gained years of experience within e-commerce and has had a major focus on helping retailers improve conversion rates, AOVs as well as optimizing customer experience using a myriad of technologies ranging from digital personalization, AI, CRM, web analytics and now live, immersive video.
Before launching Go Instore, Andre worked with large organizations, including Experian and Smart Focus (formerly Emailvision), as well as undertaking leading positions, growing early-stage businesses such as Peerius and SundaySky.
Robert has served as president, CEO, and chairman of QCI since February 2018, bringing to the company more than 35 years of executive experience at public and private companies, and federal agencies. He has extensive experience developing critical programs for protecting national security interests and essential infrastructure, as well as in crisis management, organizational development, and strategic planning.
Robert’s public sector experience includes time in the U.S. Department of Homeland Security, the U.S. Department of State, the Bergen County Prosecutor's Office, and served on the Intelligence ScienceBoard supporting the CIA and NIA. On the private sector side, Robert held roles at Implant Sciences, Coca-Cola Company, and Orion Scientific Systems.
Robert currently serves on the board of technical advisors for the National Center for Missing and Exploited Children and the board of the National Child Protection Task Force.
He received his Bachelor of Science from John Jay College of Criminal Justice and Master of Public Administration from the John F. Kennedy School of Government, Harvard University.
Michal Fuchs is director of influencer marketing and creators community at Zoomd, a site search engine for publishers and a mobile app user-acquisition platform.
Sam Ranieri is the Founder and Chief Executive Officer of Reach. Founded in Alberta, Canada in 2016, Reach is the premier partner for ambitious, forward-thinking online brands that want to connect with consumers around the world, expand their business, and increase global sales. Reach's “in-country” solution takes advantage of its 20+ local acquirers, 80 payment methods, and 100+ currencies to deliver the local experience consumers expect.
Bringing consistency to cross-border currency conversions with its guaranteed FX solution, Reach has relationships with banks worldwide to enable local credit card processing, offers consumers alternative payment methods where they are accustomed to using them, and provides best-in-class fraud detection and prevention services.
Ajay Khanna, CEO and founder of Tellius, a company disrupting business analytics with Search and AI, is a tech entrepreneur who has a passion for building disruptive enterprise products with an awesome user experience.
Prior to starting Tellius, Ajay was CTO & Founding member of Celcite, a fast growing telecom analytics and solutions company, that was acquired by Amdocs.
Ajay has over 25 years of extensive experience working in various technical, business. and consulting roles. He holds degree in Electronics and Communications Engineering.
Sender Shamiss is the Founder and CEO of goTRG.
George is senior director of global marketplaces at Avalara. In his role, George oversees the business development operations strategy for Avalara’s global online marketplace business. George has extensive experience leading business development strategies in the ecommerce and marketplace industry. Prior to Avalara, George was vice president of client success commerce services at Pitney Bowes. He also spent more than four years at eBay where he supported the logistics, motor parts, and emerging verticals business units. George holds a Bachelor's of Business Administration and Marketing from Elon University.
Brandon Gell is the CEO and co-founder of Clyde, a product lifecycle platform that helps merchants maximize the longevity of their customer relationships, and enables customers to unlock the full value of the products they buy. The idea was born out of Brandon's own frustrating experience in attempting to offer customers extended warranties directly during his time at a 3D scanner manufacturer. Brandon was a Venture for America fellow, where he focused on design and management, and holds a BA in Architecture from Middlebury College.
Jennifer Shambroom is a highly accomplished senior marketing executive with a 20-year track record of success achieving growth objectives within start-up, turnaround and rapid growth environments. A veteran of the mobile ecosystem boasting 16 years of mobile app experience. Marketing leadership has also contributed to 10 funding events, the sale of five software companies, and the acquisition of several more. Named Executive of the Year, Marketing Executive of the Year, Shortlist for Most Innovative Woman in Marketing, Advertising and Public Relations, 50 Women to Know in Martech and Mobile Women to Watch.
Bryan Cano is Sr. Director of Media Strategy at StitcherAds.
Julie Van Ullen is the US managing director of Rakuten Advertising, one of the world’s leading Internet service companies, empowering individuals and businesses around the world.
Jason Rosenbaum is the COO of Crowd Favorite. Jason is a forward-thinking executive with strong client-facing, financial, and operational experience. His proven leadership has resulted in improved performance across companies operating both in the U.S. and internationally. With a focus on management consulting and growth strategy, his experience in restructuring small businesses, managing multi-disciplined teams, and expertise in integration activities has led to success in building companies and delivering enterprise services.
Ricardo Pero is the CEO of SellersFunding. Ricardo has 20+ years of experience in Corporate Treasury, Wealth and Asset Management. He is and has been an investor and advisor to companies in the US and LatAm. Ricardo has taken on various director roles in leading financial institutions such as JPMorgan, Citigroup & Merrill Lynch. He has an MBA in Finance from Columbia University.
Gadi Shamia is the Co-Founder and Chief Executive Officer at Replicant, a leading conversational AI platform that works with brands like DoorDash, Xenial, and Because.
Raviteja “Ravi” Dodda is the CEO and co-founder of MoEngage, a leading insights-led customer engagement platform used by global brands and retailers.
Sarika leads Medallia’s product and design organizations and is obsessed with ease of use and driving value for clients. Prior to Medallia, she was SVP and GM of a high growth cloud Litmos.com business at SAP. Before Litmos, Sarika led the CallidusCloud product team and was instrumental in taking the core product offering from a single product offering to a market leading product suite. Previously Sarika worked in various engineering and product positions at Oracle.
Andria Tay is global director of marketing and communications at Narvar, the post-purchase experience platform.
Prior to joining Movable Ink, Rachel worked on the client-side in a variety of marketing and CRM roles within the luxury retail space. She joins us from Neiman Marcus, where she oversaw Personalization and CRM Marketing across email, SMS, and mobile app. Most recently, she led a cross-functional agile team focusing on A/B testing and scaling personalized customer experiences and omnichannel journeys across stores and online. In addition she played an integral role in the enhancement of their MarTech stack, consolidating customer data and integrating vendor partners into a CDP. Rachel now oversees North America retail accounts for Movable Ink’s Client Strategy team.
Vice President of Sales Steve Covate leads Qtrac’s national sales team of software executives, technical sales engineers, and inside sales support in selling, configuring, servicing, and maintaining virtual queuing solutions to leading organizations across the globe. Experienced in developing strategic sales plans that promote growth and customer retention, Steve has successfully led sales efforts in a variety of industries including retail, airline, construction, transportation, government, hospitality, banking, education, stadium and arena, healthcare, and entertainment.
Over the last 18 years, Boris has been responsible for shaping the international commerce tech industry through his unique vision and approach to strategy across product development, sales, channel & operations. Prior to Spryker, he founded two successful commerce tech companies, both respectively sold to one of Europe’s largest electronic retailers and to CGI Inc. He is a frequent keynote speaker at several prestigious events and a guest on the Innovate or Die podcast.
Scott Weller is SVP Product Strategy at SessionM, a Mastercard Company.
Joris Kroese is the CEO and founder of Hatch, a leading global omnichannel commerce solutions provider that offers seamless "Where-to-Buy" solutions for the world's biggest consumer brands.
Juliana Prather is the chief marketing officer at EDITED, the leader in Retail Intelligence, Market Strategy and Enterprise data. Before joining EDITED, Juliana was a principal consultant at Grant Juerey, where she developed and launched the Strategic Greenhouse. Juliana was also CMO at The Marena Group and has held high level marketing roles for brands and retailers including Maidenform and Superga.
Ravi Pratap Maddimsetty is the CTO of MobStac, and is responsible for all technology strategy, product innovation, and engineering execution. MobStac's Beaconstac platform is a phygital customer engagement solution that helps retailers and brands create mobile connections with customers to bridge physical and digital worlds. The company is headquartered in New York and Bangalore, India.
Genefa Murphy is the Chief Marketing Officer for Five9. With over 15 years of global experience in the field of technology from consulting, to product management, strategy and marketing, she is an accomplished leader and has led worldwide teams in creating and executing compelling and effective go-to-market strategies.
She is a passionate business executive, with experience across various IT domains. Always a technology enthusiast, she consistently looks for new opportunities to break the mold and push boundaries, to lift her teams to the next level – exemplified by her proven track record, ranging from execution of global product releases to building go-to-market strategies for both incubation solutions and established product lines, and driving hands on digital transformation.
Most recently, Genefa was the SVP and CMO for Micro Focus, a multi-billion dollar enterprise software company. In this role, she led her team through the separation from HPE, acquisition into Micro Focus and the subsequent transformation of the marketing and enablement teams. She also helped transform the underlying marketing tech stack, helping deliver scale and exceptional ROI for the company, its customers and partners. Genefa previously, held various global roles across products, marketing, enablement and communications at Hewlett Packard Enterprise and HP.
Genefa holds a BSc in Business IT and a PhD, which focused on the intersection of technology and sociology in determining technology adoption in the enterprise. Genefa has been recognized as a global CMO of the year and CRN Woman of the Channel for her contributions to the partner and channel eco-system.
In the early days of the Internet, I was fortunate enough to work at MCI on Vint Cerf’s Internet team where we had a front row seat to a true communications revolution. We were pioneering the infrastructure on the “information superhighway”, building the plumbing if you will. We came across lots of ideas and early digital business models, many of them centered around retail.
And years later it still seems like the waves of change just keep coming with greater speed and deeper impact on society as a whole.
At some point I made the move from the world of Internet plumbing into Internet applications and services. I became fascinated by how people and society interacted digitally, and the impact that was having on retail and commerce.
Today, I feel lucky to lead an amazing team of professionals at PlaceWise who work hard to contribute in our own modest way to the digital revolution in retail.
Exploring the ebb and flow of retail in the digital world is what I wake up thinking about every day. And It remains a really fun ride.
When I’m not thinking retail, I’m probably watching hockey, riding my bike or throwing down some sweet beats as DJ Yahya! I am lucky enough to born and raised in colorful and most awesome Colorado!
Jane J. Wang is the CEO of Optimity, a wellness and productivity app that helps people become their healthiest and wealthiest, by rewarding their efforts with our retail partners’ rewards programs.The Optimity Consumer Report can be downloaded here.
Paul Kelly is chief revenue officer (CRO) at A Million Ads. An astute sales and marketing executive, Kelly has led creative and commercial teams for a variety of prominent media organisations. Kelly has helped shape and actively scale the commercial strategy for a number of high-growth digital companies including AwesomenessTV, Team Whistle, Watchmojo and GoldieBlox.
Jenny Hopkins has more than 12 years of experience in e-commerce strategy, sales, and partnerships. Before joining Marketplacer, she worked for BigCommerce (BIGC), where she built and executed Enterprise GTM strategies with more than 30 Enterprise partners in the US. She lives in a 230+ year-old house in Northern Vermont in search of the perfect apple cider donut.
Vered is a seasoned executive with extensive business development and general management experience; formerly General Manager and Vice President at Taboola News, Vice President of Business Development at nanotechnology incubator Landa Labs, and CEO of HumanEyes Technologies.
John Zicker is VP of Data Science at Kinsa. John’s work on advanced data science spans four decades and has seen him applying his expertise to fields as diverse as cybersecurity, life sciences drug discovery, particle beam experiments, and business intelligence. John is a 5-time entrepreneur and 3-time CEO. John holds a BS in Electrical Engineering from the University of California at Davis as well as a Master’s of Biomedical Engineering from the University of Wisconsin-Madison. Some highlights of John’s previous work experience includes positions held as CEO at Sana Security, CrossLoop and Ampilion, CTO at Sagent Technology, engineer at Nasa, Lawrence Livermore National Laboratory and Stanford Linear Accelerator Center.
Kinsa is a public health company on a mission to stop the spread of infectious illness. By turning the most common medical device in the home - the thermometer - into an app-enabled communication system, Kinsa guides the ill to care and services to get better faster, and aggregates real-time population health insights at the first sign or symptom of illness, long before an individual enters into the healthcare system. Kinsa's unique and proprietary illness insights are used by public health departments to detect and contain new outbreaks, by retail, manufacturing and healthcare enterprises to forecast demand and optimize messaging, and by schools, families and individuals to predict, prepare for and prevent outbreaks.
Amanda Honig is currently a Regional Portfolio Manager for Zebra in North America. In this role, she leads the strategy and roadmap for enterprise mobile computing by identifying investment priorities and ensuring product and solution requirements by use case, all while representing the voice of the customer across the region and providing strategic sales support. Leveraging her genuine passion for helping customers get the most out of our products, Amanda also serves as a small and medium-sized business (SMB) Industry Lead. She is one of many creative, tech-savvy advisors helping Zebra connect SMBs with breakthrough technology solutions that advance the way they work.
Amanda has more than 14 years of experience within the B2B technology industry and has held several leadership roles. She obtained an MBA from Long Island University and a Bachelor of Science in Business Administration from the University at Buffalo. Amanda is a super-curator who can disentangle complex technologies and apply them into real-world situations – especially for small and growing businesses.
Previously, she was the Sr. Manager, Manufacturing and Transportation & Logistics Vertical Marketing where she was responsible for the development of go-to-market strategy and priorities for both. She also served as the Americas Portfolio Marketing Manager for enterprise mobile computing at Zebra and as a Global Product & Solutions Marketing Manager at Motorola Solutions.
John Dynan is the Business Development Director for Retail and Finance. He has national retail responsibility for Vertiv and has served the IT infrastructure industry for almost 20 years.
Sean Flynn is Director of Security Strategy and Technology for Akamai Technologies. Currently he works with companies to ensure Akamai’s Security Vision aligns with and fits industry and customer needs. He also acts as a trainer for web and enterprise security for internal groups.
Sean has over 16 years of IT security experience working for networking and application security vendors. Sean joined Akamai in 2012, implementing Akamai security solutions for companies. He was hands-on, helping protect customers from active attacks by state-sponsored actors, hacktivists, and cyber criminals. He has consulted some of the largest customers in Finance, Commerce, and Healthcare on Akamai solutions, cloud security implementation, and security best practices.
Brian Bowman is the CEO of ConsumerAcquisition.com.
Brian Uffelman is vice president and security evangelist at PerimeterX, the leading provider of solutions that detect and stop the abuse of identity and account information on the web.
Himanshu Bhardwaj serves as the Business Unit Head for Diversified Business, Manufacturing, Retail, CPG and Telecom at WNS. Prior to WNS, Himanshu has donned multiple global and leadership roles in Xchanging plc (a DXC company), Cambridge solutions Ltd. and FedEx.
Founder and President of UpstartWorks, an eCommerce consultation service, Rohan Thambrahalli has made it his goal to develop a culture that embodies the builder who delivers best-in-class value to customers and partners. UpstartWorks is Rohan’s greatest personal and professional achievement, it was his vision from the beginning to start a company that could provide vendors the reach, technology, scale, and capabilities to compete with the best brands in the world.
Kelly Weaver is VP of Product at JRNI.
Tony Ward is a leader within the Retail practice at Ernst & Young, a global management consulting firm. An experienced executive with expertise and strategic leadership in global supply chain management, omnichannel fulfillment, customer experience, digital, integrated logistics, transportation, sourcing, and enabling technologies. Extensive experience in assisting companies across multiple industry sectors in defining and structuring initiatives, evaluating business case potential, and managing the deployment of complex transformations. Over 28 years of experience with Retail, Consumer Products, Distribution, QSR, and Hospitality/Gaming companies. Over 15 years of extensive experience in Asia, Europe, and South America
During his career, he has served as a trusted advisor to some of the biggest brands in the world, assisting with their global supply chain needs and helping them achieve significant business gains.
Mr. Ward has spoken at CSCMP, RILA, Shoptalk, Groceryshop, WERC, and many other forums. He has been featured in more than 40 articles, and is a contributing author to several books.
Chris Abele is vice president of Carat and digital commerce strategy at Fiserv, a leading global provider of payments and financial services technology solutions.
Yair is CEO and co-founder of anecdotes, the first Compliance OS and he's on a mission — to remove the frustration that typically accompanies Compliance and in the process, save InfoSec teams millions of hours per year collectively. After building and managing teams in different units across the IDF Intelligence Corps, Yair became the head of the hardcore R&D section of the IDF’s elite 8200 unit. After leaving the army, he led the Innovation Group at Intsight, where he successfully brought new products into a highly competitive market. In 2020, he started anecdotes with Roi and Eitan to re-build the InfoSec Compliance ecosystem to fit the Cloud era. Yair is an avid skier, piano player, and builder.
Idan Cohen is CEO & Co-founder of Reflectiz, which secures websites by providing comprehensive visibility and analysis into the ever-expanding attack surface and minimizing risk caused by integration with third- and fourth-party applications. www.reflectiz.com
Karlo Bustos is an experienced leader driving transformational change and assisting companies with their EPM process and technology needs. He has diverse industry knowledge within Finance and Accounting, Procurement and Operations, FP&A, Talent Management, Strategic Planning and Execution, M&A Integrations, Large-scale Program/Project Management, and Market/Competitive Analysis skills delivering the right result for organizations. Karlo is a respected and trusted advisor to executive management globally.
Karlo's financial analysis and global commentary around cash flow, finance, and macro business trends have been published in CFO Magazine, CFO Europe, CFO Asia, Wall Street Journal, Financial week, Business week, AP, Reuters, and Dow Jones.
Butta brings over two decades of marketing leadership and brand positioning expertise, resulting in billions of dollars of enterprise value created through market leadership, strategic acquisitions and record-breaking IPOs. Prior to joining Airship, Butta was CMO at SignalFx, and before that Sprinklr, where he redefined brand value around software observability and customer experience management respectively, resulting in SignalFx’s acquisition by Splunk and Sprinklr’s subsequent public offering under the ticker symbol, CXM (NASDAQ). Before that, Butta was a consultant in residence for Andreessen Horowitz, where he developed the firm’s points-of-view on market-changing technologies that supported its industry-leading executive briefing program on innovation. His career spans CMO leadership roles at AppNexus, NICE Systems, Parametric Technology Corporation and Red Hat, among others.
Guy Moskowitz is the CEO of Coro, the all-in-one cybersecurity platform designed for small and mid-sized organizations, growing businesses and lean IT teams.
Gloria Stitt is vice president of marketing at social ecommerce platform Joyned.
Gary Ballabio is vice president of technology partnerships at Cloudinary, the media experience platform for thousands of retail and e-commerce brands (such as Puma, Bombas, Reformation and Neiman Marcus). Gary’s experience spans sales, product management and engineering. He leads technical and business integrations with Cloudinary's strategic partners.
Aakash Kumar founded Shiftsmart to execute his vision of empowering today’s rapidly expanding labor workforce to maximize their employment opportunities and help usher in a future where they can work exclusively based on their preferences. Kumar’s forward-thinking vision and leadership places him at the forefront of addressing profound changes impacting labor markets worldwide with his goal of revolutionizing the modern labor market and increasing the quality of life for the global workforce. Along with his strategic and thought leadership, Kumar is responsible for developing and ensuring that Shiftsmart’s “People-First” philosophy is pervasive throughout all aspects of the company’s relationships and technology. Prior to founding Shiftsmart, Kumar was Cloud Business Operations and Strategy Lead at Google, working on behalf of the executive leadership team, where he specialized in the labor dynamics of managing staffing companies and large distributed workforces.
Harel Tayeb is the CEO of Kryon Systems, a leading AI and automation technology company.
Cassio Sampaio is the senior vice president of product and will drive Auth0's product road map to continue delivering innovation towards the needs of application builders. He was previously director of business operations (Cloud Infrastructure) at Apple.
Jeremy Swift is founder and CEO of Cordial. Cordial is a cross-channel messaging platform that is changing the way marketing & technology teams engage their customers. Before founding Cordial in 2014, Jeremy was a founding member of BlueHornet, a first-gen email marketing SaaS company that he sold to Digital River in 2004. He has spoken at leading industry events including DMA, eTail, Shop.org, OMMA and Mediapost.
Jeremy attended Point Loma Nazarene University and lives in San Diego, CA with his wife and four children. He's an avid Husband, Dad, Entrepreneur, Runner, and Advocate of Mental Health. His other career ambitions involve supporting anti-human trafficking organizations & creating sustainable work in Africa through the use of technology, as well as helping other entrepreneurs successfully navigate the mental health journey of building a company.
Darshan Joshi is co-founder and Chief Technology Officer at CYTRIO. He has more than 20 years of data and data management experience, having held SVP/VP of technology and engineering roles at industry leading data and data management companies such as Informatica, Symantec, and Veritas.
AiCi is the Director of the Shopper and Retail Lab at Mars, Inc., a group focused on innovation and invention to improve business decisions, actions, and bring simplicity & joy to the art of shopping.
With over 15 years of marketing experience, AiCi is devoted to consumer engagement and new technologies in all parts of business, while looking to build community and apply levity to her team, company, and the marketing industry at large.
As VP of Global Marketing and Business Intelligence, Kiel connects UPS Capital’s digital insurance solution set with small businesses across the U.S., Europe, and Asia to create positive outcomes for customers. Kiel harnesses his experience with insurance, small businesses, and insuretech to offer small businesses solutions they can access, afford, and grow with as they navigate business cycles through domestic and global market trends.
During his tenure at UPS Capital, Kiel launched a suite of digitally connected, self-serve insurance solutions for small businesses including InsureShield™ for Shopify, InsureShield™ OnDemand, and InsureShield™ InstaQuote. Prior to UPS Capital, Kiel was head of Marketing for UPS in the UK, Ireland and Nordics, where he deployed UPS’s small business digital ecosystem, serving an improved online shipping experience to SMBs. Kiel also introduced a program for UK and Irish SMB distillers, providing a suite of logistics and packaging solutions that enabled bespoke and start-up distillers to affordably and compliantly scale their e-commerce business.
Kiel is a regular business speaker, contributor, and advocate for small businesses. He holds a Bachelor of Arts and Sciences from Boston University and a Master of Business Administration from Georgia State University Robinson School of Business.
Daasity CEO and Co-Founder Dan LeBlanc is an analytics, customer experience, and business technology expert who is passionate about helping consumer brands achieve their goals through more informed insights. Before founding Daasity, he held senior executive roles with companies such as Provide Commerce, Encore Capital Group, and Groundswell Equity. In his spare time, you can find Dan outdoors enjoying the San Diego weather or visiting one of the city's many great craft breweries
Gary Olson is the founding visionary & CEO behind GT Digital Ltd. He is recognized as an expert and thought leader in the broadcast technology industry on the convergence of video and data. His multi-decades of accomplishments include developing new and innovative technology solutions. In addition to his work at the UN, he designed the first national commercial broadcast networks for six central European countries and the NBA Referee Instant Replay System that includes a UI that captures multiple live video streams and statistics for real time play analysis. He holds a patent in streaming media and is a published author on the convergence of video and data. He gives presentations on cyber security and Artificial Intelligence in media.
Alex is a polymath: a keen technologist with a passion for functional programming, cloud-based architectures and big data technologies. He also has a passion for innovation and organizational change.
Prior to co-founding Snowplow, Alex worked in technology roles at OpenX and in the Business Intelligence department at Deloitte Consulting, as well as strategy roles at Fathom Partners and Keplar LLP.
Vice President of Client Success and Marketing for digital agency Whereoware, Randi Mohr ensures clients’ digital services achieve intended business objectives. Mohr also oversees Whereoware’s brand messaging and marketing efforts to accelerate sales growth.
Marshal Sterio is the CEO of Surgically Clean Air, a Toronto-based manufacturer of portable systems that purify air by supplementing existing HVAC systems. The company’s products are used by thousands of organizations, including Major League Baseball clubs and NBA teams.
Charlie Meyer is the Senior VP of Sales and leads the North American sales team at QLess, the premier mobile queuing, line-management and customer experience platform.
Justin is currently the Chief Growth Officer of Netrush, an e-commerce accelerator focused on driving growth for brands on digital marketplaces like Amazon and Walmart. Previous to Netrush, he held executive-level positions within WPP
Igal Rotem is a seasoned high-tech executive and serial entrepreneur, former founder and CEO of a publicly traded (NASDAQ) company, with extensive business development, sales management and strategic business planning skills. He successfully spearheaded companies through entire lifecycle stages: start-up, accelerated growth, turnaround, IPO on NASDAQ, joint venture, and finally through acquisition.
Since mid 2010, Rotem is the executive chairman, CEO and board member of Finaro Inc. (Aka Credorax), a global payment company and a bank providing payments to eCommerce cross border companies.
As president of on-device solutions, Matt Gillis leads Digital Turbine’s wireless carrier, OEM, and content business lines. Matt has spent the last 25 years at the intersection of content creation, distribution, and monetization. He pioneered content delivery over mobile devices at Bell Mobility and Verizon Wireless. For the past 15 years, Matt has worked in the app economy as EVP of Publishing at Capcom, President of Platform Business at Millennial Media (acquired by Verizon), and as SVP of Publishers Platforms at Oath (also known as Yahoo!). Most recently, Matt was CEO of cybersecurity company clean.io leading efforts protecting publishers, e-commerce merchants, and their users from malicious JavaScript. Matt holds a Bachelor of Arts in Communication Studies from Wilfrid Laurier University and is a Board Member at 33Across.
Sean Riley is the VP, Global Industry Strategy, for Software AG. Over the past nine years, Mr. Riley has been obsessively focused on enterprise digital transformation with a focus on leveraging technologies like IoT, Predictive Analytics, Machine Learning and Intelligent Automation as applied to production, field services, supply chains, logistics and new product development. Prior to joining Software AG in 2011, Mr. Riley has over ten years of experience in the supply chain, logistics & manufacturing fields.
In addition to his work experience, Mr. Riley has received a BA in Business Administration from Hanover College, a MBA with Distinction from DePaul University and is a certified Six Sigma Greenbelt. As well as being a continual guest lecturer for DePaul University, Mr. Riley also sits on the curriculum advisory committee for the DePaul Graduate Program for Supply Chain and Operations Management and has been named a Supply & Demand Chain Executive “Pro to Know” for seven consecutive years.
Neha Singh is the CEO and founder of Obsess, a company which creates virtual stores for top brands.
Alexandre de Vigan holds a Master’s degree in business law and taxation from the University of Assas, then Colombia University (USA). He completes his scholarship with a Master’s degree in management at HEC (2011). Alexandre started his career as a business lawyer, specializing in mergers and acquisitions. Then he began his entrepreneurial vocation in 2014 and founded his first start-up Matchimmo, an online real estate acquisition platform. In 2016, after facing the difficulty of decorating his 1st apartment, he created nfinite (ex hubstairs).
As head of Hawthorne’s Marketing department, Christian manages marketing and new business initiatives to drive revenue and growth for Hawthorne. Christian partners with the leadership team to formulate brand strategy, messaging and strategic planning to ensure Hawthorne is well-positioned in a constantly shifting media landscape.
Matias Colotuzzo is the co-founder and chief executive officer of Vexels, a graphic design company focused on merch, print-on-demand, and unique designs. He is a born entrepreneur, launching his first web design company at 19. His business intelligence and interest in development propelled him to join the Uruguayan Chamber of Information Technologies (CUTI), a non-profit incubator that helps businesses and mentors entrepreneurs. He served as both a director and board member at CUTI.
Matias has overseen the considerable growth in Vexels, which started with seven teammates in 2016 to more than 100 employees today. He is constantly looking for new ways to combine technology with daily tasks while improving the web experience.
David Lam serves as VP of Growth at Acquco. Prior to joining the team, he was Head of Growth Strategy at WeWork, leading global customer acquisition and retention. He has 9+ years of experience running strategy and operations with Fortune 500 companies, including BoA, Citi Marriott, Amex, and Deloitte. He holds a degree in Electrical and Computer Engineering from Waterloo.
Eleanor is a senior product manager at Signifyd leading innovation addressing return and refund abuse. In a previous life, she was the digital product manager at Cuyana, covering both ecommerce experiences and operational tools.
Tierney Wilson is SVP, Client Strategy and Consulting, leads strategic leadership for all client services employees and clients. In her role Wilson is also responsible for the consulting practice which accounts for the agency’s largest area of growth. Prior to her role as SVP, Wilson served January Digital as its Managing Director and Director of Digital Strategy. Before joining the agency, she helped lead e-commerce for Dutch LLC (Joie, Current/Elliott and Equipment), Tory Burch and spent time at Condé Nast.
Shekar Raman is CEO and co-founder of Birdzi, a grocery retail AI solutions company that was inspired by an idea his 11-year-old daughter had about locating products in the supermarket. He is passionate about building data-driven technologies leveraging AI and machine learning to help retailers and brands elevate the customer experience.
Ryan Millman is the founder and CEO of UnDigital, a provider of personalized unboxing technology. A serial entrepreneur with a passion for pushing the boundaries of marketing, technology and innovation, Ryan started his first company out of his college library in 1999 and has since bootstrapped more than 5 businesses, ranging from adtech to ecommerce to manufacturing, to $140 million in revenue - without raising a dollar of outside funding.
Jason Richelson is CEO and Co-founder of Bookkeep, an accounting automation platform for independent bookkeepers, accounting firms and growing businesses. He is also the creator of ShopKeep, a cloud-based POS system used by more than 25,000 retailers and entrepreneurs.
Barbara Schielke, Chief HR & CSR Officer for Asendia
Alper Aydemir is co-founder and CEO of Volumental, an integrated FitTech platform that helps brands and retailers leverage data, computer vision and AI to create better in-store and online shopping experiences.
Alison Medina, Consumer and Generational Strategist, Ernst & Young LLP
Tauseef Sayed is the Sr. Director of Marketing, NetElixir, a premier digital marketing agency with expertise in the retail industry for digital strategy consulting, search engine marketing, search engine optimization, web analytics consulting and social media marketing.
Ian Miller is Head of Product for Wildfire Systems, overseeing the company’s white-label cashback product platform and partner integrations. Before Wildfire, he held product management leadership roles at GoPro, Eventful, Vmix, and others. He enjoys investigating cutting edge technology trends and market research and using what he learns to create new products that meet customer demand.
Dash leads the Holistic Settlement platform for Inmar’s FinTech business unit, including AR/AP, trade promotions settlement and working capital solutions. For the last two decades, Dash has been transforming Finance / back-office functions through leadership roles in corporate and consulting organizations.
Prior to joining Inmar, Dash worked for McKinsey as Senior Expert / Associate Partner and was the global leader of the quote to cash transformation service line. He partnered with over 50 organizations in improving deal velocity, fulfillment accuracy and cash conversion rates.
Prior to McKinsey, Dash held leadership roles in IT and Finance at Microsoft. He led centralization and simplification efforts in Microsoft IT. As part of North America Finance, he led their two-year effort to transition Finance from support service to trusted advisor role.
Dash started his career in ERP implementation (Siemens) and subsequently in shared services leadership roles (Covansys, now Computer Associates). He holds an MBA from NITIE, Mumbai and an undergraduate degree in Mechanical Engineering from NIT, Rourkela, India.
Joe Kamara, currently working as Sales Director at Manhattan Associates, Joe has 25+ years of experience developing strategic initiatives focused on digital and store commerce, mobility, customer order management, customer relationship management, supply chain, and store operations.
Elina Vilk is currently the Chief Marketing Officer of WooCommerce, an e-commerce platform.
Sean Feeney is Chief Executive Officer of Cantaloupe, Inc., a digital payments and software services company that provides end-to-end technology solutions for the unattended retail market. Appointed in May 2020, Sean has a strong track record as CEO of high-growth companies in the technology and payments sectors, along with a deep background in private equity. He also has a keen understanding of our market and brings a great mix of experience building world class organizations, technical breadth, reinvigorating culture, while delivering metrics-driven results. Mr. Feeney holds a B.S. degree in Engineering from the United States Military Academy at West Point, and proudly served as an Army Officer for six years. He has been an active supporter of the technology community in Atlanta and is a past Chairman of the Technology Alliance of Georgia (TAG).
Lisann Kohnke is Director Software Engineering at Searchmetrics where she and her team work on leveraging the potential of search engine data for decision-making processes besides online marketing. Her background in automating analytics processes enables her to support clients in integrating data in a flexible and cost-effective way.
Jordan Reynolds leads the eCommerce and Marketplaces verticals at Ekata, a provider of digital identity verification solutions that support the largest global retailers. Jordan has over 10 years of software-as-a-service sales, product, and go-to-market experience. As an early member of Ekata’s team, Jordan helped pioneer cutting-edge identity verification use cases for risk decisioning with Ekata’s top customers and most technically advanced users.
Mike Morini is CEO at WorkForce Software, a cloud-based workforce management solutions provider enabling enterprise and mid-size organizations to digitize time and attendance processes, optimize employee scheduling, simplify absence management, and gain strategic business insights.
Mike Morini’s approach to driving company growth is centered on employees, customers, and the broader community of partners and analysts. Mike is a 30-year software veteran experienced in growing and scaling enterprise software companies. With an extensive background building out global cloud-based platforms, he has helped shape and guide multiple fast-growth companies in the cloud arena. Before joining WorkForce Software, Mike was previously in CEO and COO positions at SAP, Aria Systems, OutlookSoft, InterWorld, and Verbind. Mike holds a BA from Colgate University.
Cameron Lord is CFO of RF Code where he is responsible for strategic finance and corporate development. Previously, he was CFO of BASE Equity Partners and KingStar Ventures, and was a PE investment professional at Austin Ventures. He has a Bachelor of Science in Business Administration and Accounting from Washington & Lee University.
Sanjay is the Head of Industry at Lucidworks, a company which connects experiences throughout the entire user journey to meet customer and employee intent in the moment.
Gaurav Saran is CEO of ReverseLogix, the only provider of end-to-end, centralized, and fully integrated returns management systems built for retail, e-commerce, manufacturing, and 3PL organizations. Prior to founding ReverseLogix, Saran led enterprise sales for Fortune 500 companies at Microsoft. He has held leadership positions at numerous start-up organizations, successfully transforming them from early stages to established growth companies.
Andrew Custage is the Head of Analytics at Sense360 by Medallia, a consumer behavioral intelligence and benchmarking platform.
Jimmy is the serving CCO of the cybersecurity software company SEON, whose technology combines social signals with digital footprint data to wean out false accounts and prevent fraudulent transactions from taking place.
Jimmy has over 13 years within the online payments and fraud space as part of fraud tech pioneers CyberSource (acquired for $2 billion by Visa), GlobalCollect (acquired by Ingenico for $1 billion) and latterly InAuth (acquired by American Express for $250 million). His passion is mixing nerdy obsession over technology and hyper-commercial growth.
Dragorad Knezi is the CEO and co-founder of eyezon.
Geoffrey Baker is the co-founder and CEO of Versational.
Thomas Walle is the CEO and Co-Founder of Unacast, the location data and analytics company committed to understanding how people move around on the planet. Recognized as the top company to work for in NYC two years in a row by BuiltNYC, Unacast has raised more than +$50m from investors and has been recognized with multiple awards for its technology platform, its rapid company growth, and Nordic-inspired culture. Prior to Unacast, Thomas was a part of the early team at the music streaming service TIDAL, which was acquired by Jay Z in 2014, and later by Jack Dorsey from Twitter and Square, where he led business development and partnerships globally.
With more than 20 years of consulting experience, Daniel has led complex transformation programs at leading companies including Walmart, Target, Marriott and Delta Air Lines. His expertise lies in growth strategy, business model innovation, cost optimization, organizational restructuring, channel integration, merchandising and supply chain transformation.
Shane Rodgers is co-founder of Singapore-based PDX Global, which created the PDX Coin project that's based on a crypto-to-fiat payments and banking application suite facilitating practical cryptocurrency payments via instant, no-fee transactions at stores and restaurants as well as online sites.
Jon Stamell is the CEO of Oomiji, the first predictive, conversation-enabled customer data platform.
Dan Brewster is SVP of Marketing at Scalefast, a new generation of global e-commerce solution.
Nick Hyder is the manager of data science and analytics at Ware2Go, where he mines fulfillment data to uncover insights that help companies of all sizes complete and grow. As part of the Business Operations team, he’s developed cutting edge demand forecasts, piloted network and inventory optimization tools, and created guardrails for measuring the carbon output of Ware2Go’s network.
Cynthia Price is the senior vice president of marketing at Litmus. Her team grows and supports the Litmus and email community through content marketing, demand generation, and events. She has been in the email marketing industry for over 10 years, and was previously VP of Marketing at Emma, an email service provider. She's passionate about creating authentic communications and harnessing the power of email — the heart of the marketing mix.
Nikki De Marchi is head of e-commerce at Cloudinary. Cloudinary’s mission is to empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media. With more than 50 billion assets under management and 9,000 customers worldwide, Cloudinary is the industry standard for developers, creators and marketers looking to upload, store, transform, manage, and deliver images and videos online.
Brooke Camov is Vice President of Strategy and Operations, Marketplacer, a global technology platform that enables brands, retailers, suppliers, communities, and innovators to easily build and grow successful online marketplaces at scale.
Stevie Morris is the VP, Content & Social Marketing Strategy at digital agency, Razorfish.
Nick Rendall is the senior product marketing manager at CloudBees, an enterprise software delivery company. Nick has worked on the Feature Management product team at CloudBees since 2020 and previously held roles focused around IT Operations at Micro Focus and Hewlett Packard Enterprise, but has concluded that DevOps is more fun. He lives in Colorado with his wife and two toddlers.
Dairis heads up Printful’s North American operations development projects and oversees two production facilities with a total team size of 500 employees, and growing. He began his career at Draugiem Group, a technology hub from Latvia that’s built multiple successful businesses, including Printful. His curiosity and initiative led him to Los Angeles in 2015 to oversee the first and, at the time, only Printful production facility. Since then, he has spearheaded multiple large scale projects to support and sustain Printful’s rapid growth. As a part of the leadership team at Printful, he promotes sustainability initiatives and fosters a growth mindset. He enjoys working in a team to find creative solutions to complex challenges"
Jay Hinman is the vice president of marketing at Lily AI. He is a longtime B2B marketing leader with specialties in demand generation, corporate marketing and product marketing and extensive, cross-discipline team leadership experience both in small start-up and large technology companies. He’s led marketing at Opera Software, MobiTV and Neumob (acquired by Cloudflare), among others, and lives and works in San Francisco, CA.
Jeff Stuart is Product Engagement Manager for Adswerve Search.
Twan Vollebregt, Chief Executive Officer and Founder at Traverz, a provider of e-commerce personalisation technology.
Erica Moreti is head of strategy and innovation and physical experience for EPAM Continuum, the integrated business, experience, technology and data consulting practice of EPAM Systems, Inc.
With a designer background, Erica has more than 17 years’ experience in connecting the dots between people, processes and experiences to business— leading teams in solving holistic complex challenges. She specializes in designing strategy and physical-digital experiences that incepts human centricity and innovation mindset within organizations. Erica has worked for major Fortune 100 companies in Retail, Luxury, Consumer Goods and Travel/Hospitality industries.
Jessica Hawthorne-Castro is the CEO of Hawthorne Advertising, a full-service creative, analytics and technology-driven advertising agency specializing in strategic planning, creative development, production, media planning, buying and integrated marketing campaign management. For over 35 years, the agency has combined persuasive brand messaging with best-in-class analytic systems to create accountable, high-performance advertising campaigns.
Dor Sela is the Chief Marketing Officer and Head of Strategy at Trax.
Dor has over 20 years of experience in senior leadership positions within the FMCG and Retail industries. Starting his career in 1998 at Procter & Gamble, he took on various Marketing positions in Switzerland, Israel and South Africa and grew to become the Marketing Director. Dor has also worked with Reckitt Benckiser as General Manager – Near East – based in Israel before joining Carrefour Paris as Executive Committee Director for Carrefour Branded Products. In 2013, he took the role of Executive Vice President – Head of Global Consumer Marketing within MasterCard in New York.
Since 2015, Dor was Chief Executive Officer of Kahn Lucas Lancaster in New York and managed the transformation of this company into the leading ‘tween’ fashion branded company in the US.
Emily Fontana is the Head of Digital Marketing at One Rockwell, a leading e-commerce agency experienced in creative design and technical solutions. One Rockwell helps some of the biggest names in fashion and beauty (Tula Skincare, Westman Atelier, Carhartt WIP, Norma Kamali, and many more) increase their bottom line through strategic and engaging digital marketplace experiences.
Nancy Korayim is the founder and CEO of MetroSpeedy and has 20+ years of experience in management, financial advisory, insurance, sales and development. She has leveraged her sales and operational skills to drive the company's vision, strategy and growth while focusing on providing sustainable and efficient last mile solutions. In addition to running one of the fastest growing logistics companies in NYC, Nancy offers her time to serve on advisory boards. She currently serves on the Board of Directors of MECD, a non-profit organization committed to empowering women and children to be agents of transformative change. In her free time, Nancy loves spending time with her daughter and husband, playing tennis and is an avid follower of F1 racing.
Nancy Marino is a Principal at Columbus Consulting with a proven track record of successfully leading retailers and brands for implementation of processes from design to delivery and development of their Go-To-Market strategies. She is respected for her leadership skills and project management oversight for executing system initiatives and international acumen having managed global sourcing and buying offices in over 50 counties. Nancy is a decision leader and change management expert.
Justin Wenokur is the senior director of digital strategy at CMG Local Solutions. Justin obsesses over the best ways to get his customers to the results they desire using the latest and greatest in the world of digital marketing services. Prior to working at CMG Local Solutions, Justin was the vice president of growth for a large digital agency in Dallas and was responsible for growing his customers’ revenues while also growing agency revenue. During that time he received honors such as AD2’s top 32 under 32 and ANA’s Rising Stars in Marketing award.
Spencer Kieboom is the CEO and Co-Founder of Pollen Returns.
Adi Paz is the CEO of GigaSpaces.
Lucky Lance Gobindram is the general manager of CemtrexLabs and CemtrexXR.
Rashida Salahuddin is the President & CEO of The Corporate Citizenship Project. Born and raised in Los Angeles, Ms. Salahuddin has spent most of her career in Public Affairs working for a diverse array of companies including in Financial Services, Entertainment, and Energy. She is spearheading the Corporate Citizenship Project to address the challenges and ethical issues she has seen first-hand in the field of corporate governance. She is believer that corporate America should be transparent and should practice what they preach. For more information, visit https://corporatecitizenshipproject.com/
Rebecca Brooks is an entrepreneur, columnist, and mother with 20 years' experience in the market research industry. As Founder and CEO of full-service market research consultancy Alter Agents, she feeds her inherent curiosity by uncovering the complicated paths today’s consumers take to help clients make better decisions every day. Rebecca’s passion for creating a rich, energized, and balanced work environment – while delivering exceptional quality and value - has created a true culture of collaboration at her company. She is co-author of the shopper marketing book, “Influencing Shopper Decisions”, published in April 2022. Rebecca holds a B.A. in Anthropology from the College of William & Mary.
Chris Jones is executive vice president of Industry & Services at Descartes, the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance, and security of logistics-intensive businesses.
Prior to his role as CEO at Bright Data, Lenchner founded and managed several web-based businesses, developing digital assets and online marketing programs. Initially joining Bright Data as head of product development, Lenchner’s career and evolvement at the company has been driven by his firm belief in a transparent, ethical-by-design web environment that contributes to an open, competitive market benefitting both businesses and society as a whole.
Derek Slager is the co-founder and CTO of Amperity.
As Vice President of Business Operations, Jamie Saucedo is responsible for PFS' global portfolio of 70 brands. Throughout her 10+ years at PFS she has served in various roles across the organization, giving her a wealth of industry knowledge across verticals. Jamie applies her expertise to guide our clients to successful eCommerce operations.
Liel Strauch is Director of Cybersecurity Research at PerimeterX, the leading provider of solutions that detect and stop the abuse of identity and account information on the web.
Thomas Esposito is the senior account manager, biddable, at Croud.
Niall Norton is the General Manager at Amdocs Network.
Daniel Sztutwojner is the Chief Customer Officer and Co-Founder at Beekeeper.
Oisin O’Connor is co-founder and CEO of Recharge, the leading subscription management solution, helping ecommerce merchants of all sizes launch and scale subscription offerings. Recharge powers subscriptions for more than 50 million subscribers across 15,000 merchants, including fast-growing brands such as Who Gives A Crap, Geologie, Dropps, Bokksu, and Verve Coffee.
In 2017, Angelo Coletta founded Zakeke to create a platform to help brands build engaging customer experiences through customization and personalization using 2D, 3D and AR. As CEO of Zakeke, Angelo leads the team’s global mission to own the visual shopping experience. By helping customers have a positive e-commerce experience, Angelo and his team work behind the scenes to make complex technology easy for any brand to adopt with the goal of increasing engagement and driving sales. For more information on Zakeke, visit https://www.zakeke.com/.
Tony Carothers is the Security Systems Engineer at Corpay, a FLEETCOR company. He has over 30 years of experience in information security, working in both the public and private sectors.
Yaacov Martin is the CEO and Co-Founder of Jifiti, a global fintech company. He is a thought-leader, panelist, and active contributor to leading payments and fintech publications. Bylined on TechCrunch, Payments Journal, The Fintech Times, and The Paypers, among others.
Michelle Collins is CEO and president of A Non-Agency, a consumer experience marketing consultancy and curators of the A\N/A Brand Closet Showroom Social based in New York. Contact Collins at hello@anonagency.com.
Chris Cassidy is the executive vice president of global sales & strategic partnerships for Trax Technologies, the global leader in Transportation Spend Management (TSM) solutions for Freight Audit and Payment (FAP) services.
Before joining Trax, Cassidy served as a leadership partner with Gartner, where he advised enterprise supply chain leaders on their Supply Chain strategies in the healthcare and life science industry. He also led the global healthcare logistics strategy for UPS, leading to the creation of a dedicated UPS Healthcare business unit managing $6B final-mile spend and leading to the launch of a new dedicated UPS Premier product. Additionally, he served as head of global logistics at GlaxoSmithKline (GSK) managing over $1B transportation and warehouse spend, among other various operations, IT and supply chain management and mfg. packaging roles during his 12 year tenor.
Cassidy is an accomplished, trusted and resourceful end-to-end supply chain logistics & transportation leader to SaaS tech, logistics organizations globally.
He is a graduate of the Georgia Institute of Technology with a degree in Industrial Engineering (ISyE). Cassidy has lived abroad in Japan, London UK, and now lives in metro Atlanta, GA with his wife and three children
Jeff Haws is a senior marketing manager at MessageGears.
Josh Baylin is the Vice President of Strategy and Marketing at Brain Corp. He began his career as a reporter with Bloomberg News where he covered technology and telecommunications policy. He transitioned to the investment business initially with Legg Mason Wood Walker and later SAC Capital Advisors where he focused on investment opportunities in the wireless, software, PC and gaming industries. Since leaving the investment industry, Josh has been focused on data, robotics and automation.
Marquita Arnold is director of digital media training for Chacka Marketing, a leading digital media agency specializing in paid search, paid social, programmatic display and consulting services based in Tampa, Fla. Marquita can be reached at marquita.arnold@chackamarketing.com or join more than 110k others and follow her on TikTok @shoppingbestie.
John Thielens is the Chief Technology Officer at Cleo.
Zach Holmquist is the chief product officer at VoyageSMS. He was previously a Senior Director of Product at WeWork, as well as CTO and Co-Founder of Teem, a flexible workplace tech startup that WeWork acquired for $115M. Zach has a passion for building products from concept to completion and growing customer-facing solutions and relishes in the creativity and disruption of startup culture.
Maanas Godugunur is the director of fraud & identity at LexisNexis® Risk Solutions.
Joe Hammond is the Digital Media VP, Monetization at Merkle.
Fazal Gupta is co-founder and vice president of product management and architecture at Logik.io. A former product manager at Big Machines, director at Oracle and Workday, Gupta earned his bachelor’s degree at Dhirubhai Ambani Institute of Information and Communication Technology, a master’s degree at University of Chicago Booth School of Business and serves on the board of Autism Career Pathways.
Eric Tejeda is the Director of Marketing for PossibleNOW. Eric drives the organization’s growth objectives by launching new products and services, promoting thought leadership, building awareness and nurturing leads. Eric believes the key to success in the post-digital age is being able to Listen, Remember and Respond to prospects and customers and has deployed a marketing technology stack to support that approach. Active in community and industry organizations, Eric recently served on the American Marketing Association Board of Directors.
Bryan House is the chief experience officer at Elastic Path, a composable commerce solution. He leads the UX, Product Management, Enablement, and Customer Success teams. Previously, Bryan was the Chief Commercial Officer at Neural Magic, a deep learning software startup where he ran Product, GTM, and Customer Success. An Acquia founding team member, he helped lead the company to $170+M in revenue. His expertise
spans digital commerce, machine learning, digital experience platforms, and open source technology.
Hunter Thurman is president of Alpha-Diver, the market research firm that applies neuroscience to more deeply understand marketplace behavior. The firm’s neuroscientists and strategists work with leading brands, retailers and the Wall Street analyst community to explain, measure, and predict consumer behavior. Clients include: Coca-Cola, Nestle, McDonald’s, and Kellogg’s, among dozens more.
With over 10 years of experience on Wall Street, Mr. Beck founded Optherium to reform defective financial and security infrastructure functions. He is driven by the belief that people deserve sounder, more secure financial services in the tech world. Earlier in his career, Beck was responsible for spearheading innovative technological infrastructure at premier financial institutions, including Bear Stearns, Republic National Bank, HSBC Bank and Merrill Lynch.
Jesse Math is the vice president of advanced TV and video solutions at Tinuiti, the largest independent performance marketing firm across Streaming TV and the triopoly of Google, Facebook, and Amazon.
Jason Murray is co-founder and CEO of Shipium, a supply chain platform for ecommerce companies. Prior to Shipium, he was a 19-year veteran of of Amazon with his last role as VP Retail Systems where he built the supply chain technology that powers Prime and Fulfillment By Amazon.
David Adamson, MD, FRCSC, FACOG, FACS, is a reproductive endocrinologist and surgeon, professor at Stanford University and University of California San Francisco, and Founder, Chairman and CEO of ARC Fertility.
Collette Eccleston, Senior Vice President, Material
As the leader of the Behavioral Science practice at Material, Collette uses theories and methods from the behavioral and social sciences to develop frameworks and measurement approaches that get at less conscious and emotional drivers of behavior. She consults with internal and external clients, helping them use science to get to better insights. She loves mixing theory and application, making complex theories practical and accessible using them to address real business challenges. Collette has two decades of experience conducting research. Prior to joining Material, she was a professor of psychology at Syracuse University where her research and teaching addressed stereotypes, identity and emotion. Collette received a B.A. in Psychology from Columbia University and a Ph.D. in Social Psychology from the University of California, Santa Barbara.
Christoffer Klemming is the CEO and co-founder of Waitwhile, a queue management platform that helps businesses deliver better waiting experiences for their customers.
An internationally experienced data scientist. Exponent of the Pragmatist School. Was once pleasingly described as “Michaelangelo of spreadsheets”, but nowadays prefers Python, R.
Storied career in intelligence analysis. Fanatical about preventing fraud, corruption and money-laundering. Worked for Scotland Yard, United Nations and Anti-Corruption taskforce. Thinks fixing corruption fixes everything.
Vikram Murthi is vice president, industry strategy at o9 Solutions, a leading AI-powered platform for transforming planning and decision-making. Murthi has extensive experience developing strategy, designing and deploying large-scale supply chain improvements and SaaS solutions at some of the world’s largest retailers.
Rob Weaver is Chief Revenue Officer at Vertebrae, Inc., A Snap Inc. company where he helps bring the power of 3D and AR commerce to retailers across the globe.
Bulent Cinarkaya is the ServiceNow VP & GM Field Service Management.
Gleb Polyakov is the CEO and co-Founder of Nylas.
Senthil Rajagopalan is the president & COO at Profit.co, a San Francisco Bay Area-based SaaS startup that helps companies improve their goal management and execution through their industry leading offering software. Senthil is responsible for marketing, sales & customer success at Profit.co. He has nearly 25 years of experience in technology and consulting, including 12 years working with enterprise customers in North America. He has been in B2B SaaS for the past 10 years, co-founding a startup in Bangalore, India. He is an OKR lead coach and a certified agile coach and spends 50 percent of his time with customers helping them with their goal management (OKRs) and performance management initiatives. To learn more, visit https://www.profit.co/.
Dan Picker is an industry veteran with more than 30 years of experience in developing and deploying wireless infrastructure, software, medical devices, applications, and mobile devices, including strategic planning and global platform management for companies like Nokia and PureWave Networks.
Before joining Inseego, he served as an advisor and board member for many companies, guiding the wireless enablement of medical devices and other products that now benefit from 4G and 5G connectivity. As CTO of PureWave Networks he helped pioneer the world’s first high-performance 4G small cell base stations for both terrestrial and aeronautical applications. He provided strategic direction for product roadmaps and cost reduction programs while leading digital and RF hardware, software, firmware, mechanical, industrial design, antenna development, integration, and test for the company’s infrastructure equipment. He also served for two years as the Chair of the International Wireless Consortium (IWPC) Small Cell Working Group, a team comprised of over 120 of the world’s top operators and OEMs.
During his 12-year tenure at Nokia, he rose through the ranks to become the Head of Wireless Platforms, CDMA Operations, with global responsibility for CDMA platform software, hardware and ASIC development.
He holds Ph.D. and M.S. degrees in Electrical Engineering (Communication Theory and Systems) from UCSD, and a B.S. degree in Electrical Engineering from UCSB. He also holds over 20 wireless technology patents and publications.
Giuseppe Ficarra is senior vice president of global sales at Majorel, a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical-leading brands.
Isaac Gurary is the CEO of NoFraud, an e-commerce fraud prevention and checkout solution.
Shannon Ryan is the Executive Vice President of North America at Valtech.
Matt Wilburn is the president at Daz 3D, a leader in NFT strategy, marketing and full-stack development.
Daz is an NFT partner of iconic brands such as RTFKT (now Nike), Clinique, Coca-Cola, Champion and Warner Brothers, and in January it dropped Non-Fungible People, 8,888 PFPs featuring female, female-identifying and non-binary 3D avatars. Daz also runs one of the largest 3D creation platforms serving millions of professional and recreational artists worldwide.
Matt’s previous roles include senior marketing and executive leadership positions in public, private equity and VC-backed companies, including Yahoo!, Cricut, and IRI. He earned an MBA at Northwestern University and completed executive education programs in Blockchain and Artificial Intelligence at MIT.
Liza Amlani is a retail industry veteran and the go-to expert in retail merchandising, product creation, and accelerating speed to market. In a career spanning 20+ years, Liza has worked with familiar brands including Holt Renfrew, Ralph Lauren Europe and Canada, Club Monaco, Nike, Walmart. Liza founded Retail Strategy Group in 2020 – a consulting practice helping companies in the retail space dramatically improve profitability and increase organizational effectiveness.
Liza’s opinion is sought after and is held in high regard; Liza is a regular contributor to RetailWire, Bloomberg, Forbes, Footwear News, & Sourcing Journal. She also brings a wealth of global insight to her work given the number of stamps in her passport and countries in which she has resided – Liza has moved over 27 times in her life.
Raz Golan is the CEO and co-founder of Shopic.
A veteran of the 8200 unit of the Israeli Intelligence Corps, Raz is a seasoned product leader with over a decade of experience in research, product management, intelligence and R&D. Prior to his army service, Raz started a Bachelor’s degree at the age of 14, during high school, and co-founded Sikumuna.co.il, Israel’s largest studying materials website.
After completing the army service, Raz joined Checkpoint as a Security Researcher, then joined Semanix’s (a start up developing NLP algorithms) founding team as VP Product.
Brian is recognized as a savvy, innovative C-level executive with a proven record of achieving revenue, profit, and business growth objectives by providing expert business process, outsourcing, and cutting-edge technology solutions for blue chip clients. He has more than 20 years of experience in generating consumer and brand awareness, maximizing product visibility and developing sales and marketing strategies for some of the world’s most renowned brands including Walmart, Google, Amazon, Home Depot, Whirlpool, Nike and Microsoft. He is recognized in the marketing services industry as one of the leading experts in the strategic development and execution of retail and commercial execution solutions. Brian maintains an uncompromising focus on high quality standards, employee centric culture and bottom-line profit improvements. Brian received his bachelor degree in Business Administration from Longwood University in Virginia.
Remy Claret is co-founder and chief marketing officer at Odaseva. He has strong experience in enterprise software, having spent 11 years at Genesys, and 20 years in the IT industry in several product marketing and sales engineering positions at global tech companies. Claret is a creative thinker with a track record of crafting innovative marketing initiatives as well as launching and taking cloud-based products to market.
Nancy began working in digital media in 1997 migrating to software in 2009. She is a recognized thought leader in marketing technology and known for solving problems. In 2013, she founded MediaWallah to solve what was broken and hindering the industry from moving forward. Delivering key value and results for CMOs, MediaWallah offers the "holy grail" allowing data to be connected at the most granular level and power marketing at every level.
She has been a frequent speaker at industry conferences such as OMMA, Digiday, Adtech and iMedia. She also has written Op-ed pieces for publications including Adweek and been quoted in several industry trades such as Ad Exchanger, ClickZ and Mediapost.
Nancy also served on the Interactive Advertising Bureau's (IAB) Cookie Management Task Force helping advance the industry's dialogue on privacy issues.
Ori Mor is the chief business officer at Wi-Charge. Prior to Wi-Charge, Ori was founder and CEO of Appoxee Mobile Technologies, a leading SaaS mobile engagement platform (acquired by Teradata). Before Appoxee, Ori served 11 years in the Electronic Research Department (ERD), a top research and development unit of the Israel Defense Forces. During his time with the ERD, he held various R&D and management positions including large-scale project manager and R&D section head.
Ori holds a master's degree in electrical engineering, Magna Cum Laude, from Tel-Aviv University and a bachelor's degree in electrical engineering, Magna Cum Laude, from Tel-Aviv University. He is a laureate of the Israel Defense Award (2008).
Matt is a driven ecommerce leader with a high growth track record, and expertise in ecommerce sales, online retail technology, digital merchandising, and strategy.
He was one of the first 250 employees at Wayfair.com, which provided a unique perspective and a solid foundation to his ecommerce operating experience.
He has built and led ecommerce teams various consumer furniture and b2b categories, having managed business units in excess of $300M in annual sales. He has grown successful business relationships with major ecommerce channels such as Amazon, Walmart, Wayfair, The Home Depot, and other leading retailers.
Matt currently has responsibility for large enterprise retail clients in a leadership role at CommercHub, a market-leading ecommerce SaaS Platform.
A seasoned technology executive, Ujjval Karihaloo has more than 20 years of experience in technology and software, with extensive cloud expertise and a track record of developing highly innovative products and spearheading a results-driven culture. Ujjval is responsible for the global leadership of IntelePeer’s product management strategy, focused on growing the Company's CPaaS portfolio and solutions. With emphasis on IntelePeer’s partners and customers, Ujjval is committed to driving growth by delivering communications workflow automation solutions that empower customers to advance their business objectives by focusing on business outcomes. Under Ujjval’s leadership, IntelePeer delivers innovation to customers using its platform APIs, no-code/low-code Apps and Conversational Commerce solutions that enable businesses to perform better, connect easier and in turn help enhance their customer experiences. This is more important than ever in an increasingly digital world where consumers expect to engage with businesses on their own terms and communicate using channels of their choice.
Susan Jeffers is the CEO and Founder of XY Retail, a platform that simplifies commerce for global brands. She is a serial entrepreneur and digital marketing veteran with over a decade of experience founding and advising many consumer startups and fashion brands. Deep passion for creating innovative and scalable products with a focus on UI/UX design. Her strength lies in bridging the gap between business and technology, while creating solutions on how to best leverage them to align expectations and attain business goals.
Derick Jaros is the head of industry, commerce at Yext.
Mateusz Jędrocha is the Head of Upper-Funnel Solutions Development at RTB House.
Dan Malachowski is the VP of Performance at Astound Commerce.
Margaux Logan is the SVP, Head of Online Marketplaces at Publicis Commerce.
Gaby Koren is the Chief Revenue Officer at Glassbox.
Pawan is the Co-Founder and CEO of Fashinza, building the future of fashion manufacturing industry using data and cloud that is more sustainable, ethical, inclusive, fast, and efficient. Fashinza is funded by leading VCs, Accel Partners (Facebook, Slack, Flipkart) and SAIF Partners (PayTM, Swiggy).
Previously Pawan co-founded Curofy, which is today India's largest network of Doctors in India with over 50% of Indian doctors discussing patient cases with their peers to provide extremely quick and better diagnosis to their patients. Curofy was VC funded and got acquired by a large US corporate, Edifecs in an all-cash deal in 2017.
Pawan is a mission-driven entrepreneur who believes in using technology and entrepreneurship to bring meaningful change in the lives of the most needy. He was part of Forbes India's 30 under 30 in 2018, Rising Stars by Bloomberg TV, and Young Turks by CNBC. He has also written guest columns in leading publications and has spoken at global events.
Meghann York, global head of product marketing at Emarsys, is a dynamic marketing leader who specializes in sales and strategy development, organization design and resourcing, and market development. As a thought leader in her field, Meghann applies creative thinking to solve big marketing challenges.
Carl has led Smart Warehousing since 2001 and spent his entire career in the logistics, warehousing, and fulfillment space, from working the warehouse floor to CEO and founder. He is a logistics management and operations veteran, actively leading the business to its next phase of growth.
As a versatile and inspired leader with 10+ years of success and innovation across operations expense management, systems integration/enhancements, marketing, loss prevention, data analysis, and employee motivation and training, I bring a unique set of qualifications to each role I’ve held. During the course of my career, I have learned from the best people, in the best companies, and as a result, I have gained expert-level competence in my ability to partner people, processes, and technology to grow revenue, reduce costs, and drive business forward.
My expertise lies in managing multiple projects at the same time, and creating processes that increase efficiency, reduce losses, improve workforce optimization, and result in the highest levels of corporate and customer service levels, with an intellectual curiosity. Advanced business education, and a persuasive demeanor that gains collaborations and builds goodwill across diverse teams. I embrace new technology in the identification and development of business processes, key performance indicators, training initiatives and cost-control methods that consistently achieve beneficial results, always balancing company goals and customer expectations.
Sam Mallikarjunan is CEO and co-founder of OneScreen.ai, the marketplace provider for buying and selling out-of-home (OOH) advertising. He was Chief Revenue Officer at Flock.com, Head of Growth at HubSpot Labs, and taught Advanced Digital Marketing, SaaS Economics, and Innovation Management at the Harvard Division of Continuing Education. He is co-author of the bestselling book, "Inbound Commerce - How to Sell Better than Amazon,” and is an avid podcast guest and industry speaker. Join his 40,000+ @Mallikarjunan followers on Twitter and 12,000+ on LinkedIn.
Currently the Managing Director for Rakuten Advertising (operating as a division of Rakuten, Inc. one of the world’s leading Internet service companies) whose services include Performance Channels - affiliate marketing, display/retargeting, search and omnichannel attribution and Media - Rakuten TV, Rakuten Viber, Rakuten.fr, Rakuten.de and Viki. Leading the Australian business since its days as a start up, launching it's APAC operation and now overseeing the International regions of EMEA, LATAM and APAC based in London.
Bart Waldeck has more than 22 years of real estate software and consulting experience. Prior to joining Tango Management Consulting, he was VP of Marketing and Product Strategy at Accruent where he worked with more than 100 clients including Family Dollar, Charming Shoppes, Panera Bread, Starbucks, and Target.
As a founding member of Lucernex Technologies, Bart was VP of Professional Services and Business Development, working with clients such as Chipotle, YUM Brands, and Carmax. He has held positions as Managing Director at NorthStar Advisory Group and Manager of Retail Financial Services at CB Richard Ellis, where key clients included Home Depot, Bridgestone Firestone and AT&T Wireless. As a member of Accenture’s retail practice, Bart consulted with several strategic clients including Best Buy and The Gap.
Bart received his BS in Economics from Northern Illinois University and his MBA in International Marketing & Finance from the Charles H. Kellstadt Graduate School of Business at DePaul University. He has been a speaker at ICSC, CoreNet, IFMA, the National Retail Federation (NRF), Realcomm, and numerous other industry events.
Dawn Paul is the Content Marketing Manager for Adtaxi, one of the nation’s fastest-growing digital marketing agencies. Before joining Adtaxi, she held leadership positions in marketing and communications in various industries, including the public sector and Fortune 500 arena. As a key member of Adtaxi’s marketing team, Dawn is responsible for bringing the agency’s content strategy alive and owning every aspect of it from start to finish — ensuring all content is cohesive, highlighting Adtaxi’s amazing brand and how it delivers great value for customers in digital marketing.
Alaina D'Altorio is the Content Marketing Specialist at Smith Corona.
Scott Hamilton is the Global Senior Vice President, Industry Solutions at TrafficGuard.
Nick Gurney is general manager of Jewel360, the cloud-based point-of-sale system designed for leading jewelry retailers has a passion for creating solutions that help retailers leverage their POS to improve sales and efficiency. Gurney built his expertise in retail point-of-sale software with Rain Retail managing product development and relationships with retailers nationwide. His career is based on a degree in Technology Management with an emphasis in information systems and technology from Utah Valley University.
Ozan Unlu is the CEO of Edge Delta, an edge observability platform that gives enterprises stream processing, distributed queries, federated machine learning, and intelligent data pipeline capabilities.
Jessica Grisolia, Head of Retail Industry Solutions, Scandit
Jessica is a retail expert specializing in digital transformation and change management strategies. At Scandit, she is responsible for the go-to-market and industry strategy for the retail sector. Passionate about innovation, Jessica explores trends and technologies that bring new ways for employees and customers to interact with the store and take advantage of omnichannel services through digital transformation and automation.
I am very proud of my role as Senior Executive within the Industry Sales Organization at Cisco. My passion for creating a unique guest or fan experience allows me the opportunity to drive digital transformation within the Hospitality and Sports verticals. Being the executive voice to some of the largest customers in many industries affords me a perspective that clients are longing to gain to accelerate their competitive advantage and get to market first. I love the feeling when we create something that delights guests and makes staff more efficient while putting smiles on faces.
I have over 20+ years of experience within hospitality (don’t let this baby face fool you), working with organizations on their digital transformation strategies leveraging IOT technologies, innovation, and analytics. I’ve also had the pleasure of working with many hospitality clients mapping a strategy for casino, hotel, amusement park, entertainment venue, stadiums, and cruise line of the future initiatives back to technologies solutions and architectures.
I’ve learned to broaden my views by learning from other cultures. Having opened or remodeled properties across North America, managed digital transformation projects in Canada, or setting up automation workflows in Latin America opened my eyes to world views. Seeing the largest hospitality projects in Dubai, Saudi Arabia and Singapore open and utilizing your technology suggestions is an overwhelmingly proud feeling that I have experienced.
My specific area of expertise is working with clients on solutions for enabling guest experience and staff productivity. Some examples include guest insights and analytics, digital platforms for mobile, collaboration in the areas of flexible fulfillment, personalization, frictionless check in/out, and social media enablement, all of this while creating a secure network to protect the data.
While traveling is in my blood, I believe we all need that next escape on our calendars. Whether it’s a family vacation, or business trip, we all need a way to grow from new experiences.
Travel- (noun) the only thing you can buy that makes you richer.
Crystal Duncan is SVP, Head of Partnership Marketing Tinuiti
Beth Homer is a bold results-oriented leader known for building and leading high-performing teams. Beth excels in building sales strategy, setting objectives, creating goals, motivating sales teams, and executing complex transactions. Beth has held many direct sales and leadership positions focused on customer oriented innovative solutions.
Sherry Frey has more than two decades of industry experience and is a recognized thought leader on health and wellness shopping and consumption trends. With a background in marketing, market research, innovation and consulting, Frey shares a view that extends beyond personal health and wellness and into the health of the planet.
Paul Coggins is the CEO of global technology company Adludio which has grown exponentially since its launch on the market in 2015. Its mobile advertising platform puts creativity first, and this approach has led to its expansion to several countries around the globe at a rapid pace. Paul has over 20 years as a commercial leader developing mobile startups into multi-million dollar companies. Previous to his current role, Paul was part of the management team that launched Getmein (later acquired by Ticketmaster) and led the post acquisition integration project. Subsequently, Paul launched global media platform Teads into the UK market, where he grew the business into a multi-million dollar offering, and then launched the company’s global mobile offering.
Lisa Katz is senior vice president of customer strategy at Merkle. She has over 20 years of marketing experience in brand development, customer strategy, and analytics with a focus in retail, CPG, and beauty.
Prior to joining Merkle, Lisa was a member of the US retail consulting practice at dunnhumby where she was on the leadership team managing the Macy’s account. She led the Vendor Collaboration team, partnering with Macy’s key suppliers across categories including Fashion Apparel and Cosmetics. Her focus was on developing Omnichannel marketing and loyalty strategies based on consumer analytics and insights.
Lisa’s career includes beauty industry experience having held both brand marketing and retail marketing roles at Victoria’s Secret Beauty and Jonathan Product Hair Care. Her earlier career was focused on merchandising having held multiple roles at Bloomingdale’s.
Lisa received her MBA in Marketing from Fordham University School of Business and a BA in Communications from the University of Michigan. She currently serves on the Board of Directors for The Lion Tales Foundation.
Derek Swanson is the chief technology officer at Silk, a Cloud DB Virtualization Platform.
Shruthi Rao is the Co-Founder and Chief Business Officer of Vendia, a Multi-cloud, Distributed Data platform. Previously, she launched and grew Amazon Managed Blockchain and Amazon Quantum Ledger Database and was the lead Business Development for AWS’ Serverless portfolio of services including Lambda, API Gateway, Cognito and 11 other services. She set up India’ first crypto mining operation in 2011 and has since been an early investor, contributor and advisor to the likes of Ethereum Project, Ripple, Mobility Open Blockchain Initiative (MOBI), Linux Foundation and World Economic Forum. Shruthi is a Stanford Executive Program alumna and holds an MBA in Entrepreneurship from Pepperdine University and BS in Computer Science from National Institute of Engineering.
Bill Galusha is Vice President of Product Marketing at intelligent automation company ABBYY. Bill is an avid speaker at industry conferences and works closely with global organizations to help them gain insights and value from their enterprise data by leveraging AI, document skills, and low-code/no-code platforms. He is responsible for leading the ABBYY intelligent document processing portfolio and marketing strategy in growth markets including Robotic Process Automation and Intelligent Process Automation.
Nima is a technology executive, investor and founder. He currently serves as VP of Global Business Development and Sales at Shippo. Previously, he founded a soccer brand, spent time as a VC, knows how to sling pizza and group coupons, and put in time as a hip-hop radio DJ.
Sandeep leads the Supply Chain analytics practice, consulting, and delivery at Fractal. He is focused on enabling clients on the digital supply chain transformation, enabling data to decisions across supply chain functions, and driving the adoption of analytics solutions.
Sandeep comes with over two decades of supply chain domain experience spread across analytics, consulting, and IT in the CPG and retail industry. He comes with a proven track record of delivering analytical solutions across S&OP transformation, inventory optimization, manufacturing, and IIoT analytics along with optimizing logistics and distribution and sourcing analytics. Over the years, Sandeep has performed multiple roles, including business system leader for customer service & logistics, solution head & architect, practice management, and CPG consultant.
He has a keen interest in problem-solving, AI, and ML with its applications to CPGR and at large to humanity. Sandeep has a Bachelor’s degree in technology from Sri Venkateswara University.
Ben Downey is the chief operating officer of Smartrr. He has 10 years of ecommerce experience spanning operations, strategy and analytics. He has held leadership roles at a variety of companies including BigCommerce and Amazon. Ben focuses his time on scaling the team and internal processes to deliver on Smartrr's vision for consumer-friendly DTC subscriptions.
Sam Fayez is a senior consultant with 20 years of dual experience and value delivery in Supply Chain and Data Science, providing impactful solutions across multiple industries, end to end supply chain practices, and diverse logistics operations. Sam has successfully completed more than 75 projects worldwide, delivering sustainable financial and operational improvements, improving end-to-end supply chain resilience and agility, increasing clients’ analytics maturity level and continuum, and providing a proven path to monetize data through applied data science and supply chain best practices. Sam holds Digital Transformation micro master from Stanford University and Ph.D. in Supply Chain and Logistics Optimization from the University of Central Florida.
Kimberley Drobny is an experienced marketing and sales executive with a passion for creating dynamic and engaging customer experiences across all channels. Throughout her career, she has led high-performance teams to support strategic initiatives across the enterprise to increase brand awareness and impact overall business growth. As the CMO at Theatro, she is focused on breaking into new markets and helping enterprises digitally transform frontline communications.
Terry is a seasoned marketing professional with over 30 years of experience. While he has worked in payments for only 5 years, he has experience with both eCommerce and omni-channel merchants as well as with payment intermediaries. He enjoys building and repairing things with his hands and coming up with innovative ideas to solve complex problems.
Senior marketing exec with a proven track record of driving growth and building advocacy for start-up and established brands. Effective in determining lead and lag measures and developing/ executing cross-functional, multi-channel strategies that exceed expectations. Strong business sense, with a willingness to test and prove concepts for innovative ways to grow customer base, and then retain them. Success owning the marketing function and building stellar marketing teams. Understands the importance of teamwork and culture. Is hungry, humble, and smart.
Yasmeen Johnson is the current Executive Media Relations Manager at SalientMG. Yasmeen has over a year of experience in the public relations industry, having interned at London Flair PR and worked at The Outcast Agency. At both companies, they were responsible for creating pitches, press releases, media alerts, and blog posts. Yasmeen also increased client social media engagement across several accounts by 5,000+. In their current role, they are responsible for conducting market research for a variety of clients, including Amazon Fire TV, Amazon Alexa, Amazon Echo, Amazon Auto, Lyft, One Medical, and Hairtelligence.
Yasmeen Johnson earned their Bachelor's degree in Media Communications from Arcadia University.
Christian has 20-plus years of product marketing, management and engineering experience in the networking industry with a strong focus on mobility, AI, cloud and wireless and speaks often at industry events globally. He currently leads product marketing for the AI-Driven Enterprise portfolio (AI, Wi-Fi, switching, routing, SD-WAN), having joined Juniper through the acquisition of Mist. Previously he led product marketing for wired, wireless and branch solutions at Aruba (acquired by HPE). He led product marketing and product management for Agito Networks product line (acquired by ShoreTel). Prior to Agito, he was an early member of the Meru Networks (FTNT) team leading product management and partnerships in VoWLAN and Wi-Fi solutions. Christian started his career at Nortel Networks where he held several networking and VoIP project lead and software architect positions and was also granted a patent.
T.R. Newcomb is vice president, strategy and corporate development at Riskified, an e-commerce fraud management platform. He is an internet/technology executive with 15-plus years experience across multiple functions, including business development, operations management, corporate development, and private equity investing.
As Chief Product Officer, Frank leads product strategy and product management, driving the next wave of commerce innovation and beautifully simple shopping experiences.
Frank is passionate about building and marketing innovative technology products, and brings over 15 years of leadership experience in product development, product management and marketing.
Prior to joining Orckestra, Frank was VP of Products and Marketing at Radialpoint where he led the development of innovative customer experience products used by some of the world’s leading service providers to support millions of customers.
Bill Koefoed is the Chief Financial Officer at OneStream Software, responsible for optimizing performance and producing next-level growth. Bill has more than 25 years of technology industry experience. Before joining the company in November 2019, Bill served as Chief Financial Officer for online retailer, Blue Nile and prior to that was a partner and CFO for BCG Digital Ventures, part of The Boston Consulting Group.
Former HGTV Producer and Creative Director at Facebook, and today an avid traveler and a successful Airbnb host, Annie Sloan is the co-founder and CEO of The Host Co., a digital commerce marketplace for short-term rentals. The company’s platform enables hosts to create an online store to sell anything in their property, from the snacks in the fridge to the art on the walls. There are also additional preorder services including “stock my pantry” and connections to local artisan products for sale. Guests can make purchases before or during their stay.
Technology is my lifeblood. Hiding its complexity and using it to simplify our world is what makes me tick. From machine learning, to video/graphics processing, to hardware design, to retail floor technology, I’ve been doing exactly that for nearly two decades.
I am a proven leader in the technology industry. I have managed cross functional programs ranging from strategy and roadmap formulation to tactical execution. These efforts have included go-to-market programs, roadmap strategy, product development, and corporate wide process optimization initiatives.
I absolutely excel at building and leading high performing customer facing teams. I decompose customer feedback to identify strategic new opportunities and potential disruptions and have a track record of driving corporate and product strategy changes in response.
I am excited to bring my expertise and love for technology to organizations interested increasing the competitiveness of their product portfolio.
Over the course of my career, I have stayed focused on one principle – great strategy starts with a consumer obsession. My background as a brand strategist, global marketer and consumer researcher provides me with the foundation necessary to design breakthrough innovation and connected experiences that deliver brand and business growth.
TH Herbert is the Chief Executive Officer of Semarchy. He has an extensive history and experience in Enterprise Software Technologies across Sales, Services, Technical, and Executive Management.
Prior to joining Semarchy, TH held various executive and sales leadership positions in International Technology organizations. He was Senior Vice President of Sales for AST Corporation, a large System Integration Firm, as well as Head of Operations in Australia, APAC, and Europe. TH has also previously worked as the CIO of Profitline a Telecom Services Company in San Diego, several startups, and spent over 7 years at Siebel and Oracle prior to that.
Owner and CEO of Senpex Technology, a software development professional with more than 15-years of experience in enterprise solutions and mobile app development. He has applied his practical and results-oriented approach to business to create Senpex Technology.
Senpex Technology is a personalized logistics and delivery service that utilizes groundbreaking artificial intelligence to optimize routes and to provide the fastest, most efficient, last-mile delivery resource for businesses.
Senpex can be utilized 24/7, with no interruptions to your delivery needs.
Teresa Anania is Vice President of Customer Experience at Zendesk, a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.
Polly Wong is the President of Belardi Wong, a leading direct marketing agency based in San Francisco.
Carl Schweihs is president and chief operating officer of PeopleManagement, TrueBlue’s workforce management division specializing in onsite and contingent workforces. He leads three staffing businesses – Centerline Drivers, SIMOS Solutions and Staff Management | SMX, combining innovative, technology-based solutions with workforce strategy to help bridge talent gaps and prepare tomorrow’s supply chain talent for the future.
Yohanna Andom is a senior product marketer at Forter, where she focuses on multiple product areas and competitive research. Prior to joining, she also worked as a product marketer for global players in the software, AdTech, and networking industries.
Sonja Keerl brings to Constructor a deep understanding of the ecommerce and retail landscape. Keerl co-founded the MACH Alliance in June 2020 and served as President until July 2022. The MACH Alliance helps enterprise organizations navigate the changing modern technology landscape. The alliance guides businesses to explore the advantages of open tech ecosystems that are microservices based, API-first, cloud-native SaaS, and headless. Constructor is a part of the MACH Alliance and Keerl remains a member of its advisory board.
Andrew Dallmann is a product and tech enthusiast who is currently focused on digitally understanding and improving physical spaces. Currently, Andrew is the product lead at Atrius, part of Acuity Brands. Prior to Atrius, Andrew was building the marketplace platform at Target, coaching teams in Agile development, and before that was running infrastructure, operations, and software development programs at Thomson Reuters.
Mika Takahashi is an eRetail Director at Merkle within the Performance Media group and has been a part of the wider dentsu network for the majority of her career since 2014. She specializes in retail media and ensuring subject matter support is provided for clients navigating this ever developing space, providing thought leadership for the growing practice at Merkle.
Mika is a global citizen of the world, and has worked in the UK and EMEA region as well as in the US, and frequently engages with global counterparts in various Merkle markets. She is also a passionate DEI leader within dentsu, and co-leads the employee business resource group (BRG), Asian@Dentsu, championing BIPOC employees and supporting safe spaces for members.
In her spare time, she is a keen runner and most recently completed the London Marathon in October 2021.
Mark Balte is executive vice president of supply chain innovation at Logility. His leadership and creativity are crucial to driving innovation in Logility’s cloud strategy, product architecture, advanced analytics, and mobility. Mr. Balte has more than 30 years of experience in development, implementation and support of supply chain software solutions. Prior to leading the research and development organization, Mr. Balte helped customers configure and deploy Logility Voyager Solutions. Mr. Balte holds a Bachelor of Science degree in Mathematics from The University of the South (Sewanee) and a Master of Science degree in Operations Research from the Georgia Institute of Technology. He is a frequent guest lecturer for the supply chain management graduate program at the Georgia Institute of Technology.
Jessica Popp has over 25 years of experience in software solutions and development. She now leads the strategic vision at Ada as CTO, building VIP experiences for customers by leveraging the power of machine learning. Jessica lives in Colorado with her husband, and enjoys hiking, running, and sewing modern art quills.
Laura Apel leads Mitto’s global Marketing operations. With a background in journalism and over 6 years within the CPaaS industry, her focus is on increasing visibility of Mitto’s industry expertise and differentiated technology through strategic brand messaging and communications.
Wilko Visser is an entrepreneur and CEO of ValueBlue. He specializes in developing high-quality and high-impact B2B products for large organizations and enterprises. Wilko builds teams that achieve international results through effective collaboration and is passionate to build a community with satisfied and involved customers.
Design and engineering leader with 18-plus years of experience helping teams deliver amazing products including Video Games, Interactive Experiences and Telecommunications Solutions. Nowadays serving as VP of Technology working closely with our teams to help them create robust solutions. Focus on innovation and R&D in Cloud Computing, Mixed Reality and Web 3.0.
Co-Inventor of a patent combining Video Game mechanics in the Oil and Gas Industry and credited in different AAA video games including Turtle Rock Studios Back 4 Blood, Phoenix Labs Dauntless and several EA Sports titles like Madden, NHL and Fifa.
Based in the greater New York City area, Jehan Luth is the founder and CEO of Banyan. Jehan worked tirelessly to ensure the world realizes his strong vision of how item level data can improve people's lives - by helping them save money, save time and make better health decisions. He leads Banyan’s efforts for expansion of the world’s largest SKU data.
Jehan has a strong background in health data, AI, ML, IT analytics and corporate R&D. Prior to founding Banyan, Jehan was the director of technology at the Harvard T.H. Chan School of Public Health, lead R&D efforts at Campbell Soup Company, Head of Department at Fravashi Schools and founder of a SaaS inventory management company. Jehan's extensive education ranges from legal to health to data, holding Master degrees from University of Pennsylvania in law and public health and attended Cambridge University for his BA in Computer Science.
David Chen is co-founder and director of engineering at Orbbec 3D Technology International, Inc., a manufacturer of 3D cameras.
Tal Lev-Ami is the Co-Founder and CTO of Cloudinary, a media experience Cloud Company. Tal has been leading R&D teams for many years and has acted as system architect & CTO for several companies. Tal holds a Ph.D. in Computer Science.
Lucas is a technical founder who studied Computer Science and is currently leading Elemeno AI, a startup helping data science teams to increase their output in the industry. Lucas has experience working in a wide range of industries, including finance, retail and crypto. He is passionate about the advancements that AI could bring to our lives and believes that human beings are happier doing creative tasks.
Jonathan Mauerer is vice president, operations at Teamwork Commerce, a leading omnichannel solution, providing retailers with Point-of Sale, Order Management, Inventory Control, CRM, and Analytics. It also boasts an ecosystem of integrations with top solutions making unified commerce a seamless activity.
Matthew O'Connor is the CEO and co-founder of AdQuick.com, the first platform to allow brands, agencies and individuals to complete the entire process of planning, buying, executing and measuring out-of-home (OOH) advertising campaigns anywhere in the U.S. and around the globe.
Responsible for the overall delivery and quality of Intouch Insight’s service-based product offerings, Andrée-Anne has 15 years of experience in the customer experience industry. She holds a BA with specialization in marketing, advertising and public relations as well as a Customer Analytics Certification from the University of Pennsylvania.
Melissa Price is a recognized business leader with over 20 years of experience in financial management, organizational development, multi-site operations and facilities management with a proven track record of fostering innovation and organizational growth while driving company culture and vision.
Today, Melissa serves as the VP of Global Business Development at Spatial, pioneering design with audio at the forefront. Before Spatial, Melissa served as President of AIREA Detroit’s premier Haworth Dealership, creating connections through furniture. Melissa was also named Director of Strategy – Advisor for Leon Speakers in Ann Arbor, serving as an advisor to the Board and Executive team on strategic account development with clients such as Ford, Apple and Shinola.
From 2013 to 2018 Melissa was CEO and cofounder of POPHouse (formerly dPOP) a commercial interior design firm in Detroit, where she drove impressive growth with a team who created award winning spaces for culture driven clients.
Vincent Yang is the Co-founder and CEO of Firework, the world’s leading video commerce solution provider. Firework empowers innovative and exciting retailers, consumer brands, and publishers to build engaging, live video experiences on their owned and operated digital properties that bring new levels of authenticity and connection to their customers, and translate into meaningful business impact. The company has raised over $235 million in capital to date. Prior to Firework, Vincent was the Co-founder and CEO of Everstring, No. 1 in predictive analytics. He began his career as an Investment Banker at J.P. Morgan and Investor at Summit Partners.
Robert Ahlborg is the CPO and co-founder of Looklet – a fashion tech scale up that provides automated on-model fashion imagery for e-commerce. Based in Stockholm but with offices in NYC and Paris, Looklet has worked with retailers such as Saks Fifth Avenue and H&M.
Jason Finkelstein is chief marketing officer at Gladly, a customer service platform helping the world's most loved brands deliver loyalty through radically personal customer service. Jason is a five-time CMO with experience at high-growth startups, private and public SaaS businesses including AdRoll, Traitify (acquired by Paradox), AVG Technologies (acquired by Avast) and Location Labs (acquired by AVG). He is also a co-founder of Numa and serves as a GTM advisor for several B2B SaaS businesses. For more details on Gladly’s offerings, visit www.glady.com.
Veronika Durgin is Vice President of Data at Saks, the premier digital platform for luxury fashion. In her role, she is responsible for the data strategy at Saks, from driving enterprise digital transformation and governing enterprise data to enabling data efficiency and supporting analytics and reporting of the full customer shopping journey. Before joining Saks, Veronika held various data engineering and management roles at Indigo, a tech-enabled sustainable agriculture company, and Sonos, Inc. Veronika is skilled at database administration, data engineering, platform architecture, data modeling, and analytics and insights. She earned a master’s degree in computer software engineering from Brandeis University and a bachelor’s degree in biology from the University of Massachusetts, Boston.
Lukas Martinelli works on creating location data to create excellent delivery and in-car experiences with our SDKs. I manage the Geodata data engineering team at Mapbox creating the building, point of interest, and addresses datasets from over 100+ data sources and serving the visual basemap to500M+ monthly users.
Rodney is Head of Marketing, Brand Partnerships at LTK. He has over 20 years in retail marketing and research as a founding principal in global ad and marketing strategy agencies servicing top retail brands and products. He also founded a CPG company sold through retail channels and served as CMO and head of strategy in three consumer incentive companies servicing the retail industry.
Bagrat Safaryan is the Co-Founder and CEO of Local Express, a SaaS vertical for the Food and Beverage (F&B) industry which specializes in providing eCommerce solutions to independent retailers and enterprises seeking digital transformation. Since starting the company in 2017, Bagrat has been on a mission to bring turnkey e-commerce solutions to grocery stores and food retailers across the country using the Local Express platform.
Rohit Shrivastava is senior vice president, product and UX. He leads the global product organization at Anaplan including product management, user-experience, product marketing, pricing and operations with responsibility for driving Anaplan platform strategy, roadmap, and product GTM. Prior to Anaplan, Rohit spent several years at Amazon in leadership roles across Amazon Consumers, Amazon Devices, and Amazon Web Services. Rohit founded the “Key by Amazon” platform and led many other flagship initiatives.
Earlier, Rohit spent over fourteen years at Cisco, in advanced product leadership and management roles including as GM of Cisco’s analytics business unit.
Rohit holds an MBA from UCLA and a BS in Computer Science and Engineering from the Indian Institute of Technology, Bombay.
Raphy possesses over 25 years of experience providing auditing, accounting, financial reporting including financial planning, tax and business advisory services to a variety of multinational, middle market and start‐up companies, with a focus in the food and beverage industry, particularly with emerging brands, manufacturers and distributors. Raphy specializes in helping private equity firms and their portfolio companies to maximize their performance and their due diligence procedures both in the US and internationally. He also has a significant background in financial consulting engagements including GAAP and SEC reporting. Raphy holds a Bachelor of Arts cum laude in Accounting & Information Systems and a minor in Economics from Queens College of the City University of New York.
Diane Keng is the CEO and co-founder of Breinify, an AI and predictive personalization engine that helps brands curate dynamic, meaningful experiences for their consumers at scale. Diane is on Forbes’ 30 Under 30 for enterprise technology and has been featured in The Wall Street Journal, HuffPost, TechCrunch, OZY, and Inc. Magazine. Diane ran three successful businesses before she was 18 and is a noted software innovator who frequently speaks on the intersection of AI, personal data, privacy, and the future of smarter products. Breinify works with retailers and consumer packaged goods brands to enable data science in marketing campaigns that secure 51% year-over-year online sales, 20 times the click rate, and six times the reaction rate.
As content marketing manager at Relative Insight, Alister Houghton uses his B2B content writing experience to showcase the value of text analysis for brands and agencies looking to derive insights from text data. He previously worked at Reed and Cision, creating a wide variety of written and visual content. www.relativeinsight.com
As Senior Vice President for Nationwide Small Business and Channel Chief for Verizon Business, I am responsible for driving results in several strategic areas of the business. We are focused on creating the best end-to-end wireless experience for small business owners who trust their business to Verizon.
I am also focused on developing a customer-centric Partner Program at Verizon. We understand that a great partner experience will always deliver a better customer experience. Channel Partners has called our strategic focus “a historic revamping” of Verizon’s channel program. Our ambition is to make it easier than ever before to partner with Verizon.
My team of 1,400+ employees is committed to accelerating small business growth, driving transformation across the Verizon Business ecosystem, and fostering a culture of collaboration every day. I have held a variety of roles during my 21-year tenure at Verizon, which has allowed me to build a diverse resume of experience in business and consumer sales, business transformation and sales operations. Most recently, I served as Senior Vice President, Global Commercial Operations at Verizon Business.
Kate Muhl is a vice president analyst in the Gartner Marketing practice, specializing in cultural and consumer insights. She has been researching and advising on the consumer and U.S. culture for more than a decade.
Julie Maines is Director of Data Empathy at Alpha-Diver, the market research & consulting firm that applies neuroscience to more deeply understand marketplace behavior. The firm’s neuroscientists and strategists work with leading brands, retailers and the Wall Street analyst community to explain consumer behavior in ways proven to help clients drive double-digit brand growth via activation.
Experienced business leader with demonstrated success in delivering value for my clients across industries, including B2B SaaS, Utilities, Healthcare, Travel/Hospitality, B2C Ecommerce, and many more. Deep focus and experience in Customer Experience Design and Optimization, Voice of Customer, Contact Center Strategy and Execution, Customer Success, IT Strategy, and Sales and Account Management.
Fast-paced supply chain executive focused on optimizing the supply chain and creating value for shareholders, customers and employees. Solutions design, including robotics and automation, that maximized value across the supply chain. Strategic direction and planning on use of business intelligence and advanced analytics (ML/AI) to solve complex business problems.
Mike is a former Medallia customer from 7-Eleven, Inc. where he served in a joint role as Vice President/Co-founder of 7-Ventures as well as leader of the Digital Innovation team. He is known as a visionary and transformative thinker, Mike led 7-Eleven in defining the strategy for customer experience and innovation.
Mike focuses on helping the sales organization in three ways. First, he brings a customer perspective to sales cycles and is able to communicate the benefits of Medallia in the first person. Second, Mike helps develop custom sales strategies, including executive summaries, presentation talk tracks and flow, and prospect specific use cases and one-pagers. Lastly, Mike studies the marketplace and helps Medallia build, buy, or partner with products that help accelerate sales cycles and get bigger deals (Kampyle acquisition for example)
Mike holds a degree in management information systems (MIS) from University of Georgia’s Terry College of Business and is a frequent guest lecturer at Texas A&M University on the topic of innovation.
An Oxford physicist with a Master’s in Artificial Intelligence, Kerry is a technologist, scientist, and lover of data with over 20 years of experience in conversational AI. He combines business, customer experience, and technical expertise to deliver IVR, voice, and chatbot strategy, and keep Waterfield Technologies buzzing.
Sven Hinrichsen is SVP of Strategy for Corpay Payables, which enables businesses to spend less through smarter payment methods.
Christa Carone is the current President of Infillion Media at PaeDae. Prior to this, they served as the President of Paidia Gaming, CSM Sport & Entertainment, and Unison Home Ownership Investors. Christa has also held the position of Chief Operating Officer at Group Nine Media and Boston 2024 Olympic Partnership, and Executive Vice President of Marketing and Communication at Fidelity Investments.
Christa has extensive experience in marketing and communication strategy, brand positioning, stakeholder engagement, and sales integration. Christa is a member of the executive leadership team at PaeDae and is responsible for developing and executing purpose-driven brand strategies. Christa is also an expert in social media governance and has created a social media governance initiative that unites dozens of social marketing work streams.
Under Christa’s leadership, Infillion Media has amplified the company’s thought leadership through campaigns and the first-ever spokesperson council. Christa has also launched a talent management system that is customized for corporate marketing and communication professionals. With their wealth of experience and expertise, Christa is poised to continue driving Infillion Media forward as a leading provider of marketing and communication solutions.
Christa Carone graduated from Mount St. Mary Academy in Buffalo, New York. Christa then attended the State University of New York at Geneseo, where they earned a BA in Communications.
Dutta Satadip is the chief customer officer at ActiveCampaign. Dutta is a tech industry veteran, thought leader and keynote speaker who specializes in customer strategy, customer acquisition, customer retention, and scaling operations. At Pinterest and Google, he built organizations that engage customers to scale and profitability.
Dutta has more than 20 years of industry experience and has held various senior leadership roles in most key operating areas, including Pre-Sales, Business Operations, Product Strategy, Product Management, Product Marketing, Engineering as well as Consulting positions. He specializes in transforming organizations by identifying the right strategic levers to drive the business while minimizing risk. Dutta has operated extensively in both developed and emerging countries.
Francois Chaubard is the CEO of Focal Systems. He was an EE masters then CS masters from Stanford University. He researched Deep Learning and Computer Vision under Fei Fei Li in the Computer Vision and Geometry Lab. He was a Deep Learning Researcher at Apple working on secret projects. Before that, he was a Missile Guidance Algorithm Engineer at Lockheed Martin working on Kalman filter / Information theory. He heads up Deep Learning Research, Sales, and Strategy.
Henk IJspeerd is the sales director for strategic retail accounts for Vertiv’s retail business in Europe, Middle East and Asia.
Henk started his career in 1980 and has vast experience in the IT, carrier, and data center industries. Henk understands issues the retail market is facing in the current market and in response can architect solutions and manage large projects with his team. With complete knowledge of Vertiv’s full IT infrastructure portfolio, Henk adds value to all IT infrastructure related challenges with creativity and years of experience.
Greg Wang is head of sales, North America at Adjust, the mobile marketing analytics platform.
Michelle Wood is the VP of Merchant Development at Wildfire Systems.
Scott Kolman is the CMO at Cresta, where he oversees the overall positioning, promotion, and branding of Cresta’s real-time intelligence platform for the contact center. Scott has an extensive background in corporate marketing and promotion of SaaS and enterprise software, and is a recognized professional with expertise in cloud contact center, customer experience, and customer service. Prior to joining Cresta, Scott held leadership positions at Five9, Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications. Scott is deeply involved in the contact center industry, and has previously spoken at various conferences including CCW, ICMI, and Aragon Transform.
Joy Henry is the Head of Sterling’s Technology and Business Services group, where she holds responsibility for the P&L of the Financial Services, Retail, Gig, Staffing, Diligence, Technology, Media, Entertainment, and Hospitality practice areas of the business. Joy joined Sterling in 2013 and previously held the position of General Manager of the Financial and Business Services Practice Area. Prior to Sterling, Joy spent nearly 15 years at Dow Jones serving in various roles across the organization.
Skip founded Spacee, Inc. in 2016 with the idea of building natural user interfaces and reactive intelligence into the physical world. Since then, Skip has been instrumental in developing Spacee computer vision technology, making it one of the leading technology companies in the spatial augmented reality and robotics sectors. Skip has worked in the technology industry for 20+ years, gaining experience as a Founder and CTO for Cancer Gene Connect, a hereditary cancer risk assessments leader, and Co-Founder of Pave Systems, a judicial software company. From 2007 to 2015, Skip served as an integral member of Ross Perot's technology team at Hillwood Development Company which included building of the media department for Hillwood and designing /implementation of a family office financial system. Outside of Spacee, Skip is passionate about advancing technology knowledge and runs one of the largest Computer Vision Developers group in North America. Several publications have recognized Skip as a top CEO and innovator, including DCEO (2020 Winner of Innovation in Retail) and Ernst & Young (Finalist for 2019 Entrepreneur Of The Year®). He was named Top 500 most influential business leaders in Dallas by D Magazine in 2020, 2021 and 2022. He is a member of YPO and EO.
Geoffrey Michener, CEO and founder of dataPlor, is an international business executive with over 10 years of experience solving complex problems in the big data, small business, and enterprise space.
Kelly Ahuja is a seasoned industry veteran with more than 20 years of experience in networking and telecommunications. He currently serves on the board of directors for two startups in Silicon Valley. Kelly spent 18 years at Cisco rooted in the design and deployment of telecommunications networks. He was most recently SVP of Service Provider Business, Products and Solutions at Cisco where he was responsible for developing and managing the service provider segment strategy and portfolio. Kelly held several other senior executive roles at Cisco, including SVP and GM of the Mobility Business Group, Chief Architect for the Service Provider business, and SVP and GM of the Service Provider Routing Technology Group.
Tim Carrigan, consulting vice president at Andrew Reise Consulting, helps clients develop and deliver on their customer experience strategies. He co-authored the Customer Experience Fiasco, Learning from the Misguided Adventures of a Customer Experience Executive, now available in hard copy or Kindle version on Amazon. More information on the book, along with other customer experience case studies and guides, is available at www.AndrewReise.com. Follow Tim on Twitter, @timjcarrigan.
Jenny Gomez is the vice president of marketing for Fusion at Lucidworks, which specializes in the Connected Experience Cloud, making it easier for companies to connect their data and insights across customer touchpoints.
Jenny began her professional marketing career as a social media content creator and strategist, working for entertainment and media clients — and pivoted to the ever-evolving ecosystem of advertising technology before landing here in the search world.
Marketing is her second career, as she spent 15 years previously working as a stage performer, playwright, and stand-up comic. Jenny studied in the UK at RADA and the Royal Conservatoire of Scotland. She lives in Durham, North Carolina where she enjoys exploring the South with her husband and rambunctious pup, Beatrix Kiddo.
Murray Thom is vice president of product management at D-Wave with nearly 20 years of experience in the quantum computing industry. In previous roles at D-Wave he was responsible for the development and delivery of the Leap quantum cloud service, and the Ocean open source tools. He has led teams engaged in customer projects related to algorithms, applications, and performance testing. He has even assembled a few early quantum computers by hand.
Jamison is GM and senior vice president of the company’s retail business and the Green Dot Network, responsible for overseeing relationships and growth of more than 90,000 retail locations nationwide. This includes all traditional retail verticals, and partnering with the company’s financial service centers of check cashers and installment loan merchants. He also leads the Green Dot Network team leveraging the company’s retail partners to move consumer funds for the company’s products and those of more than 250 partners.
Jamison has more than 20 years of experience in the financial services industry directing enterprise partnerships with companies including Walmart, PayPal, and Western Union, as well as market-leading retailers in the areas of mass, convenience, dollar, pharmacy and grocery merchants. Prior to joining the company, Jamison was the CEO of EML Americas, vice president of business development at Netspend (a TSYS Company), and senior vice president of sales, marketing and account management at Store Financial (EML).
Jamison holds a BSA in Marketing with a minor in psychology from Iowa State University. He is still an avid supporter of ISU sports and enjoys spending time with his family, boating and traveling.
Sander Roose isn't just a business Founder and CEO - he's a proud father of two, a sports enthusiast, and a serial entrepreneur. He holds an MSc degree in Industrial Engineering & Management Science from the Eindhoven University of Technology, where he graduated cum laude. With two decades of retail and eCommerce experience, working on the retail side of Procter & Gamble, to specialising in retail strategy consulting at Harvest and Commerce Squared. Sander loves puzzling through retail’s most significant pricing and market challenges by combining strategy, AI and technology. As CEO, he sets the course for Omnia and guides the company through strategic changes and growth.
Steph is an analyst serving B2C marketing professionals. Her research focuses on the intersection of marketing and privacy and how to strike a delicate balance between privacy, trust, and consumer expectation, all while navigating a rapidly shifting landscape of regulation and tech limitations. She examines topics like zero-party data, preference centers, the customer data ecosystem, and how to deliver personalized experiences without being creepy. She previously covered marketing resource management and mobile engagement automation in addition to privacy.
Steph’s work has been featured in AdExchanger, Forbes, and elsewhere; she has been quoted in publications such as the New York Times, CNBC, Marketplace, CMSWire, and Beet.TV.
As Director of Engineering in ML and AI, I'm responsible to set out the Machine Learning and AI strategy at Sinch and build it. I also advise start and scale-ups on how to leverage data to create value for their customers.
Omed Habib is the vice president of marketing at Tonic.ai. A developer at heart, Omed fell in love with fake data as a way to improve developer productivity. He formerly led Product Marketing teams at AppDynamics, Harness.io, and helped launch startups from inception to unicorns. When not faking data, Omed keeps busy geeking out on all things tech, photography, and cooking.
Link Walls is responsible for leading ChannelAdvisor's Digital Marketing Strategy, serving as a strategic consultant to leading brands and retailers, helping them with the strategy and solutions needed to successfully advertise their products online.
Mollie Andrews leads the enterprise Marketing Operations Center of Excellence for Cox Communications and is responsible for the planning, execution and measurement of the residential marketing strategic plan including marketing resource allocation; campaign execution; customer contact management; marketing systems; vendor relationships; and the integrated (digital and traditional) media strategy. As a veteran of the telecommunications industry, Andrews joined Cox Communications in 2000 as the Vice President and General Manager for Cox Business, Oklahoma.
Before coming to Cox, Andrews worked for Southwestern Bell Corporation in a variety of sales and marketing leadership roles including: director of sales, global accounts division; regional sales manager, large business; branch manager, telecom systems as well as several individual contributor sales roles.
She is a graduate of the University of Oklahoma, where she earned a bachelor’s degree in business administration – marketing. She has also completed the Harvard Business School Cable Executive Management Program, the Marketing Excellence Development Program at Giozuita Business School (Emory) and the Challenge of General Management through the Mercer Delta Executive Learning Center.
Andrews is active in the community, serving on the board of directors for Boys and Girls Clubs of Oklahoma County, management council for St. Luke’s Methodist Church, as co-chairman for American Heart Association Go Red for Women and on the board of directors for Westminster School.
RELEX Group CEO Mikko Kärkkäinen was the driving force behind the company’s inception in 2005. He met co-founders Johanna Småros and Michael Falk at Helsinki University of Technology, where he earned a Ph.D. in Supply Chain Management.
Mikko oversees operations, helping customers improve their forecasting and replenishment processes. Additionally, he has authored over thirty papers on supply chain issues and was most recently named one of The Top 50 SaaS CEOs by The Software Report.
Eric Schwartz is head of North America operations at Scibids Technology. Scibids is a cutting-edge artificial intelligence which substantially reduces acquisition costs of real-time bidding (RTB) campaigns.
Linnea joined PDI in 2018 and brings over 15 years of global experience spanning operations, investing, strategy and corporate development. Linnea oversees all product management and professional services operations and is responsible for developing and executing strategies and offerings to drive growth and competitive positioning across global markets.
Prior to joining PDI, Linnea served as an independent adviser to several private equity firms and management teams. She also spent several years in operating roles with Radiant Systems, as a venture capitalist with Arcapita and most recently served as head of Strategy and Corporate Development for NCR Corporation. Linnea is actively involved in the Atlanta community and serves on the Board of Directors for Venture Atlanta and re:Imagine/ATL.
Anat Shakedd is the CEO and Co-founder of Nexite, a breakthrough real-time data technology startup that’s set to transform the fashion retail industry. A seasoned commercial and brand executive, Anat is an entrepreneur with a vision of turning Nexite into a successful, world-changing business. Nexite developed the first-ever tiny Bluetooth product tag and cloud-based SaaS platform that provides a continuous, automatic flow of real-time data directly from the merchandise. Prior to Nexite, Anat served as a category manager at Israel’s largest FMCG manufacturer, Tnuva and brand manager at Israel’s leading FMCG retailer, Shufersal. Anat holds a Bachelor’s Degree in Behavioral Science from the Ben-Gurion University and an MBA from The College of Management Academic Studies in Rishon LeTsiyon.
Sune Engsig is VP of product development at Leapwork. He previously served in a number of roles at Telenor, including enterprise architect, manager of the business architect team and product manager.
At FourKites, Mark engages with retailers’ c-level leaders and their teams to understand and address industry specific workflows and use cases. He has more than 20 years of experience in the retail industry and has worked with most large retailers globally. Before joining Zebra, Mark held leadership roles at Nielsen and General Mills and owned his own retail technology and analytics consulting firm.
Aubrey Turner has extensive background successfully delivering strategic, enterprise cyber security solutions to Fortune 1000 companies that addresses business problems, strengthens organizations, reduces risk and delivers positive business outcomes. Aubrey has demonstrated rapport and consensus building with key stakeholders. Additionally, he has proven leadership, communication, management, collaboration and sales skills.
Leigh Chesley is the chief customer officer of Longbow Advantage, the industry-leading supply chain execution company behind The Rebus® Platform and the global leader in warehouse software and consulting. For more information, visit www.longbowadvantage.com.
Jon Evans is chief customer officer at System1, the world's leading marketing decision-making platform. System1 helps predict and improve the commercial impact of ads and innovation. Learn more at system1group.com.
Jon is our Chief Customer Officer, and before that our CMO. So it’s no surprise that with his leadership and unparalleled energy and drive, System1 is expanding at an exponential rate. Jon always reaches for the stars…. and catches them.
In 2022 Jon stepped up into our Chief Customer Officer role where he’s accountable for all our products, marketing and sales. Jon used to be a System1 customer, so his superpower is a practical understanding of our customers’ needs and challenges, with genuine empathy.
Jon is an experienced commercial leader with a track record of delivering substantial growth across a large number of brands. His previous experience includes a short stint as CMO for Brewdog, Marketing Director at Suntory leading some of the UK's most iconic brands, on the Board of Purity Soft Drinks, a private equity-backed soft drink business, and working for Britvic Soft Drinks running a 'Seed Brand Unit' in conjunction with Pepsi.
Jon also hosts the ‘Uncensored CMO’ podcast, a mix of work and pleasure and a great way to meet potential clients. It’s at number 1 in Apple’s marketing category for 4 countries.
Outside of work, Jon enjoys the freedom of road cycling, “it energises me and I love the social aspect. All my best ideas happen when I am riding my bike”. Jon cycles for fun and fitness, with the occasional competition. He aimed high for his first-ever Time Trial – the Duo Normand – where, thrillingly, he got to compete against pro cyclists. He blended in seamlessly (he hopes) save for the fact he had no team car (!) and has never been so proud to come 257th!
Matt Schultz is Vice President of Logistic Partnerships at OneRail. OneRail is an Orlando-based last mile transportation visibility solution providing shippers with Amazon-level dependability and speed. With a real-time connected network of drivers, OneRail finds the right vehicle for suitable delivery, so shippers gain low prices and greater capacity to rapidly scale their businesses. Matt has played an instrumental role in growing OneRail’s logistic partnership network to more than 10 million drivers, from national delivery companies to small local couriers. His expertise includes start-ups, franchising, business planning & development, operations management, and talent acquisition.
Patrick Lowe is the Area Vice President of Business Development at PFS. PFS, a business unit of PFSweb Inc., fulfills orders behind some of the most well-known cosmetic brands worldwide including L’Oréal, NARS, Rare Beauty, Yves Saint Laurent, Shiseido, Drunk Elephant, Anastasia Beverly Hills, Bare Minerals, and more.
Kelly Pedersen is a Partner at PwC, based in San Francisco, and leads PwC's US Retail practice.
With over 20 years of retail experience in both industry roles as well as a consultant, Kelly has advised retailers on a wide array of topics that range from growth and profit strategies, large business transformations, and technology and capability building. He focuses a lot of his time in the merchandising area, helping retailers organize and optimize for growth in an omni-channel environment through their product, pricing, and promotion, and inventory strategies.
Prior to joining PwC, Kelly was an executive at a large global apparel retail and also previously worked for a large grocery retailer.
David Messenger is CEO of Hangzhou-based LianLian Global, where he focuses on helping merchants around the world successfully start and grow their cross-border e-commerce businesses.
Before LianLian Global he founded Nuna Network (acquired by LianLian), Mast Mobile (acquired by Hearsay), and was a senior executive at several companies including American Express and Virgin Mobile USA. He was also a principal at Towers Watson and Price Waterhouse, leading major M&A integrations and transformation projects.
As an entrepreneur with extensive fintech experience, David is particularly excited by the potential of fintech to increase financial inclusion.
Matt leads Global-e’s growing North American-based team and has extensive experience in the cross-border world. He previously served as the Global Managing Director of Sales at FedEx Cross Border, and prior to that, Matt worked at DHL Express US for 10 years. During his time at DHL he held many roles, from field sales to leading DHL’s National Account Segment in the Northeast US.
Matt holds a Bachelor’s Degree from Fairfield University with a focus in Business Management.
James Kelley is the President of OSM Worldwide. OSM Worldwide is a global logistics management services company providing domestic and international parcel delivery, with 98 percent of packages delivered in 1 to 5 days. OSM utilizes a proprietary software system designed to provide detailed shipment tracking, giving shippers the ability to holistically manage their logistics 24/7. The OSM Premium Network®, comprised of special pickup, processing facilities, and routing, boosts USPS delivery times and reliability while lowering shipping rates. Headquartered just outside Chicago, OSM ranks #2017 on the 2022 Inc. 5000 list of “Fastest Growing Private Companies,” its twelfth consecutive year on the list.
Tom Graham has over 20 years of experience leading IT teams in the logistics space, focusing on building and optimizing valuable software tools for clients. His most recent leadership roles were at MIQ logistics and YRC Logistics.
Phil Schraeder is a seasoned media industry executive and recognized thought leader in digital advertising and programmatic technologies. As Chief Executive Officer, Schraeder is responsible for GumGum’s success in revolutionizing the digital media and sports marketing industries. He is a regular contributor to Adweek, AdExchanger and Fortune and a 2017 Los Angeles Business Journal’s CFO of the Year award honoree.
Schraeder, who joined GumGum in 2011, served previously as the company’s President, Chief Operating Officer, and Chief Financial Officer. In those roles, he developed the management, revenue, planning, accounting, controls and human resources infrastructures that fomented the company’s rapid expansion and growth. Prior to joining GumGum, Schraeder was VP of Finance for Verifi, a full-service provider of global electronic payment and risk management solutions. He has also worked in accounting and finance roles at the 3D technology licensing firm RealD, the film studio New Regency Entertainment and the accounting leader KPMG. Schraeder is an advocate for LGBTQ equality and lives by the mantra, "Don't spend time with anyone or anywhere you can't be your authentic self."
Brad Hawkins is Senior Vice President of Products and Solutions at ServicePower and oversees product management and pre-sales engineering. A long-time veteran in the world of field service technology, Brad brings more than 20 years of experience in workforce management software.
Tom Vieweger is a RFID Business Expert at Nedap, a leading RFID provider in the global fashion market.
Chelsea is an investor at Equal Ventures, where she focuses on supply chain and ecommerce. Previously, she was at L.E.K. Consulting, a strategy consulting firm, where she focused on advising corporations and private equity firms on growth and M&A strategy within consumer retail. On secondment from L.E.K., she worked on the Museum team at the Obama Foundation to help build the new Obama Presidential Center. Chelsea first encountered venture in college, when she took a year off to work at a VC-backed company in the kids’ media space.
Chelsea started her Equal journey as an MBA intern during her first year at Wharton and graduated from the University of Chicago with an Economics BA. She splits her spare time between lurking on sports Twitter, consuming sci-fi novels, and getting to Inbox Zero.
Kyle Dulay is the Co-Founder of Collabstr, a platform allowing brands to find and hire influencers for various social media sites.
Brad Liggett is Director of Threat Intel, North America at Cybersixgill, a B2B cyber intelligence company that analyses and monitors the deep web and dark web for threat intelligence. Brad Liggett is a seasoned professional in the cybersecurity industry, with over two decades of experience in the technology sector. Harnessing his significant industry expertise as a data and voice network engineer, Brad advanced to guide companies through the throes of the technological transformation, establishing best practices to efficiently and safely keep up with the rapid pace of digital change. Currently, Brad empowers organizations as they endeavor to stay ahead of the threat curve and secure the next horizon of cyber-resilience, advancing CyberSixGill’s autonomous threat intelligence solutions to keep companies secure in the ever-changing cyber threat landscape.
Ritesh Mukherjee is an accomplished leader focusing on global communications and technology. Ritesh leads product design, solutions engineering, and technical marketing as Senior Vice President and General Manager at Inseego. He is responsible for transforming digital networks with 5G, MEC, SDN/NFV, SDWAN, SASE, and Cloud solutions.
Before joining Inseego, Ritesh was Vice President at Reliance Jio, managing a global portfolio of market-leading innovative enterprise solutions. He was Vice President, Product Management at 128 Technology (acquired by Juniper Networks), leading SD-WAN and cloud development, and Product Management Leader at Cisco, leading the software operating systems group. Ritesh has engineered some of the largest deployments of enterprise networks for leading businesses globally. He is a sought-after speaker and thought leader.
Ritesh teaches Computer Networks and Security courses as an Adjunct Faculty Member at the Benjamin Franklin Cummins Institute of Technology, Boston.
Ritesh holds a Ph.D. in Computer Science from Concordia University, Montreal.
Ben Eachus is co-founder and CEO of Flowspace, the software powering ecommerce fulfillment for brands. Ben was an early employee at The Honest Company, where he led supply chain operations and scaled the company’s distribution and fulfillment network during a period of rapid growth before its IPO. He previously managed fulfillment operations at McMaster Carr, a leading industrial supply distributor specializing in same-day delivery.
Ben earned his undergraduate degree from Princeton University and his MBA from UCLA Anderson. Ben is a native of New Jersey and currently lives in Southern California with his family.
With nearly 10 years experience in the digital ecommerce space, I kicked off my career by developing and optimizing cutting-edge digital storefronts for some of the largest digitally-native brands on Shopify. Since working in the ecommerce industry, I have helped online retailers better serve their customers while providing a platform that is low-code and user friendly.
As co-founder and CEO of Pack, the platform for headless commerce trusted by direct-to-consumer (DTC) and omnichannel brands, I am directing new strategies for ecommerce brands, big and small, by developing a robust platform that is providing a unique customer experience while helping to remove the barriers to building a modern storefront. I’ve built sites for the likes of Kylie Cosmetics, UntuckIT, MVMT, and Thrive Causemetics as they became DTC powerhouses known for enjoyable, personalized shopping experiences.
Prior to co-founding Pack, I worked at a couple of different agencies around San Diego where I had the opportunity to work with very talented people who took me under their wing and showed me the ropes. My first gig in the ecommerce space landed me at BVAccel. I got to work with some of the largest brands in the ecommerce space and learned more than I would have ever imagined.
Throughout my career, I’ve always agreed with the notion that you can’t do services and products at once to create an amazing customer and user experience in software, which is why I guided my team in identifying and aligning on what we wanted at Pack. I am continuing to create a vision and driving my people to that vision — no matter how difficult it might be to get there.
Ryan Lewis is managing consultant for Data Insights at 2nd Watch.
Charlie has over 20 years of experience in the online marketing space and nearly 10 years managing operations for international organizations. In his current role as Vice President of Operations for Partnerize he is tasked to provide leadership and direction to the Technical Partnerships, Administration, Finance, and Human Resources departments. His role is to ensure departmental, organizational and operating objectives are met and in line with the mission needs of Partnerize. He is an active speaker at multiple conferences around the world with focus on digital marketing, including Apple's Worldwide Developers Conference, Affiliate Summit, A4U, PMI, PubCon, AdWeek, and AdTech.
Terrance Wampler is the group general manager for the office of the CFO products at Workday, responsible for leading the strategy and development for the Workday Financial Management suite of products.
Terrance joined Workday in 2019 after spending 25 years in multiple senior roles within applications development, culminating in responsibility for ERP product strategy, product management, customer success, and cloud operations. He is a recognized industry expert and evangelist on cloud-based applications.
Terrance holds a bachelor’s degree in accounting from New Mexico State University.
Talia Wachtel is vice president and head of client success at VidMob, a leading platform for Intelligent Creative.
Ryan brings over fifteen years of architectural experience in retail and hospitality projects and played an integral role in creating and building MBH’s burgeoning Luxury Retail Studio. He fosters a collaborative vision and design philosophy that yields successful solutions for project partners and end-users. He is known for his ability to see the thirty-thousand-foot view of projects while using his technical expertise to closely manage every detail. From our global clients to one-of-a-kind boutique projects, Ryan provides excellent care, detailed attention, and personalized service to guide projects at every step in the process. He expertly served as the project lead for MBH’s Tiffany & Co. flagship renovation in San Francisco as well as their nationwide prototype rollout and is currently principal-in-charge of a confidential residential development in New York City. Relationship-driven, Ryan is an active member of the Business Development team responsible for introducing MBH to various new clients and design opportunities.
Mark is a 23-year retail veteran of multinational brands like Victoria’s Secret, Disney Store, American Eagle Outfitters and David’s Bridal and has led all or parts of every function of a retailer: from production and sourcing to logistics and warehousing, merchandising, inventory management, financials, marketing and eCommerce. His latest venture, Netail, is a technology that enables retailers to auto-identify competitors across the internet and track their assortments.
Daniel Sokolovsky is the founder and CEO of Warp, a freight tech company that connects shippers, carriers, and facilities to find the most efficient route for middle-mile freight. Prior to founding Warp, Daniel built Amazon’s last-mile service for every shipper not named Amazon with AxleHire. Daniel is now doing the same thing with the middle mile. Daniel studied Applied Mathematics at UC Berkeley.
Blaine Nielsen is currently the Senior Vice President of Services and Customer Success at CommerceHub. Prior to this role, they served as the Senior Vice President of Product at CommerceHub from November 2020 to January 2022. In this role, they were responsible for enabling the world's best retailers and brands to delight their customers.
Before joining CommerceHub, Blaine was the CEO and Co-Founder of LeoPlatform from January 2015 to November 2018. LeoPlatform is an OpenSource project that enables fast adoption of AWS Serverless technology, Lambda and Kinesis, for big data solutions. Under Blaine's leadership, the company grew quickly and became a leading provider of stream processing platform solutions.
From November 2018 to November 2020, Blaine served as the Senior Vice President of Operations and Product at Dsco.io. In this role, they were responsible for overseeing the company's operations and product development initiatives. During their time at Dsco.io, Blaine also served as the COO and Co-Founder from November 2011 to December 2014. In this role, they were responsible for the day-to-day operations of the company and helped to grow it into a leading provider of eCommerce solutions.
Blaine has also served as a Board Member at Dsco.io from November 2011 to December 2014. In this role, they provided strategic guidance and oversight to the company's management team.
Prior to joining Dsco.io, Blaine served as the CEO of Doba from October 2007 to November 2011. During their tenure as CEO, Blaine grew the company into a leading provider of drop ship products and services.
Blaine Nielsen has a Master's degree from the Marriott School of Business at Brigham Young University and a B.S. in Business from Brigham Young University.
Marcus Fowler is currently the CEO of Darktrace Federal. Marcus spent the last 15 years as a CIA officer developing global cyber and technical operations and strategies and has led cyber efforts with various US Intelligence Community elements and global partners. He is recognized as a leader in developing and deploying innovative cyber solutions. He has vast experience advising senior leaders on cyber efforts and developing the strategic way forward.
Ted Rogers started at Digital River in 2017 and brings a unique perspective to the business, with past roles spanning from marketing to credit and fraud to operations. He served first as vice president and general manager of MyCommerce, then vice president of global expansion and fulfillment operations, and vice president of strategic marketing before being named chief marketing officer in 2020.
Ted has an extensive background in ecommerce and marketing management, serving as a marketing executive in the industry for over 20 years. Prior to joining Digital River, he held a variety of leadership roles at FICO and Bluestem Brands, Inc – Fingerhut and PayCheck Direct.
Christopher Birkholm is the director of consulting (North America) with Astound Commerce.
At Astound, we understand that decision-making moments can occur anytime and almost everywhere, so brands must develop intelligent digital strategies that keep them connected to their customers wherever they are.
Astound delivers data driven, customer-centric engagement and connected user experiences across all digital touchpoints. Our goal is simple, eCommerce growth acceleration. Simply put, we work around the clock to help our clients prosper.
I am a strategist who believes in Industry 4.0 and the positive impact it has on all of us. Having spent many years on the plant floors and distribution centers, I believe digital automations help us to realize the Lean Thinking.
I am honored to be leading UiPath's Americas Manufacturing business where our amazing talented teams collaborate with partners and clients in delivering enterprise intelligent automation and improvement solutions.
Whether it is a private start-up or a Fortune 50 public company, I have been a go-to leader where transformation, speed or strategy ideation and execution are required. I strive to be a servant leader and have motivated global talent in achieving breakthrough growth, profitability, and cash flow. I am passionate about creation of new revenue streams, organizational capabilities, and tech-enabled solutions.
I am very resourceful, and adapt to different cultures naturally. I began my career in machine shop, and have been delivering on board of director mandates of multi-billion companies as I continue the journey.
Spiros Xanthos is the SVP and General Manager of Observability at Splunk, overseeing Splunk’s Observability product portfolio. Previously, he was the CEO and founder of Omnition, an Observability platform for cloud-native applications that pioneered no-sample tracing and co-created OpenTelemetry. Omnition was acquired by Splunk in September 2019.
Michael Hamburger is the co-founder and CEO of Ezzey, a digital marketing agency based in Scottsdale, Arizona. He helps businesses reach their full potential and dominate their markets by implementing proven marketing systems backed by success.
Tom Chittenden is the president of Honeywell's Productivity Solutions and Services business. Previously, he served as the president for Inovonics, leading the next chapters of strategy development and growth of Inovonics high-performance wireless sensor network offerings with an eye to the future, offering cloud-based real-time indoor-location solutions. Chittenden brings more than 20 years of platform hardware and software experience to his new role. Prior to joining Inovonics, he served in various leadership positions at NCR. Most recently, as a Vice President and General Manager of Industry Solutions for NCR, where he drove the portfolio of hardware, software and IoT solutions globally. Prior to joining NCR, Tom held leadership roles in numerous capacities at GE, including driving the GE IoT strategy for the retail oil and gas segment. Tom holds an MBA from the University of South Florida and a bachelor’s degree in marketing from the University of Florida.
Kyle Payton is the General Manager of ThriftCart, an all in one POS system assisting nonprofits and small businesses in navigating the complexities of retail.
Kyle Clark serves as SVP of Product Management for SessionM, a Mastercard Company. Since joining Mastercard in 2013, Kyle has driven consumer loyalty innovation including the launch of the award-winning Pay with Rewards Product. Kyle has 15+ years of experience in the loyalty industry, ranging from product strategy to software development.
Prior to joining Mastercard, Kyle was with gamification startup, Bunchball, where he client technical services and implementations for consumer brands.
Kyle holds an MBA and Master of International Business from St. Louis University and a bachelor’s in Computer Science from Southeast Missouri State University.
Mike Scally is the chief technology officer of Luzern Ecommerce. He leads the technology team, and part of his role is deploying emerging technology within the company. In addition, his team is responsible for designing and delivering the rich features of Channel Optimizer platform. Over the last 15 years, Mike has served in several senior management positions within the technology industry in Ireland. He has studied at Stanford Graduate Business School and holds a B. Sc. in Computer Science, UCL, and a Masters in AI and Machine Learning from UCL.
Gavin Donley is head of marketing at Brain Corp, the leading AI software platform for powering automated operations. He has over a decade of experience building impactful marketing strategies for innovative technology brands. Prior to joining Brain Corp, Gavin held multiple brand and product marketing roles at pioneering global technology firm, Qualcomm.
Muddu Sudhakar is a successful Entrepreneur, Executive and Investor. Muddu has deep Product, technology and GTM experience and knowledge on enterprise markets such as Cloud, SaaS, AI/Machine learning, IoT, Cyber Security, Big Data, Storage and chip/Semiconductors. Muddu has strong operating experience with startups as CEOs (Caspida, Cetas, Kazeon, Sanera, Rio Design) and in public companies as SVP & GM role at likes of ServiceNow, Splunk, VMware, EMC. Muddu has founded 5 startups and all of them are successful acquired and provided 10x returns for shareholders & investors. He loves to mentor, coach, interact and collaborate with both early stage or late-stage startups and entrepreneurs as an advisor, board member, and investor.
Sudhakar holds a Ph.D. and MS in Computer Science from the University of California, Los Angeles and a BS in Electronics & Communications Engineering from Indian Institute of Technology, Madras. He is widely published in industry journals and conference proceedings and has more than 40 patents.
Or Shin is Chief Business Officer at Oriient, an indoor navigation technology provider that offers highly accurate indoor positioning using the earth's magnetic field and built-in smartphone sensors. Oriient provides hassle-free indoor positioning to retailers, grocery delivery companies, smart buildings, and emergency services.
Tiffany Wong is head of merchant success for Bread Financial, a leading provider of simple, personalized payment, lending, and saving solutions.
Meagan White is the head of marketing at Kibo, a composable commerce platform designed to simplify the complexities of delivering modern customer experiences that span order management, e-commerce, and subscription services. Previously, she led the North America marketing and sales development team at MoEngage. She has more than a decade of marketing leadership experience within the Martech, customer experience, and content management sectors, managing marketing strategies in various functions, including demand generation, digital marketing, product marketing, and communications. She holds a master’s degree from Boston University.
Tim Crouch heads up Rokt’s strategic partnerships and business development in Europe, working with leading e-commerce partners to maximize user engagement and profit. Prior to Rokt, Tim was scaling VC-backed, high-growth tech companies and sales teams in European and APAC markets, as well as working on a number of strategy consulting projects around market entry, growth strategy, and profitability maximization.
Adam Bryant is CEO of AxleHire, an expedited urban last-mile delivery service, providing customers with a superior same and next-day delivery experience.
Christoph Börner is a multi-organizational founder, developer, tester, speaker, and in his spare time, a pretty great drummer. He is the Senior Director of Digital for Cyara and the co-founder of Botium, the leading industry standard in test automation for chatbots, voice assistants and conversational AI.
Byron J. Fernandez is group chief information officer (CIO) and executive vice president (EVP) at TDCX.
Byron has over 20 years of experience in Customer Experience operations in Business Process Outsourcing (BPO), spanning the design of customer access strategies, inbound customer contact, outbound outreach, and leading high-performing contact centres.
Byron’s expertise across sectors such as telecommunications, banking, insurance, fast-moving consumer goods (FMCG), technology, and government contact centers have played an instrumental role in him leading TDCX’s operations across various markets.
Byron has an MBA in Management Information Systems, is a COPC-certified Implementation Leader, Call Center Industry Advisory Council (CIAC)-certified Strategic Leader, as well as a member of the International Association of Outsourcing Professionals (IAOP). He is also one of the few individuals to be presented with the Career Achievement Award by the Contact Centre Association of Malaysia (CCAM).
Eric Linxwiler is senior vice president of TradeBeyond. He has over 30 years of experience in enterprise software and cloud-based platform companies with a specialty in supply chain optimization and workflow management. Contact him at eric.linxwiler@tradebeyond.com to discuss how the TradeBeyond platform can address the supply chain challenges created by new ESG regulations.
Keith Mericle is the CEO of Innovent Solutions, a company that provides provides consulting, training, support and solutions for Search, Business Intelligence and eCommerce technologies.
Kieran Powell is the executive vice president of Channel V Media, a New York City-based PR and communications agency that works with retail, technology and financial companies to create awareness among their high‑value audiences.
Mark Ang is the CEO and co-founder of GoBolt, a technology company building the first sustainable and vertically integrated supply chain network. GoBolt provides a simplified, customer-centric, and planet positive approach to end-to-end logistics – from fulfillment to last-mile delivery – for products of all sizes. The company is committed to providing carbon-neutral deliveries by the end of 2024.
Tyler Haskins is the EVP of Marketing at ebbo, an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. He brings over 20 years of experience in digital marketing and product development, including past work with American Express, Bank of America and Wells Fargo. He has extensive knowledge of the loyalty and customer engagement space, having strategized on loyalty products for major consumer brands.
Peter is an accomplished marketing professional with an impressive track record helping startups, growth stage, and corporate clients in fintech and financial services.
Over the course of 25 years, Peter has been involved in an amazing sequence of startup and corporate adventures, successes, and occasional failures. This makes him particularly valuable in helping ventures move quickly and efficiently to realize their market potential. He has had exits with Wallaby Financial (acquired by Bankrate), PropertyBridge (acquired by Moneygram), Vertical Finance (acquired by Apto Payments), and Brand3 (acquired by American Express). He was also team member #2 at Marqeta, a payments processor that IPO'd in 2021 with a market value of $14 billion.
Keith Axelsen is the vice president, commercial product management at Corpay, a FLEETCOR Company. He has 20 years of experience in the corporate payments and commercial card industry.
Bob is the Sr. Director of Industry CPG & Retail Industries for Anaplan. In his role he engages with customers to ensure that Anaplan’s connected planning platform creates value and solves the most valuable business outcomes for those industries.
Prior to Anaplan Bob served in various sales, consulting and management roles for IBM, AC Nielsen, Information Resources, Inc., as well as J&J’s consumer companies.
Liam Galin joins BriefCam as CEO to take charge of the company’s growth strategy and maintain its position as a video analytics market leader and innovator. Bringing over 20 years of leadership experience at international technology companies in various market segments, Liam is passionate about building connections between the Market, Technology, and People, in constant pursuit of innovation and new ways of approaching everyday challenges.
Navid Nassiri is the head of marketing at Switchboard, a SaaS company that provides data engineering automation to aggregate disparate data at scale, reliably and in real-time, helping marketing, analytics and revenue teams to drive better business decisions. In his role at Switchboard, Navid is focused on driving growth and brand awareness through innovative marketing strategies. Navid is a seasoned entrepreneur and executive, including leadership roles at PwC and NBCUniversal.
Amit Nigam is the vice president of product at Beachfront, where he's responsible for driving the vision and execution of the product road map for Beachfront and serves as the product lead for clients, prospects and partners. Before Beachfront, Amit was the Vice President of Product at Perion where he managed cross functional teams, driving product development and growth. Prior to Perion, Amit served as the senior vice president of product and partnerships at Eyeview, a video marketing technology startup.
Ben Bodien is the technology director at Rapha. Rapha makes the world’s finest cycling clothing and since 2004, its products have redefined comfort, performance, and style for cyclists from beginners through to WorldTour professionals. With innovative products designed for all types of terrain and rigorously tested around the world, interwoven with creative content from the world of cycling, Rapha aims to inspire the world to live life by bike.
Phillip Brown is a partner with Columbus Consulting and a recognized subject matter expert in grocery process and systems. He is a highly qualified executive with over 30 years of progressive store operations, supply chain development, project management, system design, category management and buying experience within the Grocery and Home Improvement industries. Phillip is results-focused with a proven ability to develop and implement systems and processes that have significant top-line and bottom-line results. His talent for identifying and resolving problems, reducing supply chain costs, improving margins and service levels, and delivering multi-million-dollar profit increases have made him a sought-after consultant in this space.
Columbus Consulting delivers solutions that drive true value and have been transforming the retail and CPG industries for over two decades. We are a boutique retail consulting company of industry experts. Our approach is simple, if you do it, we do it. We are more than consultants; we are experienced practitioners who actually sat in our clients’ seats. We understand the challenges, know what questions to ask and deliver the right solutions. Columbus offers a unique, consumer-centric approach with an end-to-end perspective that bridges functional & organization silos from strategy to execution. Our specialties include: unified commerce, planning & merchandising, sourcing & supply chain, inventory management, finance & operations, data & analytics, information technology and people & organization. Let us know how we can help you. To learn more, visit COLUMBUSCONSULTING.COM.
Richard Cheng is the president of GameOn Technology, the industry-leading intelligent chat platform that powers authentic conversational experiences for some of the world's largest and most popular brands, teams and content properties.
Louie Bischoff, Founder/Owner of the boutique digital marketing agency Next Right Thing Marketing Solutions, grew up in the Phoenix, AZ area. Ms. Bischoff has focused on Business Strategy & Marketing Strategy for more than 2 decades & since 2015, Digital Marketing has been added to her skill set. In addition to being an exclusive invitee to TikTok’s office in Austin, TX, where only 35 marketers from the entire United States gathered for direct training from the TikTok for Business product team, Louie worked as an Advertising Account Manager/Marketing Expert for Meta, Inc.
Ms. Bischoff has her MBA in International Marketing from Thunderbird School of Global Management. She built a marketing career in the consumer product industry with Ping Golf as a Product Manager & with Carhartt Clothing as a Category Manager with full P&L responsibility for a $30m product line, prior to adding Digital Marketing to her strengths.
In addition to her MBA in International Management, she has her BA in Broadcast Journalism/English (minor) from the University of Arizona. Louie lives in the Phoenix, Arizona area and has two college-age sons.
Christel Grizaut, senior vice president of marketing at YOOBIC, brings more than 20 years' experience running marketing operations for Fortune 1000 companies in the United States, EMEA and APAC. As marketing director for Acronis and later VP of marketing for Akeneo, Christel brings a wealth of experience developing global marketing and PR strategies for leading B2B tech innovators.
Craig Szklany serves as Vice President & Product General Manager, Loss Prevention and Liability at Sensormatic Solutions. In this role, he leads the company’s loss prevention business and will be responsible for driving new innovative offerings that will shape the future of loss prevention.
Craig has over 30 years of experience at Sensormatic Solutions and has served in various leadership roles across engineering, development, project and product management. Prior to joining Sensormatic Solutions, Craig worked in IBM’s personal computing division.
Craig holds a bachelor of science in electrical engineering from the Rochester Institute of Technology and has co-invention status on nine patents. Craig was also the project leader of the athlete security portals used for entry to the Athlete’s Village during the 1996 Atlanta Olympic Games.
Mark is an accomplished entrepreneurial technology leader with 30 years’ experience building enterprise software and technology services businesses. Most recently he was CEO and Co-Founder of Four51, before it was acquired by Sitecore, where he led the development of a market-leading, MACH-certified, B2B e-commerce platform that highlights the capabilities of composable commerce for complex global enterprises. Mark holds a BA in Economics from St. Olaf College, and revels in disrupting markets and industries by enabling teams to look beyond today's requirements, delivering beyond what customers expect.
Charisse Jacques has over 20 years’ experience of helping retail and consumer-oriented organizations achieve their goals through innovative strategic thinking, data-driven decision making and analytics. She currently serves as GM and COO of customer and category management solutions at SymphonyAI Retail CPG.
Rejean Provost is the Team Lead, ESG Strategy for TradeBeyond. He has more than 35 years of experience in retail, merchandising, sourcing, manufacturing and technology related to the apparel and footwear industries.
As Brambles, Ltd.’s Head of Sustainability for North America, I bring more than 25 years of experience integrating principles of sustainable development into business strategy, operations, culture, and external relationships—creating greater shared value for all stakeholders, including shareholders.
After a conventional early career in big oil and chemicals as a chemical engineer with an MBA, my professional purpose—and life—was turned upside down by the radical industrialist, Ray Anderson, founder of Interface, Inc. For nearly two decades, I had the privilege of of working closely with Ray, his external advisors, and Interface colleagues to pioneer and implement the most radical, cutting edge, competitive business strategies focused on sustainable business: circular economy, climate change, green buildings, sustainable design, biomimicry, climate neutral products, eco-metrics, human well-being, and the first triple-bottom-line external reporting.
In addition to my leadership responsibilities at Interface, I also advocated for the next level of responsible, conscious commerce as the right and smart thing to do through service to the US Green Building Council, where I served as chairman for two terms; the World Business Council for Sustainable Development; the President's Council on Sustainable Development; and the Atlanta chapter of Conscious Capitalism as co-founder.
Between my leadership roles at Interface and Brambles, I served as advisor and consultant to dozens of organizations, including more than forty Fortune 1000 multi-national corporations and leading non-profit organizations committed to sustainable development, including the UN Global Compact and the Corporate EcoForum.
As the global pandemic shakes the foundations of our very society—including commerce—it has become even clearer that the role of every leader must be to create the conditions conducive to thriving lives for all. It has become my life’s work.
Greg Carlucci is a senior director analyst in the Gartner Marketing Practice specializing in insights and guidance for marketing leaders in the consumer goods industry. Learn more about marketing and consumer trends at the Gartner Marketing Symposium/Xpo, May 22-24, 2023 in Denver.
Phil Dubois is the CEO and co-founder of AdAmplify, a provider of the next generation of marketing attribution software.
Kirti Dewan is the Vice President of Marketing at Fiddler AI.
Expertise in marketing management experience for networking, IoT, cloud, video, software and business to business products in domestic and international markets.
Bill Michels is responsible for Moloco’s Retail Media Platform, where he oversees both product and business development functions.
Michels brings more than two decades of successful leadership across product management, data strategy, and business development at some of the definitive companies in advertising and search. He was previously EVP of Product at The Trade Desk where touched multiple product areas from identity to CTV. Prior to that he was Chief Data Officer at Foursquare after its merger with Factual, where he was Chief Operating Officer responsible for product, engineering, and data partnerships. Before that he was Senior Director of Product Management at Yahoo! working on search, where he launched and led Yahoo! BOSS, and international search monetization. He also worked at UBS in equity research covering technology and telecom.
Michels holds an MBA from Columbia Business School and a BA from Colby College. Michels lives in Southern California and will work closely with Moloco’s Retail Media business and product teams around the globe.
Lise Wilson is Vice President of Retail Strategy and Strategy & Account Director at Miller Zell, Inc., a leading full-service retail experience company.
Orla Power leads global marketing for Luzern eCommerce, the leading European managed eCommerce platform provider. With 20 years of experience, Orla is a seasoned business and marketing leader with a focus on creating strategies to help eCommerce Brands grow profitably and sustainably online. Orla is well versed in the disciplines of eCommerce Brand Management, CX and go to market strategies using real world insights.
Rory Mitchell is the General Manager of Global Growth at Criteo. Under his leadership, he’s helping to shape Criteo into the performance growth platform for direct-to-consumer brands, growth marketers, and performance agencies, while continuing to solidify Criteo’s leading position in commerce media. He oversees a global team focused on driving acquisition and retention objectives to unlock new business for Criteo’s 22,000 clients.
Previously, Rory was Criteo’s Executive Managing Director of the Americas where he led revenue strategy and execution across the United States, Canada, and Latin America. Prior to joining Criteo, he spent 15 years in enterprise sales and client success roles including Chief Revenue Officer at Steelhouse, an advertising technology company. Rory is a California native and graduated from San Francisco State University.
Gabriella Yitzaek Tegen is the co-founder and CEO of Smartrr, the first DTC subscription app built with the end consumer in mind. A New York native, Gaby began her career in the real estate scene and transitioned to the world of tech startups in 2017, where she quickly rose in leadership at Reonomy.
As challenges in brick and mortar intensified the need for ecommerce during the pandemic, Gaby found herself gravitating toward the Shopify ecosystem and its community of extremely passionate DTC founders. Gaby conducted over 100 interviews with brands across multiple verticals and recognized the overwhelming frequency of founders mentioning their struggle with managing subscriptions and memberships. These interviews, coupled with extensive market research, revealed that subscriptions are a major pain point for brands in every DTC industry. At this moment, Gaby decided to create a solution, and Smartrr was born.
Over the past two years, Smartrr has raised over $17 million in funding, is 30+ employees and growing, is public on the Shopify app store, and services hundreds of high-growth brands reporting impressive stats – such as 2.5X subscription revenue in 90 days – when utilizing Smartrr.
Emily Trentacosta is Senior Research Director of Strategy and Insights at AMC Global. Emily has led client and supplier side market research experiences for more than 20 years, and greatly enjoys working closely with clients to develop customized research solutions to address business needs. She has a strong background in quantitative methodologies and advanced analytics with a focus on CPG markets. Emily earned her Master’s degree in Social Psychology from the University of Delaware.
Becky Parisotto is the vice president of commerce at Orium, a composable commerce consultancy and systems integrator.
David Bowers brings creativity and well-heeled systematic process approaches to TA Services fulfillment and distribution facilities across the country where he directs a team of Operations Excellence Engineers to drive performance well beyond customer expectations. David’s Engineering background versed him in applying methodical and systematic approaches to solving problems and improving processes and has played a key role in his 25+ year career in Operations. Early on in his career, David was a Process & Manufacturing Engineer for Japanese companies in the automotive sector, where he was well trained in lean practices, process improvement, and elimination of waste. He has applied these practices throughout his career in roles in the areas of Production Control, Material Management, and Warehousing, driving performance to best in class levels. He understands efficiency and how to best implement it in TA Services warehouse operations.
David is creative by nature and would prefer to make something before purchasing it or try to do it himself before paying someone else to do it. He believes the best way to learn something is to do it – failures can be the quickest path to sustained success. David has a B.S. in Engineering from Purdue University. He has a love for vintage Mustangs and the original (only) Star Wars series.
For the last 30 years, Laura has worked for Soft Surroundings, most recently as President/CEO. She was instrumental in creating a lifestyle brand for and by women of all ages. Her leadership and expertise as a multi-channel merchant defined true omni-channel retail: catalog/direct mail/ brick and mortar/digital. Laura is a consumer centric pioneer and will be serving as an advisor to Columbus Consulting and its clients.
Anne Curtin is the director of corporate marketing at BlueConic, where she is responsible for growing visibility for the company. An accomplished marketing veteran, she has held marketing roles across a range of B2B SaaS companies. When not at work, you can find her on the tennis court, training for a marathon, or spending time with family and friends.
Ryan Fannon has 13 years of work experience at industry leading companies across the aerospace, airline, and logistics industries. Currently, Ryan serves as the Director of Product Management and User Experience for UPS Capital®, providing industry-leading shipping insurance solutions for small and medium-sized businesses and consumers. Learn more about UPS Capital’s InsureShield® shipping insurance products at upscapital.com.
Previously at UPS, Ryan held various senior marketing manager roles spanning Competitive & Market Intelligence, Product Strategy, Product Development, and Go-to-Market with emphasis on B2C e-commerce and residential delivery.
Prior to joining UPS, Ryan worked for Raytheon in Burlington, MA, where he managed defense and aerospace subcontracts. Ryan has an MBA in marketing and strategy from Emory University and a bachelor’s degree in marketing and supply chain management from Syracuse University.
Tim Chiu is the senior vice president of TradeBeyond. He has more than 25 years of experience in supporting global sourcing automation and information technology that enables collaboration between global commerce communities. You can contact him at tim.chiu@tradebeyond.com.
James Kennedy, a partner in Hunton Andrews Kurth LLP’s Richmond office, focuses his practice on mergers and acquisitions, strategic corporate transactions, joint ventures and general corporate law.
Amber Hovious is the vice president of marketing and partnerships at Teamwork Commerce. She's responsible for building out the marketing strategy, business growth and approach as well as cultivating a wide array of partnership relationships to drive long-term success.
Ryan Chen is the head of digital strategy and product development at Global Sources. He has 15 years of management and entrepreneurial experience in TMT industry, specialized in Artificial & Business Intelligence, Cloud and (Big) Data technologies. Currently leading the digital transformation of Global Sources B2B trading platform, responsible for developing digital strategies and implement industry leading technologies to empower buyers around the world connect with reliable and trustworthy suppliers in greater China region, through a sourcing journey that merges seamless online and offline experience.
Rachel Zarach is business development manager at Roadie, a logistics management and crowdsourced delivery platform with more than 200,000 drivers reaching more than 20,000 U.S. zip codes.
Joe Shasteen is Global Manager, Advanced Analytics at RetailNext.
Shannon Flanagan is vice president of global strategy at Talkdesk. She has been retailing since college, both in-stores and as a buyer, merchant, consultant, sales leader, and strategist. She’s been an executive with Gap, Lands' End, and Macy's, defining and managing strategic initiatives, with expertise in omnichannel transformation. She has also worked with hyper-growth and Fortune 500 companies during her time with Accenture, Infor, and Slalom.
Shrenik is an ideator, a futurist, and a technologist, and he leads the exploration of far-future R&D for Wayfair where he’s pioneering the future of retail and home by leveraging emerging technologies.
Shrenik also serves as Chairman of the Khronos 3D Commerce Working Group, a group of leading retail and technology companies exploring the opportunity to accelerate the adoption of 3D experiences by establishing a set of universal standards for platform-agnostic 3D model creation and distribution. Shrenik holds a master’s in computer science from Columbia University where he was a recipient of the MSTA fellowship.
Arv Natarajan heads up the product team at GroupBy, helping to craft the vision and direction of the GroupBy product discovery platform. Arv brings over 15 years of experience working with enterprise customers in project delivery, customer success and product management across various industries.
Christina Petersen is the retail fraud lead for TransUnion, working with industry leaders to understand and shape fraud, authentication, and identity verification trends within the retail and ecommerce space. She is based out of Portland, OR.
Sam Lituchy is vice president and head of gift solutions from Fiserv, a leading global provider of payments and financial services technology solutions.
Darren Guarnaccia is president of Uniform, a digital experience composition platform (DXCP) on which developers and marketers can control their digital-experience stack. As a leader with deep expertise in blending best-in-class product-marketing and product-management strategies to overcome business challenges, differentiate products, and drive exponential growth, Darren oversees marketing, product strategy, and enablement at Uniform.
Terry Schulenburg is a vice president at CyberLink. Terry’s 35-plus years of experience in the technology space include roles at Blackboard, Genetec, Apple and more.
Troy Townsend is the CEO of Zitcha.
As CMO of Bazaarvoice, Zarina Lam Stanford leads with a customer-centric, insights-driven, and outcome-based approach to all aspects she touches - from research, brand, communications, product marketing, to sales, demand generation, partner/alliance and field marketing. A recognized growth catalyst, Zarina is passionate about design thinking, the art and science of being relevant, agile leadership, inclusion, and being purpose driven.
Before joining Bazaarvoice, Zarina was CMO at tech giants including IBM, SAP, and Rackspace Technology as well as private equity portfolio firm Syniti. A champion for diversity and inclusion and a global citizen, Zarina has in-depth hands-on experience in Global, North America, Latin America, Europe, Asia Pacific & Japan, and emerging markets. Zarina also serves on the Board of Fortytwo.vc, a global, cross-border fund focused VC firm, and BeyonDiversity Foundation, a non-profit on women empowerment.
Zarina was recently named among the 2021 Outstanding 50 Asian Americans in Business by the Asian American Business Development Center (AABDC). She was also named Women of the Decade in Technology & Innovation at the Women Economic Forum in 2018, Women Worth Watching by Diversity Journal in 2016, and received the Corporate Achiever Award by the Organization of Chinese Americans (OCA) in 2009.
Zarina is a Marketing Academy CMO Fellow, a Southern Methodist University MBA, and a graduate of the Asian Advanced Leadership Program at Stanford University’s Graduate School of Business. She also holds a BA in Journalism from the University of North Texas. She is currently authoring a self-leadership book, #DareToGrow.
Born and raised in Hong Kong, the Austin-based Zarina is a nature lover, an ikebana apprentice, a published writer, an aspiring sailor, and a Mini and a Tesla fan. She describes herself as a proud daughter, sister and mother and frequents New York where her two sons now live.
Tim Laudenbach is Digital River’s director of risk management and fraud operations, responsible for developing and deploying customized fraud strategies for client organizations as well as managing day-to-day operational volumes. Tim has an extensive background helping companies manage risk with industry-leading techniques and technology.
Jonathan Friedman is the co-founder and CEO of Karma, a fintech that is revolutionizing online shopping. Karma is on a mission to help consumers make informed purchasing decisions and find the lowest possible price for their items. Karma empowers its 4 million plus members to shop and pay better across platforms and devices.
Friedman is an experienced entrepreneur and business leader with a track record of success in business development and customer-centric product design. He co-founded Karma, a fintech company that empowers people to make smarter shopping decisions. Since its inception, Jonathan has led the growth of the company, expanding Karma's user base to over 4 million members. Prior to founding Karma, Jonathan held business development roles at bwin and LotteryMaster, where he was responsible for strategic planning, partnership building, and revenue generation. Before those roles, he was a business development consultant at Rainmaking, where he helped early-stage startups to develop and execute their go-to-market strategies. With his experience in business development and a passion for creating value for customers, Jonathan continues to lead Karma in disrupting the e-commerce landscape and driving the future of online shopping.
Rob Gatto is Paysafe's chief revenue officer (CRO). Since 2022, he oversees global sales function across various high-growth sectors such as gaming, travel, entertainment, fintech, and digital assets. With over 30 years of experience in sales, marketing, channel development, business development, client support, consulting, operations, and corporate development, he held senior roles in various high-performing technology companies.
Emily Prendergast is executive director, DSJ Global New York, a Phaidon International brand. DSJ Global exists to enable exceptional careers around the world; we connect exceptional talent, with exceptional opportunities.
Dan Parzych is senior vice president and head of analytics products and innovation at Fiserv, a leading global provider of payments and financial services technology solutions.
Guru is a seasoned technology and business leader with over 15 years of experience in the ecommerce industry. Before founding the company in 2012, Guru spent five-plus years at Amazon building out automated vendor management and supply chain. He also became the AI-based selling coach for 3P sellers. Guru also held the role of General Manager of the Marketplace Experience at eBay, where he led the global launch of eBay’s “Fast N’ Free” shipping and the Global Returns programs. Guru has a Masters with a focus on Machine Learning from the University of Texas at Austin and an MBA from the Wharton School.
Cynthia Sener, MBA, is president, Go-to-Market, of Chatmeter, the only reputation management and brand intelligence company to combine AI-powered deep listening with real-time CX agility. In 2023, Chatmeter released a new consumer survey report that highlights the impact of online reviews. The report looked at consumer behavior and perceptions across four vertical industries: retail, restaurant, healthcare, and financial services.
Peter Barry is the vice president of addressability at PubMatic, has nearly 20 years of experience in digital advertising, He is responsible for PubMatic’s global addressability solutions business, as well as their commerce media offering. Peter has a successful track record in revenue growth, managing large accounts across enterprise verticals and building partnerships. He joined PubMatic in 2016 and spent several years leading PubMatic’s Australia & New Zealand business to be one of the top SSP providers in the region; working with all major publishers, broadcasters and buyers.
Renaud is a member of the global management board of Asendia. He is responsible for business development in e-commerce and mail across 17 countries in Europe, Asia, the USA and Oceania. Over 20 years, Renaud has held management positions in leading global logistics and postal companies, including La Poste, Spring and Royal Mail.
Matt is chairman and CEO of Intradiem. He founded the company in 1995 with a vision of reinventing customer service through automation and artificial intelligence. Today, Intradiem is the leading provider of Intelligent Automation solutions for customer service teams. Matt graduated from The Georgia Institute of Technology with a Bachelor of Science degree in Industrial and Systems Engineering.
Covering trends across the retail industry, specifically e-commerce, digital marketing, and consumer insights. Key expert in industry marketing execution, digital marketing strategy and execution, as well as customer acquisition and retention.
Experienced shopper marketing and e-commerce professional with a demonstrated history of working in the consumer goods industry. Skilled in E-commerce, Performance Marketing, Sales, Web Design, and Management. Strong marketing professional with a B.S. in Business Administration focused in Management Information Systems and Marketing from Drexel University - College of Business and Administration.
Parry is a well-known digital marketing dude. He has worked with countless brands and media outlets to help them optimize their online results, and is one of the world’s leading experts on email marketing (which he blogs about here sometimes.) He started his career coding middleware for CRM software, then sent out millions of emails for global brands, before running the strategy department for an ESP. He holds a BBA (1st) in Marketing & Statistics and can probably beat you in an Excel-off. On weekends, he helps wayward youths see the error of their ways through the magic of interpretive dance.
Jay Dennis leads EY's Marketing Transformation practice focused on helping clients drive growth by transforming Marketing, Sales, and Service functions. Specializing in Consumer, Retail, Media, Tech, and Telecom sectors.
Raj serves as co-founder and CEO of Bloomreach. Before launching the Company in 2009, Raj was entrepreneur-in-residence at Mohr-Davidow Ventures, served as Cisco’s director of product marketing, and was on the founding team of telecom company FirstMark Communications. He also worked in technology investment banking at Lazard Freres. Raj serves on the Council for Player Development for the US Tennis Association, as a Founder Partner at seed-stage venture capital firm Founder Collective and an individual investor in over 20 Silicon Valley start-ups. He holds a BS in Electrical Engineering with a certificate in Public Policy and International affairs from Princeton University and an MBA with distinction from Harvard Business School.
Matt Bahr is co-founder and CEO of Fairing, Shopify's leading post-purchase survey tool. Having spent a decade in ecommerce helping brands master attribution and analytics, he built Fairing to operationalize zero-party data at speed and scale.
Ben Marks brings a wealth of experience in development, education, and community engagement to Shopware. With a global footprint, he has traversed the world, sharing his invaluable insights with ecommerce developers and practitioners. Prior to join Shopware, Ben made significant contributions to the Magento ecosystem as an esteemed educator, facilitator, and strategic advisor since 2011. His achievements have earned him widespread recognition as one of the brightest personalities in the field.
Katie Murphy is an account director at Adform, a global digital media advertising technology company specializing in real-time programmatic marketing automation technologies.
Kamran is an expert in all things commerce, pre and post click. As Commerce Strategist at PFS, he shares his extensive industry knowledge with brands and retailers to help drive Digital Transformation, Supply Chain Operations and Omnichannel Excellence. Kamran has spent over 15 years as an end-to-end eCommerce Solutions expert, working closely with brands across verticals to execute and grow their DTC and B2B eCommerce channels.
Kayla Broussard is a Distinguished Engineer and the Chief Technology Officer for the Kyndryl U.S. Consumer and Travel market. She is a business-outcome focused leader who brings flexibility and incredible knowledge of the cloud to her roles at Kyndryl.
Kayla assists organizations with accelerating their desired transformation by infusing data and business decisions with her 24 years of experience in IT. She is responsible for bringing a unified and comprehensive point of view for the market and recommends strategic investments in emerging technologies related to service delivery innovation.
Kayla has a Bachelor of Science in Computer Science with a minor in Business from the University of Louisiana at Lafayette. She is also a certified Consultant, IT Architect, and IT Specialist.
David Rich is CMO at Amplience, a dynamic commerce experience platform built for today’s (and tomorrow’s) customer journeys. David directs the global marketing strategy and execution to build brand awareness and multi-channel sales growth for Amplience. With over 25 years of experience leading marketing teams from scale-ups to enterprise business including Adobe and Yahoo!, David brings a commercial mind-set to and extensive toolkit to driving go-to-market success. David holds a B.A. and M.B.A from Duke University.
Regional Client Solutions Manager Jaci Stephan began her career with the Allegis Group family of companies in 2003, before transitioning to Aston Carter in 2020. During her tenure, she has held a variety of roles, from recruiter to client solutions manager. Her time in recruiting and sales was largely tied to commercial and skilled trades, and she has worked across multiple divisions to support Aston Carter’s Managed Solutions offering.
Serving as vice president, head of strategy at Anagram, Seinn brings expertise and experience in building brands and driving measurable performance through digital media. Before joining Anagram, Seinn held account and strategy roles at J. Walter Thompson and Havas/Fullsix.
Lanie Shalek, director of growth at JOBI, specializes in growth marketing, driving customer acquisition, retention, and long-term value. She formerly worked as Growth Marketing Manager at Function of Beauty and Media Planner at Horizon Media. Lanie has her BA from Northwestern University.
Hila is a marketing veteran and is currently the chief marketing officer at BLEND, an AI-localization platform that works with brands globally to help implement stronger localization practices and strategies. She has over 20 years of experience and extensive knowledge of data implementation and uses data as a key driver to build marketing strategies, creative campaigns, and purely good content that drive actions, sales, and growth.
Robin Gomez is the director of customer success and innovation at Radial, a B2C e-commerce fulfillment solution provider powering some of the world’s best customer experiences.
Maitreya Dimri is a Product Marketing Manager specializing in the North American markets for Netcore Cloud. With a passion for technology and a keen understanding of market trends, Maitreya excels in crafting compelling product strategies and driving successful go-to-market initiatives.
Daniele Servadei is Co-Founder and CEO of Sellix, an e-commerce solution that includes everything digital entrepreneurs need to create, grow, and manage their online store. It also allows them to accept crypto payments. The startup is based in Bologna, Italy.
Shouvik Banerjee is a product owner at Digitate. He has over 25 years of experience working with technology to transform business and IT operations.
Over the past five years, he has been working extensively on building business solutions using ignio™, autonomous enterprise software built by Digitate. During this time, Shouvik has worked closely with many procurement professionals from multiple industries, observing the challenges they face, and conceiving, designing, and building solutions using ignio™ to manage spend monitoring and procurement.
Shouvik holds a Bachelor’s degree in mechanical engineering from the Birla Institute of Technology, Mesra, Ranchi, India.
Ashwin has been instrumental in establishing and consolidating Cybage capabilities that align with the dynamic contemporary landscape. He spearheads significant transformations for clients around the globe. He witnessed over two decades of industry evolution, providing him a game-changing edge to continuously reimagine solutions for the future. An experience spanning numerous market shifts and tech disruptions has made Ashwin adept at grasping customer pulse. He focuses on counseling clients to devise and implement growth strategies while aligning their core values with the customer.
The hands-on skills garnered from working with a US giant have enabled him to lead the digital and physical evolution for several brands. Ashwin has served clients across multiple formats, from aspirant start-ups and innovators to market trendsetters by leveraging his cross-industry expertise to do so. He imparts unique perspectives gained by tackling head-on the very same challenges his clients face every day.
Ashwin holds a Mechanical Engineering degree from COEP Technological University and a Master of Business Administration in Materials Management. He has also spent part of his career in the boiler installation and commissioning domain. He has grown from mechanical engineering – spreading his wings in the digital engineering arena. Ashwin continues to ensure that Cybage offers its clients more than just 'technological skills' to support them in a dynamic, highly demanding business environment.
Joshua Buxbaum is the Co-founder and Chief Growth Officer at WebPurify. With over 17 years of expertise in trust and safety, he fuels WebPurify’s hands-on approach to client relations with a strong commitment to customer satisfaction. He works closely with professionals across numerous industries, helping them maintain a stellar brand reputation and take responsibility for keeping kids safe online. Buxbaum graduated from The George Washington University with a degree in communications. He is a board member and active volunteer for United in Harmony, a nonprofit serving homeless children in Los Angeles.
Matt Antal serves as vice president of promotions at Quotient, where he leads a team that excels at equipping CPG brands and advertisers with powerful promotional strategies to achieve their KPIs.
Daniel Aks is the president of Undertone, a Perion company, leveraging his broad operating experience in C-level roles for the information, education, & consumer media industries. For the two years before joining Undertone, Daniel was the CEO of Antenna International, where he led their successful turnaround by introducing new products, lowering costs, & building an innovative culture. He also served as COO of the Educational Records Bureau for the prior three years, where he increased revenue by 20%, introduced new assessment products, & reduced costs. Previously, Daniel served as COO/CoS of McGraw-Hill Education where he led its reorganization & developed formative testing & data-driven instruction products.
Lynn Marks is senior product manager at Imperva, overseeing the product and innovation roadmap for Imperva Advanced Bot Protection and Imperva Client-Side Protection. With more than 10 years of B2B security product experience, Marks helps customers protect their applications and websites from online fraud and other security threats. Prior to Imperva she was product manager at Model N and Distil Networks (acquired by Imperva). She holds a Bachelor’s Degree in Economics from UC Santa Barbara.
Kristin Naragon is the Chief Strategy and Marketing Officer at Akeneo, the product experience company.
Vrushali Prasade is the co-founder and co-CTO at Pixis, a company that develops accessible AI technology to help brands scale all aspects of their marketing in a world of infinitely complex consumer behavior.
Nick Delis joined Five9 in 2013 as a Director Enterprise Sales in North America and moved into a RVP role for Eastern US within a very short timeframe and significantly grew the business in his regions. Today he is the SVP of International and Strategic Sales, leading and growing the business in LATAM, Canada, EMEA, and all of the Strategic Business with his local and global teams at Five9. Nick currently resides in the Greater New York City Area, as well as in Madrid, Spain. Before Five9, Nick Delis held leadership positions at Nextierra, VL5 Communications and others, supporting businesses in their Go-To-Market Strategies.
Miika Mäkitalo is the CEO at HappyOrNot. Prior to this, they worked at Guidin, Teknologiateollisuus – Technology Industries of Finland, Tampere University, Microsoft, and HappyOrNot. Miika has also been the Chair of ICT Committee at Tampereen kauppakamari, and a Board Member in Advisory Board at Tampere University of Technology. Mäkitalo has over 10 years of experience in leadership roles, including Chief Operating Officer / President of EMEA at M-Files Corporation and Transport Director at Finnish Transport Agency.
Stephen Ehikian is the Co-Founder & CEO at Airkit, the low-code platform that makes it simple to collaborate, build, and deploy enterprise apps and automated workflows. He was formerly the VP of Product at Salesforce and COO/CFO at SalesforceIQ, which was called RelateIQ.
Chinedu Eleanya is the Founder and CEO at Mulberry, helping consumers shop with confidence and protect the things they buy online. A member of the Forbes 30 Under 30 Finance List, he is a proven ecommerce entrepreneur and sought-after business advisor having founded two companies dedicated to improving the customer experience and increasing customer acquisition.
Marcel co-leads Emil Capital’s investment activities. He started his career in the world of Automotive, serving in various key operational roles at Daimler AG in the United States, Germany and South Africa. Before joining Emil Capital in 2011, he worked at a multi-billion dollar distressed private equity firm in New York City, and at a strategic and financial advisory firm in Sydney, Australia. Marcel holds a joint master’s degree in mechanical engineering and economics from the Technical University of Berlin, Germany and an MBA from Columbia Business School in New York.
Erin Schmidt is chief product placement officer for BENlabs. A recent Cynopsis Top Women in Media honoree, Erin leads BENlabs’ efforts to help brands navigate the shifting entertainment and advertising landscapes. With over 15 years of experience in the industry, Erin has been involved in iconic product placements including James Bond switching his favorite drink to a Heineken, Ant Man working in a Baskin Robbins instead of a Chipotle, and Steve and Nancy eating KFC’s finger lickin’ good fried chicken in Stranger Things.
Randy Bapst is the CEO of AiBUY, in-content commerce solutions, where he leads through strategic global hiring acquisitions and uses his 30-year plus background in growing businesses across industries to propel AiBUY forward. Randy combines his business acumen with the ability to identify high-growth niches in emerging markets to launch and scale successful companies. His early career includes time in the U.S. Marine Corps where he was a crew chief on the Presidential Helicopter Marine One for Presidents Carter and Reagan. Randy also attended the MIT business executive school for data analytics.
Dave Wilkin understands that over 80% of learning and career opportunities happen through relationships and mentors, and that’s why he co-founded 10KC - the only all-in-one talent experience platform for inclusive mentoring, employee connectivity, and skills development.
As hybrid work becomes the norm, Dave is reimagining how top organizations like Nike, GE, RBC, and PwC build, scale, and measure their employees’ mentoring, connectivity, and skills development programs.
As an award-winning serial LGBT+ entrepreneur who grew up in a small, rural town, Dave experienced firsthand that mentors and meaningful connections were critical to accessing career-progressing and skills development opportunities. As a result, he has spent his career empowering organizations to build more inclusive workplaces using 10KC’s technology. Dave wants to share his vision with organizations and business leaders on how they can unlock opportunity by creating meaningful connections in today’s new world of decentralized, remote, and hybrid work environments.
Dave also helps equity-seeking groups leverage 10KC’s platform to access critical mentoring and career progressing networks through some of the largest social impact organizations in the world including ALPFA, Ascend, Black Professionals in Tech Network and more.
Jordan Gal is a passionate and mission-driven leader who has been building transformative ecommerce solutions since 2015. He is the co-founder and CEO of Rally, the headless checkout solution that puts merchants in full control of their tech stack and increases revenue. Prior to Rally, Gal founded Carthook, a checkout solution operating exclusively on Shopify, which processed over $3B on behalf of merchants.
Michelle Castle is Chief Innovation Officer at Alter Agents, a full-service marketing research consultancy (www.alteragents.com). With nearly three decades in the market research industry, she has served in several leadership positions, including as U.S. CEO of Hall and Partners. She is committed to pushing the boundaries of traditional research by creating innovative approaches that drive growth and value.
Joy Corso is Chief Marketing Officer of Vonage, leading all areas of Vonage’s global marketing function including Brand and Creative, Content and Web, Corporate Communications and Events, Demand Generation, Field Marketing, Marketing Operations and Product Marketing.
Joy is an accomplished, results-oriented leader with more than 25 years of leadership experience in marketing and communications roles across multiple industries including technology, financial services, healthcare and professional services. She was recently recognized as one of the ‘Top 50 Most Powerful Women In Tech,’ and has deep expertise in building high performing teams, leading corporate transformations, and driving brand engagement across key audiences.
Prior to joining Vonage, Joy was Senior Vice President and Chief Marketing Officer at Virtustream. Earlier, she held senior roles in top tier companies including Advanced Micro Devices, Raytheon, Fidelity Investments and Iron Mountain.
Joy holds an M.B.A. and a B.S. in Business Administration from Providence College. She has served as adjunct faculty at Northeastern University, and currently serves on the Regional Board of Trustees for Make-A-Wish Central and South Texas.
Craig Malloy is the chief executive officer of Vecna Robotics. He brings 25 years of experience in founding, scaling, and leading global technology companies in venture capital, publicly traded, and private equity environments, including Lifesize, Bloomfire, and ViaVideo. Before entering the corporate world, he served as a lieutenant, surface warfare officer and nuclear weapons officer, in the United States Navy. Malloy holds a bachelor’s degree from the United States Naval Academy and a master’s of business administration from the University of California, Los Angeles, Anderson School of Management.
Charlie Vallely is co-founder and chief innovation officer at SmarterX. SmarterX is a regulatory services partner to retailers, brands, and manufacturers. The company helps to accurately, and quickly, classify products for safe disposal and shipping.
Charlie champions novel ways of solving problems with a focus on the application of ML and AI to make the world a better place. He’s a passionate, hands-on leader who works closely with his team and clients, dedicating his days to efficiently scaling massive datasets and connecting data sources in the service of better product classifications.
His mastery over data science, computational chemistry, and hazardous waste regulation is almost entirely self taught - and might be the only thing he cares about more than his fantasy baseball team, which is saying a lot. Prior to SmarterX, Charlie created, launched and managed an analytics software company and ran a digital consultancy firm.
Ben Jeffries is the CEO of Influencer, a global influencer marketing solution, focused on providing global advertisers with the ability to succeed on social media. Influencer’s mission is to build meaningful relationships between creators and brands, whilst making advertising effective, but more importantly inclusive. Influencer works with a number of global brands such as P&G, offering guaranteed results by combining strategic creativity, insights and technology. Ben is an award-winning entrepreneur, with awards from Forbes 30 Under 30 to BMW Entrepreneur of the Year, and has previously spoken at global events such as Cannes Lions, Web Summit, Facebook, TikTok, Advertising Week and Social Media Week, plus many more.
Carolyn Jameson joined Trustpilot in the summer of 2019 to oversee Trustpilot’s consumer strategy, legal affairs, global PR, and external communications, with the primary goal of ensuring the integrity of Trustpilot’s platform as it continues to grow.
Prior to Trustpilot, Carolyn was Chief Legal Officer for Skyscanner and Head of International M&A for Ctrip, where she built and maintained their legal and public affairs, M&A, and corporate communications across global markets. She’s committed to using her experience to build trust between consumers and businesses and help drive the next step of Trustpilot’s journey.
Carolyn trained as a barrister and solicitor in London and holds an LLM in Intellectual Property from the University of Edinburgh.
Julien Hervouet co-founded iAdvize in 2010 with a view to bring a much needed conversational approach to online customer service.
Blair Cohen is the founder and president of AuthenticID, a disruptive and transformational identity proofing and fraud prevention technology company.
As a dynamic technology entrepreneur with over 30 years of experience, Blair is future-focused and can anticipate industry needs, identify pain points, and then build systems to help organizations improve their bottom line. Prior to turning his focus to solving the biggest challenge on earth, identity, Blair launched several other groundbreaking enterprises and pioneering technology products. Named by One World Identity (OWI) as one of the 100 Most Influential Identity Experts globally, his articles can be found in publications like Fast Company. He frequently speaks at industry conferences focused on identity, risk management, and information security.
Peter Ibarra is the Head of AdTech Solutions for Amperity, a customer data platform company that uses AI to deliver a comprehensive and actionable Customer 360. In this role, Peter leads Amperity's product strategy across digital media, Retail Media Networks, second-party data collaboration, adtech partnerships, and post-cookie first-party activation.
Prior to joining Amperity, Peter served as the Director of Strategic Initiatives at Dstillery, where he oversaw the development of strategic partnerships and managed new data and marketplace integrations for Dstillery's audience products. Additionally, he led the organization's internal Alignment & Innovation committee and oversaw the development, implementation, and promotion of Dstillery's Mission Statement and Principles + Values.
Fred Marthoz is responsible for managing global deals and works in close collaboration with different regions to execute such opportunities. A 20+ year industry veteran, Marthoz has led roles in product management, business development, and sales for powerhouses like Microsoft and Google as well as start-ups like Playphone and Mocean Mobile, across several European markets.
Greg Wilson is the Vice President of Field Strategy at RELEX Solutions. For over 25 years, Greg has helped retailers employ technology solutions to solve their most pressing problems. He is an expert in retail planning, inventory management and optimization, allocations, replenishment, logistics, and applied retail analytics and business intelligence. Greg is based in Florida.
Michael Spataro is the chief customer officer at Legion. He has 30+ years of retail WFM, store operations, and technology experience. He spent 16 years leading the Retail and Hospitality Services Practice Group at Kronos. His passion for Retail WFM is rooted in the ten years he was Director of Store Technologies at Gap Inc. Previously, Michael led the Kronos Services Group at Axium. After being a customer, vendor, and consultant, he has a unique vantage point, which makes him a trusted partner when showing retailers how they can use Legion WFM to optimize labor efficiencies and empower frontline employees.
Max Koziolek is the co-founder and CEO of Spectrm, the leading conversational marketing automation platform.
Omri Orgad is the chief customer officer of Bright Data. He leverages his vast experience in web data collection to help Bright Data customers grow and scale their operations and organizations using data collection products.
Manish Vora is the Business Unit Head of Manufacturing, Retail & Consumer Products at WNS. He is responsible for the strategy, growth initiatives and financial performance of these businesses. Previously, he served as Executive Vice President and Head of Sales (Horizontal Offerings) at WNS. With a background in finance, Manish has decades of experience in outsourcing, consulting, risk management, investment banking and audit.
Robyn Rawlings is a successful marketing leader with over 20 years of experience in enterprise software and software-as-a-service (SaaS). She is currently Director of Integrated Campaigns and Content Marketing at Webex by Cisco, a leader in cloud calling, collaboration, and customer experience
solutions.
Bruno Farinelli is an expert in biometrics and browsing behavior, and serves as Senior Director of Operations and Analytics at ClearSale. Bruno holds a Bachelor's degree in Statistics from top Brazilian University UNICAMP and an MBA in Business Intelligence from one of the most well-known Technology Institutes in Latin America FIAP. Follow on LinkedIn, Facebook, Instagram Twitter @ClearSaleUS, or visit https://www.clear.sale.
Julie Gu is the vice president of consumer and marketing, North America/Global Acquisition Marketing for Prezzee. With nearly two decades of experience building brands, driving audience engagement, and increasing business revenue, Julie manages the U.S. business across all marketing disciplines and channels. Julie has held positions at several noteworthy companies including Hagerty, Fortune Magazine, Time Magazine, ASMALLWORLD and Condé Nast. In addition, she has developed an influential network of partners across industries from Exxon Mobil and Porsche to JP Morgan Chase and Google. Julie holds a Bachelor of Science in Communications from New York University and is fluent in Mandarin.
Keren Shlush is the Head of Marketing at Zoomd, a company offering a site search engine for publishers, and a mobile app user-acquisition platform, integrated with a majority of global digital media, for advertisers.
Avrumy Schreiber is Vice President of Product at Onebeat, an AI-driven retail technology that uses short-term predictions to translate customer behavior into real-time day-to-day actions that maximize sell-through and overall sales.
Adam is a digital media executive with more than 20 years of experience developing content strategies for the world's largest brands. Prior to founding EnTribe, Adam spent four years building the groundbreaking Community Content & Rewards program at GoPro (GoPro Awards). During his tenure at GoPro, Adam’s team licensed millions of photos and videos from the GoPro community for Super Bowl Ads, The GoPro Channel, Out Of Home and In Store marketing.
Before GoPro, Adam was licensing citizen journalism from over 50 countries for Al Gore’s Current TV (acquired for $500M). Adam has spent his career building scalable content communities for GoPro, Current TV, Tribeca Film, Starz/Encore, Jaman, Access 360 Media, and Ripe Digital. Not finding any suitable CRM solutions for creator communities, he decided to build EnTribe.
Marcus Lancaster is the Head of Strategy for DTC at Quad, a global marketing experience company. He leads DTC and e-commerce solutions for Quad and has expansive knowledge about emerging industry trends. Throughout his 30-year professional career with Quad, he has worked with marketers to facilitate frictionless, measurable and scalable marketing campaign development to help brands achieve their goals. His expertise includes marketing strategy, content creation, omni-channel deployment, analytics, and more.
Adam Fish is co-founder and CEO of Ditto, creator of a cloud-optional database that enables apps to synchronize data in real-time even without internet connectivity.
As Head of Product and Sustainability Lead at Better for All, green living and bioplastics expert Raegan Kelly has spent years working with biopolymer engineers and manufacturers to create a unique, home compostable and reusable PHBH line of cups that acts as an alternative to traditional single-use cups.
Prior to Better for All, she worked with Warner Bros Records, LACMA, Otis College of Design, Disney’s Epcot Center, and more as a sole proprietor. She has 30 years experience in key creative positions, both hands on and managerial – coordinating collaborators dispersed geographically, bringing a variety of skills and disciplines together to help achieve a business’ core mission. At USC Annenberg, Kelly built Vectors, an online interactive journal that included the design, programming and implementation of interactive data-driven interfaces for scholars and scientists.
Gary Stonell, SVP of Sales and Operations, Opterus, has 20 years of sales management and business development experience in CPG and SaaS. Beginning his career in CPG, he worked for Kraft Foods, Philips Electronics, then SunRype Products fostering partnerships with retailers and managing various aspects of the sales and marketing processes. More recently at Sysomos/Meltwater, a SaaS based Social Media content management platform, Gary led the Enterprise sales team responsible for managing existing clients and new logo acquisition. The key to his success has been a meaningful focus on building business relationships with collaborative solution based partnerships.
Damien Mahoney is the chief strategy officer at Nosto. He was the CEO and co-founder of Stackla, the world's smartest visual content marketing platform, which was acquired by Nosto in 2021.
Greg Walthour is co-CEO of Intero Digital, a 350-person digital marketing agency and Colorado Springs SEO Company that offers comprehensive, results-driven marketing solutions. Greg has more than 20 years of experience directing paid media strategies, optimizing SEO, and building solutions-oriented content and PR. He leads a team of experts in web design and development, Amazon marketing, social media, video, and graphic design, and Greg has helped companies of all sizes succeed in the digital age.
Max Stratmann is the CRO of Scanbot SDK, a firm offering barcode scanning solutions for mobile apps and websites. Their technology is used by retailers like Rimi Baltic for self-checkout, inventory, and order processes, among over 200 other enterprises.
A global marketing executive with a demonstrated history of driving growth and profitability in B2B marketing environments, Zarnaz is responsible for driving all marketing functions from vision and strategy to execution. Zarnaz has a strong track record of building global businesses and bringing new products to market with the ability to link business strategies to customer adoption. Prior to her current role, Zarnaz held senior marketing leadership roles at Sitecore, Adobe, Trifacta and Neustar.
Caroline Petersen is the founder and chief design officer of Gallery Design Studio, a New York City-based design consultancy specializing in B2B AI-driven software companies. Recently, she founded eShelf, a creative operations SaaS platform revolutionizing agency profitability. eShelf is a 24/7 self-service portal automating file management, time tracking, and project management, while offering holistic 360 reporting. With eight years of experience in the global tech sector, Caroline is an expert in design, business, and technology.
Desmond Lim is the co-founder and CEO of Workstream, the smart people platform for the hourly workforce. He built Workstream to empower the deskless economy with the tools and technologies they need to do their jobs better. Today, Workstream helps 20,000+ businesses hire and retain hourly workers through its mobile-first, AI-powered platform. Desmond is a graduate of Harvard University and MIT Media Lab and an investor at Dorm Room Fund.
Kristjan Vilosius is the CEO and founder of Katana, a company that specializes in providing innovative inventory management software to small and midsized direct-to-consumer businesses.
Before Katana, Kristjan was the CEO of one of the largest investment firms in Estonia and had been an angel investor for nearly a decade in technology and manufacturing. He was excited by the impact of these two worlds merging and could see the need for a more modern solution to the outdated business suites of the 90s. With this inspiration, a 10-slide presentation became the beginning of Katana.
Nicola Kinsella is senior vice president of global marketing at Fluent, a cloud-based platform that lets retailers and brands provide a premium omnichannel experience, profitably.
Ailen is Nedap Retail’s Director of iD Cloud Platform for North America and is based on the east coast of the USA. Having attended Northeastern University to study Communications and with more than 13 years in sales positions, Ailen is experienced in software-as-a-service and cloud services in industries such as IT, real estate and retail. In her role at Nedap, Ailen oversees the company’s cloud-based SaaS platform, which is designed to evolve the retail world, and works with her team to change the way the retail world sees inventory.
As president and general manager, Brian Quinn runs global mobile marketing leader AppsFlyer's go-to-market strategy and operations for North America. Quinn brings over 15 years of experience in sales leadership and business development - scaling revenue, building high performing growth teams, while executing go-to-market strategies in a variety of internet software businesses across the mobile, marketing, and data/analytics industries such as App Annie, Kenshoo, and AT&T.
Robert Schuijff is a renowned tech leader with a mission to make a positive difference in the world of finance. With operations in Australia and the UK, fairer finance provider etika is improving access to affordable lending with its unique business model of being both a platform provider and a finance provider. Under Robert’s leadership, etika has become a stand-out POS finance pioneer, striking the right balance between agile tech innovation and people-focused ethical lending principles.
Shahriyar Rahmati is the Chief Operating Officer and Chief Financial Officer at Nogin, a company that offers a comprehensive end-to-end ecommerce solution, providing cutting-edge technology, robust infrastructure and unparalleled industry expertise to empower global brands in today's competitive market. An accomplished C-suite executive and private equity investor, Shahriyar has over two decades of technology sector and enterprise-level operating and investment experience. He leverages this expertise at Nogin to shape the technology, talent and tactics that help clients grow profitability.
Most recently, he served as COO of RugsUSA, an ecommerce retailer of home decor products, which he led during a time of significant growth. Prior to his role at RugsUSA, Rahmati's experience includes:
- Managing Director and Head of Portfolio Operations at Comvest Partners, a mid-market private equity firm focusing on consumer, healthcare and business services investments.
- Principal at The Gores Group, supporting the execution and post-acquisition management of companies in the technology, media and telecom sectors.
- Operating Partner at Graham Partners, where he supported and hired CFOs across the portfolio and held interim CFO and COO roles in various sectors.
Before these roles, Rahmati was a key member of portfolio company transformation teams for leading private equity firms such as TPG Capital, Freeman Spogli and Hellman & Friedman. He began his career in supply chain and finance at Solectron.
Steve Statler is the chief marketing officer and ESG Lead at Wiliot, the Internet of Things pioneer whose visibility platform is enabling trillions of “things” to gain intelligence.
Jesper Essendrop is the CEO of Queue-it, a leader in virtual waiting room software and services. After earning his degree in IT at Copenhagen Business School, Essendrop spent over 30 years working in and managing large global organizations in software, IT, Fintech, and Insurtech. Prior to joining Queue-it, he served leadership roles at Keylane, Schantz A/S, and ALOC A/S.
Tina Chadwick always roots ideas in strong, strategic beginnings. Schooled and seasoned in both strategy and creative as Miller Zell’s SVP-Strategy/Creative/Digital, she applies both sides of her brain to solving retail experience challenges that elevate brands and keeps consumers coming back for more.
Doug Ladden is CEO and co-founder of Deliveright, the company behind AI-powered logistics and delivery platform Grasshopper. The company focuses on final-mile deliveries of big and bulky goods for retailers. Prior to Deliveright, Doug was a co-founder and senior partner of DLJ Investment Partners, which managed a series of middle-market mezzanine funds with $3.5 billion in assets under management. As an active investor, he sat on multiple boards of directors for companies including TransCore, a leader in electronic toll collection systems and digital load boards at truckstops.
Shailu Satish is the co-founder and COO of DispatchTrack, the leading provider of right-time delivery management software.
Peter McCall is Nfinite’s chief marketing officer. He was most recently Head of Marketing at Lilt, a Series C SaaS startup based in San Francisco that has raised more than $93 million in funding. Prior to Lilt, he led marketing for Manufacturing Cloud at Salesforce, the world’s largest SaaS company. Prior to Salesforce, he worked in product marketing, venture capital, and corporate strategy, all with a focus on SaaS.
Steve Johanson leads Logility’s Center of Excellence for Supply Chain Design and Optimization. Previously, he founded, Starboard Corp. a new technology for performing network optimization. Johanson's experience includes work with leading Fortune 500 companies. He was also a ship’s Navigator and Celestial Navigation instructor in the US Navy. He earned a B.S. in Aerospace Engineering from the U.S. Naval Academy and an M.B.A. from the University of Rochester.
Jason Henninger has been in the technology recruiting profession for over 15 years, providing consultative talent solutions to client organizations across multiple industries. The results Jason delivers for his clients are due to his ability to build long-term relationships, his deep knowledge of technology, and his vast network of candidates.
Before joining Heller Search, Jason worked for many years at Infinity Consulting Solutions, a technology recruiting firm. As Account Manager and later as Regional Director, he was instrumental in growing ICS from 15 employees and two offices to over 150 employees and 10 offices across the U.S., all while building and serving his client list.
Jason holds a Bachelor's degree in Sales and Advertising from The University of Northern Iowa.
An experienced research writer, strategist, and marketer with a demonstrated history of research in a myriad of industries. I love to distill complex industrial terminologies of market space into simpler terms.
Samantha Chen is currently leading the development of Fetti, collaborating with former Fortune 500 recruiters to establish an extensive repository of free job-seeking resources online, alongside the creation of streamlined recruitment software. Previously, Samantha founded SC Media, building a portfolio of social media brands that facilitated user acquisition and revenue growth for fintech unicorns and publicly traded companies.
Mikel Lindsaar, CEO and Founder of StoreConnect, is an experienced technology entrepreneur whose mission is to infuse small and medium-sized businesses with the power to be successful in Customer Commerce and scale to meet growing demand. Small businesses can’t waste time setting up their business on a platform only to repeat the process by changing platforms when they want to scale, nor do they want to waste time figuring out how to unify multiple platforms. StoreConnect (built on the World’s Number 1 CRM, Salesforce) gives clients a complete, powerful, configurable eCommerce and CRM solution where they can manage their website, online and in-store sales, provide amazing customer service, run all their digital marketing campaigns, and have up-to-date detailed metrics, reporting and full understanding of their customer. They were awarded Salesforce’s 2021 International Partner Innovation Award of the Year for the Retail sector and are changing the ease with which small businesses are run ─ with a manageable price tag. StoreConnect is Time. Well Spent. Visit https://getStoreConnect.com/.
Heather Hoover-Salomon is the CEO of uShip, the leading online marketplace for shipping services. She started her career at uShip in 2005 as a public relations and marketing intern and has held several other key leadership roles at the company, including Chief Operating Officer and interim CEO. She accepted the full-time CEO position in May of 2023. Hoover-Salomon holds a bachelor’s degree in public relations from the University of Texas at Austin.
Paul Stewart is Group Strategic Partnerships Director at Awin. Paul has worked at Awin for a decade, overseeing teams across both the advertiser and publisher sides of the business which has given him a unique understanding of the industry. In his current role as Global Director Strategic Partnerships he’s responsible for Awin’s strategic partnerships strategy, ensuring that clients can seamlessly integrate with exciting ecommerce businesses from around the world.
As senior vice president of customer success, Candy leads the customer success and account management teams, ensuring that Interactions clients across industries reap the maximum business value of their IVA solutions. Candy is a results-driven leader who brings extensive experience in sales and project management and a proven track record of strengthening customer relationships. Prior to Interactions, Candy held leadership roles at Genesys, Angel.com, and XO Communications.
Lukas Kinigadner is co-founder and CEO of Anyline, leading the company since its inception to become one of the leading mobile data capture companies in the market. Before Anyline, Lukas founded several companies, including one of the first app agencies in Austria, and brings additional experience from the banking and consultancy sectors. Besides his role as Anyline CEO, Lukas mentors young businesses and shares his expertise with other entrepreneurs starting innovative digital companies.
Jeremiah J. Foley is an intellectual property attorney at Harness IP. He uses his mechanical engineering background and previous work experience to provide efficient counseling that protects innovative ideas and hard-earned competitive advantages for his clients. He can be reached at jfoley@harnessip.com.
Jacqueline Johnson-Leister is the vice president of marketing and client services at SeQuel Response, an award-winning direct response agency based out of Minneapolis, Minn. As an experienced and enthusiastic marketing professional, Jacqueline has a passion for optimizing integrated marketing communications strategy to develop brands, attract customers, and drive organizational growth. You can connect with Jacqueline at sequeldm.com, email her at jacquelinej@sequeldm.com, or find her on LinkedIn.
Brooke Jackson is the General Manager at eTailPet – the cloud-based POS platform created specifically for independent pet retail businesses. Leveraging her extensive background in customer experience and support management, she brings over a decade of valuable expertise to the role. With a successful five-year tenure as a Franchise Owner, Brooke adeptly integrates key performance indicators (KPIs) from her franchise experience to optimize operations at eTailPet. Her passion and commitment to customer satisfaction drives her to deliver top-tier service through eTailPet’s comprehensive all-in-one POS platform.
Sergio Iacobucci is the senior director of commerce marketing at Coveo, a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1 personalization, and merchandising. Over his 10 year career in commerce, Sergio has advised some of the largest brands in the world. In his current role, Sergio spends his time keeping up to date on the latest trends and educating the market on how to boost KPIs.
Paul Prior, COO at Undertone by Perion, is a seasoned executive with 25 years experience in technology and 20 years of digital ad tech and media experience, focused on building innovative, high growth organizations. Paul joined Undertone from Zedo, where as President, he built a forward thinking ad technology company, where he initiated early adoption of viewable-based ad formats, programmatic trading, RTB integrations, Header Bidding, including pioneering Header Bidding for video. Prior to that he led Global Partnerships for Acceleration, which was acquired by WPP. Key strategic deals included early stage partnerships with DoubleClick (Google), Omniture (Adobe), Exact Target (Salesforce) and Epsilon (Publicis). Before that he led ISP Sales for Cisco in his native South Africa.
Joyce Mueller is director, retail solutions at SADA and was formerly Head of Customer Engineering at Google Cloud. She helps the world’s leading retailers transform their businesses with data and technology. Joyce believes in a steady, diligent approach to digital transformation that focuses on creating new revenue streams, driving greater operational efficiency, and building better connections with customers.
Jay Wolff serves as chief revenue officer at KERV Interactive, leading global revenue and partnerships, in addition to being the executive vice president of 212 NYC, New York’s leading organization for the digital advertising industry.
Jay’s expertise in revenue and partner growth in the advertising industry spans 19 years. Most recently, Jay served as CRO of Varick Media, and Chief Growth Officer at Boostr, the first end-to-end SaaS revenue management system for media companies. Previously, as Regional Vice President of SambaTV, Wolff built the revenue organization and East Coast market from the ground up.
Sherene Hilal is the Chief Product Officer at Bluecore, the personalization solution of choice for the world's fastest growing retailers. Hilal most recently served as Bluecore’s SVP of Product Marketing & Business Operations.
Hilal joined Bluecore in 2018 from Oracle Data Cloud. Now, as Chief Product Officer, she is leading Bluecore’s transformation from product suite to shopper-first platform. Hilal is building Bluecore's performance-driven approach to DTC retail growth directly into the platform by putting first-party shopper and product data at the core.
Previously, Sherene was the vice president of product marketing at Curalate, a content intelligence platform that makes images shoppable. Prior to Curalate, she served as the senior director of outbound product management for BlueKai (and later Oracle, following the company’s acquisition), where she defined and developed the “Data as a Service” category. Sherene holds a Master’s Degree in Applied Math and Systems from Columbia University and a B.S. in Applied Math from Cornell University.
Raymundo Armendariz is CEO of Hilco Wholesale Solutions. He joined Hilco in 1999 and has overseen the execution of numerous transactions covering a broad range of inventory categories and store formats within the continental United States, Puerto Rico, Mexico, Canada, Australia and UK.
Ray has broad experience in overseeing delivery of tailored to exacting client needs and has driven numerous efforts to effectively and efficiently monetize the inventories of asset classes including Apparel, Footwear, Toys and Games, Books, Sporting Goods, Housewares, Health and Beauty Products, Grocery Items and End of Season Merchandise.
Leveraging Hilco’s global disposition capabilities, infrastructure and expertise, Ray and the Hilco Wholesale Solutions team are able to efficiently re-market merchandise assets while at the same time avoiding channel conflict. The result is a timely, tailored disposition program that maximizes recovery and provides needed liquidity for clients.
He can be reached at ramendariz@hilcoglobal.com.
Brian Field oversees the Global Retail Consulting Practice as senior director at Sensormatic Solutions. He provides retailers with insights that drive revenue while controlling the bottom line. Prior to joining Sensormatic Solutions, Brian spent the better part of four decades working directly in retail. His experience includes strategic planning and analysis, direction of store finance and store operations, store systems integration and project management, store sales and management, training design and merchandising. Brian’s retail sector experience includes Specialty Apparel, Consumer Electronics and Housewares for companies as diverse as Chico’s FAS, Circuit City, and Macy’s.
As president and COO of Dropit Shopping, Stuart Ford propels the company’s growth and strategic presence. With over 25 years operating across five continents, his visionary leadership aligns with a successful track record in omnichannel strategy and SaaS/ecommerce innovation. Stuart is 'Big Four' strategy trained, with extensive experience in complex products and a knack for driving performance, global expansion, and scalable growth. His executive-level history spans Gymboree, Ford Motor Company, Optus, Woolmark, and PriceWaterhouseCoopers, while his advisory and portfolio management roles underscore his acumen. Stuart has been honored as CEO Monthly's Retail Innovation COO of the Year (UK) in 2022 and 2023, reflecting his dedication to pushing retail boundaries.
Mr. Ratty is a successful business leader with skills across innovation, commercialization, strategy, capital raising and M&A.
He is the Co Founder and current Chief Executive Officer of Adveritas and TrafficGuard since 2018. Prior to this Mr Ratty Co-founded MC Management Group Pty Ltd, a venture capital firm operating in domestic and international debt and equity markets, who are also substantial shareholders in the Company. At MC Management, Mr. Ratty held the role of Head of Investment and was responsible for asset allocation.
He holds a degree from Curtin University where he majored in Finance and Property with first class honors in finance.
Erin is known by her clients and colleagues as a passionate and effective team leader, focused on delivering creative research solutions and providing thought leadership. She thrives on staying ahead of an evolving industry by developing custom research design strategies and pushing the envelope on storytelling and data visualization. Erin has more than 20 years of experience working with insights for the consumer packaged goods (CPG) industries.
Nasim Khoshkhou is senior vice president, data and analytics at Synchrony, a leading consumer finance company, where she is responsible for driving data-driven decision making across the enterprise. Nasim leads the client and platform-dedicated analytics teams, has responsibility for the data office at Synchrony, and leads all decision management and journey analytics. Nasim also leads the business insights & solutions team delivering scalable reporting solutions for marketing, sales, client teams, and more. Prior to this role, Nasim led the Platform Analytics teams where she helped drive analytics and deepen relationships with clients and partners. Nasim is an active member of multiple Synchrony diversity networks, including the Women’s Network +, where she serves as co-lead for the Northeast Chapter, providing leadership, mentorship, and support for WN+ members in the chapter. She also participates with Synchrony’s Asian Professional Engagement Network +, as an SVP Sponsor for members of the Lakes Chapter. She graduated from Wesleyan University with a Bachelor of Arts in Physics and Bachelor of Arts in Mathematics.
Cecilia Seiden is the vice president of TransUnion’s retail business, where she develops industry growth strategy and leads a cross-functional team dedicated to helping companies understand, reach, and protect consumers across their omnichannel journey. Cecilia is based out of South Florida.
Katerina Jones is Chief Marketing Officer for Fleet Advantage, a leading innovator in truck fleet business analytics, equipment financing and life cycle cost management. For more information visit www.FleetAdvantage.com.
As the co-founder and CEO of Co:Create, Tara is a growth-oriented leader who enables innovative brands to unlock the power of their community through gamified, self-owned reward programs. With a background as Chief Revenue Officer of Alto, a leading cryptoIRA and digital asset IRA custodian, Tara forged partnerships with institutional crypto asset managers, driving a staggering 25X revenue growth in just 18 months. She also served as Chief Commercial Officer at a consumer lending FinTech firm, spearheading an advocacy campaign to change the tax treatment of employer-sponsored student loan repayment programs. Her efforts resulted in the passage of this initiative as part of the CARES Act. Tara holds degrees from Harvard Business School and the University of South Carolina.
Rebecca Jones is the general manager of Mosaicx, a leading provider of customer service AI and cloud-based technology solutions for enterprise companies and institutions. Rebecca joined the West Technology Group, owner of Mosaicx, in January 2021, after a 25+ year career focused on growing businesses, people and client success. Rebecca also serves as a member of the board of the Families for Effective Autism Treatment (FEAT) of Louisville, KY, is an executive sponsor for Women of West, actively volunteers for The Molly Johnson Foundation that supports children with special needs, and champions causes promoting women in technology, including the IWL Foundation (Integrating Women Leaders Foundation), Tech Up for Women, and CCWomen.
With over 25 years of leadership experience in the retail industry, Mike Robinson is a valuable addition to the founding team of The Eighth Notch, a technology platform focused on sustainable last-mile deliveries. His expertise in digital retail growth, product management and technology delivery, gained through roles at Macys.com, Gap Inc., IBM, and PwC Consulting, make him a sought-after strategic advisor to several early-stage start-ups. Additionally, Robinson serves as an Independent Board member of Vista Outdoors, Inc.
Aron is the founder of ComCap LLC. Aron has worked in the fields of finance and technology for approximately twenty-three years. As an investment banker Aron has completed billions of dollars of financing and M&A transactions with sponsor-backed, private and public companies. Transactions have included IPOs, cross-border mergers, divestitures and acquisitions as well as a wide variety of public and private debt and equity financings. Aron has extensive international experience having completed transactions in Western Europe, Russia, Japan, China and the ASEAN region.
Previously, Aron worked at Credit Suisse, Savvian and Investec. As an operator he has served as President of a European division of a Texas Pacific Group portfolio company (Become.com) and has held director-level sales engineering, vertical sales and product management positions within the Clarify software division of Nortel Networks where his responsibilities included strategy, new product introduction and business development in the US, Europe and Asia. Aron is co-author of a book on selling business to business technology products. Aron is also a member of the oldest angel investing group, the Band of Angels. Aron holds an MBA from the Wharton School of the University of Pennsylvania and a BS in computer science from the University of Puget Sound.
Nikhil has been in the retail media space since early 2012. Just before joining Moloco, Nikhil was a partner at Bain & Company where he established and led the retail media practice globally. Prior to Bain, Nikhil was on the founding leadership team of WalmartLabs where he started Walmart's retail media business, WMX. He started his career more than 2 decades ago as an aerodynamics engineer at Jaguar Racing F1.
As Vice President Retail Media, Nikhil will focus on building Moloco's retail media business and collaborating with customers to scale their ad revenue.
Nikhil has a bachelor’s degree from IIT Madras in India and a master's degree from the University of Illinois at Urbana Champaign, both in aerospace engineering. He also has an MBA from Harvard Business School.
Based in Oakland, CA, Peter Imburg is the founder and CEO of Elfster, a gift exchange platform serving 21 million people worldwide. He supports businesses that truly make the world a better place because, well, he lives here, too. When he’s not busy keeping families happy during the holidays, he is both dad and intern to two kind, worldy, and open-minded Gen Z’ers. Oh, and he likes to swing a tennis racquet, too.
Andy has over 20 years’ experience delivering successful digital propositions, including at e-commerce provider Venda and Swiss-made watch brand Larsson & Jennings. Prior to this he was part of the founding team at Tesco.com. As CCO at Crimtan Andy oversees the Commercial Services Division, covering the client services, creative and analytical functions.
Jonathan Silver is founder and CEO of Affinity Solutions, the leading consumer purchase insights company.
As Senior Vice President of Solutions and Operations, Jeff Wiedwald spearheads customer solutions and operations across the distribution, warehousing, and supply chain sectors. In his role, Jeff also oversees launch and optimization strategies for our clients. With a proven track record of amplifying revenue and operational efficiency for Fortune 100 companies, Jeff successfully consolidated verticals and restructured management dynamics while working at GXO. Earlier in his career, Jeff exhibited transformative leadership at XPO Logistics, introducing innovative automation solutions and pioneering safety initiatives. An alumnus of the University of Toledo, Jeff holds a Bachelor of Business Administration. His academic pursuits also led him to executive leadership programs at Harvard Business School, London Business School, and Henley Management College. Jeff’s military service as a Captain in the US Army further underlines his profound leadership abilities and dedication.
Rae Marie Guimond is the director of strategy and business development at PriceSpider. With over 20 years of experience in B2B, B2C, DTC & CPG ecommerce, Rae is dedicated to helping brands worldwide optimize the digital shelf and omnichannel shopper experiences. She works to combine technology innovation, analytics, insights and strategies to drive conversion and loyalty. Rae is known for her commitment to team and individual success, plus her passion for mentoring and fostering inclusive work environments.
James Stark is the Segment Development Manager for Retail at Axis Communications. In this capacity, he is responsible for developing strategies and building channel relationships to expand Axis' presence in the Americas retail market. Mr. Stark is a subject matter expert with dynamic experience spearheading cross-functional initiatives by leveraging business data analytics, strategic planning, and specialized systems and tools to optimize security measures, risk management, and customer experience. He brings more than 30 years working with the retail industry and specializes in loss prevention, safety, e-commerce fraud, and supply chain security.
Paul Neto, co-founder and CMO of Measure Protocol, is a pragmatic technologist and a market researcher, with a rich and varied career history in research technology, data analytics and advertising effectiveness measurement. He co-founded Measure to solve the challenges he saw in the digital data collection space, developing innovative technologies and fundamentals that offer new opportunities for data and analytics. www.measureprotocol.com
Alex Bradford is a technology investor and serial entrepreneur. He is the co-founder and CEO of Rain, the platform that helps companies give employees greater control over their finances with the Earned Wage Access benefit. His previous roles include co-founding and leading Mosaic, a decentralized market intelligence platform for cryptoassets, and serving as Managing Partner at Voyager Global Advisors, a technology-focused investment group focused on companies that are changing the world or changing their industries. Alex is an investor in 40+ technology companies, a published author, an educator, and a graduate of both Harvard and Stanford.
Todd Hedberg is director, digital strategy for The Lacek Group, a Minneapolis-based data-driven loyalty, experience, and customer engagement agency that has been delivering personalization at scale for its world-class clients for 30 years. The Lacek Group is an Ogilvy Experience company.
Randy Carr is president and CEO of World Emblem, the largest supplier of embroidered emblems and patches in the world. World Emblem de Mexico, based in Central Mexico since 2005, produces and ships approximately 40 percent of the company’s orders annually.
Peter Gigliotti is an insights manager at KS&R, a marketing insights and consultancy firm that provides decision-critical data analysis to some of the largest and most influential global companies. As a member of KS&R’s Retail/E-Commerce team, he works closely with clients to execute both quantitative and qualitative research. Gigliotti has a BA in mathematics and statistics from S. John Fisher University and an M.S. in applied statistics from Rochester Institute of Technology.
Brian van Voorst, director of paid media at Red Door Interactive, launched his career in Paid Media in Amsterdam almost a decade ago. With a strong focus on eCommerce and Lead Gen, he thrives on optimizing strategies for clients. Brian's passion lies in finding efficiencies, and applying customization in his strategy since media isn't always the one-size-fits-all solution for every brand. This is why he finds fulfillment by applying a multi-layered strategy within Red Door Interactive's full-service agency.
Todd Parsons joined Criteo as Chief Product Officer in August 2020. He is responsible for product strategy and new product innovation to diversify and transform Criteo's platform offerings. For over a decade Todd has built marketing solutions at the intersection of consumer identity and data. Prior to Criteo, his team established OpenX as the first people-based programmatic marketplace. As CPO of SocialCode, Todd developed products to activate and measure first-party audiences across Facebook, Amazon, YouTube and other platforms. Earlier, Todd led Acxiom's Marketing Services business and founded two venture-backed startups; Aditive, acquired by Acxiom in 2014, and BuzzLogic, the first SaaS for social media measurement and analytics.
Vamsi is a strategist with over 13 years of experience across sectors, functions, and cultures. He is passionate about augmenting the art and science of retail with customer data insights. Vamsi has leadership experience in customer insights and retail and omni-channel analytics.
At LatentView, Vamsi leads the Retail industry practice, overseeing client engagements, developing solution accelerators, and shaping thought leadership. Prior to LatentView, he led data science and analytics at Foot Locker, partnering with executive leadership, and evangelizing and developing novel data solutions.
In her role as vice president of sales for D2C and retail media at advertising automation platform Simpli.fi, Sandra Murillo Sareyko leads a team that helps direct-to-consumer brands expand their market share through activation of their first-party data through Simpli.fi’s omnichannel programmatic platform.
Prior to joining Simpli.fi in 2014, Sareyko spent two decades growing a diverse programming portfolio of the world’s largest news and entertainment brands, including CNN, The Weather Channel, Cartoon Network and TNT. Her experience helped accelerate the adoption of Simpli.fi’s platform across a range of media conglomerates. Sareyko currently resides in Atlanta with her husband.
VP, Business Development Consulting, 84.51°
As VP of Business Development Consulting, Becky Eldredge is responsible for driving accelerated growth for Kroger's industry-leading commercial loyalty portfolio.
Since joining 84.51°, formerly dunnhumbyUSA, in 2004, Becky has held various leadership positions driving growth with our CPG partners using our proprietary insights and media portfolios and partnering with Kroger on evolving our formats and loyalty strategy. She founded the company’s Consulting function and turned its loyalty marketing business to a growth business for the company.
Prior to 84.51°, she held category management and sales roles at KAO Brands – most notably leading category management work at Walmart. She began her career at IRI.
Becky has an MBA from Xavier University and a Bachelor of Science in Marketing from Miami University. Her accolades include: Cincinnati Chamber WE LEAD Member (2019), Kroger Convenience Store Make a Difference Award (2014), Network of Executive Women’s National Best of the Best Team Award (2013), and Network of Executive Women-Cincinnati Region Ambassador of the Year Award (2011).